Desktop Support Engineer Jobs in Hawaii (NOW HIRING)

Ho'olaulima Government Solutions LLC (HGS) is a Small Business Administration-certified, Native Hawaiian Organization-Owned, 8(a) Small Business that provides services and solutions in the areas of Environmental Services, Information Technology Services, Healthcare Services and Professional and Technical Services to the Department of Defense and other Federal agencies.

HGS is a wholly-owned subsidiary of the Kina'ole Foundation, a 501(c)(3) non-profit established to benefit Native Hawaiian communities.

You will receive a comprehensive benefits package that includes:

• Health insurance
• Dental insurance
• Life insurance
• 401K
• ...and much, much more!

Job Description: PACAF CSS provides procurement/disposition support, configuration control, training, and operational support for Cross
domain access solution, VDI and CSfC connected systems throughout the Pacific AOR as well as to several locations outside
the AOR, including both NIPR and SIPR networks. Contractor shall help perform this mission by assisting with the following:

Duties and Responsibilities:

• Cross domain access solution / CSfC SME (1 person): Administer and maintain a cross-domain access solution such
  as Secure View, an Air Force Research Laboratory (AFRL) initiative, for secure multi-domain cli-ents. Provide SME-level
  support for a hardened, NSA-approved, client-hosted virtualization (CHV) solution, enabling independent, concurrent access
  to multiple domains (i.e. NIPR, SIPR, Coalition) through a single wire to the desktop (wireless in certain embodiments) by way
  of NSA's Commercial Solutions for Classified secure network access program. This engineer will be proficient in and have
  demonstrated experience: 
• Manage and maintain Client Hosted Virtualization (CHV) on a designated cross
  domain access solution client in accordance with established processes and procedures and deploying solutions that are
  used to logically split a physical machine into many independent virtual machines.
• Maintain a solution outlined by a detailed engineering solution that accesses applications and data from multiple
  security domains on a single desktop while reducing the footprint, power, and administrative costs and providing increased
  security. This solution must ensure Type-1 Encryption devices and/or Protective Distribution Systems (PDS) are not required. 
• Manage Outer and Inner VPN Concentrators, workstations which include a SIPR Thin VM, NIPR Thin/Thick
  VM, Inner VPN Appliance, Outer VPN Appliance (e.g.: AnyConnect), and Network Driver Appliance.
• Manage and maintain a solution that provides remote access to classified enclaves through NSA's Mobile Access
  Capability Package (MACP), making possible remote enclave access via tablet or laptop. Provide architectural diagrams for all
  deployed solutions.
• Act as a cross-domain access solution deployment site lead and manage teams via operational checklists, as
  required.
• Manage and maintain a Virtualized Multi-Tenant Data Center and various secure hybrid Cloud Computing
  solutions, virtualized storage, networks, and desktops in the Pacific Theater or other theater-wide DoD deployments to include
  server-accelerating RAM-based VDI data storage, with server RAM as the primary storage tier, virtualized server acceleration and
  a cross-domain access solution.
• Determine technical requirements to support AF/DoD mission-sets, plan and coordinate virtualization
  configurations with enterprise technicians to include storage, memory, compute, and network infra-structure configurations with
  the local base. Plan and coordinate servers chosen for physical to virtual at the base with base enterprise -technicians and primary
  staff personnel.
• Manage virtual capabilities, to include the storage, network, server (applications and databases) aspects and the
  software required to centrally manage this architecture. Software may include VMWare vSphere, Citrix Xen, and Microsoft
  Hyper-V platforms and extends to desktop management and deployment of the VDI otherwise referred to Thin, Zero, Multi-Level,
  or Trusted Thin Clients.
• Provide test and training for Airmen to manage, the complex backend virtual environment to include the cross-domain access solution.
• Manage and configure virtual capabilities where limited bandwidth and access create unique challenges. This
  includes large areas and land masses that are disconnected and separated.
• Provide Customer support and troubleshooting for Virtual Servers and VDI client hardware and software and
  coordinating with Government Network Control Centers and Higher Headquarters
• Plan and coordinate virtualization configurations with enterprise technicians and network infra-structure
  configurations with the local base. Plan and coordinate servers chosen for physical to virtual at the base with base enterprise
  technicians and A3/6 personnel.
• Perform first line trouble-shooting activities (if required) for installed environments in conjunction with remote
  enterprise technicians and local base technicians.

Minimum Requirements and Qualifications:

• Possess formal VMWare View Training and extensive experience. View delivers virtual or hosted desk-tops and applications
  through a single platform.
• Experience configuring and modifying cross domain access solution management servers, CTERA, utilizing RDP, Microsoft
  Terminal Services, Citrix, and VMware Solutions.
• Possess formal knowledge for cross domain access solution Mobile Capabilities Packages
• Required Certifications - Cisco Certified Internetwork Engineer (CCIE) in routing and switching and network virtualization.

HGS is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.