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Desktop Support Engineer Jobs in Alberta (NOW HIRING)

The Systems Engineering team at Clio builds and operates the systems that power all of our cloud ... Design, build, and maintain the AWS infrastructure supporting Clio's production environments.

Provide hands-on support during testing, including monitoring equipment, collecting data ... Diploma in Engineering Technology, Electronics, Mechanical Engineering, Quality Management ...

New

... and desktop computers. We design and manufacture solutions used by the largest tech companies ... Support ongoing supplier relationship and performance management, ensuring suppliers meet ...

... risks across engineering, manufacturing, test, andsupply chain functions. * Mentor and support ... and desktop computers. We design and manufacture solutions used by the largest tech companies ...

New

Overview Hexagon's Autonomous Solutions business area is looking for an Intermediate Systems Engineer to join our high-tech engineering and manufacturing company that is committed to customer service ...

Hexagon's Autonomous Solutions business area is looking for an Intermediate Systems Engineer to join our high-tech engineering and manufacturing company that is committed to customer service ...

... engineering, manufacturing, test, and supply chain functions. * Mentor and support Project Managers ... and desktop computers. We design and manufacture solutions used by the largest tech companies ...

New

Our structure ensures that every business function supports a field-focused mentality, allowing you ... Company vehicle, laptop and/or desktop, cell phone (or allowance), and modern Trimble Technology.

Support revenue generation through high-volume, fast-cycle sellingor supportingKey Account Managers ... Bachelor's degree in business administration, Engineering, Computer Science, or related field.

Support company continuous improvement projectsas needed * Measure and report project status ... and desktop computers. We design and manufacture solutions used by the largest tech companies ...

Install, commission, and support automated manufacturing and test equipment. * Assistin the ... and desktop computers. We design and manufacture solutions used by the largest tech companies ...

New

Work with Manufacturing Engineering to develop visual work instructions and custom assembly ... Participate in regular Kaizen activities for "continuous improvement" and support 5S+ initiatives.

Our innovative products support some of the world's largest and most critical data centers. As our ... Silent-Aire is a technology driven company that designs, engineers and manufactures hyperscale ...

They will provide client on-boarding, technical expertise, and support to projects across a wide ... This position will allow you to work alongside some of the most talented engineers in the country ...

Document and report any deviations from initial designs to ensure engineering alignment. * Follow ... Provide cross-departmental support as needed between main facilities and the Calgary Innovation Lab.

Showing results 41-60

Desktop Support Engineer information

See Alberta salary details

$15

$28

$44

How much do desktop support engineer jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for desktop support engineer in Alberta is $28.92, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $32.93 per hour, depending on experience, location, and employer.

What does a desktop support engineer do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What are some common challenges faced by desktop support engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

How much does a desktop support engineer make in the US?

A desktop support engineer in the US typically earns between $45,000 and $70,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced professionals with certifications like CompTIA A+ or Microsoft Certified can earn higher salaries. The role often involves troubleshooting hardware and software issues, supporting end-users, and maintaining IT systems.

What is a desktop support engineer?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What are the key skills and qualifications needed to thrive as a desktop support engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.
What are popular job titles related to Desktop Support Engineer jobs in Alberta? For Desktop Support Engineer jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Desktop Support Engineer jobs in Alberta look for? The top searched job categories for Desktop Support Engineer jobs in Alberta are:
What are popular job titles related to Desktop Support Engineer jobs in AB? For Desktop Support Engineer jobs in AB, the most frequently searched job titles are:
Infographic showing various Desktop Support Engineer job openings in Alberta as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% In-person job distribution, with an average salary of $60,145 per year, or $28.9 per hour.

Systems Engineer, Production

Clio

Calgary, AB • Remote

Full-time

Medical, Dental, Vision

Re-posted 10 days ago


Job description

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

*Please note that if this job is still posted up, we are still hiring! We are looking to fill multiple roles so even if this job seems to be up for a while, it's because we're continuously hiring for brand new teams. We understand that in this job market, it feels like if you don't submit an application right away, then you won't be considered, but that's not the case here. We truly welcome you to apply anyways, and we commit to a human reviewing and processing your application as soon as we can.

