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Diesel Service Writer Jobs (NOW HIRING)

Dmt Trucking Co

Service Writer

Scottsboro, AL · On-site

Service Writer A Service Writer must provide support to drivers, mechanics and office teams daily ... Qualified individuals will have a deep understanding of diesel engines, truck parts, DOT ...

Deutz

Service Writer

Kansas City, MO · On-site

Service Writer Location: DPC - Midwest North Kansas City Working hours: 40-60 DEUTZ is one of the ... Its core competences are the development, production, distribution and servicing of diesel, gas and ...

DEUTZ

Service Writer

Kansas City, MO · On-site

Service Writer Location: DPC - Midwest North Kansas City Working hours: 40-60 DEUTZ is one of the ... Its core competences are the development, production, distribution and servicing of diesel, gas and ...

RWC Group - Flagstaff

Service Writer

Flagstaff, AZ · On-site

Service Writer Job Posting | RWC Group | Heavy Duty Commercial Truck & Bus Dealership Keep ... Has experience in heavy-duty trucks, automotive, diesel, or commercial vehicle service (preferred)

RWC Group - Flagstaff

Service Writer

Flagstaff, AZ · On-site

Service Writer Job Posting | RWC Group | Heavy Duty Commercial Truck & Bus Dealership Keep ... Has experience in heavy-duty trucks, automotive, diesel, or commercial vehicle service (preferred)

RWC Group

Service Writer

Flagstaff, AZ · On-site

Service Writer Job Posting | RWC Group | Heavy Duty Commercial Truck & Bus Dealership Keep ... Has experience in heavy-duty trucks, automotive, diesel, or commercial vehicle service (preferred)

RWC Group

Service Writer

Flagstaff, AZ · On-site

Service Writer Job Posting | RWC Group | Heavy Duty Commercial Truck & Bus Dealership Keep ... Has experience in heavy-duty trucks, automotive, diesel, or commercial vehicle service (preferred)

ETI GLOBAL

Service Writer

Sharonville, OH · On-site

ETI GLOBAL is an EEO Employer - M/F/Disability/Protected Veteran Status Service Writer ETI Inc ... Experience in heavy equipment, construction equipment, diesel, trucking, agriculture, or automotive ...

RWC Group - Flagstaff

Service Writer

Flagstaff, AZ · On-site

Service Writer Job Posting | RWC Group | Heavy Duty Commercial Truck & Bus Dealership Keep ... Has experience in heavy-duty trucks, automotive, diesel, or commercial vehicle service (preferred)

ETI GLOBAL

Service Writer

Sharonville, OH · On-site

$22 - $35/hr

ETI GLOBAL is an EEO Employer - M/F/Disability/Protected Veteran Status Service Writer ETI Inc ... Experience in heavy equipment, construction equipment, diesel, trucking, agriculture, or automotive ...

Kimble

Heavy Equipment Service Writer

Dover, OH · On-site

If you have experience in heavy equipment, construction equipment, agricultural equipment, diesel ... QUALIFICATIONS * Previous experience as a Service Writer, Service Advisor, or in the heavy ...

Kimble

Heavy Equipment Service Writer

Dover, OH · On-site

If you have experience in heavy equipment, construction equipment, agricultural equipment, diesel ... QUALIFICATIONS * Previous experience as a Service Writer, Service Advisor, or in the heavy ...

DMT Trucking, LLC

Service Writer

Scottsboro, AL · On-site

Qualified individuals will have a deep understanding of diesel engines, truck parts, DOT ... Service Writer experience highly desired, but not required. * Communicate repair needs to obtain ...

PS Logistics LLC

Service Writer

Scottsboro, AL · On-site

Qualified individuals will have a deep understanding of diesel engines, truck parts, DOT ... Service Writer experience highly desired, but not required. * Communicate repair needs to obtain ...

PS Logistics

Service Writer

Scottsboro, AL · On-site

Qualified individuals will have a deep understanding of diesel engines, truck parts, DOT ... Service Writer experience highly desired, but not required. * Communicate repair needs to obtain ...

PS Logistics

Service Writer

Scottsboro, AL · On-site

Qualified individuals will have a deep understanding of diesel engines, truck parts, DOT ... Service Writer experience highly desired, but not required. * Communicate repair needs to obtain ...

