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Desktop Support Associate Jobs (NOW HIRING)

Bravera

Desktop Support

Fargo, ND · On-site

Associates Degree or higher highly preferred * Experience: up to 2 years' experience supporting Windows desktop/laptop PC's, experience troubleshooting hardware issues and replacing hardware on both ...

Integrated Resources INC

DESKTOP SUPPORT

Rockville, MD · On-site

$20.75 - $26.25/hr

DESKTOP SUPPORT FULLTIME ROCKVILLE,MD Qualifications Interested ! Please call me at 732 549 2660 to ... Associates Degree or equivalent experience. At least one (1) year of relevant IT experience.

Infojini Inc

desktop support

Rock Hill, SC

$16.75 - $21.50/hr

Desktop support Location:ROCK HILL SC 29730 Duration:06 months Contract SCOPE OF THE PROJECT: This ... CERTIFICATIONS: - Associate degree in Computer Science or Electronics Technology PREFERRED ...

Langley

Desktop Support Manager

Newport News, VA · On-site

Oversees the organization's Desktop Support, Hardware Asset Management and Service Desk Operations ... for associates, members, and communities. * Langley Ambassadors - Demonstrates a passion for ...

Ustechsolutions

Desktop Support

Harrodsburg, KY · On-site

$16 - $20.50/hr

Company Description A ver reputed Company is looking for Candidates for Desktop Support Candidates ... Associates degree required, Bachelor's degree preferred. No preference for field. Required Years ...

Futran Tech Solutions Pvt. Ltd.

Desktop Support

KY · On-site

$19.75 - $25.25/hr

Desktop L2 Bowling Green, Kentucky, USA - 42101 • Five to six (5-6) years' of strong experience ... Takes proactive ownership and works with sense of urgency • Preferably with an Associate's Degree ...

USM

Desktop Support

Washington, DC

Desktop Support Location: Washington DC Duration: 6 +months Phone & In-person Interview Required ... With oversight by more senior associates, ability to self-direct, work independently and ...

Volto USA

Desktop Support

Pensacola, FL · On-site

Education & Experience • Associate degree in Information Technology, Computer Science, or related field; or equivalent work experience • 2+ years of experience in desktop support, field services ...

ASCENDING

Sr. Desktop Support

New York, NY · On-site

Provide Tier 2/3 support for desktop hardware/software issues, escalating as needed * Collaborate ... Modern Desktop Administrator Associate (MD-100, MD-101) Powered by JazzHR txcQ03tcMh

Raymondjames

Desktop Support Manager

Memphis, TN · Hybrid

Leads a team of desktop support specialists delivering second-level technical assistance in a ... We expect our associates at all levels to: Grow professionally and inspire others to do the same ...

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Desktop Support Associate information

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How much do desktop support associate jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for desktop support associate in the United States is $23.51, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $24.76 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Associate vs Help Desk Technician?

AspectDesktop Support AssociateHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, in-office support for end-usersHelp desk, remote or on-site support for users
Employer & Industry UsageIT departments in various industries, corporate settingsIT support centers, corporate, and government agencies
Common Search & ComparisonYesYes

Both roles involve supporting end-users with hardware and software issues, often requiring similar certifications like CompTIA A+. The main difference lies in the work environment: Desktop Support Associates typically work on-site assisting users directly, while Help Desk Technicians may handle remote support or work in a help desk setting. Understanding these distinctions can help job seekers find the right role based on their skills and preferences.

What are the key skills and qualifications needed to thrive as a Desktop Support Associate, and why are they important?

To thrive as a Desktop Support Associate, you need strong troubleshooting skills, a solid understanding of computer hardware and software, and typically a degree or certification in information technology or a related field. Familiarity with operating systems (like Windows and macOS), ticketing systems, remote desktop tools, and basic networking is essential. Excellent communication, patience, and customer service skills help you resolve user issues efficiently and foster positive interactions. These abilities are crucial for minimizing downtime, ensuring user productivity, and maintaining smooth IT operations.

What are some common challenges faced by Desktop Support Associates, and how can they effectively address them?

Desktop Support Associates often encounter challenges such as managing multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and balancing remote and in-person support. To address these, it's important to prioritize tasks based on urgency, utilize organizational knowledge bases, and develop strong communication skills to clearly explain solutions to non-technical users. Additionally, staying updated on the latest hardware and software trends helps associates resolve issues more efficiently and provide proactive support.

