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Dialog Direct Jobs in Connecticut (NOW HIRING)

All JobsDialog Direct JobsDialog Direct Jobs in Connecticut

Dialog Direct information

See Connecticut salary details

$30.9K

$53.2K

$83.2K

How much do dialog direct jobs pay per year?

As of Jul 27, 2026, the average yearly pay for dialog direct in Connecticut is $53,182.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $59,900.00 per year, depending on experience, location, and employer.

What is the difference between Dialog Direct vs Customer Service Representative?

AspectDialog DirectCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, remote or on-siteCall centers, retail, or office settings
Industry UsageCustomer support, telemarketing, salesCustomer support, sales, technical support
Common Search/ComparisonDialog Direct vs Customer Service Representative

Dialog Direct and Customer Service Representatives often share similar roles in customer support and telecommunication industries. While both positions require comparable credentials and work in call centers or support environments, Dialog Direct typically refers to a specific company specializing in outsourced customer service and telemarketing. Customer Service Representatives is a broader term used across various companies and industries. Understanding these differences helps job seekers identify opportunities aligned with their skills and career goals.

What are the most common challenges faced by customer service representatives at Dialog Direct, and how can new hires best prepare for them?

Customer service representatives at Dialog Direct often face the challenge of managing high call volumes while maintaining a positive and helpful attitude. Additionally, handling difficult or upset customers can be demanding, especially during peak times. New hires can best prepare by practicing active listening, developing strong communication skills, and becoming familiar with the company's products or services. Training provided by Dialog Direct is comprehensive, but staying adaptable and open to feedback will help you succeed in this fast-paced, team-oriented environment.

What are the key skills and qualifications needed to thrive as a Customer Service Representative at Dialog Direct, and why are they important?

To thrive as a Customer Service Representative at Dialog Direct, you need strong communication skills, basic computer proficiency, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and email platforms is commonly required. Patience, active listening, and problem-solving abilities help you stand out in handling diverse customer inquiries. These skills and qualities are crucial for delivering efficient, positive customer experiences and meeting performance targets in a fast-paced environment.

What is Dialog Direct?

Dialog Direct is a customer engagement and business process outsourcing company that specializes in providing customer service, sales, marketing, and support solutions for various industries. They offer services such as call center operations, direct mail, digital marketing, and fulfillment. Dialog Direct partners with businesses to enhance customer experiences, streamline operations, and drive growth through integrated communication strategies.
What are popular job titles related to Dialog Direct jobs in Connecticut? For Dialog Direct jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Dialog Direct jobs in Connecticut look for? The top searched job categories for Dialog Direct jobs in Connecticut are:
Dialog Direct jobs near you
Infographic showing various Dialog Direct job openings in Connecticut as of July 2026, with employment types broken down into 18% Locum Tenens, 66% Full Time, 2% Part Time, 3% Contract, and 11% Summer. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $53,182 per year, or $25.6 per hour.

Assistant Store Leader-Visual Experience (Norwalk, CT)

Stand Out For Good

Norwalk, CT • On-site

$16 - $19.50/hr

Full-time

Posted 17 hours ago

Job description

227 - The Sono Collection - Norwalk, CT
Who Are We?
Altar'd State is a rapidly growing women's fashion brand with 130+ locations in 40 states. It feels like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brand is built upon the founding principles of giving back and making a difference in the world.
Our Mission
"Stand Out. For Good". At Altar'd State, those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.
Position Overview
The Assistant Store Leader of Visual Merchandising leads and supports the Store Leader by directing activities required to achieve all store goals, including best of class guest service, sales objectives, operating expenses, loss prevention, and merchandising presentation, while driving both associate and guest engagement. You will provide guests with exceptional service, through relationship building, product knowledge sharing, and presenting a clean, well-maintained store environment. Visual Leaders drive excellence and provide leadership in all aspects of the store, with a special focus on elevating visual design, being a seeker of inspiration, and having a thirst for knowledge and the drive to consistently improve results.
People
  • Fosters a guest-focused team environment through driving volume and anticipating guest needs
  • Achieves excellent guest service by role-modeling company service standards
  • Proactively provides timely feedback to associates, rewards and recognizes performance to drive retention
  • Holds self and associates accountable for achievement of financial results and performance standards
  • Manages conflict and coaches by applying company's recommended processes, standards and guidelines
  • Empowers and involves associates in decision-making processes
  • Receives feedback and fosters dialog around solutions
  • Develops associates through an individualized approach by matching talent with tasks, delegating, and challenging on results
  • Fosters team commitment through support, relationship building, and recognizing individual contributions
  • Leads by managing through change and adversity
  • Makes recommendations on hiring, promotions, and terminations of team members based on performance
  • Co-conducts and facilitates sales associate and keyholder training

Process
  • Consistently meets or exceeds store and individual goals and contributes to the store's overall goals.
  • Plans, executes, and maintains floor sets and refreshes
  • Plans, executes, and maintains window installations
  • Leads floor sets/refresh management
  • Manages seasonal décor placement
  • Co-manages product replenishment
  • Manages mannequin placement and design
  • Co-manages store atmosphere - scent, music, lay out
  • Controls workflow through successful planning and delegation
  • Executes task directives within designated time frames
  • Completes opening/closing procedures
  • Adheres to loss prevention practices and reports potential incidents to ensure shortage control in order to protect Company assets
  • Communicates effectively with executive team
  • Must be able to lift and carry heavy boxes (up to 30 lbs.)

Presentation
  • Utilizes and manages the use of weekly reporting to track, analyze and communicate business results and determine strategies to maximize sales
  • Interprets Home Office visual communication through Store Leader / District Leader partnership
  • Partners with the Visual District Leader to oversee and manage the roll-out of floor sets, window sets, fixture placement and overall visual environment
  • Maintains an awareness of brand aesthetic and relevance to the store environment and communicates with team
  • Manages placement of new product
  • Communicates product performance observations and offers feedback to the Visual District Leader

Qualifications
  • 1 year Retail Management
  • Bachelor's Degree preferred
  • Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance

Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.
We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition:
  • #73 in Fortune 100 Best Companies to Work For® 2023
  • #4 in Fortune Best Workplaces in Retail™ 2022
  • #93 in Best Workplaces for Millennials™ 2023
  • #34 in Fortune Best Workplaces for Women™ 2022

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