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Desktop Support Jobs in Hawaii (NOW HIRING)

Judge Group, Inc.

Desktop Support

Schofield Barracks, HI · On-site

$70K - $75K/yr

Individuals selected for this role will support enlisted personnel in providing end-user support and provide technical support for the following: - Desktop hardware, software, and peripherals.

TEKsystems

KAUAI- Desktop Technician

Honolulu, HI

$20 - $23/hr

Desktop Support Technician 📍 Lihue, HI (Kauai) We're seeking a Desktop Support Technician to support a large-scale PC refresh and lifecycle replacement project in a healthcare environment. This is ...

TEKsystems

KAUAI- Desktop Technician

Honolulu, HI

$20 - $23/hr

Desktop Support Technician Lihue, HI (Kauai) We're seeking a Desktop Support Technician to support a large-scale PC refresh and lifecycle replacement project in a healthcare environment. This is a ...

TEKsystems

KAUAI- Desktop Technician

Honolulu, HI

$20 - $23/hr

Description HPH is seeking a Desktop Support Technician to assist in its PC Lifecycle Replacement project at their Wilcox Medical Center location on Kauai. This position would assist in supporting ...

SMX

IT Support Generalist

Aiea, HI · On-site

Provide onsite support for desktops and laptops running Windows 11 and macOS, enrolled in Microsoft Intune and JAMF respectively. * Manage and troubleshoot Microsoft Intune and DRM/DLP policies.

Bank of Hope

IT Desktop Analyst/Asset I

Honolulu, HI · On-site

$21.64 - $22.60/hr

Research & update new hardware and/or vendor for IT Desktop * End user support for handheld and peripheral devices. * Create SNOW ticket to update or improve the current or new process with ...

Hope Bank

IT Desktop Analyst/Asset I

Honolulu, HI

$21.64 - $22.60/hr

Research & update new hardware and/or vendor for IT Desktop * End user support for handheld and peripheral devices. * Create SNOW ticket to update or improve the current or new process with ...

SMX

IT Support Generalist

Aiea, HI · On-site

$90K - $99K/yr

Provide onsite support for desktops and laptops running Windows 11 and macOS, enrolled in Microsoft Intune and JAMF respectively. * Manage and troubleshoot Microsoft Intune and DRM/DLP policies.

Arthur Lawrence

IT Helpdesk Specialist

Mililani, HI · On-site

Must-Have Skills: * 2-3 years of experience supporting Windows desktops, POS systems, and basic LAN/WAN networking environments. * Experience using ticketing systems, meeting SLA requirements, and ...

Desert IT Solutions

Be Seen First

IT Technician

Maui, HI · On-site

$50K - $70K/yr

Ability to provide remote desktop support to customers. * Ability to use remote support tools like VNC, LogMeIn, RDP, etc. * Ability to multi-task and maintain good communication is a must * Solid ...

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Desktop Support information

See Hawaii salary details

$14

$23

$34

How much do desktop support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for desktop support in Hawaii is $23.86, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $25.72 per hour, depending on experience, location, and employer.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the career path for desktop support?

A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
More about Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in Hawaii? The most popular types of Desktop Support jobs in Hawaii are:
What are popular job titles related to Desktop Support jobs in Hawaii? For Desktop Support jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Desktop Support jobs in Hawaii look for? The top searched job categories for Desktop Support jobs in Hawaii are:
What cities in Hawaii are hiring for Desktop Support jobs? Cities in Hawaii with the most Desktop Support job openings:
Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Hawaii as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $49,627 per year, or $23.9 per hour.

Desktop Support

Judge Group, Inc.

Schofield Barracks, HI • On-site

$70K - $75K/yr

Other

Posted 25 days ago

Job description

Location: Schofield Barracks, HI Salary: $70,000.00 USD Annually - $75,000.00 USD Annually Description:
ompany: Prime to the Air Force
Position: Field service technician
Location:r Schofield
Duration: Direct hire/permanent position
Clearance requirement: Secret or higher
Certification requirement: Must have an active Security +
We are searching for experienced Field Service Technicians to support Hickam Air Force Base.
Individuals selected for this role will support enlisted personnel in providing end-user support and provide technical support for the following:
- Desktop hardware, software, and peripherals. Install, configure, and troubleshoot desktop operating systems (Windows, macOS, Linux) and software applications. - Diagnose and resolve hardware and software issues related to desktops, laptops, printers, and other peripherals. - Set-up and maintain user accounts, permissions, and passwords. - Respond to tickets and requests for technical assistance in a timely manner. - Collaborate with other IT teams to escalate and resolve complex technical issues. - Maintain accurate records of hardware inventory and software licenses. - Perform routine maintenance tasks, such as software updates and system backups. - Epending on the specific requirements of the org
Requirements:
  1. Current CompTIA Security+ or equivalent DOD baseline certification
  2. Minimum of 6 years of experience supporting Windows desktop/laptop/PCs and other

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This job and many more are available through The Judge Group. Please apply with us today!

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