Overview: We are seeking a skilled Desktop Support Technician to join our IT team. As a Desktop Support Technician, you will be responsible for providing technical support and troubleshooting ...
Overview: We are seeking a skilled Desktop Support Technician to join our IT team. As a Desktop Support Technician, you will be responsible for providing technical support and troubleshooting ...
Description In this role you will and support, install, maintain, and support desktops (Mac and Windows), local networks, tablets and smartphones and common desktop applications. As an IT Systems ...
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Description In this role you will and support, install, maintain, and support desktops (Mac and Windows), local networks, tablets and smartphones and common desktop applications. As an IT Systems ...
Join Room & Board's Technology Services team as an IT Support Manager , where you will lead our ... Beyond leading Technology Support and Desktop Engineering, you'll play a key role in advancing our ...
Join Room & Board's Technology Services team as an IT Support Manager , where you will lead our ... Beyond leading Technology Support and Desktop Engineering, you'll play a key role in advancing our ...
IT Support Specialist
Albuquerque, NM · On-site
Microsoft Desktop Operating System Support (Windows, 10, 11) * Microsoft Server Operating System ... IT Services, advanced cybersecurity, and trusted strategic guidance. We have built a workplace ...
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IT Support Specialist
Albuquerque, NM · On-site
Microsoft Desktop Operating System Support (Windows, 10, 11) * Microsoft Server Operating System ... IT Services, advanced cybersecurity, and trusted strategic guidance. We have built a workplace ...
IT Support Manager
Golden Valley, MN · On-site
$120K/yr
Join Room & Board's Technology Services team as an IT Support Manager , where you will lead our ... Beyond leading Technology Support and Desktop Engineering, you'll play a key role in advancing our ...
IT Support Manager
Golden Valley, MN · On-site
$120K/yr
Join Room & Board's Technology Services team as an IT Support Manager , where you will lead our ... Beyond leading Technology Support and Desktop Engineering, you'll play a key role in advancing our ...
Information Technology Job Summary The IT Support Specialistis responsible forproviding ... Install, configure, and support desktops, laptops, printers, and mobile devices * Create and manage ...
Information Technology Job Summary The IT Support Specialistis responsible forproviding ... Install, configure, and support desktops, laptops, printers, and mobile devices * Create and manage ...
Desktop Support Analyst
Boston, MA · On-site
$25.25 - $34/hr
Are you a tech-savvy professional with a passion for providing exceptional IT support? We have a fantastic opportunity for a Desktop Support Analyst in Boston. This role is perfect for someone ...
Desktop Support Analyst
Boston, MA · On-site
$25.25 - $34/hr
Are you a tech-savvy professional with a passion for providing exceptional IT support? We have a fantastic opportunity for a Desktop Support Analyst in Boston. This role is perfect for someone ...
Daily tasks will include troubleshooting Windows desktop/laptops, networking equipment and iOS ... AS AN IT SUPPORT ENGINEER, YOU WILL: * Provide IT support by troubleshooting and resolving OS ...
Daily tasks will include troubleshooting Windows desktop/laptops, networking equipment and iOS ... AS AN IT SUPPORT ENGINEER, YOU WILL: * Provide IT support by troubleshooting and resolving OS ...
... t services to our valued clients. This role focuses on providing prompt, reliable, and expert ... IT operations across desktops, laptops, mobile devices, and network infrastructure. Key ...
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... t services to our valued clients. This role focuses on providing prompt, reliable, and expert ... IT operations across desktops, laptops, mobile devices, and network infrastructure. Key ...
IT Support Specialist
Oklahoma City, OK · On-site
$50K - $65K/yr
Job Title: IT Support Specialist Location: Oklahoma City, OK (Onsite with local travel) Pay Range ... Troubleshoot and resolve hardware, software, and peripheral issues (desktops, laptops, printers ...
IT Support Specialist
Oklahoma City, OK · On-site
$50K - $65K/yr
Job Title: IT Support Specialist Location: Oklahoma City, OK (Onsite with local travel) Pay Range ... Troubleshoot and resolve hardware, software, and peripheral issues (desktops, laptops, printers ...
