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Desktop Support Associate Jobs in Houston, TX (NOW HIRING)

ProPetro Services, Inc.

Desktop Support Technician

Houston, TX · On-site

$19.25 - $24.50/hr

Job Summary The Desktop Support Technician provides basic desktop support to all organizational ... Bachelor's Degree or Associates degree, preferred * Proficient knowledge of Microsoft Office 365 ...

ProPetro Services, Inc.

Desktop Support Technician

Houston, TX · On-site

$19.25 - $24.50/hr

Job Summary The Desktop Support Technician provides basic desktop support to all organizational ... Bachelor's Degree or Associates degree, preferred * Proficient knowledge of Microsoft Office 365 ...

Propetroservices

Desktop Support Technician

Houston, TX

$19.25 - $24.50/hr

Job Summary The Desktop Support Technician provides basic desktop support to all organizational ... Bachelor's Degree or Associates degree, preferred * Proficient knowledge of Microsoft Office 365 ...

CareOne

Desktop Support Analyst - CS

Houston, TX · On-site

$21 - $28/hr

Now Hiring - Desktop Support Analyst - The Desktop Support Analyst will be responsible for, but not ... Associate's Degree or Bachelor's Degree in Computer Science, Information Systems or other related ...

CareOne

Desktop Support Analyst - CS

Houston, TX

$21 - $28/hr

Now Hiring - Desktop Support Analyst - The Desktop Support Analyst will be responsible for, but not ... Associate's Degree or Bachelor's Degree in Computer Science, Information Systems or other related ...

CareOne

Desktop Support Analyst - CS

Houston, TX · On-site

$22.25 - $29.75/hr

Now Hiring - Desktop Support Analyst - The Desktop Support Analyst will be responsible for, but not ... Associate's Degree or Bachelor's Degree in Computer Science, Information Systems or other related ...

AA2IT

Desktop Support Technician - Houston, TX

Houston, TX · On-site

$19.25 - $24.50/hr

AA2IT is a company seeking a Desktop Support Technician to provide technical support and ... with customers and associates. • Interacts with customers, responding to routine technical ...

ORS Nasco

IT Support Technician

Houston, TX · On-site

$20.50 - $28.25/hr

... associates * Provision, configure, and maintain desktop computers, laptops, mobile devices ... Support voice-picking devices and warehouse management system (WMS) client software as needed

Addison Group

Desktop Engineer

Houston, TX · Remote

$120K - $130K/yr

Associate's degree in Computer Science, Information Technology, or a related field preferred * 10+ years of experience supporting enterprise desktop environments with increasing technical ...

Foxconn Assembly LLC

IT Support Technician (IB3)

Houston, TX · On-site

$20.50 - $28.25/hr

Diagnose and resolve common ITproblems, including desktop/laptop issues, printer malfunctions ... Associate's degree in information technology, Computer Science, or a related field, or equivalent ...

Ferrovial

FCW-SH99 JV - IT Manager

The Woodlands, TX

$84K - $104K/yr

Desktop Support * Supervise and coordinate the provision of technical resources in onboarding ... Associate degree or higher in IT (BS is preferred). * CompTIA A+, Network+, Security+ and Microsoft ...

Ferrovial

FCW-SH99 JV - IT Manager

The Woodlands, TX · On-site

$84K - $104K/yr

Desktop Support * Supervise and coordinate the provision of technical resources in onboarding ... Associate degree or higher in IT (BS is preferred). * CompTIA A+, Network+, Security+ and Microsoft ...

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Desktop Support Associate information

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$15

$22

$30

How much do desktop support associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for desktop support associate in Houston, TX is $22.45, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $23.65 per hour, depending on experience, location, and employer.

What does a desktop support associate do?

A Desktop Support Associate is responsible for providing technical assistance and support related to computer systems, hardware, and software. They respond to user queries, troubleshoot issues, and help resolve problems with desktops, laptops, and peripherals. Their duties often include installing updates, configuring new devices, and maintaining IT documentation. They play a key role in ensuring that employees have reliable access to the technology they need to do their jobs efficiently.

What are the key skills and qualifications needed to thrive as a desktop support associate, and why are they important?

To thrive as a Desktop Support Associate, you need strong troubleshooting skills, a solid understanding of computer hardware and software, and typically a degree or certification in information technology or a related field. Familiarity with operating systems (like Windows and macOS), ticketing systems, remote desktop tools, and basic networking is essential. Excellent communication, patience, and customer service skills help you resolve user issues efficiently and foster positive interactions. These abilities are crucial for minimizing downtime, ensuring user productivity, and maintaining smooth IT operations.

What are some common challenges faced by desktop support associates, and how can they effectively address them?

