1

Desktop Support Jobs in Hawaii (NOW HIRING)

... Desktop Infrastructure (VDI), server virtualization, and potentially other virtualized services as required * Ensure secure, reliable, and optimized virtualized solutions supporting mission-critical ...

Virtual Environment Lead

Honolulu, HI · On-site

$146K - $234K/yr

... Desktop Infrastructure (VDI), server virtualization, and potentially other virtualized services as required * Ensure secure, reliable, and optimized virtualized solutions supporting mission-critical ...

Virtual Environment Lead

Honolulu, HI · On-site +1

$146K - $234K/yr

... Desktop Infrastructure (VDI), server virtualization, and potentially other virtualized services as required * Ensure secure, reliable, and optimized virtualized solutions supporting mission-critical ...

Provide engineering and deployment support aligned with AF Reference Architecture Designs, including network, mobility, and data center architectures with virtualization from data center to desktop ...

Experience should include leading a team in the seamless connection to a Virtual Desktop ... Provision virtual servers to support Unified Computing (i.e. virtual call managers) and Share Point ...

$120K - $150K/yr

Pre-deployment support to units preparing to use the equipment in a tactical scenario. * Manage, Troubleshoot, Repair, Maintain, Train, STIG, and Patch Room and Desktop VTC equipment. * Manage Room ...

Determine technical requirements to support AF/DoD mission-sets, plan and coordinate virtualization ... desktop management and deployment of the VDI otherwise referred to Thin, Zero, Multi-Level, or ...

Showing results 41-60

Desktop Support information

See Hawaii salary details

$14

$23

$34

How much do desktop support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for desktop support in Hawaii is $23.86, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $25.72 per hour, depending on experience, location, and employer.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What is the career path for desktop support?

A career in desktop support typically starts with entry-level roles providing technical assistance and troubleshooting for users. With experience, professionals can advance to positions such as systems administrator, network technician, or IT support manager, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects.

What is the work of desktop support?

Desktop support involves assisting users with hardware and software issues on their computers, including troubleshooting, installing updates, and configuring devices. Support technicians often use remote tools and may need certifications like CompTIA A+ to perform their duties efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.
What are the most commonly searched types of Desktop Support jobs in Hawaii? The most popular types of Desktop Support jobs in Hawaii are:
What are popular job titles related to Desktop Support jobs in Hawaii? For Desktop Support jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Desktop Support jobs in Hawaii look for? The top searched job categories for Desktop Support jobs in Hawaii are:
What cities in Hawaii are hiring for Desktop Support jobs? Cities in Hawaii with the most Desktop Support job openings:
Infographic showing various Desktop Support job openings in Hawaii as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $49,627 per year, or $23.9 per hour.

Virtual Environment Lead with Security Clearance

Peraton

Honolulu, HI • On-site

$146K - $234K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago


Peraton rating

8.3

Company rating: 8.3 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

50th of 223 rated it services


Job description

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees solve the most daunting challenges that our customers face. Visit peraton.com to learn how we're keeping people around the world safe and secure. About The Role Peraton is seeking a highly qualified Virtual Environment Lead to fill a Key Personnel position in support of the Enterprise Pacific IT C5 Solution (EPICS) effort for United States Army Pacific (USARPAC). The United States Army Pacific is the Army Service Component Command for the United States Indo-Pacific Command (USINDOPACOM), responsible for Army forces the Indo-Pacific area of responsibility (AOR). The AOR covers 9,000 miles, form the west coast of the continental United States to India. UASRPAC applies campaign-quality land power with more than 107,000 soldiers and civilians and represents the nation's larges theater army. This task order (TO) directly supports the efforts of USARPAC, its subordinate commands, and its strategic and operational partners (e.g. Pacific Air Forces (PACAF), USINDOPACOM, United States Forces Japan (USFJ), United States Forces Korea (USFK), Marine Forces Pacific (MARFORPAC), Defense Logistics Agency (DLA) United States Paces Force (USSF), Federal Emergency Management Agency (FEMA), National Guard Agencies (State Department) to contribute to USINDOPACOM's operationalization of the National Defense Strategy through providing comprehensive IT enterprise services (e.g. complete infrastructure life cycle for all hardware, software, and services including planning, analysis, engineering, design, development, installation, interoperability mitigation, integrations, testing, operations and maintenance (O&M), and training of all C5 and IT systems supported) that enable multi-domain C5ISR (Command, control, communications, computers, cyber, intelligence, surveillance, and reconnaissance) capabilities across the Indo-Pacific AOR. The purpose of the EPICs task order is to provide critical C4 and IT system support to Enterprise Services Integration and Modernization (ESIM) for USARPAC G6, its subordinate units, and its strategic and operational partners. C4 capabilities are distinct and each fulfills a different purpose. Duties and responsibilities of the Virtual Environment Lead include but are not limited to:
* Provide technical leadership and management for all virtualized environments, encompassing Virtual Desktop Infrastructure (VDI), server virtualization, and potentially other virtualized services as required * Ensure secure, reliable, and optimized virtualized solutions supporting mission-critical operations * Focus on the detailed management of VDI systems Qualifications Required Qualifications
* A DoD Secret clearance with US citizenship * Demonstrated "Advanced Technical Expertise" or certifications in accordance with DoD 8140.03 * Relevant certifications in VDI and virtualization platforms (e.g., VMware Certified Professional - Desktop and Mobility, Citrix Certified Professional - Virtualization, Nutanix Certified Professional, Microsoft Certified: Windows Server Hybrid Administrator, or equivalent) * A minimum of 12 years applicable experience
* A minimum of 4-6 years of experience in VDI administration and management, with specific expertise in virtual systems (e.g. Citrix Virtual Apps, virtual desktops, cross domain solutions/access solutions, VDI) * Expertise in at least on major VDI platform (e.g. VMware Horizon, Citrix Virtual Apps and Desktops, or Azure Virtual Desktop) * Strong understanding of virtualization technologies (e.g. hypervisions like VMware ESXi or Hyper-V) * Proficiency in networking concepts (TCP/IP, DNS, DHCP, SSL/TLS), storage solutions (SANS, NAS) and security policies relevant to VDI environments * Experience with scripting and automation tools (e.g. PowerShell, Python, or Bash) for VDI management * Demonstrated ability to monitor VDI performance, identify bottlenecks, and optimize the environment for a smooth user experience. Location
* USARPAC HQ, Fort Shafter, Honolulu (Oahu), HI Details Target Salary Range: $146,000 - $234,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Benefits Statement: Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at https://www.careers.peraton.com/benefits. Application Statements: The application period for the job is estimated to be 30 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. By applying to this job, you are expressing interest in the role and the Company. During the review of your application, you may be required to participate in an on-camera interview, as well as participate in a process to verify your identity. EEO:Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

What Peraton employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Peraton logo

About Peraton

Sourced by ZipRecruiter

At Peraton, we re at the forefront of delivering the next big thing every day. We re the partner of choice to help solve some of the world s most daunting challenges, delivering bold, new solutions to keep people around the world safer and more secure.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Herndon, VA, US

Year founded

2017