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Diesel Service Writer Jobs (NOW HIRING)

JAC Products

Service Writer

Elko, NV · On-site

We are seeking a reliable and organized Service Writer to join our diesel service team. The Service Writer serves as the primary liaison between customers and our diesel technicians. They are to ...

B&C Diesel Services

Be Seen First

Automotive Service Writer

Sterling, VA · On-site

$40K - $90K/yr

Pay: $40,000.00 - $90,000.00 per year Job Summary B&C Diesel Services are seeking a knowledgeable and customer-focused Service Writer to join our team. The ideal candidate will act as a liaison ...

Astleford International

Service Writer

Burnsville, MN · On-site

Service Writer Department: Service Reports To: Service Manager Overview The Service Writer is ... Basic understanding of automotive or diesel service operations preferred. * Ability to multitask ...

Transwest

Service Writer

Erie, CO · On-site

$24 - $32/hr

Ability to obtain a CDL within 90 days of employment (diesel service department). * Ability to multi-task. * Detail oriented. * Previous experience as a service writer or advisor required.

Transwest Inc

Service Writer

Frederick, CO

$24 - $32/hr

Ability to obtain a CDL within 90 days of employment (diesel service department). * Ability to multi-task. * Detail oriented. * Previous experience as a service writer or advisor required.

Transwest

Service Writer

Frederick, CO · On-site

$24 - $32/hr

Ability to obtain a CDL within 90 days of employment (diesel service department). * Ability to multi-task. * Detail oriented. * Previous experience as a service writer or advisor required.

Heavy Duty Diesel

Service Writer

Albany, LA

$63K/yr

Service Writer Wanted -- Join Our Winning Team! Location: [Albany, LA] Type: Full-Time | ... Apply Now! Heavy Duty Diesel Specialist is a premier auto/diesel repair shop in Baton Rouge ...

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Diesel Service Writer information

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How much do diesel service writer jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for diesel service writer in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Diesel Service Writer position, and why are they important?

To thrive as a Diesel Service Writer, you need strong mechanical understanding of diesel engines, excellent organizational skills, and familiarity with service documentation processes. Experience with shop management software, repair order systems, and sometimes ASE certifications are common requirements. Outstanding customer service, attention to detail, and effective communication set top candidates apart. These skills are vital for accurately translating customer needs into work orders, ensuring clear communication between technicians and clients, and maintaining efficient shop operations.

What are typical daily responsibilities for a Diesel Service Writer?

As a Diesel Service Writer, your day usually involves greeting customers, documenting their vehicle concerns, preparing detailed service orders, and coordinating with diesel technicians to schedule and track repairs. You'll update customers on repair progress, estimate costs, explain work performed, and handle invoicing and warranty paperwork. The role requires proactive communication, multitasking, and teamwork to ensure repair jobs run smoothly and customer satisfaction is high. You'll also manage records and may assist with parts ordering or inventory. This position serves as the key link between customers and the service department, ensuring everyone stays informed and services stay on schedule.

What is a Diesel Service Writer job?

A Diesel Service Writer serves as the liaison between customers and the service department at a diesel repair shop or dealership. They schedule appointments, document customer concerns, prepare repair estimates, and communicate with technicians to ensure timely service. Additionally, they explain repairs, costs, and timelines to customers while maintaining service records. Strong communication, organizational, and customer service skills are essential for this role.

More about Diesel Service Writer jobs
What cities are hiring for Diesel Service Writer jobs? Cities with the most Diesel Service Writer job openings:
What states have the most Diesel Service Writer jobs? States with the most job openings for Diesel Service Writer jobs include:
What job categories do people searching Diesel Service Writer jobs look for? The top searched job categories for Diesel Service Writer jobs are:
Diesel Service Writer jobs near you
Infographic showing various Diesel Service Writer job openings in the United States as of July 2026, with employment types broken down into 9% Locum Tenens, 87% Full Time, 3% Part Time, and 1% Nights. Highlights an 100% Physical job distribution, with an average salary of $50,519 per year, or $24.3 per hour.
Service Writer

Service Writer

JAC Products

Elko, NV • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 hours ago

JAC Products rating

4.8

Company rating: 4.8 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

We are seeking a reliable and organized Service Writer to join our diesel service team. The Service Writer serves as the primary liaison between customers and our diesel technicians. They are to ensure accurate documentation of repair needs, clear communication, and efficient workflow within the shop. This role requires strong customer service skills, attention to detail, and the ability to manage multiple service orders in a fast-paced environment.
ESSENTIAL DUTIES
• Greet customers and collect detailed notes about service concerns
• Create, open, and manage repair orders
• Communicate repair needs, timelines, and estimates to customers
• Coordinate with diesel technicians to ensure accurate diagnosis and repair
• Verifies warranty and service contract coverage by examining records and papers, explaining provisions and exclusions
• Order parts and materials as needed
• Review completed work orders for accuracy and proper billing
• Maintain organized records of service history
• Ensure compliance with company policies and safety procedures
• Assist with general administrative tasks to support shop operations
Qualifications
  • High school diploma or equivalent
  • Previous experience as a service writer, service advisor, or shop coordinator preferred (diesel or heavy equipment industry a plus)
  • Strong communication and customer service skills
  • Ability to multitask and work efficiently in a fast-paced environment
  • Strong organizational and problem-solving skills
  • Ability to interpret technician notes and convert them into customer-friendly explanations

Physical Requirements
  • Ability to work in a shop environment
  • Ability to lift up to 50lbs
  • Occasional walking between office and service bays

Benefits
  • Health, dental, and vision insurance available
  • Paid time off starts accruing immediately
  • 401K Plan Options + Company Match

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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