Desktop Support Associates often encounter challenges such as managing multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and balancing remote and in-person support. To address these, it's important to prioritize tasks based on urgency, utilize organizational knowledge bases, and develop strong communication skills to clearly explain solutions to non-technical users. Additionally, staying updated on the latest hardware and software trends helps associates resolve issues more efficiently and provide proactive support.

What is the difference between Desktop Support Associate vs Help Desk Technician?

AspectDesktop Support AssociateHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, in-office support for end-usersHelp desk, remote or on-site support for users
Employer & Industry UsageIT departments in various industries, corporate settingsIT support centers, corporate, and government agencies
Common Search & ComparisonYesYes

Both roles involve supporting end-users with hardware and software issues, often requiring similar certifications like CompTIA A+. The main difference lies in the work environment: Desktop Support Associates typically work on-site assisting users directly, while Help Desk Technicians may handle remote support or work in a help desk setting. Understanding these distinctions can help job seekers find the right role based on their skills and preferences.

How do I get into a desktop support associate role?

To become a desktop support associate, candidates typically need a high school diploma or equivalent, along with basic knowledge of computer hardware, operating systems, and troubleshooting skills. Relevant certifications such as CompTIA A+ can improve job prospects, and experience with common tools like Windows, macOS, or Linux is often required. Entry-level positions may also require good communication skills and the ability to work in a team environment.

Is desktop support a good entry level job?

Desktop Support Associate roles are typically considered good entry-level jobs because they require basic technical skills, such as troubleshooting hardware and software issues, and often provide opportunities to learn about IT systems. These positions can serve as a stepping stone to more advanced IT roles and usually do not require extensive prior experience or certifications, making them accessible for beginners.

What are the most commonly searched types of Desktop Support jobs in Houston, TX?

The most popular types of Desktop Support jobs in Houston, TX are:

What cities near Houston, TX are hiring for Desktop Support Associate jobs?

Cities near Houston, TX with the most Desktop Support Associate job openings:

Infographic showing various Desktop Support Associate job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $46,695 per year, or $22.4 per hour.

Desktop Support Technician

ProPetro Services, Inc.

Houston, TX • On-site

$19.25 - $24.50/hr

Full-time

Posted 7 days ago

Job description

CURRENT EMPLOYEES - Please apply using "Jobs Hub" in Workday. This career site is for external applicants only.

Job Description:

Job Summary

The Desktop Support Technician provides basic desktop support to all organizational personnel; troubleshoots basic software, hardware, and other Information Technology (IT) related issues; tracks the Help Desk e-ticketing system and responds to requests in a timely manner; and performs general IT device repair.


Responsibilities

  • Provide basic desktop support to all organizational personnel

  • Troubleshoot basic software, hardware, and other IT related issues

  • Track the Help Desk e-ticketing system and respond to requests in a timely manner

  • Set up Virtual Conferencing (VC) systems in conference and meeting rooms

  • Answer any calls that may come to the help desk phone and give on-site support as needed

  • Perform IT device repair (i.e., laptops, cell phones, tablets, etc.)

  • Assist with maintaining IT Department inventory

  • Assist with IT projects as requested

  • Maintain compliance with Health, Safety, and Environmental (HSE) policies by attending all required HSE training sessions, safety meetings, and always utilize proper Personal Protective Equipment (PPE)

  • Other duties as assigned

Job Qualifications

  • Minimum 6 months experience in an IT desktop support role, preferred

  • Bachelor's Degree or Associates degree, preferred

  • Proficient knowledge of Microsoft Office 365 applications, required

  • Strong verbal and written communication skills, can effectively interact with personnel at all levels of the organization

  • Strong analytical and critical thinking skills, able to solve problems independently and collectively

  • Must be personable with a positive attitude and a strong sense of customer services

  • Must be physically able to bend, stoop, kneel, twist, crawl, and may occasionally need to climb a ladder


Physical Demands

The physical demands described here represent those required for an employee to successfully perform the role's essential functions. Reasonable accommodation may be made for individuals with disabilities to perform their major responsibilities.
While performing the duties of this job, the employee is regularly required to sit, stand, or walk; use hands to manipulate, handle, or feel; reach with hands and arms; stoop or bend; and talk or hear. The employee must occasionally lift and/or move up to 50 lbs.

Work Environment

The work environment characteristics described here represent environmental conditions an employee will encounter while performing the role's essential functions. The noise level in some work environments can be moderate and an employee may encounter extreme weather conditions while performing major duties. Reasonable accommodation may be provided for individuals with disabilities to perform their major responsibilities.

Disclaimer

The information provided in this job description indicates the general nature and level of work performed by employees within the role's classification. This job description is not to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications required of employees assigned to this role.

ProPetro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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