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Desktop Manager Jobs in Jackson, TN (NOW HIRING)

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

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Desktop Manager information

See Jackson, TN salary details

$19.9K

$79.3K

$119.6K

How much do desktop manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for desktop manager in Jackson, TN is $79,336.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,900.00 and $90,600.00 per year, depending on experience, location, and employer.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it provides foundational IT skills, such as troubleshooting hardware and software issues, and customer service experience. It typically requires basic knowledge of operating systems, networking, and common tools like remote support software, making it accessible for beginners in the IT field.

What are the most commonly searched types of Desktop jobs in Jackson, TN?

The most popular types of Desktop jobs in Jackson, TN are:

What are popular job titles related to Desktop Manager jobs in Jackson, TN?

For Desktop Manager jobs in Jackson, TN, the most frequently searched job titles are:

What job categories do people searching Desktop Manager jobs in Jackson, TN look for?

The top searched job categories for Desktop Manager jobs in Jackson, TN are:

What cities near Jackson, TN are hiring for Desktop Manager jobs?

Cities near Jackson, TN with the most Desktop Manager job openings:

Infographic showing various Desktop Manager job openings in Jackson, TN as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $79,336 per year, or $38.1 per hour.

Looking for Service Desk Personnel - Jackson, TN

Software Technology Inc

Jackson, TN • On-site

Other

Re-posted 13 days ago


Job description

Service Desk Personnel

Location: Jackson, TN

Duration: 12+ Months

Candidate Must Be Local

In Office Position Monday thru Friday

Must be able to lift at least 50 pounds.

Must be able to walk at least 1 Miles daily.

Description of Duties (primary & secondary) - % of Total Work Effort

Desktop Support - 25%

Tier 1-2 Support - 50%

Active Directory Management - 25%

Call Center Support - 100%

Work Location: 505 Deaderick St., Ste. 500 Nashville, TN 37243

IT Call Center Experience preferred- Able to handle call volume of up to 30 calls per day.

People/Customer Service skills required

Printer Administration and Troubleshooting - Server Print Queue, and local Queues

Active Directory Management- Able to navigate Different OUs- Able to look up attributes- Able to reset password and unlock accounts.

iOS Management, Support, and Deployment- Setting up new phones/Ipads- Resetting iTunes accounts- Resetting network settings- Backup/Restore device data

Video Conferencing- Cisco WebEx- MS Teams- Cisco Presence video solutions

Network troubleshooting- Internal vs external- VPN- LTE- Wifi

Application Troubleshooting- Account permission- Compatibility settings- Browser vs installed

Remote support- MSRA- RDP- TEAMs- Webex

Hardware Deployment

ServiceNow- Ticket management