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All JobsAutomotive JobsTruck Repair JobsDiesel Technician JobsDiesel Service Writer Jobs

Diesel Service Writer information

See salary details

$11

$24

$42

How much do diesel service writer jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for diesel service writer in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.

What is a diesel service writer?

A Diesel Service Writer serves as the liaison between customers and the service department at a diesel repair shop or dealership. They schedule appointments, document customer concerns, prepare repair estimates, and communicate with technicians to ensure timely service. Additionally, they explain repairs, costs, and timelines to customers while maintaining service records. Strong communication, organizational, and customer service skills are essential for this role.

What are typical daily responsibilities for a diesel service writer?

As a Diesel Service Writer, your day usually involves greeting customers, documenting their vehicle concerns, preparing detailed service orders, and coordinating with diesel technicians to schedule and track repairs. You'll update customers on repair progress, estimate costs, explain work performed, and handle invoicing and warranty paperwork. The role requires proactive communication, multitasking, and teamwork to ensure repair jobs run smoothly and customer satisfaction is high. You'll also manage records and may assist with parts ordering or inventory. This position serves as the key link between customers and the service department, ensuring everyone stays informed and services stay on schedule.

What are the key skills and qualifications needed to thrive in the diesel service writer position, and why are they important?

To thrive as a Diesel Service Writer, you need strong mechanical understanding of diesel engines, excellent organizational skills, and familiarity with service documentation processes. Experience with shop management software, repair order systems, and sometimes ASE certifications are common requirements. Outstanding customer service, attention to detail, and effective communication set top candidates apart. These skills are vital for accurately translating customer needs into work orders, ensuring clear communication between technicians and clients, and maintaining efficient shop operations.

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What cities are hiring for Diesel Service Writer jobs?

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What states have the most Diesel Service Writer jobs?

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What job categories do people searching Diesel Service Writer jobs look for?

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Diesel Service Writer jobs near you
Infographic showing various Diesel Service Writer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $50,519 per year, or $24.3 per hour.

Service Writer

Dmt Trucking Co

Scottsboro, AL • On-site

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Service Writer

A Service Writer must provide support to drivers, mechanics and office teams daily as outlined below. This position is in a repair shop environment. You will handle the organization of shop workflow, writing up Work Orders, Purchase orders, overseeing a parts inventory, and providing end of month inventory counts. This is a seasonal paced work environment.

Qualified individuals will have a deep understanding of diesel engines, truck parts, DOT regulations, and heavy-duty repair processes. In this role, the ideal individual must have the ability to translate complex technical jargon into clear, understandable terms for the customer.

Essential duties and responsibilities:

  • Capacity to juggle multiple trucks, driver complaints, and technician questions simultaneously in a fast-paced, loud shop environment.
  • Write-up drivers repair needs
  • Communicate with the Drivers and Driver Managers through the repair process
  • Advise customers of the required repair and cost estimates
  • Communicate through email, work order, and verbal explanation
  • Create, Detail, Close, and Review work orders
  • Communicate repair needs to obtain proper approval, for repairs, when needed
  • Manage inventory stock levels
  • Core and part credit returns
  • Issue purchase orders
  • Work in unison with onsite repair providers to prioritize pressing repairs
  • Prepare warranty part returns and submissions back to manufacturer's
  • Driver support functions
  • EOM Inventory counts

Software Proficiency:

  • Applicants must be proficient with Microsoft Office Suite including (MS Outlook, MS Excel, MS Word, MS Teams).
  • Experience using computerized fleet maintenance, invoicing, and scheduling systems.
  • A high aptitude in learning new software applications specific to our organization such as McLeod, etc.

Must have good oral and written communication skills in order to effectively interact with customers, drivers and other team members in person, telephone and email. They must be customer service-oriented as well as team-oriented and must have good organizational skills. A successful Service Writer must be able to effectively manage multiple tasks simultaneously. Finally, they must be able to work a flexible schedule when needed to including weekends, evenings, and holidays.

Qualifications
  • Service Writer experience highly desired, but not required.
  • Communicate repair needs to obtain proper approval, for repairs, when needed.
  • Parts management experience.
  • High School Diploma (Required)
Additional Information

This job is an hourly position with no guarantees for career progression. This does not mean that you will not be considered for other positions or opportunities. PS Logistics complies with all applicable equal employment laws, including the Americans with Disabilities Act. Qualified individuals with a disability may request reasonable accommodation from the company.

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