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Diesel Service Writer Jobs (NOW HIRING)

Transwest

Service Writer

Frederick, CO · On-site

$24 - $32/hr

Ability to obtain a CDL within 90 days of employment (diesel service department). * Ability to multi-task. * Detail oriented. * Previous experience as a service writer or advisor required.

Joplin 44 Petro

4p-12am Service Writer

Joplin, MO · On-site

$16 - $17/hr

Must be good with computers Starting at $16-$17 an hour plus commission Shift- 4p-12a Joplin 44's Diesel Service Center, one of the LARGEST and BEST in the nation, is now seeking Service Writers and ...

DEUTZ Americas

Service Writer

Kansas City, MO · On-site

$25 - $28/hr

Service Writer Location: DPC - Midwest North Kansas City DEUTZ is one of the world's leading ... Its core competences are the development, production, distribution and servicing of diesel, gas and ...

DEUTZ Americas

Service Writer

Kansas City, MO

$25 - $28/hr

Service Writer Location: DPC - Midwest North Kansas City DEUTZ is one of the world's leading ... Its core competences are the development, production, distribution and servicing of diesel, gas and ...

Joplin 44 Petro

4p-12am Service Writer

Joplin, MO · On-site

$16 - $17/hr

... Diesel Service Center, one of the LARGEST and BEST in the nation, is now seeking Service Writers ... and Parts Counter Advisors to work our parts counter. Our Service Writers and Parts Counter ...

Modern Diesel LLC

Diesel Service Advisor

Austin, TX · On-site

$52K - $100K/yr

... write up as necessary Must Have Qualifications: - Minimum of 5 years diesel experience ie mechanic or advisor - Minimum of 2 years as a service advisor - Minimum of 2 years as a manager Preferred ...

Modern Diesel LLC

Diesel Service Advisor

Austin, TX · On-site

$52K - $100K/yr

... write up as necessary Must Have Qualifications: - Minimum of 5 years diesel experience ie mechanic or advisor - Minimum of 2 years as a service advisor - Minimum of 2 years as a manager Preferred ...

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Diesel Service Writer information

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How much do diesel service writer jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for diesel service writer in the United States is $24.29, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.88 per hour, depending on experience, location, and employer.

What is a diesel service writer?

A Diesel Service Writer serves as the liaison between customers and the service department at a diesel repair shop or dealership. They schedule appointments, document customer concerns, prepare repair estimates, and communicate with technicians to ensure timely service. Additionally, they explain repairs, costs, and timelines to customers while maintaining service records. Strong communication, organizational, and customer service skills are essential for this role.

What are typical daily responsibilities for a diesel service writer?

As a Diesel Service Writer, your day usually involves greeting customers, documenting their vehicle concerns, preparing detailed service orders, and coordinating with diesel technicians to schedule and track repairs. You'll update customers on repair progress, estimate costs, explain work performed, and handle invoicing and warranty paperwork. The role requires proactive communication, multitasking, and teamwork to ensure repair jobs run smoothly and customer satisfaction is high. You'll also manage records and may assist with parts ordering or inventory. This position serves as the key link between customers and the service department, ensuring everyone stays informed and services stay on schedule.

What are the key skills and qualifications needed to thrive in the diesel service writer position, and why are they important?

To thrive as a Diesel Service Writer, you need strong mechanical understanding of diesel engines, excellent organizational skills, and familiarity with service documentation processes. Experience with shop management software, repair order systems, and sometimes ASE certifications are common requirements. Outstanding customer service, attention to detail, and effective communication set top candidates apart. These skills are vital for accurately translating customer needs into work orders, ensuring clear communication between technicians and clients, and maintaining efficient shop operations.

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What states have the most Diesel Service Writer jobs?

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Diesel Service Writer jobs near you
Infographic showing various Diesel Service Writer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $50,519 per year, or $24.3 per hour.

Service Writer

Transwest

Frederick, CO • On-site

$24 - $32/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Transwest rating

7.5

Company rating: 7.5 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

42nd of 155 rated car dealerships

Job description

Job Type
Full-time
Description
The Service Writer is responsible for meeting with customers, listening to their concerns about their vehicle, suggesting repair and maintenance services, selling new accessories or replacement parts as well as keeping the customer informed of the repair services progress.
We offer a full benefits package for eligible employees including:
  • Medical, Dental, and Vision Insurance
  • Life (Voluntary and Employer Paid) and Disability Insurance
  • 401(K) with company match beginning with your first contribution.
  • HSA and/or FSA, as applicable
  • Paid Time Off, Sick Time, and Company Paid Holidays
  • Employee Car Discount Program

ESSENTIAL DUTIES & RESPONSIBILITIES:
  • Listen to the customer description of the problems or service needed.
  • Determine the type of service required and prepare a service order.
  • Engage in upsells and promotions for additional equipment and services.
  • Obtain customer authorization and signatures for all repairs.
  • Present the repair order to Foreman for dispatch.
  • Prepare and present the customer with quotes for all repairs.
  • Communicate with the customer and Foreman during repairs.
  • Work with the Foreman to ensure the repair is completed.
  • Prepare and invoice Repair Order (RO).
  • Contact the customer for pick up or delivery.
  • Ensure that Secured Payment is made prior to releasing serviced vehicles.
  • Keep Uptime Pro updated as needed (Freightliner Elite Support locations).
  • Answer service calls.
  • Additional duties as assigned.

Requirements
WORK ENVIRONMENT & PHYSICAL ABILITIES:
  • Required to perform work inside and outside, in all-weather situations, at the shop division location.
  • Requires frequent sitting, standing, balancing, bending, or stooping for prolonged periods of time.
  • Manual dexterity, fine manipulation, and the ability to reach with hands and arms and lift up to 80 lbs.
  • Must be able to operate simple to complex and heavy-duty machinery.
  • Normal range of hearing and vision.

REQUIRED EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS:
  • High School diploma or equivalent.
  • Valid driver's license.
  • Good standing MVR.
  • Ability to obtain a CDL within 90 days of employment (diesel service department).
  • Ability to multi-task.
  • Detail oriented.
  • Previous experience as a service writer or advisor required.
  • Knowledge of diesel engines, gas engines, drive train and suspension is a plus.
  • Heavy and medium duty truck industry experience is a plus.
  • Excellent verbal and communication skills.
  • Ability to work any shift, including nights.
  • Ability to successfully complete a General Abilities Assessment and pass a post-offer background check, physical and drug screening.

JOB DETAILS:
  • Type: Hourly - M-F 7-11pm and Saturdays 9-6. Shifts may vary
  • Bonus Eligibility: Yes
  • Shift: 1st and 2nd - M-F 7-11pm and Saturdays 9-6. Shifts may vary
  • Compensation Range: $24.00 - $32.00
  • Reports To: Service Manager
  • Closing Date: Open until filled.

#TW
Salary Description
$24.00 - $32.00

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