ZipRecruiter

Log In

1

Desktop Support Associate Jobs in Porter, TX (NOW HIRING)

Crescent Energy

IT Support Associate

Houston, TX · On-site

$21 - $24.50/hr

The IT Support Associate is responsible for delivering high-quality onsite and remote technical ... Respond to and resolve incidents and service requests involving laptops, desktops, monitors ...

Crescent Energy

IT Support Associate

Houston, TX · On-site

$21 - $24.50/hr

The IT Support Associate is responsible for delivering high-quality onsite and remote technical ... Respond to and resolve incidents and service requests involving laptops, desktops, monitors ...

CareOne

Desktop Support Analyst - CS

Houston, TX

$22.25 - $29.75/hr

  • Medical

  • Retirement

  • PTO

Now Hiring - Desktop Support Analyst - The Desktop Support Analyst will be responsible for, but not ... Associate's Degree or Bachelor's Degree in Computer Science, Information Systems or other related ...

PrideStaff

IT Desktop Support Technician

Houston, TX · On-site

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

Desktop Support Technician Location: Houston, TX 77090 (On-site) Position Type: Full-Time Schedule ... Modern Desktop Administrator Associate certifications. * Experience with automated deployment tools ...

Montgomery ISD

Desktop Support Technician

Montgomery, TX

$16.50 - $21/hr

Education High school diploma or GED Associates Degree in Computer Science Preferred or 60 hours of college coursework CompTIA A+ or HDI Certification Highly Preferred Experience One year work ...

MSCCN

Level 2 Desktop Support - Tomball, TX

Tomball, TX · On-site

$45K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are currently seeking a qualified Level 2 Desktop Support to join our client's team for an ... Associate's degree, technical certifications in computer science, electrical engineering or ...

ORS Nasco

IT Support Technician

Houston, TX · On-site

$20.50 - $28.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... associates * Provision, configure, and maintain desktop computers, laptops, mobile devices ... Support voice-picking devices and warehouse management system (WMS) client software as needed

Addison Group

Desktop Engineer

Houston, TX · Remote

$120K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Associate's degree in Computer Science, Information Technology, or a related field preferred * 10+ years of experience supporting enterprise desktop environments with increasing technical ...

Addison Group

Desktop Engineer

Houston, TX · On-site

$120K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Associate's degree in Computer Science, Information Technology, or a related field preferred * 10+ years of experience supporting enterprise desktop environments with increasing technical ...

Foxconn Assembly LLC

IT Support Technician

Houston, TX · On-site

$20.50 - $28.25/hr

Diagnose and resolve common ITproblems, including desktop/laptop issues, printer malfunctions ... Associate's degree in information technology, Computer Science, or a related field, or equivalent ...

Centre Technologies

Azure Virtual Desktop SME

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Conduct post-sales technical follow-ups and provide remote customer support. * Track work orders ... Associate's Degree required (Bachelor's Degree preferred) * 10+ years hands-on IT experience * 5+ ...

Centre Technologies

Azure Virtual Desktop SME

Houston, TX · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Conduct post-sales technical follow-ups and provide remote customer support. * Track work orders ... Associate's Degree required (Bachelor's Degree preferred) * 10+ years hands-on IT experience * 5+ ...

Ferrovial

FCW-SH99 JV - IT Manager

The Woodlands, TX · On-site

$84K - $104K/yr

Desktop Support * Supervise and coordinate the provision of technical resources in onboarding ... Associate degree or higher in IT (BS is preferred). * CompTIA A+, Network+, Security+ and Microsoft ...

Ferrovial

FCW-SH99 JV - IT Manager

The Woodlands, TX · On-site

$84K - $104K/yr

Desktop Support * Supervise and coordinate the provision of technical resources in onboarding ... Associate degree or higher in IT (BS is preferred). * CompTIA A+, Network+, Security+ and Microsoft ...

next page

Showing results 1-20

All JobsDesktop Support Associate JobsDesktop Support Associate Jobs in Porter, TX

Desktop Support Associate information

See Porter, TX salary details

$14

$21

$28

How much do desktop support associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for desktop support associate in Porter, TX is $21.34, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $22.50 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Associate vs Help Desk Technician?

