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Digital Navigator Remote Jobs (NOW HIRING)

myLaurel

Care Navigator, Level 1

Seattle, WA · Remote

$22/hr

Fully Remote (U.S.) Reports To: Care Navigator Supervisor Pay: $22.00 per hour Classification: Non ... the New York Digital Health 100. Learn more at mylaurelhealth.com. We may use artificial ...

myLaurel

Care Navigator, Level 1

$22/hr

Fully Remote (U.S.) Reports To: Care Navigator Supervisor Pay: $22.00 per hour Classification: Non ... the New York Digital Health 100. Learn more at mylaurelhealth.com. We may use artificial ...

myLaurel

Care Navigator, Level 1

Seattle, WA · Remote

$22/hr

Fully Remote (U.S.) Reports To: Care Navigator Supervisor Pay: $22.00 per hour Classification: Non ... the New York Digital Health 100. Learn more at mylaurelhealth.com. We may use artificial ...

myLaurel

Care Navigator, Level 1

Seattle, WA · On-site +1

$22/hr

Fully Remote (U.S.) Reports To: Care Navigator Supervisor Pay: $22.00 per hour Classification: Non ... the New York Digital Health 100. Learn more at mylaurelhealth.com. We may use artificial ...

Healthsnap

Care Navigator - New York License Required

$21 - $29/hr

As a Care Navigator, you will be trained in HealthSnap's remote patient monitoring platform and ... High level of computer literacy, comfortable learning and using digital health portal * Conducts ...

Genentech

Patient Navigator (Southern Stars Region)

$79K - $147K/yr

Proactively utilize digital tools, patient insights, and key performance metrics (e.g., Time to ... This role is based in Full-Time Remote, within a 100-mile radius from Orlando, FL * No relocation ...

New

Genentech

Patient Navigator (Northeast Region)

$75K - $139K/yr

Proactively utilize digital tools, patient insights, and key performance metrics (e.g., Time to ... This role is based in Full-Time Remote, within a 100-mile radius from Columbus, OH * No relocation ...

New

Genentech

Patient Navigator (Midwest Region)

$75K - $139K/yr

Proactively utilize digital tools, patient insights, and key performance metrics (e.g., Time to ... This role is based in Full-Time Remote, within a 100-mile radius from Overland Park, KS/Kansas City ...

New

Genentech

Patient Navigator (Midwest Region)

$75K - $139K/yr

Proactively utilize digital tools, patient insights, and key performance metrics (e.g., Time to ... This role is based in Full-Time Remote, within a 100-mile radius from Overland Park, KS/Kansas City ...

New

Cybba

Digital Sales Consultant

Boston, MA · Remote

Salary: *Role is based in Boston, MA (Hybrid)ORFully Remote (US)* About Cybba Cybba is a ... Proficiency with sales and CRM tools (e.g., Salesforce, HubSpot, LinkedIn Sales Navigator) * Skills ...

Cybba

Digital Sales Consultant

Boston, MA · Remote

$150K/yr

*Role is based in Boston, MA (Hybrid) OR Fully Remote (US)* About Cybba Cybba is a performance ... Proficiency with sales and CRM tools (e.g., Salesforce, HubSpot, LinkedIn Sales Navigator) * Skills ...

Cybba

Digital Sales Consultant

Boston, MA · On-site +1

$150K/yr

*Role is based in Boston, MA (Hybrid)ORFully Remote (US)* About Cybba Cybba is a performance-driven ... Proficiency with sales and CRM tools (e.g., Salesforce, HubSpot, LinkedIn Sales Navigator) * Skills ...

WES

AD, Digital Engagement (Remote)

Manhattan, NY · Remote

$107K/yr

Title: AD, Digital Engagement (Remote) Department: Communications Reporting to: Head of ... Navigator, Google Analytics, Looker Studio, SEO, AEO/GEO, Marketo, Hootsuite and WordPress ...

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Digital Navigator Remote information

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How much do digital navigator remote jobs pay per year?

As of Aug 13, 2026, the average yearly pay for digital navigator remote in the United States is $67,806.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $85,500.00 per year, depending on experience, location, and employer.

What is a digital navigator remote?

Digital Navigators are professionals who provide personalized assistance to individuals seeking help with digital skills, internet access, device setup, and online resources. They often work remotely to help people overcome barriers to using technology, such as understanding how to use devices, navigating websites, and ensuring safe and effective internet use. Digital Navigators play a key role in bridging the digital divide by offering support through phone, chat, video calls, or email, making technology more accessible to everyone.

What are the key skills and qualifications needed to thrive as a digital navigator remote, and why are they important?

To thrive as a Digital Navigator Remote, you need strong digital literacy, problem-solving abilities, and a solid understanding of internet connectivity and common technology issues, often supported by experience in tech support or digital training. Familiarity with remote support platforms, video conferencing tools, and digital accessibility resources is typically required. Outstanding communication, patience, and cultural competence distinguish top performers in this role. These skills are crucial for effectively guiding diverse clients through digital challenges and promoting digital inclusion.

