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Desktop Support Associate Jobs in Houston, TX (NOW HIRING)

Centre Technologies

Azure Virtual Desktop SME

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Conduct post-sales technical follow-ups and provide remote customer support. * Track work orders ... Associate's Degree required (Bachelor's Degree preferred) * 10+ years hands-on IT experience * 5+ ...

Centre Technologies

Azure Virtual Desktop SME

Houston, TX · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Conduct post-sales technical follow-ups and provide remote customer support. * Track work orders ... Associate's Degree required (Bachelor's Degree preferred) * 10+ years hands-on IT experience * 5+ ...

Ferrovial

FCW-SH99 JV - IT Manager

The Woodlands, TX · On-site

$84K - $104K/yr

Desktop Support * Supervise and coordinate the provision of technical resources in onboarding ... Associate degree or higher in IT (BS is preferred). * CompTIA A+, Network+, Security+ and Microsoft ...

Ferrovial

FCW-SH99 JV - IT Manager

The Woodlands, TX · On-site

$84K - $104K/yr

Desktop Support * Supervise and coordinate the provision of technical resources in onboarding ... Associate degree or higher in IT (BS is preferred). * CompTIA A+, Network+, Security+ and Microsoft ...

Kinder Morgan

Specialist- SCADA IT Associate

Houston, TX · On-site

$94K/yr

Desktop & End-User Support * Provide desktop support for control room and SCADA-related users ... Associate degree in Information Technology, Computer Science, Engineering Technology, or related ...

Twenty80 LLC

IT Systems Administrator

La Porte, TX

... and desktop support issues Provide responsive help desk support to internal users Evaluate ... Associate's or Bachelor's degree in Computer Science, Engineering, Information Systems, or a ...

Harris Health System

IT Field Svcs Specialist I

Houston, TX · On-site

$24.34 - $31.04/hr

  • Retirement

Associate Degree preferred. HDI Desktop Support Technician within 6 months of hiring. Work Experience : Minimum of 2 years' experience repairing and supporting IT equipment and software. SPECIAL ...

New

City of Deer Park, TX

IT Clerk

Deer Park, TX · On-site

$16.50 - $20.70/hr

Provide first-level technical support for desktop computers, laptops, printers, phones, and mobile ... Associate degree or technical certification in Information Technology, Computer Science, or a ...

GHG Corporation

Customer Support Technician

Houston, TX · On-site

$17.50 - $23.50/hr

  • Retirement

Install, configure, and maintain software applications, desktops, laptops, workstations, and ... to an Associate degree preferred, or a combination of education, training, and demonstrated ...

GHG Corp

Customer Support Technician

Houston, TX · On-site

$17.50 - $23.50/hr

  • Retirement

Install, configure, and maintain software applications, desktops, laptops, workstations, and ... to an Associate degree preferred, or a combination of education, training, and demonstrated ...

GHG Corporation

Customer Support Technician

Houston, TX · On-site

$17.50 - $23.50/hr

  • Retirement

Install, configure, and maintain software applications, desktops, laptops, workstations, and ... to an Associate degree preferred, or a combination of education, training, and demonstrated ...

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Showing results 21-40

All JobsDesktop Support Associate JobsDesktop Support Associate Jobs in Houston, TX

Desktop Support Associate information

See Houston, TX salary details

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How much do desktop support associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for desktop support associate in Houston, TX is $22.45, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $23.65 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Associate vs Help Desk Technician?

AspectDesktop Support AssociateHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, in-office support for end-usersHelp desk, remote or on-site support for users
Employer & Industry UsageIT departments in various industries, corporate settingsIT support centers, corporate, and government agencies
Common Search & ComparisonYesYes

Both roles involve supporting end-users with hardware and software issues, often requiring similar certifications like CompTIA A+. The main difference lies in the work environment: Desktop Support Associates typically work on-site assisting users directly, while Help Desk Technicians may handle remote support or work in a help desk setting. Understanding these distinctions can help job seekers find the right role based on their skills and preferences.

What are the key skills and qualifications needed to thrive as a desktop support associate, and why are they important?

To thrive as a Desktop Support Associate, you need strong troubleshooting skills, a solid understanding of computer hardware and software, and typically a degree or certification in information technology or a related field. Familiarity with operating systems (like Windows and macOS), ticketing systems, remote desktop tools, and basic networking is essential. Excellent communication, patience, and customer service skills help you resolve user issues efficiently and foster positive interactions. These abilities are crucial for minimizing downtime, ensuring user productivity, and maintaining smooth IT operations.

How do I get into a desktop support associate?

To become a desktop support associate, candidates typically need a high school diploma or equivalent, along with technical skills in operating systems, hardware, and software troubleshooting. Relevant certifications such as CompTIA A+ can improve job prospects, and experience with tools like remote support software is often preferred. Entry-level roles may require basic customer service skills and the ability to work in a fast-paced environment.

What are some common challenges faced by desktop support associates, and how can they effectively address them?