... IT operations across office and warehouse environments. Key Responsibilities ... Deliver first-level desktop and end-user support for Windows 11 devices, Microsoft 365, printers ...
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... IT operations across office and warehouse environments. Key Responsibilities ... Deliver first-level desktop and end-user support for Windows 11 devices, Microsoft 365, printers ...
IT Support Specialist
Oklahoma City, OK · On-site
$50K - $65K/yr
Job Title: IT Support Specialist Location: Oklahoma City, OK (Onsite with local travel) Pay Range ... Troubleshoot and resolve hardware, software, and peripheral issues (desktops, laptops, printers ...
IT Support Specialist
Oklahoma City, OK · On-site
$50K - $65K/yr
Job Title: IT Support Specialist Location: Oklahoma City, OK (Onsite with local travel) Pay Range ... Troubleshoot and resolve hardware, software, and peripheral issues (desktops, laptops, printers ...
IT Support Technician
Longmont, CO · On-site
$25 - $32/hr
Information Technology Wage Range: $25.00 to $32.00/hr. Supervisory Position: No Company Overview ... Provide first-level technical support for desktop computers, laptops, mobile devices, printers, and ...
IT Support Technician
Longmont, CO · On-site
$25 - $32/hr
Information Technology Wage Range: $25.00 to $32.00/hr. Supervisory Position: No Company Overview ... Provide first-level technical support for desktop computers, laptops, mobile devices, printers, and ...
IT Support Specialist
Milwaukee, WI · On-site
Required : • 1-4+ years of IT Support, Helpdesk, or Desktop Support experience • Strong understanding of: Windows desktop OS, Office 365 applications, basic Active Directory tasks, PC hardware ...
IT Support Specialist
Milwaukee, WI · On-site
Required : • 1-4+ years of IT Support, Helpdesk, or Desktop Support experience • Strong understanding of: Windows desktop OS, Office 365 applications, basic Active Directory tasks, PC hardware ...
IT Support Technician Level 2
Lilburn, GA · On-site
$40K - $50K/yr
We are an MSP committed to delivering top-notch IT support and solutions to local businesses. We're ... Diagnose, repair, and refurbish IT equipment including desktops, laptops, servers, and networking ...
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IT Support Technician Level 2
Lilburn, GA · On-site
$40K - $50K/yr
We are an MSP committed to delivering top-notch IT support and solutions to local businesses. We're ... Diagnose, repair, and refurbish IT equipment including desktops, laptops, servers, and networking ...
IT Support Specialist
Atlanta, GA · On-site
Title: IT Support Specialist { Certified } Location: Atlanta, GA [ Onsite ] Duration: 12 Months ... Required 2 Years Experience with installation, maintenance, and troubleshooting of desktop computer ...
IT Support Specialist
Atlanta, GA · On-site
Title: IT Support Specialist { Certified } Location: Atlanta, GA [ Onsite ] Duration: 12 Months ... Required 2 Years Experience with installation, maintenance, and troubleshooting of desktop computer ...
IT Support
Atlanta, GA · On-site
$20.50 - $28/hr
The IT Support role helps support users with a wide range of desktop operating systems, applications, and mobile devices, plus network, virus, malicious software, and hardware support issues.
IT Support
Atlanta, GA · On-site
$20.50 - $28/hr
The IT Support role helps support users with a wide range of desktop operating systems, applications, and mobile devices, plus network, virus, malicious software, and hardware support issues.
IT Support Technician
Cambridge, MA · On-site
$23.75 - $32.50/hr
... an IT Support Technician. The role involves providing second-line support for sales users ... Required : • BACHELOR OF COMPUTER SCIENCE • Strong knowledge of desktop/laptop hardware • ...
IT Support Technician
Cambridge, MA · On-site
$23.75 - $32.50/hr
... an IT Support Technician. The role involves providing second-line support for sales users ... Required : • BACHELOR OF COMPUTER SCIENCE • Strong knowledge of desktop/laptop hardware • ...