AspectDesktop Support AssociateHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, in-office support for end-usersHelp desk, remote or on-site support for users
Employer & Industry UsageIT departments in various industries, corporate settingsIT support centers, corporate, and government agencies
Common Search & ComparisonYesYes

Both roles involve supporting end-users with hardware and software issues, often requiring similar certifications like CompTIA A+. The main difference lies in the work environment: Desktop Support Associates typically work on-site assisting users directly, while Help Desk Technicians may handle remote support or work in a help desk setting. Understanding these distinctions can help job seekers find the right role based on their skills and preferences.

What are the key skills and qualifications needed to thrive as a desktop support associate, and why are they important?

To thrive as a Desktop Support Associate, you need strong troubleshooting skills, a solid understanding of computer hardware and software, and typically a degree or certification in information technology or a related field. Familiarity with operating systems (like Windows and macOS), ticketing systems, remote desktop tools, and basic networking is essential. Excellent communication, patience, and customer service skills help you resolve user issues efficiently and foster positive interactions. These abilities are crucial for minimizing downtime, ensuring user productivity, and maintaining smooth IT operations.

How do I get into a desktop support associate?

To become a desktop support associate, candidates typically need a high school diploma or equivalent, along with technical skills in operating systems, hardware, and software troubleshooting. Relevant certifications such as CompTIA A+ can improve job prospects, and experience with tools like remote support software is often preferred. Entry-level roles may require basic customer service skills and the ability to work in a fast-paced environment.

What are some common challenges faced by desktop support associates, and how can they effectively address them?

Desktop Support Associates often encounter challenges such as managing multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and balancing remote and in-person support. To address these, it's important to prioritize tasks based on urgency, utilize organizational knowledge bases, and develop strong communication skills to clearly explain solutions to non-technical users. Additionally, staying updated on the latest hardware and software trends helps associates resolve issues more efficiently and provide proactive support.

Is desktop support a good entry level job?

Desktop Support Associate is often considered a good entry-level role in IT, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical problem-solving. It typically requires basic knowledge of operating systems, networking, and common tools like remote support software, making it accessible for those starting their IT careers.

What does a desktop support associate do?

A Desktop Support Associate is responsible for providing technical assistance and support related to computer systems, hardware, and software. They respond to user queries, troubleshoot issues, and help resolve problems with desktops, laptops, and peripherals. Their duties often include installing updates, configuring new devices, and maintaining IT documentation. They play a key role in ensuring that employees have reliable access to the technology they need to do their jobs efficiently.

What are the most commonly searched types of Desktop Support jobs in Porter, TX?

The most popular types of Desktop Support jobs in Porter, TX are:

What cities near Porter, TX are hiring for Desktop Support Associate jobs?

Cities near Porter, TX with the most Desktop Support Associate job openings:

Infographic showing various Desktop Support Associate job openings in Porter, TX as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $44,389 per year, or $21.3 per hour.

