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Dialog Direct Jobs in Texas (NOW HIRING)

PolyAI

Director of Revenue Enablement

Austin, TX

$190K - $230K/yr

Powered by Raven, a proprietary dialog model trained on more than a billion enterprise ... Direct experience with Force Management's Command of the Message and/or MEDDPPICC (or a comparable ...

Cheil Dallas

Group Account Director

Plano, TX

Positively lead and foster a spirit of healthy debate and dialog in service of the work ... Mentor a team of direct reports, working together to set goals, training them to ensure best ...

Cheil

Group Account Director

Plano, TX · On-site

Positively lead and foster a spirit of healthy debate and dialog in service of the work ... Mentor a team of direct reports, working together to set goals, training them to ensure best ...

GroHR

Contact Center - Technology Consultant

Coppell, TX · On-site

$113K - $140K/yr

Build and maintain IVR workflows, dialog flows, and self-service automation * Support AI-driven ... Direct, hands-on experience with NICE CXone (NICE inContact) - this is required * 2+ years working ...

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All JobsDialog Direct JobsDialog Direct Jobs in Texas

Dialog Direct information

See Texas salary details

$30.3K

$52.1K

$81.5K

How much do dialog direct jobs pay per year?

As of Aug 6, 2026, the average yearly pay for dialog direct in Texas is $52,085.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $58,700.00 per year, depending on experience, location, and employer.

What is the difference between Dialog Direct vs Customer Service Representative?

AspectDialog DirectCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, remote or on-siteCall centers, retail, or office settings
Industry UsageCustomer support, telemarketing, salesCustomer support, sales, technical support
Common Search/ComparisonDialog Direct vs Customer Service Representative

Dialog Direct and Customer Service Representatives often share similar roles in customer support and telecommunication industries. While both positions require comparable credentials and work in call centers or support environments, Dialog Direct typically refers to a specific company specializing in outsourced customer service and telemarketing. Customer Service Representatives is a broader term used across various companies and industries. Understanding these differences helps job seekers identify opportunities aligned with their skills and career goals.

What are the most common challenges faced by customer service representatives at Dialog Direct, and how can new hires best prepare for them?

Customer service representatives at Dialog Direct often face the challenge of managing high call volumes while maintaining a positive and helpful attitude. Additionally, handling difficult or upset customers can be demanding, especially during peak times. New hires can best prepare by practicing active listening, developing strong communication skills, and becoming familiar with the company's products or services. Training provided by Dialog Direct is comprehensive, but staying adaptable and open to feedback will help you succeed in this fast-paced, team-oriented environment.

What are the key skills and qualifications needed to thrive as a customer service representative at Dialog Direct?

To thrive as a Customer Service Representative at Dialog Direct, you need strong communication skills, basic computer proficiency, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and email platforms is commonly required. Patience, active listening, and problem-solving abilities help you stand out in handling diverse customer inquiries. These skills and qualities are crucial for delivering efficient, positive customer experiences and meeting performance targets in a fast-paced environment.

What is Dialog Direct?

Dialog Direct is a customer engagement and business process outsourcing company that specializes in providing customer service, sales, marketing, and support solutions for various industries. They offer services such as call center operations, direct mail, digital marketing, and fulfillment. Dialog Direct partners with businesses to enhance customer experiences, streamline operations, and drive growth through integrated communication strategies.
What are popular job titles related to Dialog Direct jobs in Texas? For Dialog Direct jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Dialog Direct jobs in Texas look for? The top searched job categories for Dialog Direct jobs in Texas are:
Dialog Direct jobs near you
Infographic showing various Dialog Direct job openings in Texas as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 15% Part Time, and 7% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $52,085 per year, or $25 per hour.

Director of Revenue Enablement

PolyAI

Austin, TX

$190K - $230K/yr

Full-time

Posted 23 days ago

Job description

PolyAI is the Agentic Dialog Platform for building the conversational enterprise, used to build, run, govern, and improve dialog agents at scale. Powered by Raven, a proprietary dialog model trained on more than a billion enterprise conversations, PolyAI agents are built for complexity, open at every layer, and sovereign by design. PolyAI serves hundreds of enterprises across 75 languages and 25 countries, including Metro Bank, Marriott, PG&E, and UniCredit.

