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Desktop Support Engineer Jobs in Hawaii (NOW HIRING)

TEKsystems

KAUAI- Desktop Technician

Honolulu, HI

$20 - $23/hr

Desktop Support Technician 📍 Lihue, HI (Kauai) We're seeking a Desktop Support Technician to support a large-scale PC refresh and lifecycle replacement project in a healthcare environment. This is ...

TEKsystems

KAUAI- Desktop Technician

Honolulu, HI

$20 - $23/hr

Desktop Support Technician Lihue, HI (Kauai) We're seeking a Desktop Support Technician to support a large-scale PC refresh and lifecycle replacement project in a healthcare environment. This is a ...

TEKsystems

KAUAI- Desktop Technician

Honolulu, HI

$20 - $23/hr

Description HPH is seeking a Desktop Support Technician to assist in its PC Lifecycle Replacement project at their Wilcox Medical Center location on Kauai. This position would assist in supporting ...

TEKsystems

KAUAI- Desktop Technician

Honolulu, HI

$20 - $23/hr

Description HPH is seeking a Desktop Support Technician to assist in its PC Lifecycle Replacement project at their Wilcox Medical Center location on Kauai. This position would assist in supporting ...

Oneida Technical Solutions

Desktop Technician

Wahiawa, HI · On-site

$20 - $25.50/hr

Oneida Technical Solutions, LLC (OTS) has a rich history of providing IT support and associated ... Install, configure, and troubleshoot desktop operating systems (Windows, macOS, Linux) and software ...

Hope Bank

IT Desktop Analyst/Asset I

Honolulu, HI

$21.64 - $22.60/hr

Research & update new hardware and/or vendor for IT Desktop * End user support for handheld and peripheral devices. * Create SNOW ticket to update or improve the current or new process with ...

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All JobsDesktop Support Engineer JobsDesktop Support Engineer Jobs in Hawaii

Desktop Support Engineer information

See Hawaii salary details

$10

$28

$47

How much do desktop support engineer jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for desktop support engineer in Hawaii is $28.05, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $31.97 per hour, depending on experience, location, and employer.

What does a desktop support engineer do?

A desktop support engineer provides technical assistance to users by troubleshooting hardware, software, and network issues on desktop computers and related devices. They install, configure, and maintain computer systems, often using remote tools and diagnostic software, and may hold certifications like CompTIA A+ to ensure technical proficiency.

What Does a Desktop Support Engineer Do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What is the highest salary of a desktop support engineer?

The highest salary for a desktop support engineer can exceed $70,000 to $80,000 annually, especially for those with advanced certifications, extensive experience, or working in high-cost-of-living areas. Senior roles or those with specialized skills in networking, security, or enterprise environments may earn higher compensation.

What are some common challenges faced by Desktop Support Engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

Is desktop support a good entry-level job?

Desktop Support Engineer roles are often suitable as entry-level positions because they require basic technical skills, knowledge of operating systems, and troubleshooting abilities. These jobs provide hands-on experience with hardware, software, and customer service, making them a common starting point in IT careers.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

What are Desktop Support Engineers?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What engineer makes $500,000 a year?

While most desktop support engineers earn significantly less, some senior or specialized IT professionals with extensive experience, certifications, and advanced skills in enterprise environments can reach or exceed a $500,000 annual salary, often through bonuses, stock options, or consulting roles. Such high earnings are rare and typically involve leadership positions or highly specialized technical expertise.

What are the key skills and qualifications needed to thrive as a Desktop Support Engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.
More about Desktop Support Engineer jobs
What are popular job titles related to Desktop Support Engineer jobs in Hawaii? For Desktop Support Engineer jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Desktop Support Engineer jobs in Hawaii look for? The top searched job categories for Desktop Support Engineer jobs in Hawaii are:
What are popular job titles related to Desktop Support Engineer jobs in HI? For Desktop Support Engineer jobs in HI, the most frequently searched job titles are:
Desktop Support Engineer jobs near you
Infographic showing various Desktop Support Engineer job openings in Hawaii as of July 2026, with employment types broken down into 2% Locum Tenens, 90% Full Time, 7% Part Time, and 1% Contract. Highlights an 13% Physical, and 87% Remote job distribution, with an average salary of $58,338 per year, or $28 per hour.

Desktop Support Technician

Oneida Technical Solutions

Wahiawa, HI

$20 - $25.50/hr

Contractor

Posted 5 days ago

Job description

Oneida Technical Solutions, LLC (OTS) has a rich history of providing IT support and associated services in highly complex, highly regulated, highly secure environments, including the U.S. Department of Defense (DoD), law enforcement, health care, retail, and the casino gaming industry. OTS is a wholly owned subsidiary of Oneida Innovations Group and is the parent company of Croop-LaFrance (CLF), an experienced federal contracting firm.

We are searching for experienced Field Service Technicians to support 53 SOPS Det 4 .

Individuals selected for this role will support enlisted personnel in providing end-user support and provide technical support for the following:

- Desktop hardware, software, and peripherals. Install, configure, and troubleshoot desktop operating systems (Windows, macOS, Linux) and software applications. - Diagnose and resolve hardware and software issues related to desktops, laptops, printers, and other peripherals. - Set-up and maintain user accounts, permissions, and passwords. - Respond to tickets and requests for technical assistance in a timely manner. - Collaborate with other IT teams to escalate and resolve complex technical issues. - Maintain accurate records of hardware inventory and software licenses. - Perform routine maintenance tasks, such as software updates and system backups. - Educate end-users on basic troubleshooting techniques and best practices for using technology.

This job description can vary depending on the specific requirements of the organization and the level of support needed. This role is also responsible for aiding in asset management of on-site devices.

Requirements:

  1. Current CompTIA Security+ or equivalent DOD baseline certification
  2. Minimum of 6 years of experience supporting Windows desktop/laptop/PCs and other devices
  3. Security Clearance is required; interim level is acceptable.
  4. IT education preferred.
  5. Experience with ServiceNow is a plus.
  6. Must be able lift 50 lbs.

Oneida Technical Solutions, LLC. is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic under applicable law.

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