IT Support Associate

Crescent Energy

Houston, TX • On-site

$21 - $24.50/hr

Full-time

Posted 27 days ago

Job description

Crescent is a differentiated U.S. energy company committed to delivering value through a disciplined, returns-driven growth through acquisition strategy and consistent return of capital. Our long-life, balanced portfolio combines stable cash flows from low-decline production with a deep, high-quality development inventory.
Crescent is a top three producer (by gross operated production) in the Eagle Ford basin. Crescent's leadership is an experienced team of investment, financial and industry professionals that combines proven investment and operating expertise. For more than a decade, Crescent and our predecessors have executed on a consistent strategy focused on cash flow, risk management and returns. Through disciplined and accretive investments, we have successfully tripled the size of our company since going public in December 2021 while maintaining a strong balance sheet.
The IT Support Associate is responsible for delivering high-quality onsite and remote technical support to employees across Crescent Energy's corporate and field locations. This role provides front-line and intermediate end user support for devices, productivity tools, business applications, and workplace technology, helping ensure employees can work effectively and securely in office and field environments.
The IT Support Associate is expected to resolve a broad range of technical issues spanning traditional Level 1 and Level 2 support responsibilities. This individual must combine strong customer service skills with sound technical troubleshooting ability and a solid understanding of Microsoft desktop and cloud technologies. Experience supporting users in oil and gas environments is preferred, but not required.
This position requires onsite presence five days per week within the assigned support area and participation in an on-call rotation for after-hours support.
KEY RESPONSIBILITIES
End User Support & Service Delivery
  • Provide onsite and remote technical support for employees across corporate offices and field locations.
  • Respond to and resolve incidents and service requests involving laptops, desktops, monitors, docking stations, printers, mobile devices, peripherals, and other workplace technology.
  • Support end users with Microsoft technologies, including Windows, Microsoft 365, Outlook, Teams, OneDrive, and Office applications.
  • Troubleshoot and resolve common software, hardware, connectivity, and access-related issues in accordance with established support procedures.
  • Provide support for business applications, including oil and gas-specific software, escalating issues appropriately when additional expertise or vendor engagement is required.
  • Deliver professional, responsive, and customer-focused support through in-person, phone, and remote channels.

Device Deployment & Lifecycle Support
  • Prepare, configure, deploy, replace, and recover end user devices and related hardware in accordance with IT standards.
  • Perform workstation setups, monitor installations, office moves, peripheral replacements, and related support tasks for assigned locations.
  • Assist with basic asset inventory activities, equipment handling, and device lifecycle processes.
  • Accurately document incidents, service requests, resolutions, and device assignments in approved ticketing and asset management systems.

Operational Support & Team Collaboration
  • Follow established support processes, knowledge documentation, and security standards to ensure consistent service delivery.
  • Escalate unresolved or higher-complexity issues in a timely manner while maintaining ownership through resolution.
  • Partner with Desktop Engineering and other IT teams to support issue resolution and improve the overall end user experience.
  • Identify recurring issues and contribute to process improvements, support documentation, and service consistency across locations.
  • Participate in the after-hours on-call rotation to support urgent business needs outside normal working hours.
  • Create and maintain knowledge articles, support documentation, and standard operating procedures to improve team effectiveness and user experience.

Education
  • Bachelor's degree in Information Technology, Computer Science, or a related field required.

Experience
  • 3-5 years of experience in IT end user support, desktop support, service desk, or a similar technical support role.
  • Experience supporting Windows-based environments and enterprise productivity tools required.
  • Experience supporting users in a multi-site environment preferred.
  • Oil and gas industry experience preferred, but not required.

Skills & Competencies
  • Solid understanding of Microsoft desktop and cloud technologies, including Windows and Microsoft 365.
  • Working knowledge of endpoint troubleshooting, software installation, hardware support, user account support, and standard device provisioning activities.
  • Strong customer service orientation and ability to communicate effectively with technical and non-technical users.
  • Ability to manage multiple priorities, follow through on open issues, and deliver timely resolution.
  • Demonstrated professionalism, reliability, and a team-oriented approach to support delivery.

WORK ENVIRONMENT & PHYSICAL REQUIREMENTS
  • Onsite presence five days per week in the assigned support area, which may include corporate offices and field office locations.
  • Work performed in both office and operational environments, with support provided in person and remotely.
  • May require local travel between supported sites based on business needs.
  • Must be able to move boxes and equipment, transport and install monitors and peripherals, set up workstations, and perform other hands-on support activities.
  • May require bending, lifting, reaching, crawling under desks, and handling IT equipment during installations, moves, and support tasks.
  • Potential exposure to field environments and varying weather conditions when supporting remote or operational locations, requiring adherence to safety protocols.
  • Must be available for participation in an after-hours on-call rotation and emergency support situations as needed.

Crescent Energy is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, gender/pregnancy, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other legally protected status. Crescent Energy is also committed to compliance with all fair employment practices regarding citizenship and immigration status. If you require accommodation to complete the application process, please let us know by contacting recruitment@crescentenergyco.com.

Apply