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Desktop Support Associate Jobs in Milwaukee, WI (NOW HIRING)

AA2IT

Desktop Support Technician

Waukesha, WI · On-site

$20.25 - $25.75/hr

... associates. • Interacts with customers, responding to routine technical questions or requests for information. Qualifications : Required : • 3-6 years' experience supporting PC Hardware and ...

Komatsu

Sr. Desktop Support Technician

Milwaukee, WI · On-site

$65K/yr

Sr. Desktop Support Technician Posting Start Date: 6/8/26 Job Location (Short): Milwaukee ... High school diploma or equivalent (Associate's or Bachelor's degree in IT or related field ...

Komatsu

IT Desktop Support Technician

Milwaukee, WI · On-site

$55K/yr

IT Desktop Support Technician Posting Start Date: 6/8/26 Job Location (Short): Milwaukee, Wisconsin ... High school diploma or equivalent (Associate's or Bachelor's degree in IT or related field ...

Transperfect

Desktop Publisher

Milwaukee, WI · On-site

Iverson Language Associates - Production Summary: The position of Desktop Publisher is a key player ... Providing font recommendations so that the fonts support the character set of the target language

DR Power LLP

Systems Support Specialist II

Sussex, WI · On-site

$55 - $75/hr

Associate degree in Computer Science or equivalent experience * 2 years of experience ... laptops, desktops, phone, printers, bar code scanners and peripherals within an office and ...

New

Generac

Systems Support Specialist II

Sussex, WI · On-site

Associate degree in Computer Science or equivalent experience * 2 years of experience ... laptops, desktops, phone, printers, bar code scanners and peripherals within an office and ...

Brenntag AG

IT Support Engineer L1

Wauwatosa, WI · On-site

Associate's or bachelor's degree in IT, Computer Science, or related field preferred (We are ... Experience with remote support tools (e.g., TeamViewer, AnyDesk, Remote Desktop) * Strong verbal ...

Brenntag

IT Support Engineer L1

Wauwatosa, WI · On-site

Associate's or bachelor's degree in IT, Computer Science, or related field preferred (We are ... Experience with remote support tools (e.g., TeamViewer, AnyDesk, Remote Desktop) * Strong verbal ...

Brenntag AG

IT Support Engineer L1

Wauwatosa, WI · On-site

Associate's or bachelor's degree in IT, Computer Science, or related field preferred (We are ... Experience with remote support tools (e.g., TeamViewer, AnyDesk, Remote Desktop) * Strong verbal ...

Brenntag AG

IT Support Engineer L1

Wauwatosa, WI · On-site

Associate's or bachelor's degree in IT, Computer Science, or related field preferred (We are ... Experience with remote support tools (e.g., TeamViewer, AnyDesk, Remote Desktop) * Strong verbal ...

IntelliPro

Help Desk Technician

Menomonee Falls, WI · On-site

$20 - $27/hr

... a motivated Client Support - Associate to provide technical assistance and ensure smooth ... desktop and laptop software problems • Install, configure, and maintain software, print drivers ...

TIER4 GROUP

Technical Support Specialist

Franklin, WI · On-site

Support Windows 10/11, Office 365, laptops, desktops, printers, mobile devices, and various in ... Associate degree or equivalent experience preferred. Technical Skills: * Proficiency with MS Office ...

maysteel

IT Support Specialist II

Allenton, WI · On-site

Provide advanced support for desktops, laptops, mobile devices, printers, Microsoft 365, Active ... Qualifications * Associate's or Bachelor's degree in Information Technology or related field ...

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All JobsDesktop Support Associate JobsDesktop Support Associate Jobs in Milwaukee, WI

Desktop Support Associate information

See Milwaukee, WI salary details

$15

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How much do desktop support associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for desktop support associate in Milwaukee, WI is $23.16, according to ZipRecruiter salary data. Most workers in this role earn between $20.87 and $24.38 per hour, depending on experience, location, and employer.

What does a desktop support associate do?

A Desktop Support Associate is responsible for providing technical assistance and support related to computer systems, hardware, and software. They respond to user queries, troubleshoot issues, and help resolve problems with desktops, laptops, and peripherals. Their duties often include installing updates, configuring new devices, and maintaining IT documentation. They play a key role in ensuring that employees have reliable access to the technology they need to do their jobs efficiently.

What are the key skills and qualifications needed to thrive as a desktop support associate, and why are they important?

To thrive as a Desktop Support Associate, you need strong troubleshooting skills, a solid understanding of computer hardware and software, and typically a degree or certification in information technology or a related field. Familiarity with operating systems (like Windows and macOS), ticketing systems, remote desktop tools, and basic networking is essential. Excellent communication, patience, and customer service skills help you resolve user issues efficiently and foster positive interactions. These abilities are crucial for minimizing downtime, ensuring user productivity, and maintaining smooth IT operations.

What are some common challenges faced by desktop support associates, and how can they effectively address them?

