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Desktop Support Associate Jobs in Houston, TX (NOW HIRING)

Xammax

IT Support Engineer 2

Houston, TX

$55K - $105K/yr

You will utilize your core skills in desktop and network support, along with premium expertise in ... associates. * Assist other departments includes IT Help Desk and auditing ICS IT software. ...

TAS Energy

IT Support Specialist

Houston, TX · On-site

Associates degree in a computer related field preferred or experience in an IT support position. MINIMUM REQUIREMENTS: * Strong experience supporting desktop, laptop, and tablet hardware, including ...

Comfortsystemsusa

IT Support Specialist

Houston, TX

Associates degree in a computer related field preferred or experience in an IT support position. MINIMUM REQUIREMENTS: * Strong experience supporting desktop, laptop, and tablet hardware, including ...

TEKsystems

IT Support Analyst

Houston, TX

$28 - $31/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... to desktop and laptops, various operating systems, applications, peripherals and handheld devices ... EDUCATION REQUIRED • Associate's degree or 2 years of college courses PREFERRED • CompTIA A ...

PTC

IT Support Representative

Houston, TX · On-site

$19.75 - $27.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Set up and configure desktops, laptops, printers, and mobile devices. * Manage user accounts ... Associate's or Bachelor's degree in Information Technology or related field (or equivalent ...

Patten Title Company

IT Support Representative

Houston, TX · On-site

$20.50 - $28.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

System Maintenance & Administration Set up and configure desktops, laptops, printers, and mobile ... Associate's or Bachelor's degree in Information Technology or related field (or equivalent ...

STAR PIPE PRODUCTS, LTD

Help Desk Support Tier 1

Houston, TX · On-site

$20.50 - $27.50/hr

Associate's degree in a technical field * Familiarity with Microsoft Windows and Office * Excellent ... Experience managing/maintaining desktops, servers, storage systems, server software, and network ...

CareOne

Customer Support Representative - CS

Houston, TX · On-site

$15.25 - $19.50/hr

  • Medical

  • Retirement

  • PTO

Utilize remote desktop software along with end user to resolve issues using documented solutions ... associates. We work to maintain the highest standards of care and service for our patients ...

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$15.25 - $19.50/hr

  • Medical

  • Retirement

  • PTO

Utilize remote desktop software along with end user to resolve issues using documented solutions ... associates. We work to maintain the highest standards of care and service for our patients ...

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$16.25 - $20.75/hr

  • Medical

  • Retirement

  • PTO

Utilize remote desktop software along with end user to resolve issues using documented solutions ... associates. We work to maintain the highest standards of care and service for our patients ...

CareOne

Customer Support Representative - CS

Houston, TX · On-site

$16.25 - $20.75/hr

  • Medical

  • Retirement

  • PTO

Utilize remote desktop software along with end user to resolve issues using documented solutions ... associates. We work to maintain the highest standards of care and service for our patients ...

Inserso

Network Support Technician

The Woodlands, TX · On-site

Associate Degree or equivalent experience. * 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role. * Demonstrated ability to troubleshoot and resolve desktop ...

Inserso

Network Support Technician

Spring, TX · On-site

Associate Degree or equivalent experience. * 1+ years' of IT-related support experience, preferably in a helpdesk or customer support role. * Demonstrated ability to troubleshoot and resolve desktop ...

K. Hovnanian Companies

Architectural Associate

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Additional skills include proficiency in AutoCAD Architectural Desktop, Google Sketchup, knowledge ... You can look forward to professional support and extensive benefits-including medical/dental/vision ...

Sungrow USA Corporation

IT Support Technician

Houston, TX · On-site

$60K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Provide Tier 1 and Tier 2 technical support for Sungrow USA, including desktops, laptops, mobile ... Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field ...

Sungrow USA Corporation

IT Support Technician

Houston, TX · On-site

$60K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Provide Tier 1 and Tier 2 technical support for Sungrow USA, including desktops, laptops, mobile ... Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field ...

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Showing results 41-60

All JobsDesktop Support Associate JobsDesktop Support Associate Jobs in Houston, TX

Desktop Support Associate information

See Houston, TX salary details

$15

$22

$30

How much do desktop support associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for desktop support associate in Houston, TX is $22.45, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $23.65 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Associate vs Help Desk Technician?

AspectDesktop Support AssociateHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, in-office support for end-usersHelp desk, remote or on-site support for users
Employer & Industry UsageIT departments in various industries, corporate settingsIT support centers, corporate, and government agencies
Common Search & ComparisonYesYes

Both roles involve supporting end-users with hardware and software issues, often requiring similar certifications like CompTIA A+. The main difference lies in the work environment: Desktop Support Associates typically work on-site assisting users directly, while Help Desk Technicians may handle remote support or work in a help desk setting. Understanding these distinctions can help job seekers find the right role based on their skills and preferences.

