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Desktop Support Jobs in Spring Hill, TN (NOW HIRING)

Revel Staffing

Desktop Support Technician

Franklin, TN · On-site

$78K - $108K/hr

Desktop Support Technician A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment.

Zones LLC.

Desktop Support Technician

Nashville, TN · On-site

$25 - $31.25/wk

Day shift - Mon-Friday 8-5pm What you will do as the Desktop Support Technician : The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations ...

Zones LLC.

Desktop Support Technician

Nashville, TN · On-site

$25 - $31.25/hr

Day shift - Mon-Friday 8-5pm What you will do as the Desktop Support Technician : The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations ...

GTN Technical Staffing

Be Seen First

Desktop Support Associate

Nashville, TN · On-site

$28/hr

Responsibilities: * Provide technical assistance with computer hardware and software. * Resolve issues for clients via phone, electronically, or in person. * Track customer issues and resolutions.

Service Global, Inc

Desktop Engineer L1

Brentwood, TN · On-site

* As 1st and 2nd level support, first point of contact for user problems with hardware and software ... Troubleshooting hardware and software issue on laptops, desktops, workstations etc. and maintain ...

WME Group

AV Support Engineer

Nashville, TN

IT/Desktop support experience is also a plus, but not required. The Audiovisual Support Engineer plays a critical role by directly supporting all team members, clients, and client business teams ...

Wmeimg

AV Support Engineer

Nashville, TN

IT/Desktop support experience is also a plus, but not required. The Audiovisual Support Engineer plays a critical role by directly supporting all team members, clients, and client business teams ...

InstantServe LLC

Service Desk Personnel

Nashville, TN · On-site

$19.25 - $26/hr

Job Title: IT Help Desk / Desktop Support Technician Location: Tennessee (Onsite) Duration: Long-Term Contract Employment Type: W2 / Contract Job Summary We are seeking an experienced IT Help Desk ...

Nextech

IT Support Specialist

Franklin, TN · On-site

Configure, deploy, and support desktops, laptops, mobile devices, and related hardware. * Assist with workstation setup, software installation, and end-user onboarding. * Troubleshoot hardware ...

STI

Application Administrator

Nashville, TN · On-site

In addition, the contractor will coordinate with the Desktop Support team to provide minimal desktop support when additional assistance for that team is needed. The ideal candidate will have strong ...

ConfigUSA

Field Service Engineer

Nashville, TN · On-site

... desktop support including knowledge of current Windows operating systems · Hardware support - Laptops, Printers, Desktop, Telephony equipment break fix · Backup & restore of OS and Data · ...

Cayuse Holdings

Desktop Technician III

Nashville, TN · On-site

$27.88/hr

The Desktop Technician III provides Tier II/ support, ensures compliance with organizational IT standards, and contributes to process improvement initiatives to enhance user satisfaction and ...

WME Group

Senior IT Support Engineer

Nashville, TN · Hybrid

In addition to resolving day-to-day incidents and service requests across desktops, mobile devices ... Support iOS and Android mobile devices, including enrollment, troubleshooting, replacement ...

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Desktop Support information

See Spring Hill, TN salary details

$13

$21

$30

How much do desktop support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for desktop support in Spring Hill, TN is $21.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $23.27 per hour, depending on experience, location, and employer.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the career path for desktop support?

A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
More about Desktop Support jobs
What job categories do people searching Desktop Support jobs in Spring Hill, TN look for? The top searched job categories for Desktop Support jobs in Spring Hill, TN are:
What cities near Spring Hill, TN are hiring for Desktop Support jobs? Cities near Spring Hill, TN with the most Desktop Support job openings:
Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Spring Hill, TN as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,914 per year, or $21.6 per hour.

Desktop Support Technician

Revel Staffing

Franklin, TN • On-site

$78K - $108K/hr

Full-time

Re-posted 10 days ago

Job description

Desktop Support Technician

A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment. This position is responsible for installing, diagnosing, repairing, maintaining, and upgrading organizational technology while ensuring optimal workstation performance.

The Desktop Support Technician will troubleshoot technical issues in person, by phone, email, or work order, and provide timely end-user support across departments. The ideal candidate will have strong customer service skills, attention to detail, and excellent written, verbal, and interpersonal communication skills.

Responsibilities

  • Support and maintain desktop computers, laptops, software, hardware, and peripherals
  • Install, diagnose, repair, maintain, and upgrade computer systems and related equipment
  • Troubleshoot hardware, software, network, and user-access issues
  • Provide end-user assistance in person, by phone, email, or ticketing/work order system
  • Support Microsoft Windows, Office 365, and Electronic Medical Record systems
  • Assist with Cisco VOIP phone system support
  • Work with network cabling, jacks, printers, scanners, and other peripherals
  • Maintain inventory records and documentation for break/fix activity
  • Assist with training materials, user guides, and instructional documentation as needed
  • Collaborate with internal teams to resolve technical issues efficiently
  • Maintain confidentiality and follow healthcare privacy and security standards

Qualifications

  • Strong knowledge of PC and desktop hardware
  • Strong knowledge of Microsoft Windows, Office 365, and desktop software
  • Experience supporting Electronic Medical Record systems preferred
  • Hands-on hardware and software troubleshooting experience
  • Experience supporting computer equipment, peripherals, and network-connected devices
  • Strong analytical, research, and problem-solving skills
  • Excellent customer service and communication skills
  • High attention to detail and ability to document work accurately
  • Team-oriented with the ability to work in a collaborative healthcare environment
  • Some college-level coursework in computer science, information technology, or related field preferred
  • HIPAA training/certification required