Desktop Support Associates often encounter challenges such as managing multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and balancing remote and in-person support. To address these, it's important to prioritize tasks based on urgency, utilize organizational knowledge bases, and develop strong communication skills to clearly explain solutions to non-technical users. Additionally, staying updated on the latest hardware and software trends helps associates resolve issues more efficiently and provide proactive support.

What is the difference between Desktop Support Associate vs Help Desk Technician?

AspectDesktop Support AssociateHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, in-office support for end-usersHelp desk, remote or on-site support for users
Employer & Industry UsageIT departments in various industries, corporate settingsIT support centers, corporate, and government agencies
Common Search & ComparisonYesYes

Both roles involve supporting end-users with hardware and software issues, often requiring similar certifications like CompTIA A+. The main difference lies in the work environment: Desktop Support Associates typically work on-site assisting users directly, while Help Desk Technicians may handle remote support or work in a help desk setting. Understanding these distinctions can help job seekers find the right role based on their skills and preferences.

How do I get into a desktop support associate role?

To become a desktop support associate, candidates typically need a high school diploma or equivalent, along with basic knowledge of computer hardware, operating systems, and troubleshooting skills. Relevant certifications such as CompTIA A+ can improve job prospects, and experience with common tools like Windows, macOS, or Linux is often required. Entry-level positions may also require good communication skills and the ability to work in a team environment.

Is desktop support a good entry level job?

Desktop Support Associate roles are typically considered good entry-level jobs because they require basic technical skills, such as troubleshooting hardware and software issues, and often provide opportunities to learn about IT systems. These positions can serve as a stepping stone to more advanced IT roles and usually do not require extensive prior experience or certifications, making them accessible for beginners.

What are the most commonly searched types of Desktop Support jobs in Milwaukee, WI?

The most popular types of Desktop Support jobs in Milwaukee, WI are:

What cities near Milwaukee, WI are hiring for Desktop Support Associate jobs?

Cities near Milwaukee, WI with the most Desktop Support Associate job openings:

Infographic showing various Desktop Support Associate job openings in Milwaukee, WI as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $48,175 per year, or $23.2 per hour.

Desktop Support Technician

AA2IT

Waukesha, WI • On-site

$20.25 - $25.75/hr

Full-time

Re-posted 17 days ago

Key responsibilities

  • Maintain, troubleshoot, and repair computer systems, hardware, and peripherals.

  • Support and maintain user account information, including rights, security, and systems groups.

  • Assist with PC imaging, setup, deployment, and basic troubleshooting during deployment.

Job description

Job Summary:
AA2IT is a company seeking a Desktop Support Technician to provide technical support and assistance. The role involves maintaining, troubleshooting, and repairing computer systems and peripherals, as well as supporting user account information and training employees.
Responsibilities:
• Candidates should have 3-6 years' experience supporting PC Hardware and software.
• Tech should be able to confidently and safely lift up to 50 lbs as well as be able to navigate between buildings and the production floor to support users.
• PC Hardware and software IMAC project work.
• Newly acquired company by our customer is being transitioned which involves PC imaging / setting up / deployment / SNOW for asset tracking – some basic troubleshooting during deployment - should have good customer facing skills and good understanding of desktop support for imaging / deploying / troubleshooting PC's.
• Comfortability providing hands & feet support for Server and Network is a plus.
• Experience supporting mobile data plans, mobile networks, and devices is a plus.
• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
• Documents, maintains, upgrades, or replaces hardware and software systems.
• Supports and maintains user account information including rights, security, and systems groups.
• Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
• Network connection issues, track network connections back to network switches.
• Escalates problems and issues to a higher level of support if unable to resolve.
• Represents CompuCom in a professional and businesslike manner and communicates effectively with customers and associates.
• Interacts with customers, responding to routine technical questions or requests for information.
Qualifications:
Required:
• 3-6 years' experience supporting PC Hardware and software.
• Ability to confidently and safely lift up to 50 lbs.
• Ability to navigate between buildings and the production floor to support users.
• Experience with PC imaging / setting up / deployment / SNOW for asset tracking.
• Good customer facing skills.
• Good understanding of desktop support for imaging / deploying / troubleshooting PCs.
• Ability to provide hands & feet support for Server and Network.
• Experience supporting mobile data plans, mobile networks, and devices.
• Ability to maintain, analyze, troubleshoot, and repair computer systems, hardware, and computer peripherals.
• Ability to document, maintain, upgrade, or replace hardware and software systems.
• Ability to support and maintain user account information including rights, security, and systems groups.
• Ability to train employees, identify, analyze, and repair product failures, order and replace parts as needed.
• Ability to track network connections back to network switches.
• Ability to escalate problems and issues to a higher level of support if unable to resolve.
• Ability to represent CompuCom in a professional and businesslike manner.
• Ability to communicate effectively with customers and associates.
• Ability to interact with customers, responding to routine technical questions or requests for information.
Preferred:
• Comfortability providing hands & feet support for Server and Network.
• Experience supporting mobile data plans, mobile networks, and devices.
Company:
Aamazing IT offers IT solutions, Salesforce consulting, AI, data analytics, and staffing services. Founded in , the company is headquartered in Sugar Land, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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