What does a Desktop Support Associate do?

A Desktop Support Associate is responsible for providing technical assistance and support related to computer systems, hardware, and software. They respond to user queries, troubleshoot issues, and help resolve problems with desktops, laptops, and peripherals. Their duties often include installing updates, configuring new devices, and maintaining IT documentation. They play a key role in ensuring that employees have reliable access to the technology they need to do their jobs efficiently.
What cities are hiring for Desktop Support Associate jobs? Cities with the most Desktop Support Associate job openings:
What are the most commonly searched types of Desktop Support jobs? The most popular types of Desktop Support jobs are:
What states have the most Desktop Support Associate jobs? States with the most job openings for Desktop Support Associate jobs include:
Desktop Support

Desktop Support

Bravera

Fargo, ND • On-site

Full-time

Medical, Retirement, PTO

Posted 12 days ago

Job description

Bravera Holdings Corp. is hiring for a Desktop Support position in Fargo, ND. Bravera is an employee- and director-owned company that is committed to helping our employees forge a new path in their career. We work together to drive continuous improvement which enhances the customers experience and keeps our organization moving forward.
The Desktop Support position is responsible for providing technical support of desktop computers, thin clients, laptops, applications and related technology to employees of Bravera Holdings Corp. and subsidiaries. Support includes specifications, installation and testing of computer systems and peripherals within established guidelines. Will also assist in the maintenance and testing of network servers and associated equipment.
Measures of Success:
  1. Capable of supporting and troubleshooting computer related software and hardware issues. Successful execution of Bravera's Help Desk function including working within call center and help desk tickets.
  2. Providing prompt, efficient, and courteous service to all internal customers of Bravera via Help Desk calls and Help Desk tickets.
  3. Is a strong self-starter, promotes teamwork and open communication within the department and with all subsidiaries of Bravera.

Duties and Responsibilities:
  1. Assist with the installation, configuration, ongoing usability, and upgrade of desktop computers, laptops, tablets, thin clients, cell phones, printers, peripheral equipment, and software.
  2. Will assist in developing procedures and programs to assure the integrity, security, reliability, and risk assessment of all communication systems including computer hardware, software, telecommunications, anti-virus programs, backup procedures, and other communication systems maintained for Bravera Holdings Corp. and its Subsidiaries; will assist with connectivity relating to these systems.
  3. Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.
  4. Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers and administrative systems.
  5. Works with staff to purchase hardware and software.
  6. Assess functional needs to determine specifications for purchases.
  7. Order computer and printer supplies as directed.
  8. Maintain documentation on equipment and software.
  9. Must maintain a high level of confidentiality and professionalism regarding all employee and customer issues and information.
  10. Responsible for providing prompt, efficient, and courteous service to all internal customers of Bravera Holdings Corp. and Subsidiaries.
  11. The employee will adhere to all rules and regulations, including but not limited to the requirements of the Bank Secrecy Act. In addition, the employee will be proactive in the prevention of illegal activities, will vigilantly look for activities that may constitute any type of fraud including money laundering, and will report any suspicious activity to the BSA Officer.
  12. Contribute to the overall success of the organization.

Qualifications:
  1. Education: Associates Degree or higher highly preferred
  2. Experience: up to 2 years' experience supporting Windows desktop/laptop PC's, experience troubleshooting hardware issues and replacing hardware on both desktop and laptop PC's, experience installing software, patches, updates, on desktops, laptops, servers, experience troubleshooting basic network, software, printing problems, customer service experience.

Location:
Fargo, ND
Benefits
To support this, we provide a competitive and rewarding compensation package which includes a competitive salary, incentive compensation opportunities, retirement plan with company match, health insurance, paid holidays, paid time off (PTO), paid community volunteer time and stock opportunities. As a learning organization, we are committed to investing in the growth and development of our team members, offering training opportunities and tuition reimbursement.
Our Values
  • Give and earn trust. We support and empower one another to earn trust through accountable performance.
  • Learn, teach and mentor. We are a learning organization that invests in growth and development.
  • Collaborate and innovate. We work together to drive continuous improvement to enhance your experience.

Want to learn more about careers with Bravera? Go to bravera.bank/careers.
#ForgeYourPath with us! Find us on Facebook, Instagram, Twitter, LinkedIn and Youtube.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing or action, including an investigation conducted by the employer or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c).
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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