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Dialog Direct Jobs (NOW HIRING)

Dental Depot

Business Office Assistant

Moore, OK

$16.25 - $21.25/hr

Answer telephones and direct calls to appropriate staff using the Scheduling Institute dialog. * Schedule and confirm patient appointments. * Operate office equipment, such as voice mail messaging ...

Dental Depot

Business Office Assistant

Gilbert, AZ

$17 - $22/hr

Answer telephones and direct calls to appropriate staff using the Scheduling Institute dialog. * Schedule and confirm patient appointments. * Operate office equipment, such as voice mail messaging ...

Dental Depot

Business Office Assistant

Moore, OK · On-site

$16.25 - $21.25/hr

Answer telephones and direct calls to appropriate staff using the Scheduling Institute dialog. * Schedule and confirm patient appointments. * Operate office equipment, such as voice mail messaging ...

Dental Depot

Business Office Assistant

Oklahoma City, OK · On-site

$15.75 - $20.50/hr

Answer telephones and direct calls to appropriate staff using the Scheduling Institute dialog. * Schedule and confirm patient appointments. * Operate office equipment, such as voice mail messaging ...

E*Pro, Inc.

SAP ABAP Developer

Stow, MA · On-site

$65 - $88/hr

... for direct hires, by one of the world-leading information technology consulting, services, and ... pool Dialog programming Experience on working with onsite - offshore teams, Experience in ...

L3HHCM20

Program Finance Specialist

Lynchburg, VA · On-site

... dialog with integrated program management team. Essential Functions: * Complete month end close ... Direct regular reviews of key financial metrics with program team * Utilize Hyperion Reporting

Decoral System USA

Industrial Sales

Coral Springs, FL · On-site

$80K - $150K/yr

Work closely with Sales Director, maintaining constant open dialog on daily activities * and new business opportunities. * Must be prepared to be a CRM master; integrate the CRM system as the ...

L3HHCM20

Program Finance Specialist

Orlando, FL

... dialog with integrated program management team. Essential Functions: * Complete month end close ... Direct regular reviews of key financial metrics with program team * Utilize Hyperion Reporting

Dental Depot

Business Office Assistant

Gilbert, AZ · On-site

$17 - $22/hr

Answer telephones and direct calls to appropriate staff using the Scheduling Institute dialog. * Schedule and confirm patient appointments. * Operate office equipment, such as voice mail messaging ...

Dental Depot

Business Office Assistant

Oklahoma City, OK

$15.75 - $20.50/hr

Answer telephones and direct calls to appropriate staff using the Scheduling Institute dialog. * Schedule and confirm patient appointments. * Operate office equipment, such as voice mail messaging ...

Louisiana Workforce Commission

Direct oversight of UREC fitness programming, group instruction, and personal training Manage ... Fosters positive co-worker relationships creates an environment of trust and honest dialog. ABOUT ...

TestingXperts

Openings on IVR Developer

Middletown, NJ · On-site

$49.75 - $64/hr

... given dialog 3 to 5 years' experience in VoiceXML IVR technologies. 3 to 5 years' experience in ... Strong understanding of Natural Language design and Directed Dialogue design techniques for speech ...

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All JobsDialog Direct Jobs

Dialog Direct information

See salary details

$32.5K

$55.9K

$87.5K

How much do dialog direct jobs pay per year?

As of Jun 22, 2026, the average yearly pay for dialog direct in the United States is $55,906.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,500.00 and $63,000.00 per year, depending on experience, location, and employer.

What is the difference between Dialog Direct vs Customer Service Representative?

AspectDialog DirectCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, remote or on-siteCall centers, retail, or office settings
Industry UsageCustomer support, telemarketing, salesCustomer support, sales, technical support
Common Search/ComparisonDialog Direct vs Customer Service Representative

Dialog Direct and Customer Service Representatives often share similar roles in customer support and telecommunication industries. While both positions require comparable credentials and work in call centers or support environments, Dialog Direct typically refers to a specific company specializing in outsourced customer service and telemarketing. Customer Service Representatives is a broader term used across various companies and industries. Understanding these differences helps job seekers identify opportunities aligned with their skills and career goals.

What are the most common challenges faced by customer service representatives at Dialog Direct, and how can new hires best prepare for them?

Customer service representatives at Dialog Direct often face the challenge of managing high call volumes while maintaining a positive and helpful attitude. Additionally, handling difficult or upset customers can be demanding, especially during peak times. New hires can best prepare by practicing active listening, developing strong communication skills, and becoming familiar with the company's products or services. Training provided by Dialog Direct is comprehensive, but staying adaptable and open to feedback will help you succeed in this fast-paced, team-oriented environment.

What are the key skills and qualifications needed to thrive as a Customer Service Representative at Dialog Direct, and why are they important?

To thrive as a Customer Service Representative at Dialog Direct, you need strong communication skills, basic computer proficiency, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and email platforms is commonly required. Patience, active listening, and problem-solving abilities help you stand out in handling diverse customer inquiries. These skills and qualities are crucial for delivering efficient, positive customer experiences and meeting performance targets in a fast-paced environment.

What is Dialog Direct?

