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Dialog Direct Jobs in Illinois (NOW HIRING)

City Colleges of Chicago

Data Strategist

Chicago, IL · On-site

$125K - $161K/yr

JOB SUMMARY Reporting to our Director of Research & Planning, the position plays a significant role ... Monitor District and college strategic metrics through performance dialog forums. Work with staff ...

Transdev

Human Resource Generalist

Lombard, IL · On-site

$60K - $74K/yr

... human resources directed changes (hires, terms, rates, positions, relocation, retro, etc ... Dialog, Leaves of Absence, STD/LTD, FMLA, USERRA, etc.) * Ability to maintain strict ...

Transdev

Human Resource Generalist

Lombard, IL · On-site

$60K - $74K/yr

... human resources directed changes (hires, terms, rates, positions, relocation, retro, etc ... Dialog, Leaves of Absence, STD/LTD, FMLA, USERRA, etc.) * Ability to maintain strict ...

Baxter

Manager, Quality

Round Lake, IL · On-site

... direct QA oversight, robust quality system execution, and effective people leadership. The manager ... This open dialog builds trust within the team and helps create a better product for our customers.

All JobsDialog Direct JobsDialog Direct Jobs in Illinois

Dialog Direct information

See Illinois salary details

$31.5K

$54.2K

$84.8K

How much do dialog direct jobs pay per year?

As of Sep 1, 2026, the average yearly pay for dialog direct in Illinois is $54,174.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $61,000.00 per year, depending on experience, location, and employer.

What is Dialog Direct?

Dialog Direct is a customer engagement and business process outsourcing company that specializes in providing customer service, sales, marketing, and support solutions for various industries. They offer services such as call center operations, direct mail, digital marketing, and fulfillment. Dialog Direct partners with businesses to enhance customer experiences, streamline operations, and drive growth through integrated communication strategies.

What are the key skills and qualifications needed to thrive as a customer service representative at Dialog Direct?

To thrive as a Customer Service Representative at Dialog Direct, you need strong communication skills, basic computer proficiency, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and email platforms is commonly required. Patience, active listening, and problem-solving abilities help you stand out in handling diverse customer inquiries. These skills and qualities are crucial for delivering efficient, positive customer experiences and meeting performance targets in a fast-paced environment.

What are the most common challenges faced by customer service representatives at Dialog Direct, and how can new hires best prepare for them?

Customer service representatives at Dialog Direct often face the challenge of managing high call volumes while maintaining a positive and helpful attitude. Additionally, handling difficult or upset customers can be demanding, especially during peak times. New hires can best prepare by practicing active listening, developing strong communication skills, and becoming familiar with the company's products or services. Training provided by Dialog Direct is comprehensive, but staying adaptable and open to feedback will help you succeed in this fast-paced, team-oriented environment.

What is the difference between Dialog Direct vs Customer Service Representative?

AspectDialog DirectCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, remote or on-siteCall centers, retail, or office settings
Industry UsageCustomer support, telemarketing, salesCustomer support, sales, technical support
Common Search/ComparisonDialog Direct vs Customer Service Representative

Dialog Direct and Customer Service Representatives often share similar roles in customer support and telecommunication industries. While both positions require comparable credentials and work in call centers or support environments, Dialog Direct typically refers to a specific company specializing in outsourced customer service and telemarketing. Customer Service Representatives is a broader term used across various companies and industries. Understanding these differences helps job seekers identify opportunities aligned with their skills and career goals.

What are popular job titles related to Dialog Direct jobs in Illinois?

For Dialog Direct jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Dialog Direct jobs in Illinois look for?

The top searched job categories for Dialog Direct jobs in Illinois are:

Dialog Direct jobs near you
Infographic showing various Dialog Direct job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 63% Full Time, 31% Part Time, and 5% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $54,174 per year, or $26 per hour.

Licensed Clinical Social Worker (LCSW)

Crawford Memorial Hospital

Robinson, IL • On-site

Full-time

Re-posted 28 days ago

Job description

Job Title: Licensed Clinical Social Worker

Department: Clinics

Reports To: CPMO

Direct Reports: None

FLSA Classification: Exempt

Position Summary

This position is responsible for providing as appropriate diagnostic and counseling services to children, adolescents and adults with mental health issues.  In collaboration with the multidisciplinary team, performs core functions of psychosocial assessment, care planning, referral and coordination, and counseling/crisis support. Prepares and updates case records, and provides education and support to include available community agencies and resources.

General Duties, Tasks and Responsibilities

  • Provide support and resources for clients; research and refer client to resources.
  • Assess patient needs and develop strategies to help.
  • Completes assessment, diagnosis and treatment planning activities.
  • Assists in educating clients/family about psychotropic medications
  • Respond to crisis situations and provide counseling as needed.
  • Create plan for care across the continuum, integrating patient/family preferences and values.
  • Utilize acceptable clinical techniques to effect client change according to goals/objectives of client.
  • Monitors patient care through assessments, evaluations and/or patient records.
  • Advocates for resources and removal of barriers.
  • Maintains ongoing dialog with supervisor and other health providers to ensure effective implementation of health plan.
  • Works jointly with other disciplines to arrange service beyond scope. 
  • Acts as a resource for adequate medical record documentation, appropriateness of services as they relate to diagnoses, and treatment options for post-discharge care.
  • Complies with all established safety procedures to ensure a safe environment for patients, visitors, and staff.
  • Participates in interdisciplinary meetings as needed. 
  • Participates in performance improvement activities.
  • Performs other duties as assigned.

Certification/Licensure Requirements

  • IL Licensed Clinical Social Worker (LCSW) required

Experience Requirements

  • 2 years preferred

Computer Skills

  • Strong computer skills including Microsoft Word, Excel and Outlook

Additional Skills

  • Ability to work independently, prioritize and complete tasks in a timely manner
  • Strong communication skills including reading, writing and the ability to listen effectively
  • Capable of taking initiative to make decisions and is an advocate for change and improvement
  • Excellent communication and customer service skills
  • Knowledge of state, federal, accreditation and regulatory agency laws and requirements


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