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Desktop Support Associate Jobs in Texas (NOW HIRING)

Babich & Assoc.

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Desktop Support Technician

Fort Worth, TX · On-site

$22 - $26/hr

Our Fort Worth client company is seeking a Desktop Support Technician with 1-3+ years of hands-on experience in a desktop support, IT help desk, or similar technical support role. The ideal candidate ...

Modigent

Desktop Support Engineer

Waco, TX · On-site

$65K - $70K/yr

Desktop Support Engineer Position Overview As a Desktop Support Engineer, you will play a key role ... Associate or Bachelor's degree in Information Technology, Computer Science, or a related field ...

Modigent

Desktop Support Engineer

Waco, TX · On-site

$65K - $70K/yr

Desktop Support Engineer Position Overview As a Desktop Support Engineer, you will play a key role ... Associate or Bachelor's degree in Information Technology, Computer Science, or a related field ...

AmTrust Financial Services Inc.

$52 - $72/hr

Associates degree: proven industry experience will be acceptable in lieu of degree * 2-3 years of experience in IT Desktop Support with a focus on end user facing services * A+ Certification highly ...

New

Modigent

Desktop Support Engineer

Waco, TX · On-site

$52 - $70/hr

As a Desktop Support Engineer, you will play a key role in managing the lifecycle of Modigent's IS ... Associate or Bachelor's degree in Information Technology, Computer Science, or a related field ...

ProPetro Services, Inc.

Desktop Support Technician

Houston, TX · On-site

$19.25 - $24.50/hr

Job Summary The Desktop Support Technician provides basic desktop support to all organizational ... Bachelor's Degree or Associates degree, preferred * Proficient knowledge of Microsoft Office 365 ...

ProPetro Services, Inc.

Desktop Support Technician

Houston, TX · On-site

$19.25 - $24.50/hr

Job Summary The Desktop Support Technician provides basic desktop support to all organizational ... Bachelor's Degree or Associates degree, preferred * Proficient knowledge of Microsoft Office 365 ...

Propetroservices

Desktop Support Technician

Houston, TX

$19.25 - $24.50/hr

Job Summary The Desktop Support Technician provides basic desktop support to all organizational ... Bachelor's Degree or Associates degree, preferred * Proficient knowledge of Microsoft Office 365 ...

Pyramid Consulting, Inc

Desktop Support Analyst

Irving, TX · On-site

$21.50 - $29/hr

Job Summary : Pyramid Consulting, Inc. is seeking a talented Desktop Support Analyst for a ... • Associates degree in the IT field or equivalent work experience required Preferred : • ...

CareOne

Desktop Support Analyst - CS

Houston, TX · On-site

$21 - $28/hr

Now Hiring - Desktop Support Analyst - The Desktop Support Analyst will be responsible for, but not ... Associate's Degree or Bachelor's Degree in Computer Science, Information Systems or other related ...

CareOne

Desktop Support Analyst - CS

Houston, TX

$21 - $28/hr

Now Hiring - Desktop Support Analyst - The Desktop Support Analyst will be responsible for, but not ... Associate's Degree or Bachelor's Degree in Computer Science, Information Systems or other related ...

CareOne

Desktop Support Analyst - CS

Houston, TX

$22.25 - $29.75/hr

Now Hiring - Desktop Support Analyst - The Desktop Support Analyst will be responsible for, but not ... Associate's Degree or Bachelor's Degree in Computer Science, Information Systems or other related ...

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All JobsDesktop Support Associate JobsDesktop Support Associate Jobs in Texas

Desktop Support Associate information

See Texas salary details

$14

$21

$29

How much do desktop support associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for desktop support associate in Texas is $21.90, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $23.08 per hour, depending on experience, location, and employer.

What does a desktop support associate do?

A Desktop Support Associate is responsible for providing technical assistance and support related to computer systems, hardware, and software. They respond to user queries, troubleshoot issues, and help resolve problems with desktops, laptops, and peripherals. Their duties often include installing updates, configuring new devices, and maintaining IT documentation. They play a key role in ensuring that employees have reliable access to the technology they need to do their jobs efficiently.

What are the key skills and qualifications needed to thrive as a desktop support associate, and why are they important?

To thrive as a Desktop Support Associate, you need strong troubleshooting skills, a solid understanding of computer hardware and software, and typically a degree or certification in information technology or a related field. Familiarity with operating systems (like Windows and macOS), ticketing systems, remote desktop tools, and basic networking is essential. Excellent communication, patience, and customer service skills help you resolve user issues efficiently and foster positive interactions. These abilities are crucial for minimizing downtime, ensuring user productivity, and maintaining smooth IT operations.

