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Desktop Support Jobs in Tennessee (NOW HIRING)

Nextech

Technical Support Specialist

Memphis, TN

Technical Support Specialist (Desktop Support) Location: Memphis, TN (Onsite Monday-Friday) Overview We are seeking a Technical Support Specialist to provide Tier 1 and Tier 2 desktop support within ...

New

Service Global, Inc

Desktop Engineer L1

Brentwood, TN · On-site

* As 1st and 2nd level support, first point of contact for user problems with hardware and software ... Troubleshooting hardware and software issue on laptops, desktops, workstations etc. and maintain ...

Pioneer Technology

Be Seen First

Desktop Engineer

Chattanooga, TN · On-site

$48K - $75K/yr

Serve as subject matter resource in the design, deployment, and support of end-user computing ... Work desktop-related tickets, software deployment, installation, and end-user troubleshooting, from ...

WME Group

AV Support Engineer

Nashville, TN

IT/Desktop support experience is also a plus, but not required. The Audiovisual Support Engineer plays a critical role by directly supporting all team members, clients, and client business teams ...

Wmeimg

AV Support Engineer

Nashville, TN

IT/Desktop support experience is also a plus, but not required. The Audiovisual Support Engineer plays a critical role by directly supporting all team members, clients, and client business teams ...

InstantServe LLC

Service Desk Personnel

Nashville, TN · On-site

$19.25 - $26/hr

Job Title: IT Help Desk / Desktop Support Technician Location: Tennessee (Onsite) Duration: Long-Term Contract Employment Type: W2 / Contract Job Summary We are seeking an experienced IT Help Desk ...

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Showing results 21-40

All JobsDesktop Support JobsDesktop Support Jobs in Tennessee

Desktop Support information

See Tennessee salary details

$12

$20

$29

How much do desktop support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for desktop support in Tennessee is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $22.45 per hour, depending on experience, location, and employer.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the career path for desktop support?

A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
More about Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in Tennessee? The most popular types of Desktop Support jobs in Tennessee are:
What are popular job titles related to Desktop Support jobs in Tennessee? For Desktop Support jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Desktop Support jobs in Tennessee look for? The top searched job categories for Desktop Support jobs in Tennessee are:
What cities in Tennessee are hiring for Desktop Support jobs? Cities in Tennessee with the most Desktop Support job openings:
Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Tennessee as of August 2026, with employment types broken down into 100% Full Time. Highlights an 83% In-person, 6% Hybrid, and 11% Remote job distribution, with an average salary of $43,353 per year, or $20.8 per hour.

End User & Desktop Engineer

Meta Force Technology Staffing LLC

Bartlett, TN • On-site

$35 - $40/hr

Contractor

Posted 10 days ago

Job description

End User & Desktop Engineer
Location: Onsite / Hybrid
Bartlett, Tennessee, United States
 
Job Summary:
We are seeking an End User & Desktop Engineer to oversee our desktop support operations, endpoint engineering, and user-facing technology infrastructure. This role requires a blend of team leadership and hands-on technical management across diverse Windows environments—ranging from modern Windows 11 deployments to specialized, legacy Windows XP workstations.
Key Responsibilities
* Lead, mentor, and schedule the daily operations of the desktop support and endpoint engineering teams to ensure high-quality service delivery.
* Manage user access, group policies (GPOs), organizational units, and identity workflows to maintain secure end-user access controls.
* : Oversee the deployment, patching, configuration, and security of all corporate end-user devices, including Windows 11/10 and legacy Windows XP environments.
* Serve as the tier-3 escalation point for complex technical issues, ensuring minimal downtime for employees and business operations.
* Maintain and secure legacy Windows XP endpoints through strict network isolation while mapping out migration strategies to transition users to modern hardware.
Qualifications
* Experience: 5+ years in IT desktop support or endpoint engineering, with at least 2 years in a team lead or managerial role.
Technical Skills:
o Strong administration skills in Active Directory and Identity & Access Management (IAM) frameworks.
o Deep understanding of the Windows ecosystem, with hands-on experience supporting both modern operating systems and legacy Windows XP/7 environments.
o Experience with endpoint management tools (e.g., SCCM/MECM, Intune) for software deployment and patching