Desktop Support Associates often encounter challenges such as managing multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and balancing remote and in-person support. To address these, it's important to prioritize tasks based on urgency, utilize organizational knowledge bases, and develop strong communication skills to clearly explain solutions to non-technical users. Additionally, staying updated on the latest hardware and software trends helps associates resolve issues more efficiently and provide proactive support.

Is desktop support a good entry level job?

Desktop Support Associate is often considered a good entry-level role in IT, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical problem-solving. It typically requires basic knowledge of operating systems, networking, and common tools like remote support software, making it accessible for those starting their IT careers.

What does a desktop support associate do?

A Desktop Support Associate is responsible for providing technical assistance and support related to computer systems, hardware, and software. They respond to user queries, troubleshoot issues, and help resolve problems with desktops, laptops, and peripherals. Their duties often include installing updates, configuring new devices, and maintaining IT documentation. They play a key role in ensuring that employees have reliable access to the technology they need to do their jobs efficiently.

What are the most commonly searched types of Desktop Support jobs in Houston, TX?

The most popular types of Desktop Support jobs in Houston, TX are:

What cities near Houston, TX are hiring for Desktop Support Associate jobs?

Cities near Houston, TX with the most Desktop Support Associate job openings:

Infographic showing various Desktop Support Associate job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $46,695 per year, or $22.4 per hour.

Azure Virtual Desktop SME

Centre Technologies

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Our Company Culture: Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success.  Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients.  Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. Centre Company Benefits:
  • Hybrid Work Options, Paid Time Off, and Paid Holidays
  • Medical, Dental, Vision, and 401(k) with employer match contributions
  • Stability to grow alongside hard workers in a collaborative environment with opportunities to grow professionally
Position SummaryWe are seeking a Senior Technical Consultant with deep expertise in Azure Virtual Desktop (AVD) to design, implement, and optimize enterprise-grade virtual desktop solutions. In this role, you will act as the AVD subject matter authority, leading technical strategy, ensuring best-in-class performance, and driving innovation in our clients’ virtual workspace environments. You will collaborate across technical and business teams to architect secure, scalable, and cost-efficient solutions that align with business goals.
The Sr. Technical Consultant working on the Subject Matter Expert team would be focused on architecting and implementing various IT Infrastructure technologies as mentioned below with an emphasis on standards, onboarding/offboarding, tool optimization, escalations and proactive measures to enhance customer environments.Essential Duties and Responsibilities:
  • Design and implement Azure Virtual Desktop (AVD) solutions to meet client requirements.
  • Provide expert guidance on best practices for AVD deployment, configuration, and optimization.
  • Troubleshoot and resolve complex issues related to AVD environments.
  • Collaborate with clients to understand their business needs and translate them into technical solutions.
  • Conduct assessments and provide recommendations for AVD infrastructure improvements.
  • Stay up to date with the latest AVD features, updates, and industry trends.
  • Maintain public cloud server infrastructure and ensure system uptime SLAs.
  • Provide proactive recommendations and upkeep of customer environments in tenant organizations.
  • Manage infrastructure reporting, alert management, troubleshooting, and tuning.
  • Maintain certifications with technology partners.
  • Troubleshoot customer issues urgently and effectively.
  • Install and implement systems and solutions.
  • Conduct post-sales technical follow-ups and provide remote customer support.
  • Track work orders and incidents through an electronic help desk system.
  • Manage and resolve issues promptly.
  • Prioritize tasks and meet deadlines with excellent time management skills.
  • Demonstrate excellent troubleshooting and assessment skills.
  • Exhibit outstanding written and verbal communication skills.
  • Be a team player with exceptional customer service skills.
  • Mentor and guide peers, assisting teammates as needed.
  • Submit timesheets, expense reports, and documentation on or before deadlines.
  • Stay updated on market trends, theories, and new methodologies; embrace change.
  • Assist with change-management activities.
  • Prepare and deliver complete and concise documentation for all projects and tickets.
  • Present progress reports to immediate supervisors and/or Project Managers.
  • Manage multiple projects in a fast-paced environment.
  • Quickly turn business problems into technical solutions.
  • Participate in on-call schedules, serving as a high-level escalation point for Azure AVD and VDI issues.
Education/Experience/Certifications
  • Associate’s Degree required (Bachelor’s Degree preferred)
  • 10+ years hands-on IT experience
  • 5+ years hands-on VDI solutions
  • Certifications
    • Microsoft Certified: Azure Virtual Desktop Specialty (AZ-140)
    • Microsoft Certified: Azure Administrator Associate (AZ-104) (preferred)
    • Microsoft Certified: Azure Solutions Architect Expert (AZ-305) (preferred)
  • Areas of Expertise:
    • General Concepts of Virtual Desktop Infrastructure
      • Azure Virtual Desktops (AVD/WVD/W365)
      • Azure Local/Azure Stack HCI
      • Remote Desktop Services (RDS)
      • General Virtual Desktop Infrastructure (VDI) concepts including Citrix DaaS
      • Azure Active Directory (AAD)
      • Azure Networking and Security
      • Monitoring and performance tuning of AVD environments

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