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Desktop Manager Jobs in Tennessee (NOW HIRING)

Noblesoft Technologies

Desktop Support

Chattanooga, TN · On-site

$18.50 - $23.50/hr

Desktop Support Chattanooga, TN Onsite Relevant Experience : 3 Years minimum Certification : A ... ServiceNow (IM, SRM, AMDB, CMDB, Knowledge Management) Others : Excellent Communication - soft ...

Noblesoft Technologies

Desktop Technician

Chattanooga, TN · On-site

$18.50 - $23.50/hr

PC (Desktop, Laptop), Tablet (Windows, Apple, Android), Printers (Network, Desk), Smart Phones ... ServiceNow (IM, SRM, AMDB, CMDB, Knowledge Management) Others : Excellent Communication - soft ...

Pioneer Technology

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Desktop Engineer

Chattanooga, TN · On-site

$48K - $75K/yr

Manage Windows update strategy, ring deployment, and patch compliance across the entire customer ... Work desktop-related tickets, software deployment, installation, and end-user troubleshooting, from ...

Revel Staffing

Desktop Support Technician

Franklin, TN · On-site

$78K - $108K/hr

Desktop Support Technician A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment.

Ovation Workplace Services Inc.

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Desktop Support Technician

Murfreesboro, TN · On-site

$35K - $47K/yr

POSITION DESCRIPTION Desktop Support Technician Department: Information Technology | FLSA ... Support mobile device management (MDM) for iOS and Android devices within the enterprise ...

Dealers Auto Auction Group

Desktop Support I

Chattanooga, TN · On-site

$17.25 - $22/hr

The Desktop Support I role is designed to provide first-level technical assistance to end-users ... Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. * Strong ...

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All JobsDesktop JobsDesktop Manager JobsDesktop Manager Jobs in Tennessee

Desktop Manager information

See Tennessee salary details

$19.1K

$75.9K

$114.4K

How much do desktop manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for desktop manager in Tennessee is $75,883.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,100.00 and $86,700.00 per year, depending on experience, location, and employer.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it involves basic troubleshooting, hardware and software maintenance, and customer service skills. It provides foundational IT experience and can lead to more advanced roles in IT or network administration. Certifications like CompTIA A+ can enhance job prospects in this field.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.
What are the most commonly searched types of Desktop jobs in Tennessee? The most popular types of Desktop jobs in Tennessee are:
What are popular job titles related to Desktop Manager jobs in Tennessee? For Desktop Manager jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Desktop Manager jobs in Tennessee look for? The top searched job categories for Desktop Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Desktop Manager jobs? Cities in Tennessee with the most Desktop Manager job openings:
Desktop Manager jobs near you
Infographic showing various Desktop Manager job openings in Tennessee as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $75,883 per year, or $36.5 per hour.

Desktop Support Engineer

Procom Consultants Group

Memphis, TN

$13.44/hr

Full-time

Re-posted 16 days ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Desktop Support Engineer

Pay Rate: $13.44/hour

On behalf of our client, Procom Services is searching for a Desktop Support Engineer for a contract opportunity in Memphis, TN.


Desktop Support Engineer Job Details

Provide professional assistance to internal and external customers having hardware- and software-related problems with their supported desktop, laptop or peripherals. Support is provided in a timely manner in accordance to published SLAs while maintaining a high level of customer satisfactions.


Provide Level-1 technical support for supported desktops, laptops, and peripherals. This includes the following activities:

Provide Level-1 technical support for supported desktops, laptops, and peripherals. This includes the following activities:

Correcting hardware problems with supported desktops, laptops and peripherals by coordinating support with OEM vendors.

Managing returns on warranted parts and systems

Packaging and shipping replacement parts to customers

Maintaining standard software configurations, including troubleshooting, loading and configuring software images, supported applications and drivers

May participate in development of information technology and infrastructure projects

Installing, supporting and troubleshooting approved desktop software

Performing planned maintenance, moves, adds and changes

Provide support services to employees with technical problems and information technology issues involving desktop, laptops, PDA or network services from local personnel or from employees using network remote access (VPN)

Provides timely resolution of problems or escalation on behalf of the customers to appropriate technical personnel

Exercises judgment with defined procedures and practices to determine appropriate action

Ability to work on call after hours as requiredCommunicate effectively with multiple customers and co-workers. This includes the following activities:

  • Consulting with the Service Desk on support calls
  • Able to communicate highly technical information to both technical and non-technical personnel
  • Providing Case status updates to management and end-users
  • Providing phone support and diagnostics to remote customers
  • Participating in training programs designed to educate customers about basic and specialized applications
  • Develops, documents, and implements standard operating procedures and customer service guidelines relating to Desktop Managed Services support

Desktop Support Engineer Mandatory Skills


1-2 years or more of related experience preferred

Associate's Degree or equivalent experience required

Strong customer service skills

Reliability and a strong sense of responsibility

Ability to work independently and take ownership

Solid technical and analytical skills required

Ability to troubleshoot, support, and repair software and hardware for desktop and laptop computers

Knowledge of supported Microsoft Windows operating systems

Experience with Active Directory administration

Knowledge of installation, configuration, use and troubleshooting techniques of supported versions of Microsoft Office

Strong interpersonal skills in dealing with a wide range of customers with varying computer abilities

A+ Certification recommended

MCTS, MCITP, MCPD, MCM preferred

ITIL Certification preferred

Ability to travel as required.

Ability to lift 50lbs (printers, desktop machines, etc.). 

Desktop Support Engineer Start Date

ASAP

Desktop Support Engineer Assignment Length

6+ months

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

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