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Diesel Service Writer Jobs in Connecticut (NOW HIRING)

Peterbilt Store CT LLC

Diesel Service Technician

Berlin, CT · On-site

$27.25 - $36.75/hr

Repairs and maintains diesel engine industrial trucks according to dealership and factory ... Ability to write simple correspondence. Ability to effectively present information in one-on-one ...

The Pete Store

Diesel Service Technician

Berlin, CT · On-site

$27.25 - $36.75/hr

Repairs and maintains diesel engine industrial trucks according to dealership and factory ... Ability to write simple correspondence. Ability to effectively present information in one-on-one ...

The Pete Store

Diesel Service Technician

North Haven, CT · On-site

$27.25 - $36.75/hr

Repairs and maintains diesel engine industrial trucks according to dealership and factory ... Ability to write simple correspondence. Ability to effectively present information in one-on-one ...

MB Tractor and Equipment

MECHANIC

South Windsor, CT · On-site

$22 - $50/hr

Perform maintenance and service work, as well as assess and diagnoses diesel engines and hydraulic ... Communicates with service writer regarding status of units under repair according to the work order ...

Victor Auto Body

Be Seen First

Automotive Service Advisor Writer

Middletown, CT · On-site

$50K - $60K/yr

... diesel engine repair, air brakes, alignment, suspension work, tire service, shocks & struts, and ... Familiarity with auto estimating software and service writing practices is beneficial. Join our ...

Victor Auto Body

Be Seen First

Automotive Service Advisor Writer

Middletown, CT · On-site

$50K - $60K/yr

... diesel engine repair, air brakes, alignment, suspension work, tire service, shocks & struts, and ... Familiarity with auto estimating software and service writing practices is beneficial. Join our ...

allegiance

Service Manager

Bridgeport, CT · On-site

You will have one service writer who handles most of the paperwork and phone calls, and 4 to 5 diesel technicians on the floor. You will split time out in the shop dispatching work, keeping jobs on ...

Allegiance Trucks

Service Manager

Bridgeport, CT · On-site

$80K - $105K/yr

You will have one service writer who handles most of the paperwork and phone calls, and 4 to 5 diesel technicians on the floor. You will split time out in the shop dispatching work, keeping jobs on ...

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All JobsDiesel Service Writer JobsDiesel Service Writer Jobs in Connecticut

Diesel Service Writer information

See Connecticut salary details

$11

$23

$40

How much do diesel service writer jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for diesel service writer in Connecticut is $23.10, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $26.54 per hour, depending on experience, location, and employer.

What is a diesel service writer?

A Diesel Service Writer serves as the liaison between customers and the service department at a diesel repair shop or dealership. They schedule appointments, document customer concerns, prepare repair estimates, and communicate with technicians to ensure timely service. Additionally, they explain repairs, costs, and timelines to customers while maintaining service records. Strong communication, organizational, and customer service skills are essential for this role.

What are typical daily responsibilities for a diesel service writer?

As a Diesel Service Writer, your day usually involves greeting customers, documenting their vehicle concerns, preparing detailed service orders, and coordinating with diesel technicians to schedule and track repairs. You'll update customers on repair progress, estimate costs, explain work performed, and handle invoicing and warranty paperwork. The role requires proactive communication, multitasking, and teamwork to ensure repair jobs run smoothly and customer satisfaction is high. You'll also manage records and may assist with parts ordering or inventory. This position serves as the key link between customers and the service department, ensuring everyone stays informed and services stay on schedule.

What are the key skills and qualifications needed to thrive in the diesel service writer position, and why are they important?

To thrive as a Diesel Service Writer, you need strong mechanical understanding of diesel engines, excellent organizational skills, and familiarity with service documentation processes. Experience with shop management software, repair order systems, and sometimes ASE certifications are common requirements. Outstanding customer service, attention to detail, and effective communication set top candidates apart. These skills are vital for accurately translating customer needs into work orders, ensuring clear communication between technicians and clients, and maintaining efficient shop operations.

What are popular job titles related to Diesel Service Writer jobs in Connecticut?

For Diesel Service Writer jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Diesel Service Writer jobs in Connecticut look for?

The top searched job categories for Diesel Service Writer jobs in Connecticut are:

Diesel Service Writer jobs near you
Infographic showing various Diesel Service Writer job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 17% Part Time, 2% Temporary, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $48,058 per year, or $23.1 per hour.

Service Writer - Torrington

Torrington, CT

O&G Industries Inc
Construction • 501 - 1,000 employees

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Good employer

Learn more about O&G Industries Incexternal

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago

Job description

If you are ready to start building your career with a company dedicated to employing the most talented workforce in the industry, we are ready to speak with you!

O&G Industries, Inc., an innovative and diversified construction company based out of Torrington, CT, is seeking a Service Writer to join our team. This position is based out of our Torrington repair facility. We are a highly respected leader in our field and ranked as one of the top construction firms in the Northeast.

Responsibilities:

  • Accept and direct all incoming phone calls
  • Communicate with drivers, operators, and other departments to address their concerns regarding defects or issues with their vehicles and/or equipment
  • Review all DVIRs, open repair orders based on the DVIR complaint, evaluate required parts, labor, comments, and close repair orders daily
  • Work with other O&G facilities to provide support pertaining to DVIRs and daily Maintenance issues related to O&G assets
  • Assist Diesel Technicians with repair order creations
  • Provide estimates to other departments for the renting of equipment and the cost of repairing equipment
  • Support the creation and maintenance of vehicle records to ensure accurate files
  • Perform various administrative tasks
  • Other tasks assigned as needed

Qualifications:

  • 1-3 years of experience with cars, trucks, and heavy equipment
  • Proficient with computer applications, including Word, Excel, and maintenance software.
  • Familiarity with service writing practices and procedures
  • Mechanical knowledge with a focus on fleet repair processes
  • Strong attention to detail
  • Basic math skills
  • Must be able to communicate effectively and efficiently

Please note we are unable to provide immigration sponsorship for this position.

We offer a competitive benefit and compensation package that includes health, dental, vision, 401(k) with company match, company paid life insurance, company paid long term disability insurance, paid holidays, and earned time off.

To access different languages for the application process, click START YOUR APPLICATION. Find the drop-down box in the right-hand corner and navigate between English, Spanish, French and Italian.

EOE/AA/Disability, Veteran and Second Chance Employer

We are an E-Verify Participating Employer.

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