What are the key skills and qualifications needed to thrive as a desktop support associate, and why are they important?

To thrive as a Desktop Support Associate, you need strong troubleshooting skills, a solid understanding of computer hardware and software, and typically a degree or certification in information technology or a related field. Familiarity with operating systems (like Windows and macOS), ticketing systems, remote desktop tools, and basic networking is essential. Excellent communication, patience, and customer service skills help you resolve user issues efficiently and foster positive interactions. These abilities are crucial for minimizing downtime, ensuring user productivity, and maintaining smooth IT operations.

How do I get into a desktop support associate?

To become a desktop support associate, candidates typically need a high school diploma or equivalent, along with technical skills in operating systems, hardware, and software troubleshooting. Relevant certifications such as CompTIA A+ can improve job prospects, and experience with tools like remote support software is often preferred. Entry-level roles may require basic customer service skills and the ability to work in a fast-paced environment.

What are some common challenges faced by desktop support associates, and how can they effectively address them?

Desktop Support Associates often encounter challenges such as managing multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and balancing remote and in-person support. To address these, it's important to prioritize tasks based on urgency, utilize organizational knowledge bases, and develop strong communication skills to clearly explain solutions to non-technical users. Additionally, staying updated on the latest hardware and software trends helps associates resolve issues more efficiently and provide proactive support.

Is desktop support a good entry level job?

Desktop Support Associate is often considered a good entry-level role in IT, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical problem-solving. It typically requires basic knowledge of operating systems, networking, and common tools like remote support software, making it accessible for those starting their IT careers.

What does a desktop support associate do?

A Desktop Support Associate is responsible for providing technical assistance and support related to computer systems, hardware, and software. They respond to user queries, troubleshoot issues, and help resolve problems with desktops, laptops, and peripherals. Their duties often include installing updates, configuring new devices, and maintaining IT documentation. They play a key role in ensuring that employees have reliable access to the technology they need to do their jobs efficiently.

What are the most commonly searched types of Desktop Support jobs in Houston, TX?

The most popular types of Desktop Support jobs in Houston, TX are:

What cities near Houston, TX are hiring for Desktop Support Associate jobs?

Cities near Houston, TX with the most Desktop Support Associate job openings:

Infographic showing various Desktop Support Associate job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $46,695 per year, or $22.4 per hour.

Technical Support Specialist Level II

AIV LP

Houston, TX

Full-time

Posted 2 days ago

New

Job description

The main goal of a Level 2 Technical Support Specialist is to provide quick and useful technical assistance on computer systems. This role will respond to technical questions and provide solutions.

Duties and Responsibilities

  • Responsible for all client hardware and software including computers, printers, scanners, faxes, Window 10, MS Office Suite, Cisco VPN client, Remote Desktop, mobile devices, all system tools related to client administration.
  • Identifies, researches and resolves technical hardware and software issues to meet or exceed end user's satisfaction.
  • Advise users on appropriate application and technical actions.
  • Monitor and respond immediately to requests for technical support via ticket system, calls or emails.
  • Use ticket tracking system to document requests and issues to ensure a timely resolution.
  • Route issues and requests to appropriate IT administrators.
  • Identify and escalate situations that require urgent attention.
  • Stay current with system information, changes and updates.
  • Configuration of standard Office 365 and Exchange clients
  • Able to train and inform end users.
  • Configure file, print and remote access services
  • Set up new workstations for users (deploying equipment, checking over account setups).
  • Respond in timely manner to requests and issues
  • Configuration of standard Office 365 and Exchange clients
  • Supply after-hours support

Knowledge, Skills and Abilities

  • Window 10, MS Office 365 suite, .
  • Knowledge of basic computer hardware and software systems
  • Knowledge with desktop and server operations systems
  • Experience with Active Directory
  • Ability to conduct/troubleshoot research into a wide range of computing issues as required.
  • Ability to absorb and retain information quickly.
  • Ability to present ideas in user-friendly language.
  • Be skilled to handle multiple, concurrent tasks
  • Highly self-motivated and directed.
  • Strong attention to detail.
  • Proven analytical and problem-solving abilities.
  • Ability to manage work effects independently * Ability to perform responsibilities as assigned * Effective problem-solving skills
  • Strong written and verbal communication skills
  • Strong Documentation skills * Positive Attitude * Team-oriented
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Exceptional customer service orientation.
  • Experience working in a team-oriented, collaborative environment.

Education and Qualifications

  • IT Associates Degree or equivalent an advantage
  • Minimum 4 - 5 years’ experience as an IT Help Desk technician.
  • General understanding of Active Directory, Group Policy, and basic network concepts a plus.