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Desktop Support Jobs in Spring Hill, TN (NOW HIRING)

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Media Services Coordinator

Franklin, TN · On-site

$47K - $57K/yr

First level desktop support & diagnostics for audiovisual equipment and system issues. * Repairs and maintains simple to complex electronic equipment. * Collaborates with Information Technology to ...

Arctiq

End User Computing (EUC) Engineer

Nashville, TN · Remote

$60/hr

Experience supporting enterprise Windows desktop environments and modern workplace technologies. * Knowledge of endpoint security best practices, vulnerability management, and system hardening.

nLeague Services Inc

System Administrator

Nashville, TN · On-site

$30 - $32/hr

Provide desktop support or troubleshoot individual workstation issues * Deploy or install hardware or software * Address network connectivity problems or infrastructure-related concerns * Manage ...

Atmosenergy

IT Support Technician

Franklin, TN

$21.25 - $29.25/hr

Works with vendors and supervisors and may order hardware including laptops, desktops, MDTs, VDI ... May support telecom equipment including, phone systems and patch panel facilities in field offices ...

Atmos Energy Corporation

IT Support Technician

Franklin, TN · On-site

$21.25 - $29.25/hr

Works with vendors and supervisors and may order hardware including laptops, desktops, MDTs, VDI ... May support telecom equipment including, phone systems and patch panel facilities in field offices ...

Atmos Energy

IT Support Technician

Franklin, TN · On-site

$21.25 - $29.25/hr

... desktops, MDTs, VDI environments, printers, mobile mounting equipment, modems, antennas, and ... and support enterprise solutions. • Acts as a liaison with end users to keep them advised ...

Worldwide TechServices

Dynamic PC Support

Nashville, TN · On-site

$18/hr

Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical ...

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Desktop Support information

See Spring Hill, TN salary details

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How much do desktop support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for desktop support in Spring Hill, TN is $21.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $23.27 per hour, depending on experience, location, and employer.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the career path for desktop support?

A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
More about Desktop Support jobs
What job categories do people searching Desktop Support jobs in Spring Hill, TN look for? The top searched job categories for Desktop Support jobs in Spring Hill, TN are:
What cities near Spring Hill, TN are hiring for Desktop Support jobs? Cities near Spring Hill, TN with the most Desktop Support job openings:
Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Spring Hill, TN as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,914 per year, or $21.6 per hour.

Media Services Coordinator

The Tennessee Board of Regents

Franklin, TN • On-site

$47K - $57K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

The Media Services Coordinator supports the Office of Media Services by maintaining audiovisual equipment in classrooms and other college locations; providing audiovisual support for events, desktop video conferencing, live streaming, and faculty and student media projects.
This position is located on the Williamson County, TN campus
Essential Functions
  • First level desktop support & diagnostics for audiovisual equipment and system issues.

  • Repairs and maintains simple to complex electronic equipment.

  • Collaborates with Information Technology to resolve computer, software, and network issues.

  • Standardizes classroom equipment by performing modifications to existing systems and new systems across all campuses (primarily Williamson); tests and debugs systems to ensure optimal operation.

  • Diagnostics and troubleshooting of hardware/software.

  • Provides audiovisual support for presentations and productions including delivery, setup, and retrieval for events.

  • Provides lighting, sound, video display/projection, and video recording support for events.

  • Programs audiovisual control systems.

  • Secondary support for Desktop Video Conferencing.

  • Provides "subject matter expert" support for instructional technology.

  • Coordinates support services with Media Services Manager and Theater Coordinator.

  • Operates theatrical lighting equipment including but not limited to lighting control consoles, DMX controlled equipment, etc.

  • Operate professional sound equipment including but not limited to various analog and digital sound consoles, wireless handheld and belt pack microphone equipment, direct sources, various wired microphones, etc.

  • Provides extended services to off-campus sites as needed.

  • Support development, oversight of programs and services that result in enrollment, progression, retention and graduation growth for the service area.

Supplemental Functions
  • Maintain inventory of audiovisual equipment, spare parts, supplies, tools, and diagnostic equipment.

  • Provides video, audio, and lighting support in the Flexible Instructional Space (FIS) and Community room at the Williamson Campus.

  • Supervises the work and duties of student/temporary contract employees.

  • Keeps current on emerging audiovisual technology best practices in education through reading and by attending conferences/workshops/classes.

  • Identifies audiovisual and departmental needs: makes recommendations for improvements.

  • Participates in other college activities, committees, or special assignments.

  • Other duties as assigned.

Education, Training, and Experience
Required:
  • Bachelor's degree in related field.

  • One year experience troubleshooting and maintaining electronic equipment.

  • One year experience operating audio, video, photographic and computer equipment.

Additional Experience Desired:
  • Extron Global Configurator.

  • Familiarity with Extron video conferencing systems.

  • Understanding of internet protocol (IP).

  • Digital Multiplex controlled lighting systems.

Knowledge, Skills, and Abilities
  • Knowledge of tools and equipment used in electronics work.

  • Knowledge of electronic systems and design layout.

  • Must have strong technical skills in the operation of video, sound, and computer devices.

  • Must have excellent communication and organizational skills.

  • Must have skills in the use of Word, Outlook, PowerPoint, and Excel.

  • Ability to instruct and demonstrate to others.

  • Ability to troubleshoot electronic systems.

  • Ability to write processes and procedures.

  • Ability to work independently without supervision.

  • Ability to relate to the faculty, staff, and student population.

  • Must be proactive and continue pursuing certifications and new technology.

  • Maintain and update technical knowledge and be aware of impact of new technology.

Working Conditions
  • Heavy use of personal computers.

  • Normal use of telephone and standard office equipment.

  • Frequent travel to perform essential functions at extended campuses, attend meetings, workshops, professional development or other business-related functions.

  • Work outside of normal business hours as required.

  • Frequent standing, lifting, and climbing within office and campus environment.

  • Frequent lifting of up to 40 pounds.

Titles Supervised
Temporary / Contract / Freelance
Student workers
Hiring Salary Range (Annual): $47,540 - $57,050
This position is based at the Williamson County, TN Campus
Special Note to Applicants:Salary offers are determined based on documented education and relevant full-time experience. Applicants are responsible for ensuring all qualifying credentials and experience are clearly reflected on their resume for consideration.
All applications must be submitted online. Applications submitted by email, mail, or in person will not be accepted. The application will remain open until filled.
About Columbia State Community College:
As Tennessee's first community college (established in 1966), Columbia State is committed to student success both in and out of the classroom, as well as economic and community development in our nine-county service area. Columbia State is a member of the Tennessee Board of Regents.
Columbia State offers a comprehensive benefits package, including but not limited to the following:
  • Vacation and Sick Leave
  • 14 paid holidays
  • Medical, dental, vision and life insurance
  • Retirement plans
  • Optional 401K and 403B Deferred Compensation Plans
  • Educational benefits for the employee and their spouse and dependents

Columbia State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, disability, age, status as a protected veteran, genetic information, or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.
The following person has been designated to handle inquiries regarding nondiscrimination policies:
Executive Director of Human Resources
humanresources@columbiastate.edu
1665 Hampshire Pike, Columbia, TN 38401
931-540-2501

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