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Diesel Service Writer Jobs (NOW HIRING)

JAC Products

Service Writer

Ontario, OR · On-site

We are seeking a reliable and organized Service Writer to join our diesel service team. The Service Writer serves as the primary liaison between customers and our diesel technicians. They are to ...

Summit Truck Bodies

Service Writer

Brighton, CO · On-site

$24 - $28/hr

Ability to obtain a CDL within 90 days of employment (diesel service department). * Ability to multi-task. * Detail oriented. * Previous experience as a service writer or advisor required.

Summit Truck Bodies

Service Writer

Frederick, CO · On-site

$24 - $32/hr

Ability to obtain a CDL within 90 days of employment (diesel service department). * Ability to multi-task. * Detail oriented. * Previous experience as a service writer or advisor required.

Transwest

Service Writer

Brighton, CO · On-site

$24 - $28/hr

Ability to obtain a CDL within 90 days of employment (diesel service department). * Ability to multi-task. * Detail oriented. * Previous experience as a service writer or advisor required.

Transwest Inc

Service Writer

Brighton, CO · On-site

$24 - $28/hr

Ability to obtain a CDL within 90 days of employment (diesel service department). * Ability to multi-task. * Detail oriented. * Previous experience as a service writer or advisor required.

Astleford International

Service Writer

Burnsville, MN · On-site

Service Writer Department: Service Reports To: Service Manager Overview The Service Writer is ... Basic understanding of automotive or diesel service operations preferred. * Ability to multitask ...

Transwest

Service Writer

Brighton, CO · On-site

$24 - $28/hr

Ability to obtain a CDL within 90 days of employment (diesel service department). * Ability to multi-task. * Detail oriented. * Previous experience as a service writer or advisor required.

Transwest Inc

Service Writer

Frederick, CO · On-site

$24 - $32/hr

Ability to obtain a CDL within 90 days of employment (diesel service department). * Ability to multi-task. * Detail oriented. * Previous experience as a service writer or advisor required.

Transwest

Service Writer

Frederick, CO · On-site

$24 - $32/hr

Ability to obtain a CDL within 90 days of employment (diesel service department). * Ability to multi-task. * Detail oriented. * Previous experience as a service writer or advisor required.

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Diesel Service Writer information

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$11

$24

$42

How much do diesel service writer jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for diesel service writer in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.

What is a diesel service writer?

A Diesel Service Writer serves as the liaison between customers and the service department at a diesel repair shop or dealership. They schedule appointments, document customer concerns, prepare repair estimates, and communicate with technicians to ensure timely service. Additionally, they explain repairs, costs, and timelines to customers while maintaining service records. Strong communication, organizational, and customer service skills are essential for this role.

What are typical daily responsibilities for a diesel service writer?

As a Diesel Service Writer, your day usually involves greeting customers, documenting their vehicle concerns, preparing detailed service orders, and coordinating with diesel technicians to schedule and track repairs. You'll update customers on repair progress, estimate costs, explain work performed, and handle invoicing and warranty paperwork. The role requires proactive communication, multitasking, and teamwork to ensure repair jobs run smoothly and customer satisfaction is high. You'll also manage records and may assist with parts ordering or inventory. This position serves as the key link between customers and the service department, ensuring everyone stays informed and services stay on schedule.

What are the key skills and qualifications needed to thrive in the diesel service writer position, and why are they important?

To thrive as a Diesel Service Writer, you need strong mechanical understanding of diesel engines, excellent organizational skills, and familiarity with service documentation processes. Experience with shop management software, repair order systems, and sometimes ASE certifications are common requirements. Outstanding customer service, attention to detail, and effective communication set top candidates apart. These skills are vital for accurately translating customer needs into work orders, ensuring clear communication between technicians and clients, and maintaining efficient shop operations.

More about Diesel Service Writer jobs

What cities are hiring for Diesel Service Writer jobs?

Cities with the most Diesel Service Writer job openings:

What states have the most Diesel Service Writer jobs?

States with the most job openings for Diesel Service Writer jobs include:

What job categories do people searching Diesel Service Writer jobs look for?

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Diesel Service Writer jobs near you
Infographic showing various Diesel Service Writer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $50,519 per year, or $24.3 per hour.

Diesel Service Writer | $20-$30/hr.

Key People Key Positions

Oklahoma City, OK

$20 - $30/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 17 days ago

Job description

Location: Oklahoma City, OK

Diesel Service Writer Summary: In this role, the Diesel Service Writer serves as the primary point of contact between customers and the service department. The Service Writer is responsible for opening repair orders, communicating repair recommendations, scheduling work, and ensuring customers receive exceptional service throughout the repair process.

Diesel Service Writer Pay Rate: $20-$30/hr.

Diesel Service Writer Hours: Monday - Friday, 8:00 am to 5:00 pm

Diesel Service Writer Duties & Responsibilities:
  • Greet customers and gather information regarding vehicle concerns and repair requests.
  • Create and maintain service repair orders from intake to completion.
  • Schedule service appointments and coordinate workflow with technicians.
  • Communicate diagnostic findings, repair recommendations, and estimates to customers.
  • Provide regular updates regarding repair status and estimated completion times.
  • Coordinate with the parts department to verify availability of parts and materials.
  • Review completed repairs with customers and explain services performed.
  • Process invoices, payments, and service documentation accurately.
  • Maintain detailed customer and vehicle records.
  • Assist with warranty claims and manufacturer documentation when required.
  • Address customer concerns and resolve service-related issues professionally.
  • Ensure all repair orders are completed accurately and closed in a timely manner.
  • Maintain a clean and organized service office environment.
  • Support shop operations and service management as needed.
Diesel Service Writer Basic Requirements:
  • Previous experience as a Service Writer, Service Advisor, or customer service representative preferred.
  • Knowledge of diesel trucks, heavy equipment, or fleet maintenance preferred.
  • Strong communication and interpersonal skills.
  • Ability to multitask and prioritize work in a fast-paced environment.
  • Basic computer skills and ability to learn service management software.
  • Strong attention to detail and organizational skills.
  • Ability to read and understand repair estimates and service documentation.
  • High school diploma or GED preferred.
  • Valid driver's license preferred.
Safety Sensitive Role

Key Personnel Benefits
This is a temp-to-hire position. While on Key Personnel's payroll, you can access Key's benefits package, including health, dental, vision, term life insurance, short-term disability, PTO, and more!
Only qualified applicants will be contacted to make the best use of your time. Apply online at www.keyjobs.com today!
Key Personnel is an Equal Opportunity Employer.
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