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Desktop Support Engineer Jobs in Alberta (NOW HIRING)

Support Woods staff with LRM data management, mapping and analysis * Generate and distribute LRM ... Programming skills, in Python, SQL or other language * Strong analytic and data management skills ...

The Territory Manager supports the commercialization of EnviroMix mixing and biological process ... Coordinate sales-related deliverables amongst engineering and costing teams. Review and deliver ...

GIS Analyst

Calgary, AB

CA$31 - CA$45/hr

Our scientists, engineers, field teams,consultantsand professionals collaborate across disciplines ... At times, supporting field activities as a field second (workload dependent) YourExpertise ...

Collaborate closely with engineering, purchasing, and production departments to optimize material ... Utilize advanced MRP/ERP systems to generate reports, analyze data, and provide insights to support ...

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Desktop Support Engineer information

See Alberta salary details

$15

$28

$44

How much do desktop support engineer jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for desktop support engineer in Alberta is $28.92, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $32.93 per hour, depending on experience, location, and employer.

What does a desktop support engineer do?

A desktop support engineer provides technical assistance to users by troubleshooting hardware, software, and network issues on desktop computers and related devices. They install, configure, and maintain computer systems, often using remote tools and diagnostic software, and may hold certifications like CompTIA A+ to ensure technical proficiency.

What Does a Desktop Support Engineer Do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What is the highest salary of a desktop support engineer?

The highest salary for a desktop support engineer can exceed $70,000 to $80,000 annually, especially for those with advanced certifications, extensive experience, or working in high-cost-of-living areas. Senior roles or those with specialized skills in networking, security, or enterprise environments may earn higher compensation.

What does a desktop support engineer make?

A desktop support engineer's salary varies based on experience, location, and certifications, but typically ranges from $40,000 to $70,000 annually. Entry-level positions may start lower, while experienced professionals with certifications like CompTIA A+ or Microsoft Certified can earn higher wages. They provide technical support for computer hardware, software, and network issues in organizations.

What are some common challenges faced by Desktop Support Engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

What are Desktop Support Engineers?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What are the key skills and qualifications needed to thrive as a Desktop Support Engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.

Is a desktop support engineer entry level?

A desktop support engineer position can be entry-level or require some experience, depending on the employer. Entry-level roles typically require basic knowledge of operating systems, hardware troubleshooting, and customer service skills, often with certifications like CompTIA A+ preferred. More advanced roles may demand additional experience or specialized certifications.
What job categories do people searching Desktop Support Engineer jobs in Alberta look for? The top searched job categories for Desktop Support Engineer jobs in Alberta are:
What are popular job titles related to Desktop Support Engineer jobs in AB? For Desktop Support Engineer jobs in AB, the most frequently searched job titles are:
Infographic showing various Desktop Support Engineer job openings in Alberta as of June 2026, with employment types broken down into 25% Full Time, and 75% Part Time. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $60,145 per year, or $28.9 per hour.
Woodlands GIS Technician

Woodlands GIS Technician

West Fraser

Sundre, AB • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


West Fraser rating

6.7

Company rating: 6.7 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

13th of 18 rated forestry and logging companies


Job description

West Fraser offers a range of exciting career opportunities for individuals seeking challenging and rewarding careers. Sundre Woodlands is currently recruiting for a Woodlands GIS Technician.

Reporting to the Planning Superintendent, the Woodlands GIS Technician will work individually and with a team of professionals responsible for the maintenance and development of an integrated information system using ArcGIS (Desktop and Web GIS), ArcSDE, and an Oracle database. The position will include analysis for strategic and operational planning projects. This position will also work closely with our corporate technology and GIS group. The successful candidate will be required to work on location at the Sundre Woodlands office.

You'll do:

  • Maintenance & quality control of spatial data in The Land Resource Manager (LRM) for the Woods Department
  • Prepare & submit digital datasets to government agencies in accordance with required standards
  • Development and maintenance of map templates
  • Support Woods staff with LRM data management, mapping and analysis
  • Generate and distribute LRM reports for all forestry applications
  • Collaborate with other licensees and consultants to maintain consistent data exchange standards
  • Identify and implement workflow improvements
  • Provide support to other Alberta Woods teams, remotely

You have:

  • Bachelor’s degree in Geographic Information Systems
  • Forestry education or forest industry experience
  • Self-motivated and team oriented, with excellent interpersonal skills
  • Commitment to staying current with emerging GIS technologies and continuously expanding technical expertise
  • Positive, solutionsfocused approach with a drive for high-quality results
  • Strong communication and organizational skills
  • Remote sensing data processing abilities
  • Competency using ESRI tools including ArcGIS, Field Maps, Geodatabases, ArcSDE, Web GIS, and FME
  • Familiarity with data management systems such as the Land Resource Manager (LRM) would be an asset
  • Programming skills, in Python, SQL or other language
  • Strong analytic and data management skills

What We Offer:

  • Competitive base salary with an annual bonus opportunity. The typical salary range for this positionmay vary depending on location, education, and relevant experience.
  • Comprehensive benefits: including medical, dental, and vision coverage, pension and saving plans, life, disability, and accident insurance, vacation time, paid holidays and additional benefits to support your well-being.

Your Workplace Location:

Sundre is located approximately one-hour northwest of Calgary, two hours from Banff, Offering unlimited outdoor recreational opportunities in the foothills of the Rockies, a good hospital and schools along with an affordable lifestyle. To learn more, visit the Town of Sundre website at: www.sundre.com

About Us:

West Fraser offers exciting career paths in trades, operations, professional services, engineering and forestry across more than 50 locations in Canada, the U.S., the U.K. and Europe. 

From lumber to engineered wood products, West Fraser delivers high-quality, naturally renewable building materials to the world. In all aspects of our business, we’re committed to responsible product sourcing and harvesting practices, backed by globally-recognized forest certifications. 

Diversity:  

At West Fraser, we strongly believe promoting diversity and inclusion is essential to our success. Our commitment to creating inclusive workplaces is reflected in our core values, and we constantly strive to foster a culture that values and respects every individual’s unique background and perspective. By joining us, you will have the opportunity to be a part of a team dedicated to shaping a brighter future by embracing diversity and promoting inclusivity. Join our team at West Fraser and help us build a more diverse and inclusive community.

Sustainability:

West Fraser is fully committed to sustainable forest management as defined in our environmental policy, which is reflected in every aspect of our work. We adopt new technologies and innovations to create exceptional building materials. Wood products are a natural, renewable, recyclable, and environmentally sustainable choice for consumers who prioritize sustainability.

Sustainability Report | West Fraser

Learn more about us!

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About West Fraser

Sourced by ZipRecruiter

West Fraser is a well-established wood products company with a diverse portfolio of more than 60 facilities across Canada, the United States, the United Kingdom, and Europe. As a leader in sustainable forestry practices and high-efficiency wood product manufacturing, we have gained recognition for our commitment to excellence. Our core business involves producing lumber, engineered wood, and various other products, including pulp, newsprint, and renewable energy. With a focus on modern manufacturing facilities and product innovation, we are shaping a promising future.

Industry

Forestry

Company size

5,001 - 10,000 Employees

Headquarters location

Vancouver, BC, CA

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