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Desktop It Support Jobs (NOW HIRING)

Base8

IT Support Specialist

Studio City, CA

Information Technology Job Summary The IT Support Specialistis responsible forproviding ... Install, configure, and support desktops, laptops, printers, and mobile devices * Create and manage ...

Search Tactics LLC

Desktop Support

Manhattan, NY

Desktop Support Summer Intern Program * Build, Configure, deploy laptops * Imaging of IT equipment ... Shipment of equipment to satellite sites * IT support for Interns * IT Training and orientation

Emerson Hospital

IT Support Specialist

Concord, MA · On-site

$20 - $22/hr

IT Support Specialist Job Summary Reporting to the ServiceDesk Manager, the IT Support Specialist has primary responsibility forsupport of the end user desktop computing environment at Emerson ...

Ubertal Inc

Senior IT Support Specialist

Conyers, GA · On-site

This IT support role -- also known as a desktop support engineer, IT systems specialist, or infrastructure support analyst -- requires proven skills in Windows administration, network troubleshooting ...

Base8

IT Support Specialist

Studio City, CA · On-site

Job Title: IT Support Specialist Location: United States (On-site / Hybrid) Department: Information ... Install, configure, and support desktops, laptops, printers, and mobile devices * Create and manage ...

Discovery Land Company

IT Support Engineer

Austin, TX · On-site

Key Responsibilities Assists company staff with technical support of desktop computers ... Assists the IT Manager and gains progressive responsibilities relating to the company's IT infrast ...

WEST TEXAS SUPPLIES INC

Be Seen First

IT Support Technician

Midland, TX · On-site

$55K - $70K/yr

Job Summary As our IT Support Technician, you'll be the go-to resource for all things technology at ... Responsibilities Desktop & End-User Support * Serve as the first point of contact for employees ...

TreeHouse Foods

IT Desktop Support Analyst

Ogden, UT · On-site

$63K - $95K/yr

Information Technology Support Job Posting Title: IT Desktop Support Analyst About Us: TreeHouse Foods is a leading manufacturer of private label packaged foods and beverages, operating a network of ...

The Shade Store

IT Support Specialist

Port Chester, NY · On-site

They are seeking an IT Support Specialist to provide technical support for their offices, assist ... Responsibilities : • Provide Level 1 and Level 2 technical support for desktops, laptops, mobile ...

CFS

Desktop Support (on-site)

Portland, TN

$60K - $65K/yr

A multi-site manufacturing organization is seeking an IT Support Specialist to provide hands-on desktop and infrastructure support at its Portland, TN facility. This role is ideal for someone who ...

RENK America

IT Support Specialist

Cincinnati, OH

The IT Support Specialist will play a pivotal role in providing exceptional customer support and ... Essential Functions: * Desktop Support and Troubleshooting: Assists in providing timely and ...

KBR

IT Support Technician

Chantilly, VA

$22 - $30.25/hr

Title: IT Support Technician Belong. Connect. Grow. with KBR! KBR's National Security Solutions ... Provide desktop, peripheral, and user access support for office personnel, resolving hardware ...

CFS

Desktop Support (on-site)

Portland, TN

$60K - $65K/yr

A multi-site manufacturing organization is seeking an IT Support Specialist to provide hands-on desktop and infrastructure support at its Portland, TN facility. This role is ideal for someone who ...

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Desktop It Support information

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How much do desktop it support jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for desktop it support in the United States is $24.33, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $27.16 per hour, depending on experience, location, and employer.

What jobs make $3,000 a month without a degree?

For a Desktop IT Support role, earning $3,000 a month typically requires experience, certifications like CompTIA A+ or Network+, and a full-time schedule. Entry-level positions may start lower, but with skills in troubleshooting, hardware, and software, it is possible to reach or exceed this income level over time.

What are Desktop IT Support professionals?

Desktop IT Support professionals are responsible for assisting users with issues related to computer hardware, software, and network connectivity on desktop systems. They diagnose and resolve technical problems, install and configure new equipment, and provide guidance on using various applications. Their goal is to ensure that employees can work efficiently by minimizing downtime and addressing IT-related concerns promptly. Desktop IT Support staff often work both remotely and on-site to maintain and improve the overall IT environment within an organization.

What are the key skills and qualifications needed to thrive as a Desktop IT Support specialist, and why are they important?