We are currently seeking a Systems Engineer, Production to join our Platform Team. This role is available to candidates across Canada. If you are local to one of our hubs (Burnaby, Calgary, or Toronto) you will be expected to be in office minimum twice per week on one of our Anchor Days.

What your team does:

The Systems Engineering team at Clio builds and operates the systems that power all of our cloud-based products and services. We design, automate, and maintain the infrastructure that enables our global teams to deliver reliable, secure, and scalable solutions to thousands of customers every day. Our mission is to make deploying and operating software effortless and safe. We focus on automation, observability, and reliability, ensuring every engineering team at Clio can move faster and with confidence. You'll be part of a globally distributed team, collaborating closely with engineers in North America and Europe, driving technical excellence across Clio's production environments.

Who you are:

You're an experienced platform engineer who thrives on building infrastructure that just works - scalable, secure, and self-healing. When you're solving problems, you're just as comfortable writing code as you are digging into cloud architecture. You communicate clearly, enjoy mentoring others, and bring both curiosity and calm to complex challenges.

What you'll work on:
  • Design, build, and maintain the AWS infrastructure supporting Clio's production environments.

  • Implement and evolve Infrastructure-as-Code using Terraform, ensuring reproducibility and compliance.

  • Collaborate with developers to improve CI/CD pipelines, deployment strategies, and overall developer experience.

  • Enhance observability and reliability, refining alerting, monitoring, and incident response.

  • Collaborate on cloud optimization projects, improving performance, cost efficiency, and security posture.

  • Mentor and guide team members, fostering a culture of technical excellence and continuous learning.

  • Partner with Security, MLOps, and Product Engineering teams to deliver scalable, resilient, and compliant systems.

  • Define agentic patterns to inflect the way we build, deploy, and observe cloud infrastructure.

What you may have:
  • Experience designing, deploying, and operating AWS infrastructure and managed services (like RDS, EKS, Lambda) at scale.

  • Expertise with Terraform and infrastructure automation.

  • Strong coding foundation, beyond scripting, with experience in application development or designing and building robust automation frameworks and tooling

  • Experience in container orchestration and cluster management.

  • Experience with CI/CD systems such as Buildkite, GitHub Actions, etc.

  • Experience with relational or non-relational datastores in a production environment.

  • Familiarity with observability platforms (Datadog, Prometheus, Grafana, etc.).

  • Familiarity with Linux systems administration, networking, and troubleshooting.

  • Excellent communication and documentation abilities, with a focus on knowledge sharing and team collaboration.

  • Growth mindset when it comes to process improvement and new technologies, especially AI.

Serious bonus points if you have:
  • Experience with Kubernetes (EKS) on AWS in production environments.

  • Expertise with best practices for managing and securing cloud environments at scale.

  • Prior experience leveraging AI to accelerate yourself and your team through generating code and debugging infrastructure issues.

  • Prior experience in platform engineering or developer productivity teams.

  • Prior experience working with software teams building and shipping applications to the cloud.

  • Hands-on experience managing and scaling distributed data stores (e.g., MySQL/Aurora) at scale, including troubleshooting database bottlenecks and implementing robust backup and disaster recovery strategies.

This is for a net new role.

#LI-Remote

What you will find here:

Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

  • Competitive, equitable salary with top-tier health benefits, dental, and vision insurance

  • Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.

  • Flexible time off policy, with an encouraged 20 days off per year.

  • $2000 annual counseling benefit

  • RRSP matching and RESP contribution

  • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The expected salary range for this role is $119,000 to $161,000 CAD. Initial placement within the range is informed by geographic region, experience, and skillset, with room to progress as impact and tenure grow. Final offer amounts will vary based on candidate profile.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated todiversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture atclio.com/careers

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.