As the leader of PolyAI's revenue enablement function, this role will build and manage a team of enablement professionals while empowering AEs, BDRs, SCs, and AMs to overachieve KPIs. You will own the development and rollout of onboarding and ongoing enablement across the revenue org, and lead the next phase of how PolyAI enables its revenue team: embedding Command of the Message (CoM) and MEDDPPICC as our shared sales language, and scaling AI-powered enablement tools — including our Claude Code-based Deal Advisor skill and the LetterAI revenue enablement hub — into the daily workflow of every seller. You will partner cross-functionally (sales, ops, marketing, product, etc.) to build and deliver ongoing training on PolyAI messaging, sales processes, and best practices to reduce the sales cycle and increase revenue.

What You'll Do:

  • Build, lead, and develop a team of revenue enablement professionals — setting priorities, coaching for growth, and ensuring consistent execution across programs
  • Identify gaps in attainment, knowledge, and adherence to process, and create effective training to upskill the revenue team
  • Own and continuously evolve PolyAI's adoption of Command of the Message (CoM) and MEDDPPICC as our qualification and deal-management framework, in partnership with Force Management, including live training, certification, and reinforcement across AEs, BDRs, SCs, and AMs
  • Drive adoption and ongoing evolution of PolyAI's AI-powered enablement stack, including our Claude Code Deal Advisor skill (which grounds deal guidance in CoM/MEDDPPICC and pulls from Salesforce, Gong, and internal intelligence tools) and other emerging AI tooling for the revenue org — partnering with RevOps, Enablement, and IT on rollout, workshops, and measuring adoption and impact
  • Manage and grow LetterAI as PolyAI's revenue enablement hub and content library — including landing pages, eLearning pathways, certifications, and content used across the sales funnel — as well as any adjacent tools in the enablement stack
  • Work cross-functionally to create and maintain training content, messaging, and onboarding curriculum, including keeping content current as product, pricing, and competitive positioning evolve
  • Support improving ramp time by running onboarding programs for AEs, BDRs, SCs, and AMs
  • Organize training events (e.g., Sales Bi-weekly, RevUp Hour) for new releases of content, customer learnings, product updates, and sales process changes
  • Gather feedback from AE, BDR, SC, and AM teams to support continuous improvement of enablement programs, particularly in tracking various stages of the sales funnel and recognizing what content and training needs to be created in order to improve conversion and close rates

What You'll Need:

  • 5+ years in full sales cycle and/or sales enablement experience at a high growth startup (ideally have a combination of both)
  • Experience building, managing, and developing a team, ideally within sales enablement or a related revenue function
  • Experience building and managing sales onboarding and ongoing enablement (plus if you were the first sales enablement hire and grew a team)
  • Direct experience with Force Management's Command of the Message and/or MEDDPPICC (or a comparable value-based sales methodology), with the ability to train and certify a team on it
  • Comfort driving adoption of AI-enabled sales tools (e.g., Claude/Claude Code, conversation intelligence platforms like Gong, revenue enablement platforms like LetterAI or similar) — you don't need to be technical, but you should be genuinely curious about how AI changes seller workflows and be able to champion that change management
  • Ability to create and train on GTM curriculum using modern enablement/content platforms
  • Excellent presentation skills
  • Strong verbal and written communication skills
  • Experience with contact center solutions is a plus

We offer location-based compensation for this role:

Tier 1 (NYC & San Francisco): Base salary of $190,000 – $230,000

Tier 2 (All other U.S. locations): Base salary of $175,000-$200,000

This role is also eligible for a target annual bonus of 20%, with total on-target earnings (OTE) dependent on performance.

Final compensation will be determined based on experience, qualifications, location, and the scope of the role.

This position also includes equity in the business.

Benefits