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Desktop Support Associate Jobs in Houston, TX (NOW HIRING)

Desktop Support*** Supervise and coordinate the provision of technical resources in onboarding ... Associate degree or higher in IT (BS is preferred).* CompTIA A+, Network+, Security+ and Microsoft ...

IT Help Desk Specialist

Houston, TX · On-site

$52 - $72/hr

The goal is to deliver responsive, customer-focused technical support that protects productivity ... Associate degree in IT, Computer Science, or equivalent relevant experience.* Having both A+ and ...

New

Associate degree in Information Technology, Computer Science, or a related field preferred; equivalent work experience will be considered. * Previous experience in Desktop Support, Endpoint Support ...

Associate degree in Information Technology, Computer Science, or a related field preferred; equivalent work experience will be considered. * Previous experience in Desktop Support, Endpoint Support ...

Troubleshoot and resolve hardware, software, printer, and desktop support issues * Provide ... Associate's or Bachelor's degree in Computer Science, Engineering, Information Systems, or a ...

... and desktop support issues Provide responsive help desk support to internal users Evaluate ... Associate's or Bachelor's degree in Computer Science, Engineering, Information Systems, or a ...

Part-Time IT Clerk

Deer Park, TX · On-site

$16.50 - $20.70/hr

Provide first-level technical support for desktop computers, laptops, printers, phones, and mobile ... Associate degree or technical certification in Information Technology, Computer Science, or a ...

Customer Support Technician

Houston, TX · On-site

$17.50 - $23.50/hr

Install, configure, and maintain software applications, desktops, laptops, workstations, and ... to an Associate degree preferred, or a combination of education, training, and demonstrated ...

Customer Support Technician

Houston, TX · On-site

$17.50 - $23.50/hr

Install, configure, and maintain software applications, desktops, laptops, workstations, and ... to an Associate degree preferred, or a combination of education, training, and demonstrated ...

Showing results 21-40

Desktop Support Associate information

See Houston, TX salary details

$15

$22

$30

How much do desktop support associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for desktop support associate in Houston, TX is $22.45, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $23.65 per hour, depending on experience, location, and employer.

What does a desktop support associate do?

A Desktop Support Associate is responsible for providing technical assistance and support related to computer systems, hardware, and software. They respond to user queries, troubleshoot issues, and help resolve problems with desktops, laptops, and peripherals. Their duties often include installing updates, configuring new devices, and maintaining IT documentation. They play a key role in ensuring that employees have reliable access to the technology they need to do their jobs efficiently.

What are the key skills and qualifications needed to thrive as a desktop support associate, and why are they important?

To thrive as a Desktop Support Associate, you need strong troubleshooting skills, a solid understanding of computer hardware and software, and typically a degree or certification in information technology or a related field. Familiarity with operating systems (like Windows and macOS), ticketing systems, remote desktop tools, and basic networking is essential. Excellent communication, patience, and customer service skills help you resolve user issues efficiently and foster positive interactions. These abilities are crucial for minimizing downtime, ensuring user productivity, and maintaining smooth IT operations.

What are some common challenges faced by desktop support associates, and how can they effectively address them?

Desktop Support Associates often encounter challenges such as managing multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and balancing remote and in-person support. To address these, it's important to prioritize tasks based on urgency, utilize organizational knowledge bases, and develop strong communication skills to clearly explain solutions to non-technical users. Additionally, staying updated on the latest hardware and software trends helps associates resolve issues more efficiently and provide proactive support.

What is the difference between Desktop Support Associate vs Help Desk Technician?

AspectDesktop Support AssociateHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, in-office support for end-usersHelp desk, remote or on-site support for users
Employer & Industry UsageIT departments in various industries, corporate settingsIT support centers, corporate, and government agencies
Common Search & ComparisonYesYes

Both roles involve supporting end-users with hardware and software issues, often requiring similar certifications like CompTIA A+. The main difference lies in the work environment: Desktop Support Associates typically work on-site assisting users directly, while Help Desk Technicians may handle remote support or work in a help desk setting. Understanding these distinctions can help job seekers find the right role based on their skills and preferences.

How do I get into a desktop support associate role?

To become a desktop support associate, candidates typically need a high school diploma or equivalent, along with basic knowledge of computer hardware, operating systems, and troubleshooting skills. Relevant certifications such as CompTIA A+ can improve job prospects, and experience with common tools like Windows, macOS, or Linux is often required. Entry-level positions may also require good communication skills and the ability to work in a team environment.

Is desktop support a good entry level job?

Desktop Support Associate roles are typically considered good entry-level jobs because they require basic technical skills, such as troubleshooting hardware and software issues, and often provide opportunities to learn about IT systems. These positions can serve as a stepping stone to more advanced IT roles and usually do not require extensive prior experience or certifications, making them accessible for beginners.