To thrive as a Desktop IT Support specialist, you need strong troubleshooting skills, knowledge of operating systems (Windows and macOS), and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote support tools, and basic networking concepts is also important. Excellent communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues under pressure. These skills are crucial for ensuring minimal downtime, efficient issue resolution, and a positive user experience in any organization.

What is the difference between Desktop IT Support vs Help Desk Technician?

AspectDesktop IT SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, customer support
Employer & Industry UsageIT departments, corporate, small businessesIT support centers, service providers
Common Search & ComparisonYesYes

Desktop IT Support and Help Desk Technician roles often overlap, but Desktop IT Support typically involves hands-on hardware and software troubleshooting on-site, while Help Desk Technicians may handle remote support and customer inquiries. Both roles require similar certifications and are essential in IT support environments, but their focus and work settings differ slightly.

What are some common challenges faced by Desktop IT Support professionals, and how can they be overcome?

Desktop IT Support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting diverse hardware and software issues, and communicating technical solutions to non-technical users. To overcome these, it's important to develop strong organizational skills, keep up-to-date with the latest technologies, and practice clear, patient communication. Building strong relationships with team members and end users also helps in creating a supportive environment where problems can be resolved more efficiently.
More about Desktop It Support jobs
What cities are hiring for Desktop It Support jobs? Cities with the most Desktop It Support job openings:
What states have the most Desktop It Support jobs? States with the most job openings for Desktop It Support jobs include:
What job categories do people searching Desktop It Support jobs look for? The top searched job categories for Desktop It Support jobs are:
Desktop It Support jobs near you
Infographic showing various Desktop It Support job openings in the United States as of May 2026, with employment types broken down into 2% Locum Tenens, 6% As Needed, 8% Full Time, 2% Part Time, 80% Contract, and 2% Nights. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $50,603 per year, or $24.3 per hour.

IT Support Specialist

Base8

Studio City, CA

Other

Posted 26 days ago

Job description

Job Title:IT Support Specialist
Location:United States (On-site / Hybrid)
Department:Information Technology

Job Summary

The IT Support Specialistis responsible forproviding technicalassistanceand support to end-users, ensuring the efficient operation of computer systems, hardware, and software. This role involves troubleshooting issues,maintainingIT infrastructure, and delivering excellent customer service to internal or external stakeholders.


Key Responsibilities

  • Deliver frontline technicalassistancefor hardware, software, and network-related concerns
  • Address help desk requests, emails, and support calls within defined timelines
  • Install, configure, and support desktops, laptops, printers, and mobile devices
  • Create and manage user accounts, access rights, and password settings
  • Diagnose and resolve issues related to Windows and macOS operating systems
  • Provide support for cloud platforms such as Microsoft 365 or Google Workspace
  • Assistin resolving connectivity, VPN, and wireless network issues
  • Maintainaccuraterecords of incidents, resolutions, and IT procedures
  • Ensure systemsremainupdated with current patches and security updates
  • Ensure excellent customer service and communication throughout the support process
  • Coordinate with Level 1, Level 2, and infrastructure support teams
  • Track ticket progress and ensure issues are resolved within SLA timelines

Required Skills & Qualifications

Education & Experience

  • Bachelor's degree in computer science, Information Technology, or a related discipline
  • 4-5 years of experience in IT support or technical support roles
  • Strong capability to troubleshoot technical issues and provide userassistance
  • Comprehensive understanding of computer hardware, software, and networking concepts
  • Ability to assess technical requirements and train end users effectively
  • Hands-on experience with IT service management tools such asHaloPSAorServiceNow
  • Experience creating technical documentation and tracking performance metrics
  • Solid understanding of database administration and system security practices
  • Ability to stay updated with emerging technologies and IT support trends
  • Excellent verbal, written, and interpersonal communication skills

Technical Skills

  • Proficiencyin operating systems including Windows and macOS
  • Fundamental knowledge of networking concepts such as TCP/IP, DNS, and DHCP
  • Experience using ticketing platforms like ServiceNow, Jira, or Zendesk
  • Familiarity with Active Directory, remote desktop applications, and user support tools

Soft Skills:

  • Strong communicationand interpersonal skills
  • Problem-solving and analytical thinking
  • Ability to work independently and in a team
  • Customer-service mindset

Preferred Qualifications

  • Certifications such as CompTIA A+, Network+, or Microsoft certifications
  • Experience with cloud platforms (Azure, AWS)
  • Prior help desk or technical support experience

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