What is the difference between Digital Navigator Remote vs Digital Support Specialist?

AspectDigital Navigator RemoteDigital Support Specialist
CredentialsBasic digital literacy, certifications like Google IT Support or similarTechnical certifications, customer service experience
Work EnvironmentRemote, community-based settings, client-facingRemote or on-site, technical support environment
Employer & IndustryNonprofits, government programs, community organizationsTech companies, IT service providers, corporate support teams

The Digital Navigator Remote role focuses on assisting community members with digital skills and access, often in nonprofit or government settings. In contrast, Digital Support Specialists typically provide technical support within corporate or tech environments. Both roles require digital literacy and customer service skills but differ mainly in work setting and employer type.

How does a digital navigator remote collaborate with other departments while working remotely?

Digital Navigators frequently partner with IT support teams, program coordinators, and community outreach staff to ensure clients receive comprehensive digital assistance. Despite working remotely, they utilize collaboration tools like video conferencing, shared documents, and messaging platforms to maintain clear communication and efficiently address client needs. Regular virtual team meetings and ongoing training sessions help keep everyone aligned and allow Digital Navigators to share best practices and updates. This collaborative structure ensures seamless service delivery and fosters a supportive work environment.
What cities are hiring for Digital Navigator Remote jobs? Cities with the most Digital Navigator Remote job openings:
What are the most commonly searched types of Digital Navigator jobs? The most popular types of Digital Navigator jobs are:
What states have the most Digital Navigator Remote jobs? States with the most job openings for Digital Navigator Remote jobs include:
Digital Navigator Remote jobs near you

Care Navigator, Level 1

myLaurel

Seattle, WA • Remote

$22/hr

Full-time

Posted 14 days ago

Job description

Care Navigator, Level 1

Job Type:

Full-Time

Location:

Fully Remote (U.S.)

Reports To:

Care Navigator Supervisor

Pay:

$22.00 per hour

Classification:

Non-Exempt / Hourly

 

Are you a healthcare professional who thrives in a fast-paced environment and wants more than “just a call center job”? myLaurel is hiring a Care Navigator, Level 1 to serve as the critical first connection our patients have with the myLaurel care team.

This is a specialized role for someone who wants to build foundational skills in healthcare navigation, clinical problem-solving, and cross-functional collaboration — with real room to grow. You'll be the voice patients and caregivers turn to for scheduling, education, and support as they navigate their care journey at home.

We're looking for high-performers who are proactive, adaptable, and eager to grow within a high-impact startup environment.

Key Responsibilities

  • Primary Point of Contact: Serve as the lead contact for patients and caregivers via high-volume inbound and outbound calls.

  • Scheduling: Coordinate and schedule in-home and virtual care visits efficiently and accurately.

  • Patient Education: Educate patients on myLaurel program services and set clear, empathetic expectations for their care journey.

  • Post-Visit Support: Manage critical post-visit needs, including equipment coordination, pharmacy requests, and clinical documentation.

  • Systems Management: Maintain high-integrity documentation of every interaction within our internal systems and Electronic Health Record (EHR).

  • Cross-Functional Partnership: Collaborate daily with clinical and operations teams to deliver a seamless, “white-glove” patient experience.

What You Bring

  • 2+ years of professional experience in a healthcare call center or patient facing environment.

  • Proficiency with Electronic Health Record (EHR) platforms (e.g., Epic, Athena, Cerner, or similar) required.

  • A dedicated, private, HIPAA-compliant workspace with a door.

  • Reliable high-speed internet (minimum 20 Mbps download / 5 Mbps upload).

  • Exceptional active listening skills and the ability to multitask across multiple software systems while maintaining an empathetic phone presence.

  • High school diploma or GED required.

Why Work With Us

  • Join a mission-driven team bringing hospital-level care into patients' homes.

  • Step onto a defined Care Navigator career path, with room to grow into senior and specialist roles.

  • Fully remote role with a supportive, collaborative team culture.

  • Be part of a high-growth startup transforming acute and transitional care for frail, elderly, and medically complex patients.

About myLaurel

myLaurel was founded on the belief that a meaningful portion of hospital care can — and should — be delivered in the comfort of home. As a tech-enabled medical group, we provide on-demand acute and transitional care to frail, elderly, or medically complex patients at home, helping them avoid the traditional pathway of ambulance, emergency department, hospital admission, and post-acute facility care.

For high-risk populations, myLaurel achieves 33% lower ED utilization, a 49% absolute reduction in readmissions, and a Net Promoter Score of 97. myLaurel has been named to Fast Company's Most Innovative Companies and the New York Digital Health 100. Learn more at mylaurelhealth.com.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.