What are the most commonly searched types of Desktop Support jobs in Houston, TX?

The most popular types of Desktop Support jobs in Houston, TX are:

What cities near Houston, TX are hiring for Desktop Support Associate jobs?

Cities near Houston, TX with the most Desktop Support Associate job openings:

Infographic showing various Desktop Support Associate job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $46,695 per year, or $22.4 per hour.

FCW-SH99 JV - IT Manager

Ferrovial

The Woodlands, TX • On-site

$85 - $115/hr

Other

Re-posted 13 days ago


Job description

## IT ManagerApplylocations: The Woodlands, TXtime type: Full timeposted on: Posted Todaytime left to apply: End Date: September 30, 2026 (30+ days left to apply)job requisition id: JR18243# **Join Ferrovial: Where Innovation Meets Opportunity**Are you ready to elevate your career with a global leader in infrastructure solving complex problems and generating a positive outcome on people’s lives? At **Ferrovial**, we are not just a company; we are a community of innovators and trailblazers. Listed on three major stock markets: Nasdaq (US), Euronext Amsterdam (Netherlands) and IBEX 35 (Spain), we are also member of the Dow Jones Sustainability Index and FTSE4Good. We operate in more than 15 countries and have a workforce of over 24,000 professionals worldwide., including Highways, Airports, Construction, and Energy.**Ferrovial Construction** is internationally recognized for its capacity to design and build civil engineering and construction projects, mainly in large transportation infrastructure. Its track-record to date includes more than 304 miles of tunnels, 11,930 miles of roads (including 2,485 miles of highways), 2920 miles of railroad lines (including 434 miles of high-speed railroads) and 16,994 miles of road maintenance and repair.**Why Ferrovial?*** **Global presence, local impact**: Be part of a company that is shaping the future of infrastructure worldwide, with challenging roles and projects that make a real difference.* **Collaborative excellence**: Work alongside talented professionals in a collaborative environment where your ideas and contributions are valued.* **Inclusive Culture:** Thrive in an innovative and respectful workplace that values every voice, celebrates what makes us unique and turns differences into innovation.* **Career growth**: Benefit from global and cross-business unit mobility, with development processes designed to ensure your professional growth.* **Compelling benefits and employee wellbeing**: Enjoy a comprehensive benefits package that rewards your hard work and dedication and take advantage of initiatives designed to support your physical and psychological health.* **Productivity tools**: Utilize cutting-edge tools like Microsoft Copilot to enhance your productivity and efficiency.# **Job Description:*** **IT Manager** **Summary** The position of IT Manager is responsible for the overall management of IT infrastructure and services at the different offices/locations of the project. **Responsibilities** In close coordination with corporate IT teams, the IT Manager will have the following responsibilities to be implemented according to Ferrovial ́s IT procedures and cybersecurity framework: **Desktop Support*** Supervise and coordinate the provision of technical resources in onboarding processes including equipment delivery and installation.* Obtain, maintain, and track IT assets inventory (for example: desktops/laptops, other equipment, cellphones).* Provide onsite support to those cases that need physical intervention in close coordination with the service desk.* Prepare old equipment for safe disposal.* Mobile services billing tracking.* Agile escalation of massive / critical events affecting the project.* Provide direct support to tickets at client offices (DOTs offices).* **Local infrastructure*** Supervise and coordinate office cabling activities, patching and server room resources as well as the proper environmental conditions for the correct operation of all the equipment.* Manage local agreements for printers, as well as their connection and integration to corporate network.* Give support to corporate projects affecting equipment relocation and racking.* Manage local solution for security access to the office and cameras.* **Corporate Services*** Give support to corporate projects related to comms and network including user testing.* Agile escalation of massive / critical events affecting the project.* Main point of contact for incident solving, power supply shortages and onsite support.* Give support to corporate projects related to software provision.* **Local Solutions*** In close coordination with corporate IT teams, develop, implement, manage, and administer local IT solutions in support of production needs.* Monitor and management of access to local systems.* Give support to IT Audits.* **Minimum Requirements*** Required to have at least 3-5 years of experience in technical support.* Associate degree or higher in IT (BS is preferred).* CompTIA A+, Network+, Security+ and Microsoft certifications preferred.* Self-starter, proactive, with ability to multi-talk in a fast-paced environment.* Service oriented and good social skills.* Ability to transmit directions and training for users.* \*\*Ferrovial Construction-Webber 99 is an Equal Opportunity Employer\*\* *Note: The Statements herein are intended to describe the general nature and levels of work performed by employees, but are not a complete list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.***Seize the challenge. Move the world together!** Innovative, creative, respectful, and diverse are some of the ways we describe ourselves. We are motivated by challenges, and we collaborate across our business units to move the world together. Your journey to a fulfilling career starts here! #J-18808-Ljbffr