What are some common challenges faced by desktop support associates, and how can they effectively address them?

Desktop Support Associates often encounter challenges such as managing multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and balancing remote and in-person support. To address these, it's important to prioritize tasks based on urgency, utilize organizational knowledge bases, and develop strong communication skills to clearly explain solutions to non-technical users. Additionally, staying updated on the latest hardware and software trends helps associates resolve issues more efficiently and provide proactive support.

What is the difference between Desktop Support Associate vs Help Desk Technician?

AspectDesktop Support AssociateHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, in-office support for end-usersHelp desk, remote or on-site support for users
Employer & Industry UsageIT departments in various industries, corporate settingsIT support centers, corporate, and government agencies
Common Search & ComparisonYesYes

Both roles involve supporting end-users with hardware and software issues, often requiring similar certifications like CompTIA A+. The main difference lies in the work environment: Desktop Support Associates typically work on-site assisting users directly, while Help Desk Technicians may handle remote support or work in a help desk setting. Understanding these distinctions can help job seekers find the right role based on their skills and preferences.

How do I get into a desktop support associate role?

To become a desktop support associate, candidates typically need a high school diploma or equivalent, along with basic knowledge of computer hardware, operating systems, and troubleshooting skills. Relevant certifications such as CompTIA A+ can improve job prospects, and experience with common tools like Windows, macOS, or Linux is often required. Entry-level positions may also require good communication skills and the ability to work in a team environment.

Is desktop support a good entry level job?

Desktop Support Associate roles are typically considered good entry-level jobs because they require basic technical skills, such as troubleshooting hardware and software issues, and often provide opportunities to learn about IT systems. These positions can serve as a stepping stone to more advanced IT roles and usually do not require extensive prior experience or certifications, making them accessible for beginners.

What are the most commonly searched types of Desktop Support jobs in Texas?

The most popular types of Desktop Support jobs in Texas are:

What cities in Texas are hiring for Desktop Support Associate jobs?

Cities in Texas with the most Desktop Support Associate job openings:

Infographic showing various Desktop Support Associate job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $45,555 per year, or $21.9 per hour.

Desktop Support Technician

Babich & Assoc.

Fort Worth, TX • On-site

$22 - $26/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Our Fort Worth client company is seeking a Desktop Support Technician with 1-3+ years of hands-on experience in a desktop support, IT help desk, or similar technical support role. The ideal candidate will have strong technical skills in MS Office, MS 365 Administration, and MS Active Directory and be able to:

  • Provide support for desktops, laptops, printers, and related peripherals, including installation, configuration, and troubleshooting.
  • Deploy, relocate, upgrade, and replace desktop and laptop systems.
  • Assist with network connectivity, data cabling, phone deployments, workstation moves, and related infrastructure support.
  • Assist with employee onboarding and offboarding, including workstation and email setup and asset recovery.
  • Maintain desktop systems by applying patches, updates, and repairs.
  • Support manufacturing, engineering, testing, and quality-related computer systems.
  • Manage internal tickets and calls.
  • Participate in hardware and software rollouts and technology upgrades.
  • Monitor IT infrastructure and applications for service interruptions and security incidents, escalating issues as needed to senior IT staff.
  • Use various resources including Copilot AI-assisted troubleshooting tools to diagnose and resolve technical issues.
  • Support end users while communicating technical issues and resolutions effectively.
  • Support company cybersecurity, compliance, and audit requirements, as well as endpoint management and security tools.
  • Maintain IT asset inventory records and assist with equipment lifecycle management.

Candidates must be able to work for any U.S. employer without sponsorship or visa transfer.

This is a 100% on-site 90-day contract-to-hire opportunity with a rate from $22-$26 per hour. If interested, apply for immediate consideration.

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About Babich & Associates

Sourced by ZipRecruiter

Babich & Associates is Texas’ Most Experienced Employment Placement and Recruitment Firm. It is consistently recognized by the Dallas/Ft.Worth Business Journal as one of the top contingency placement firms in the area. Started in 1952 as one of the first women-owned businesses in the Dallas/Fort Worth Metroplex by Mildred Babich, the employment agency is led today by Tony Beshara, recognized as one of the country's top placement and recruitment specialists. Tony is a recognized authority in the job search profession with four best selling books, a radio show, and numerous magazine articles to his credit. He has become a frequent authority on the Dr. Phil Show, offering his experience and advice to Dr. Phil’s guests as well as making numerous appearances on Fox Business News.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Dallas, TX, US

Year founded

1952

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