IT Support Specialist
Saint Louis, MO · On-site
The IT Support Specialist provides first-level technical support to end users, ensuring timely ... Key Responsibilities · Deliver first-level desktop and end-user support for Windows 11 devices ...
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IT Support Specialist
Saint Louis, MO · On-site
The IT Support Specialist provides first-level technical support to end users, ensuring timely ... Key Responsibilities · Deliver first-level desktop and end-user support for Windows 11 devices ...
IT Desktop Support Technician
$20 - $23/hr
This opportunity is also suitable for any level of an IT support individual* One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support ...
IT Desktop Support Technician
$20 - $23/hr
This opportunity is also suitable for any level of an IT support individual* One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support ...
Desktop It Support information
See salary details
$10.34 - $12.87
1% of jobs
$12.87 - $15.41
1% of jobs
$15.41 - $17.94
8% of jobs
$19.55 is the 25th percentile. Wages below this are outliers.
$17.94 - $20.48
23% of jobs
The median wage is $22.61 / hr.
$20.48 - $23.01
20% of jobs
$23.01 - $25.55
18% of jobs
$26.47 is the 75th percentile. Wages above this are outliers.
$25.55 - $28.08
11% of jobs
$28.08 - $30.62
8% of jobs
$30.62 - $33.15
4% of jobs
$33.15 - $35.69
3% of jobs
$35.69 - $38.22
2% of jobs
$10
$24
$38
How much do desktop it support jobs pay per hour?
As of Jul 17, 2026, the average hourly pay for desktop it support in the United States is $24.33, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $27.16 per hour, depending on experience, location, and employer.
Is AI replacing tech support?
For a Desktop IT Support role, AI tools are increasingly used to automate routine tasks such as password resets and troubleshooting common issues. However, human support remains essential for complex problems, customer service, and personalized assistance, making AI a complement rather than a replacement for tech support professionals.
Is desktop support a good entry-level job?
Desktop IT support is often considered a good entry-level job because it provides hands-on experience with hardware, software, and troubleshooting skills. It typically requires basic technical knowledge, customer service skills, and may lead to advanced IT roles with experience and certifications like CompTIA A+ or Network+.
What are Desktop IT Support professionals?
Desktop IT Support professionals are responsible for assisting users with issues related to computer hardware, software, and network connectivity on desktop systems. They diagnose and resolve technical problems, install and configure new equipment, and provide guidance on using various applications. Their goal is to ensure that employees can work efficiently by minimizing downtime and addressing IT-related concerns promptly. Desktop IT Support staff often work both remotely and on-site to maintain and improve the overall IT environment within an organization.
Is desktop support an IT job?
Yes, desktop support is an IT job that involves assisting users with computer hardware, software, and network issues. It typically requires knowledge of operating systems, troubleshooting skills, and often certifications like CompTIA A+.
What is the highest salary for desktop support?
The highest salaries for desktop IT support specialists can exceed $70,000 annually, especially for those with advanced certifications, extensive experience, or in high-demand regions. Senior roles or those with specialized skills in network troubleshooting or security may earn higher compensation. Salary varies based on location, industry, and level of expertise.
What are the key skills and qualifications needed to thrive as a Desktop IT Support specialist, and why are they important?
To thrive as a Desktop IT Support specialist, you need strong troubleshooting skills, knowledge of operating systems (Windows and macOS), and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote support tools, and basic networking concepts is also important. Excellent communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues under pressure. These skills are crucial for ensuring minimal downtime, efficient issue resolution, and a positive user experience in any organization.
What is the difference between Desktop IT Support vs Help Desk Technician?
| Aspect | Desktop IT Support | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, ITIL |
| Work Environment | On-site, troubleshooting hardware/software issues | Remote or on-site, customer support |
| Employer & Industry Usage | IT departments, corporate, small businesses | IT support centers, service providers |
| Common Search & Comparison | Yes | Yes |
Desktop IT Support and Help Desk Technician roles often overlap, but Desktop IT Support typically involves hands-on hardware and software troubleshooting on-site, while Help Desk Technicians may handle remote support and customer inquiries. Both roles require similar certifications and are essential in IT support environments, but their focus and work settings differ slightly.
