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Dialog Direct Jobs in Georgia (NOW HIRING)

TestingXperts

Openings on IVR Developer

Alpharetta, GA · On-site

$47.75 - $61.50/hr

... dialog * 3 to 5 years' experience in VoiceXML IVR technologies. * 3 to 5 years' experience in ... Strong understanding of Natural Language design and Directed Dialogue design techniques for speech ...

RightStone

Warehouse Associate (1st Shift)

Atlanta, GA · On-site

$16 - $17.51/hr

RightStone's Excellence Centered approach to contract, contract to hire, and direct hire services ... dialog that truly speaks to our clients. Our dedicated focus to our clients brings our most ...

Eaton

National Account Manager

Smyrna, GA · On-site

$96K - $124K/yr

Key responsibilities include: • Work with the Director of Retail Sales and all other appropriate ... and improve dialog with all stakeholders. • You will manage merchandising projects related ...

All JobsDialog Direct JobsDialog Direct Jobs in Georgia

Dialog Direct information

See Georgia salary details

$27.4K

$47.2K

$73.9K

How much do dialog direct jobs pay per year?

As of Jun 29, 2026, the average yearly pay for dialog direct in Georgia is $47,206.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,700.00 and $53,200.00 per year, depending on experience, location, and employer.

What is the difference between Dialog Direct vs Customer Service Representative?

AspectDialog DirectCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, remote or on-siteCall centers, retail, or office settings
Industry UsageCustomer support, telemarketing, salesCustomer support, sales, technical support
Common Search/ComparisonDialog Direct vs Customer Service Representative

Dialog Direct and Customer Service Representatives often share similar roles in customer support and telecommunication industries. While both positions require comparable credentials and work in call centers or support environments, Dialog Direct typically refers to a specific company specializing in outsourced customer service and telemarketing. Customer Service Representatives is a broader term used across various companies and industries. Understanding these differences helps job seekers identify opportunities aligned with their skills and career goals.

What are the most common challenges faced by customer service representatives at Dialog Direct, and how can new hires best prepare for them?

Customer service representatives at Dialog Direct often face the challenge of managing high call volumes while maintaining a positive and helpful attitude. Additionally, handling difficult or upset customers can be demanding, especially during peak times. New hires can best prepare by practicing active listening, developing strong communication skills, and becoming familiar with the company's products or services. Training provided by Dialog Direct is comprehensive, but staying adaptable and open to feedback will help you succeed in this fast-paced, team-oriented environment.

What are the key skills and qualifications needed to thrive as a Customer Service Representative at Dialog Direct, and why are they important?

To thrive as a Customer Service Representative at Dialog Direct, you need strong communication skills, basic computer proficiency, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and email platforms is commonly required. Patience, active listening, and problem-solving abilities help you stand out in handling diverse customer inquiries. These skills and qualities are crucial for delivering efficient, positive customer experiences and meeting performance targets in a fast-paced environment.

What is Dialog Direct?

Dialog Direct is a customer engagement and business process outsourcing company that specializes in providing customer service, sales, marketing, and support solutions for various industries. They offer services such as call center operations, direct mail, digital marketing, and fulfillment. Dialog Direct partners with businesses to enhance customer experiences, streamline operations, and drive growth through integrated communication strategies.
What are popular job titles related to Dialog Direct jobs in Georgia? For Dialog Direct jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Dialog Direct jobs in Georgia look for? The top searched job categories for Dialog Direct jobs in Georgia are:
Dialog Direct jobs near you
Infographic showing various Dialog Direct job openings in Georgia as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $47,206 per year, or $22.7 per hour.
Openings on IVR Developer

Openings on IVR Developer

TestingXperts

Alpharetta, GA • On-site

$47.75 - $61.50/hr

Other

Posted 7 days ago

Key responsibilities

  • Interpret and analyze business requirements to identify risks and design appropriate solutions.

  • Develop IVR and speech applications using tools such as GVP Studio, VXML, and Java.

  • Collaborate with project team members to provide input to design specifications related to speech application.

Job description

Openings On Ivr Developer

Greetings for the day! My name is Suneetha from Testing Xperts, we are a global staffing, consulting and technology solutions company, offering industry-specific solutions to our fortune 500 clients and worldwide corporations.

Job Description

Title: IVR Developer

Location: Alpharetta, GA/Middle town, NJ

Duration: 6 to 12 months

Interview: Phone and Skype

Job description:

  • Experience with DTMF and Speech applications
  • Expert level experience developing IVR applications (note level of complexity)
  • Speech Grammar Development skills
  • Experience developing IVR / Speech applications using GVP Studio, VXML, and Java
  • Experience with Nuance ASR or TTS
  • Interpret and analyze business requirements to identify risks and design appropriate solutions
  • Develop and assess the capabilities and limitations of the applications and technologies and recommend alternatives and solutions
  • Provide guidance for business decisions from a technical perspective on such issues as performance, scalability, reliability, and security
  • Collaborate with project team members to provide input to design specifications related to speech application.
  • Develop simple grammars for speech applications
  • Understand differences between types of grammars (list, pattern, etc.), benefits and when each is appropriate to maximize accuracy for a given dialog
  • 3 to 5 years' experience in VoiceXML IVR technologies.
  • 3 to 5 years' experience in Advanced Speech Recognition solution design and development.
  • 1+ year experience in grammar design, development (ABNF, GRXML), and testing.
  • 3+ years' experience in speech tuning and grammar analysis.
  • VXML, SSML, XML, JAVA, J2EE
  • Proficient written and verbal skills.
  • Strong understanding of Natural Language design and Directed Dialogue design techniques for speech applications
  • Strong knowledge of various speech engine capabilities and tuning concepts
  • Ideal candidate will have experience with Nuance and/or IBM WVS speech engines/tools
Qualifications

Graduation

Additional Information

All your information will be kept confidential according to EEO guidelines.

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