Dialog Direct is a customer engagement and business process outsourcing company that specializes in providing customer service, sales, marketing, and support solutions for various industries. They offer services such as call center operations, direct mail, digital marketing, and fulfillment. Dialog Direct partners with businesses to enhance customer experiences, streamline operations, and drive growth through integrated communication strategies.
What cities are hiring for Dialog Direct jobs? Cities with the most Dialog Direct job openings:
What states have the most Dialog Direct jobs? States with the most job openings for Dialog Direct jobs include:
What job categories do people searching Dialog Direct jobs look for? The top searched job categories for Dialog Direct jobs are:
Dialog Direct jobs near you
Infographic showing various Dialog Direct job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, and 98% Full Time. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $55,906 per year, or $26.9 per hour.
Business Office Assistant

Business Office Assistant

Dental Depot

Moore, OK

$16.25 - $21.25/hr

Other

Posted 3 days ago

Job description

Dental Depot - Dental Business Office Assistant
Department:
General Administration
Job Status:
Full Time
FLSA Status:
Non-Exempt
Reports To:
Office Manager
Job Type:
Regular
Amount of Travel Required:
None
Work Schedule:
Varies Monday-Saturday. Travel to various locations may be required and possible weekend/evenings hours.
Positions Supervised:
None
Position Summary
Perform all business office duties including standing and greeting patients, checking patients in and out through Eagle Soft, answering multi line telephone with Scheduling Institute dialog, scheduling and confirming appointments via telephone or internet and compiling and recording patient charts and correspondence. Build positive relationships with patients by efficiently, effectively, and courteously communicating information.
Essential Functions
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
  • Stand and greet patients, ascertain purpose of visit, and direct them to appropriate staff.
  • Answer telephones and direct calls to appropriate staff using the Scheduling Institute dialog.
  • Schedule and confirm patient appointments.
  • Operate office equipment, such as voice mail messaging systems, and use word processing, label making software, copier, printer and scanner.
  • Maintain medical records and correspondence files.
  • Compile and record medical charts, reports, or correspondence.
  • Receive and route messages or documents, such as laboratory cases and faxes, to appropriate staff.
  • Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
  • Interview patients to complete documents, health histories, or forms, such as intake or insurance forms.
  • Complete insurance verification forms.
  • Position may be responsible for opening the office.
  • Position is responsible for pulling and accurately filing charts.
  • Ensures printed material and forms are up to date. Registration forms annually, insurance verification forms semi-annually and Soonercare forms are updated daily.
  • Complies with: Dental Depot policies and procedures; OSHA policies, procedures, rules, and regulations; and HIPAA policies, procedures, rules, and regulations.
  • Position may be required to relocate to other Dental Depot clinics either permanently or on a short term basis due to office needs, on an as needed basis at the discretion of Management.
  • This position may complete other Administrative and Maintenance tasks as assigned by Management.
  • Maintain regular and reliable attendance
Position Qualifications
Education:
High School Graduate or General Education Degree (GED): Required
Experience:
No prior experience necessary.
Certifications & Licenses:
None
Computer Skills:
Efficiently operates assigned computer software and other equipment, including Eaglesoft and Microsoft Office Suite.
Other Requirements:
Must have a valid driver's license, proof of valid vehicle insurance and must have annual Motor Vehicle Record Check, as a condition of employment if employee operates any Company owned vehicles or drives their own personal vehicle for Company business purposes.
Must have knowledge of CDT Codes and pass the bi-annual Dental Depot CDT codes test.
Skills & Abilities
  • Communication, Written - Ability to communicate in writing clearly and concisely.
  • Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
  • Customer Oriented - Ability to take care of the customers' needs while following company procedures.
  • Communication, Oral - Ability to communicate effectively with others using the spoken word.
  • Research Skills - Ability to design and conduct a systematic, objective, and critical investigation.
  • Organized - Possessing the trait of being organized or following a systematic method of performing a task.
  • Detail Oriented - Ability to pay attention to the minute details of a project or task.
  • Accuracy - Ability to perform work accurately and thoroughly.
  • Friendly - Ability to exhibit a cheerful demeanor toward others.
  • Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
  • Safety Awareness - Ability to identify and correct conditions that affect employee safety.
  • Self-Motivated - Ability to be internally inspired to perform a task to the best of one's ability using his or her own drive or initiative.
  • Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
  • Energetic - Ability to work at a sustained pace and produce quality work.
  • Reliability - The trait of being dependable and trustworthy.
  • Working Under Pressure - Ability to complete assigned tasks under stressful situations.
  • Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.
  • Responsible - Ability to be held accountable or answerable for one's conduct.
  • Motivation - Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.
  • Patience - Ability to act calmly under stress and strain, and of not being hasty or impetuous.
  • Enthusiastic - Ability to bring energy to the performance of a task.
  • Empathetic - Ability to appreciate and be sensitive to the feelings of others.
  • Accountability - Ability to accept responsibility and account for his/her actions.

Physical Demands
N (Not Applicable)
Activity is not applicable to this position.
O (Occasionally)
Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently)
Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly)
Position requires this activity more than 66% of the time (5.5+ hrs/day)
Physical Demands
Lift/Carry
Stand
C
10 lbs or less
F
Walk
C
Sit
C
Manually Manipulate
C
Reach Outward
C
Push/Pull
Reach Above Shoulder
F
12 lbs or less
F
Climb
O
Crawl
O
Squat or Kneel
O
Bend
F
Grasp
C
Speak
C
Other Physical Requirements
Vision (Near)
Ability to wear Personal Protective Equipment (PPE) - Such as safety glasses, surgical masks and protective gloves
Work Environment
While performing the duties of this job, the employee is occasionally exposed to toxic or caustic chemicals, body fluids, blood borne pathogens, and the risk of radiation. The noise level is usually moderate. As the dental practice is heavily dependent on scheduling, the general environment can become hectic at times. Therefore, the employee must be able to handle effectively the normal anxieties associated with the job.
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.

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