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Desktop It Support Jobs (NOW HIRING)

Connection

IT Specialist/Desktop Support

Detroit, MI · On-site

$39/hr

What We're Looking For Required Qualifications * 3+ years of IT Support, Help Desk, or Desktop Support experience. * Experience supporting Windows 10/11 environments. * Strong Microsoft 365 ...

Beyond IT Support

IT Support Specialist

Aurora, CO · On-site

Beyond IT Support is a company focused on providing IT solutions, and they are seeking an IT Support Specialist to assist with technical issues related to Microsoft's core business applications and ...

TalentBurst, Inc.

IT Desktop Support

Phoenix, AZ

Job Title: IT Desktop Support Location: Tolleson, AZ 85353 (Fully Onsite) Duration: 6+ Months Schedule: Full-time, M-F, 8:00 am - 5:00 pm. Overtime and on call as needed. Interview Process: One Round ...

New

Connection

IT Specialist/Desktop Support

Detroit, MI · On-site

$39/hr

MinMaxQualificationsWhat We're Looking For Required Qualifications * 3+ years of IT Support, Help Desk, or Desktop Support experience. * Experience supporting Windows 10/11 environments. * Strong ...

Trulieve

IT Support Tech

Tallahassee, FL · On-site

$19.50 - $26.50/hr

No Job Title: IT Support Technician Department: Information Technology Reports to: Technology ... Diagnose and resolve hardware, software, and network issues for desktops, laptops, mobile devices ...

eTeam

IT Support

Kenosha, WI · On-site

$21.25 - $29.25/hr

Responsibilities : • Provide Tier 1 and Tier 2 Support for various IT applications. Support Activities include: - Basic PC Hardware Support- Virtual Desktop/iPads/Printers/ IGELS/ Servers Support ...

Apolis

Desktop Support

Boston, MA · On-site

The role involves daily IT support, troubleshooting, and assisting users with new technologies ... required. • Desktop Support • 3-5 years of relevant experience Company : Apolis is a ...

3G Productions LLC

IT Support

Las Vegas, NV · On-site

$55K - $75K/yr

Diagnose and resolve desktop, laptop, printer, and peripheral issues in a timely manner * Support ... Maintain accurate IT asset management records (inventory, assignments, warranties, lifecycle ...

BMZ USA, INC

IT Support Technician

Virginia Beach, VA · On-site

$50K - $65K/yr

IT Support Technician BMZ USA, Inc. develops and manufactures advanced lithium-ion battery systems ... Troubleshoot and resolve issues involving desktops, laptops, printers, peripherals, and network ...

RIT Solutions, Inc.

IT Support Engineer

Manhattan, NY · On-site

RIT Solutions, Inc. is seeking an IT Support contractor who will serve as the primary provider of ... Required : • Strong interest and background in PC Hardware • Experience with desktop operating ...

Hemmersbach GmbH & Co. KG

IT Onsite Technician

Hesston, KS · On-site

$46K - $52K/yr

Minimum of 2 - 3 years of experience in Desktop IT support. * Knowledge of TCP/IP and networking protocols * Ability to work independently and as part of a team * Excellent communication and customer ...

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All JobsDesktop It Support Jobs

Desktop It Support information

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How much do desktop it support jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for desktop it support in the United States is $24.33, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $27.16 per hour, depending on experience, location, and employer.

What is desktop IT support?

Desktop IT Support professionals are responsible for assisting users with issues related to computer hardware, software, and network connectivity on desktop systems. They diagnose and resolve technical problems, install and configure new equipment, and provide guidance on using various applications. Their goal is to ensure that employees can work efficiently by minimizing downtime and addressing IT-related concerns promptly. Desktop IT Support staff often work both remotely and on-site to maintain and improve the overall IT environment within an organization.

What are the key skills and qualifications needed to thrive as a desktop IT support specialist?

To thrive as a Desktop IT Support specialist, you need strong troubleshooting skills, knowledge of operating systems (Windows and macOS), and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote support tools, and basic networking concepts is also important. Excellent communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues under pressure. These skills are crucial for ensuring minimal downtime, efficient issue resolution, and a positive user experience in any organization.

