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Desktop Support Engineer Jobs in Alberta (NOW HIRING)

Work with Citrix, Virtual Desktop, thin clients and provide advanced troubleshooting on Windows ... Support || None || CA - Calgary, AB

The technical team supports the Kearl mine site which has been in operation since 2012, and is ... Completing water‑related desktop studies and technical assessments * Maintaining and updating the ...

The Systems Engineering team at Clio builds and operates the systems that power all of our cloud ... Design, build, and maintain the AWS infrastructure supporting Clio's production environments.

The Territory Manager supports the commercialization of EnviroMix mixing and biological process ... Coordinate sales-related deliverables amongst engineering and costing teams. Review and deliver ...

Overview Hexagon's Autonomous Solutions business area is looking for an Intermediate Systems Engineer to join our high-tech engineering and manufacturing company that is committed to customer service ...

Showing results 21-40

Desktop Support Engineer information

See Alberta salary details

$15

$28

$44

How much do desktop support engineer jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for desktop support engineer in Alberta is $28.92, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $32.93 per hour, depending on experience, location, and employer.

What does a desktop support engineer do?

A desktop support engineer provides technical assistance to users by troubleshooting hardware, software, and network issues on desktop computers and related devices. They install, configure, and maintain computer systems, often using remote tools and diagnostic software, and may hold certifications like CompTIA A+ to ensure technical proficiency.

What Does a Desktop Support Engineer Do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What is the highest salary of a desktop support engineer?

The highest salary for a desktop support engineer can exceed $70,000 to $80,000 annually, especially for those with advanced certifications, extensive experience, or working in high-cost-of-living areas. Senior roles or those with specialized skills in networking, security, or enterprise environments may earn higher compensation.

What are some common challenges faced by Desktop Support Engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

Is desktop support a good entry-level job?

Desktop Support Engineer roles are often suitable as entry-level positions because they require basic technical skills, knowledge of operating systems, and troubleshooting abilities. These jobs provide hands-on experience with hardware, software, and customer service, making them a common starting point in IT careers.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

What are Desktop Support Engineers?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What engineer makes $500,000 a year?

While most desktop support engineers earn significantly less, some senior or specialized IT professionals with extensive experience, certifications, and advanced skills in enterprise environments can reach or exceed a $500,000 annual salary, often through bonuses, stock options, or consulting roles. Such high earnings are rare and typically involve leadership positions or highly specialized technical expertise.

What are the key skills and qualifications needed to thrive as a Desktop Support Engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.
What are popular job titles related to Desktop Support Engineer jobs in Alberta? For Desktop Support Engineer jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Desktop Support Engineer jobs in Alberta look for? The top searched job categories for Desktop Support Engineer jobs in Alberta are:
What are popular job titles related to Desktop Support Engineer jobs in AB? For Desktop Support Engineer jobs in AB, the most frequently searched job titles are:
Infographic showing various Desktop Support Engineer job openings in Alberta as of July 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% In-person job distribution, with an average salary of $60,145 per year, or $28.9 per hour.
Enterprise Services Technician

Enterprise Services Technician

Insight Enterprises

Calgary, AB

Other

Medical, Retirement

Posted 6 days ago


Insight Enterprises rating

8.2

Company rating: 8.2 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

54th of 230 rated it services


Job description

Requisition Number: 105473 Deskside Services Technician Must haves: A+ certification or equivalent, and a full class 5 drivers license (no GDL) Location: This role is fully onsite in our Calgary, Alberta office. Now is the time to bring your expertise to a W2 role for a Fortune 500 Solutions Integrator where success and fulfillment go hand in hand. You will be at the forefront of helping businesses transform their cloud, data, AI, cybersecurity, and analytics to ensure they are future-ready.

As a Deskside Services Technician - with Insight, you will be responsible for the troubleshooting, repair, installing of peripherals, and instrumentation devices or hardware, as well as providing technical assistance and training to system users. What to Expect We are legendary for taking care of our teammates. We want our teammates to enjoy a diverse and meaningful experience in the workplace, knowing that what you do makes a difference.

Insight provides access to an engaging selection of 11 Teammate Resource Groups (TRGs) available to all teammates, further enhancing our commitment to fostering a sense of belonging. Temporary teammates can also expect medical benefits, which includes sick time after 90 days and access to our retirement plans. As a Deskside Services Technician - you will get to: Troubleshoot and triage the Enterprise or Desktop Systems in conjunction with Operations.

Work with Citrix, Virtual Desktop, thin clients and provide advanced troubleshooting on Windows operating systems. Assemble, configure, and troubleshoot computers and peripherals at an advanced level Install operating systems and properly approved and licensed software Be AmbITious: In this opportunity, it's not just about what you do today but also about where you can go tomorrow. As a Deskside Services Technician - W2 at Insight, you have the potential for advancement within our organization; not just vertically but horizontally as well.

Bringing your passion, dedication, and collaborative spirit to Insight will not only allow you to elevate your existing skills but also acquire new ones through enriching experiences and opportunities. We are looking for a Deskside Services Technician - with: IT related Certificate or Diploma from a recognized post-secondary institution 2-5 years troubleshooting related experience and/or IT customer service experience in an enterprise environment Strong communication, organizational, customer service and problem-solving skills Must possess A+ certification Insight at a Glance Received 35+ industry and partner awards in the past year $9.2 billion in revenue #20on Fortune's World'sBest Workplaces list 14,000+ engaged teammates $1.4M+ total charitable contributions in 2023 by Insight globally We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results

As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions. But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities. Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. Posting Notes: Calgary || Alberta (CA-AB) || Canada (CA) || IT Infrastructure & Support || None || CA - Calgary, AB ||


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