What are some common challenges faced by Desktop IT Support professionals, and how can they be overcome?
Desktop IT Support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting diverse hardware and software issues, and communicating technical solutions to non-technical users. To overcome these, it's important to develop strong organizational skills, keep up-to-date with the latest technologies, and practice clear, patient communication. Building strong relationships with team members and end users also helps in creating a supportive environment where problems can be resolved more efficiently.
More about Desktop It Support jobs
What cities are hiring for Desktop It Support jobs? Cities with the most Desktop It Support job openings:
What states have the most Desktop It Support jobs? States with the most job openings for Desktop It Support jobs include:
What job categories do people searching Desktop It Support jobs look for? The top searched job categories for Desktop It Support jobs are:
Contractor
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Job description
Must Have:
Service Now Tool, Active Directory, SCCM (Microsoft Configuration Manager). Imaging / autopilot, Intune / iPhones, Office 365, Windows10 / 11, Video Conference room support. Printer Issues, Hardware Troubleshooting, Blue Screen Error / Hardware Issues, Encryption, Network Support.
Overview:
We are seeking a skilled Desktop Support Technician to join our IT team. As a Desktop Support Technician, you will be responsible for providing technical support and troubleshooting assistance to our employees. This is a great opportunity to utilize your knowledge of network administration, technical support, and IT support to ensure the smooth operation of our organization's computer systems.
Responsibilities:
- Provide desktop support to end-users, including troubleshooting hardware and software issues
- Install, configure, and maintain computer systems and peripherals
- Set up and troubleshoot network connectivity for desktops and laptops
- Manage user accounts and permissions in Active Directory
- Assist with software installations and upgrades
- Respond to help desk tickets in a timely manner and provide resolution or escalate as necessary
- Collaborate with team members to resolve complex technical issues
- Document technical procedures and solutions for future reference
Qualifications:
- Proven experience as a Desktop Support Technician or similar role
- Strong knowledge of network administration, technical support, and IT support principles
- Proficiency in operating systems such as Windows, Linux, and Mac OS
- Familiarity with office productivity software (e.g., Microsoft Office)
- Experience with SCCM, Remedy, or ServiceNow ticketing systems is a plus
- Knowledge of VPN technologies and remote access tools
- Excellent problem-solving skills and attention to detail
- Strong communication and interpersonal skills
Service Now Tool, Active Directory, SCCM (Microsoft Configuration Manager). Imaging / autopilot, Intune / iPhones, Office 365, Windows10 / 11, Video Conference room support. Printer Issues, Hardware Troubleshooting, Blue Screen Error / Hardware Issues, Encryption, Network Support.
Overview:
We are seeking a skilled Desktop Support Technician to join our IT team. As a Desktop Support Technician, you will be responsible for providing technical support and troubleshooting assistance to our employees. This is a great opportunity to utilize your knowledge of network administration, technical support, and IT support to ensure the smooth operation of our organization's computer systems.
Responsibilities:
- Provide desktop support to end-users, including troubleshooting hardware and software issues
- Install, configure, and maintain computer systems and peripherals
- Set up and troubleshoot network connectivity for desktops and laptops
- Manage user accounts and permissions in Active Directory
- Assist with software installations and upgrades
- Respond to help desk tickets in a timely manner and provide resolution or escalate as necessary
- Collaborate with team members to resolve complex technical issues
- Document technical procedures and solutions for future reference
Qualifications:
- Proven experience as a Desktop Support Technician or similar role
- Strong knowledge of network administration, technical support, and IT support principles
- Proficiency in operating systems such as Windows, Linux, and Mac OS
- Familiarity with office productivity software (e.g., Microsoft Office)
- Experience with SCCM, Remedy, or ServiceNow ticketing systems is a plus
- Knowledge of VPN technologies and remote access tools
- Excellent problem-solving skills and attention to detail
- Strong communication and interpersonal skills
About Sybex Support Services
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