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Desktop Support Associate Jobs in Wisconsin (NOW HIRING)

NTT DATA, Inc.

WI · On-site

$223 - $312/hr

... DESKTOP NOTEBOOK PRINTERS MAY ASSIST WITH SIMPLE PARTS REPLACEMENT AND REPAIR DESKTOPS NOTEBOOKS ... Technical Support, Consulting, Application Developer, Technology #J-18808-Ljbffr

Quartz

Senior Desktop Support Engineer

Madison, WI · On-site

$66K - $83K/yr

Associate's Degree and 7 years in desktop support installing, configuring, and managing Windows-based systems and related technologies * High School Equivalency and 10 years in desktop support ...

Quartz

Senior Desktop Support Engineer

Madison, WI · On-site

$66K - $83K/yr

Associate's Degree and 7 years in desktop support installing, configuring, and managing Windows-based systems and related technologies * High School Equivalency and 10 years in desktop support ...

Komatsu

Sr. Desktop Support Technician

Milwaukee, WI · On-site

$65K/yr

Sr. Desktop Support Technician Posting Start Date: 6/8/26 Job Location (Short): Milwaukee ... High school diploma or equivalent (Associate's or Bachelor's degree in IT or related field ...

Auxiant

Desktop Support Specialist

Madison, WI · On-site

An Associate's degree (A.A.) in Computer Science, MIS, or a related field preferred (but not required). * 2 to 4 years of direct experience in an IT desktop support or helpdesk role in a professional ...

Komatsu

IT Desktop Support Technician

Milwaukee, WI · On-site

$55K/yr

IT Desktop Support Technician Posting Start Date: 6/8/26 Job Location (Short): Milwaukee, Wisconsin ... High school diploma or equivalent (Associate's or Bachelor's degree in IT or related field ...

Cube Hub

$25 - $30/hr

Computer Support Associate / Product Support Specialist Shift: 1st Shift Hours: 7:00 AM - 3:30 PM ... Provide onsite desktop hardware and software troubleshooting and technical support. * Support ...

New

Transperfect

Desktop Publisher

Milwaukee, WI · On-site

Iverson Language Associates - Production Summary: The position of Desktop Publisher is a key player ... Providing font recommendations so that the fonts support the character set of the target language

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Desktop Support Associate information

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How much do desktop support associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for desktop support associate in Wisconsin is $23.73, according to ZipRecruiter salary data. Most workers in this role earn between $21.35 and $25.00 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Associate vs Help Desk Technician?

AspectDesktop Support AssociateHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, in-office support for end-usersHelp desk, remote or on-site support for users
Employer & Industry UsageIT departments in various industries, corporate settingsIT support centers, corporate, and government agencies
Common Search & ComparisonYesYes

Both roles involve supporting end-users with hardware and software issues, often requiring similar certifications like CompTIA A+. The main difference lies in the work environment: Desktop Support Associates typically work on-site assisting users directly, while Help Desk Technicians may handle remote support or work in a help desk setting. Understanding these distinctions can help job seekers find the right role based on their skills and preferences.

What are the key skills and qualifications needed to thrive as a desktop support associate, and why are they important?

To thrive as a Desktop Support Associate, you need strong troubleshooting skills, a solid understanding of computer hardware and software, and typically a degree or certification in information technology or a related field. Familiarity with operating systems (like Windows and macOS), ticketing systems, remote desktop tools, and basic networking is essential. Excellent communication, patience, and customer service skills help you resolve user issues efficiently and foster positive interactions. These abilities are crucial for minimizing downtime, ensuring user productivity, and maintaining smooth IT operations.

How do I get into a desktop support associate?

To become a desktop support associate, candidates typically need a high school diploma or equivalent, along with technical skills in operating systems, hardware, and software troubleshooting. Relevant certifications such as CompTIA A+ can improve job prospects, and experience with tools like remote support software is often preferred. Entry-level roles may require basic customer service skills and the ability to work in a fast-paced environment.

What are some common challenges faced by desktop support associates, and how can they effectively address them?

Desktop Support Associates often encounter challenges such as managing multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and balancing remote and in-person support. To address these, it's important to prioritize tasks based on urgency, utilize organizational knowledge bases, and develop strong communication skills to clearly explain solutions to non-technical users. Additionally, staying updated on the latest hardware and software trends helps associates resolve issues more efficiently and provide proactive support.

Is desktop support a good entry level job?

Desktop Support Associate is often considered a good entry-level role in IT, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical problem-solving. It typically requires basic knowledge of operating systems, networking, and common tools like remote support software, making it accessible for those starting their IT careers.

What does a desktop support associate do?

A Desktop Support Associate is responsible for providing technical assistance and support related to computer systems, hardware, and software. They respond to user queries, troubleshoot issues, and help resolve problems with desktops, laptops, and peripherals. Their duties often include installing updates, configuring new devices, and maintaining IT documentation. They play a key role in ensuring that employees have reliable access to the technology they need to do their jobs efficiently.
What are the most commonly searched types of Desktop Support jobs in Wisconsin? The most popular types of Desktop Support jobs in Wisconsin are:
What cities in Wisconsin are hiring for Desktop Support Associate jobs? Cities in Wisconsin with the most Desktop Support Associate job openings:
Infographic showing various Desktop Support Associate job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $49,354 per year, or $23.7 per hour.

Desktop Support Associate-Field Tech

NTT DATA, Inc.

WI • On-site

$223 - $312/hr

Other

Posted 4 days ago

NTT Data rating

7.4

Company rating: 7.4 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

117th of 223 rated it services

Job description

Select how often (in days) to receive an alert: Create Alert

Company: NTT DATA Services

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization,

PERFORMS BASIC CONFIGURATION OF DESKTOP NOTEBOOK PRINTERS MAY ASSIST WITH SIMPLE PARTS REPLACEMENT AND REPAIR DESKTOPS NOTEBOOKS PRINTERS, TRAVEL MAY BE REUIRED BASIC KNOWLEDGE OF WINDOWS OPERATING BASIC CLIENT SERVICE SKILLS

About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients’ long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.


Job Segment: Technical Support, Consulting, Application Developer, Technology

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What NTT Data employees say

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Hours and flexibility

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About NTT DATA

Sourced by ZipRecruiter

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

1967

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