What is the difference between Desktop IT Support vs Help Desk Technician?

AspectDesktop IT SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, customer support
Employer & Industry UsageIT departments, corporate, small businessesIT support centers, service providers
Common Search & ComparisonYesYes

Desktop IT Support and Help Desk Technician roles often overlap, but Desktop IT Support typically involves hands-on hardware and software troubleshooting on-site, while Help Desk Technicians may handle remote support and customer inquiries. Both roles require similar certifications and are essential in IT support environments, but their focus and work settings differ slightly.

What are some common challenges faced by desktop IT support professionals, and how can they be overcome?

Desktop IT Support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting diverse hardware and software issues, and communicating technical solutions to non-technical users. To overcome these, it's important to develop strong organizational skills, keep up-to-date with the latest technologies, and practice clear, patient communication. Building strong relationships with team members and end users also helps in creating a supportive environment where problems can be resolved more efficiently.
More about Desktop It Support jobs
What cities are hiring for Desktop It Support jobs? Cities with the most Desktop It Support job openings:
What states have the most Desktop It Support jobs? States with the most job openings for Desktop It Support jobs include:
What job categories do people searching Desktop It Support jobs look for? The top searched job categories for Desktop It Support jobs are:
Desktop It Support jobs near you
Infographic showing various Desktop It Support job openings in the United States as of July 2026, with employment types broken down into 10% Locum Tenens, 66% Full Time, 10% Part Time, 1% Temporary, and 13% Contract. Highlights an 70% Physical, 3% Hybrid, and 27% Remote job distribution, with an average salary of $50,603 per year, or $24.3 per hour.

IT Specialist/Desktop Support

Connection

Detroit, MI • On-site

$39/hr

Full-time

Posted 21 days ago

Job description

IT Support Specialist

Senior Services / Nonprofit Healthcare Industry
Detroit, MI (100% Onsite)
Monday – Friday | 8:30 AM – 5:00 PM
$39.00/hour
90-Day Contract with Strong Potential for Extension

We are seeking an experienced IT Support Specialist to join a well-established nonprofit organization serving the senior healthcare community in Detroit. This is an excellent opportunity for a customer-focused IT professional who enjoys supporting end users in a collaborative environment while making a meaningful impact. You'll provide day-to-day technical support for approximately 150 users, helping maintain business continuity during a period of increased IT demand.


What You'll Do
  • Serve as the primary point of contact for end-user technical support requests.
  • Troubleshoot Windows 10/11 desktops, laptops, hardware, printers, scanners, and mobile devices.
  • Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.
  • Prepare, image, configure, and deploy laptops, desktops, and mobile devices.
  • Perform onboarding and offboarding tasks, including user account administration and password resets.
  • Assist with Microsoft 365 administration, mailbox access, and group memberships.
  • Coordinate hardware repairs with vendors and maintain accurate inventory records.
  • Follow security best practices and support compliance within a HIPAA-regulated environment.
  • Escalate complex technical issues when appropriate and maintain thorough documentation of support activities.

What We're Looking For

Required Qualifications

  • 3+ years of IT Support, Help Desk, or Desktop Support experience.
  • Experience supporting Windows 10/11 environments.
  • Strong Microsoft 365 troubleshooting experience.
  • Excellent hardware and software troubleshooting skills.
  • Security-minded approach with cybersecurity awareness.
  • Outstanding customer service and communication skills.
  • Ability to work independently with minimal supervision.

Preferred Qualifications

  • Active Directory and/or Microsoft Entra ID experience.
  • Exchange Online administration.
  • Basic networking knowledge.
  • Experience supporting a HIPAA-regulated environment.
  • PowerShell familiarity.
Additional Information
  • 100% onsite in Detroit, MI.
  • Standard business hours: Monday through Friday, 8:30 AM – 5:00 PM.
  • Very minimal local travel, if any.
  • Occasional laptop deployments requiring lifting of equipment up to 20 lbs.
  • Contract position expected to begin ASAP with a strong possibility of extension based on business needs.

This role is ideal for an IT professional who enjoys providing hands-on technical support, thrives in a service-oriented environment, and wants to contribute to an organization that supports older adults and the surrounding community.

Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a “live person".  

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