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Desktop It Support Jobs (NOW HIRING)

Hemmersbach GmbH & Co. KG

IT Onsite Technician

Beloit, KS · On-site

$46K/yr

Minimum of 2 - 3 years of experience in Desktop IT support. * Knowledge of TCP/IP and networking protocols * Ability to work independently and as part of a team * Excellent communication and customer ...

Hemmersbach GmbH & Co. KG

IT Onsite Technician

Summit, NJ · On-site

$43K - $47K/yr

Minimum of 2 - 3 years of experience in Desktop IT support * Knowledge of TCP/IP and networking protocols * Ability to work independently and as part of a team * Excellent communication and customer ...

Trulieve

IT Support Tech

Clearwater, FL · On-site

$19 - $26/hr

No Job Title: IT Support Technician Department: Information Technology Reports to: Technology ... Diagnose and resolve hardware, software, and network issues for desktops, laptops, mobile devices ...

BMZ USA, Inc.

IT Support Technician

Virginia Beach, VA · On-site

$20.50 - $28/hr

They are seeking a motivated, hands-on IT Support Technician to support daily IT operations across ... Windows operating systems, Microsoft Office, Active Directory, Desktop hardware and software ...

Trulieve

IT Support Tech

Clearwater, FL

$19 - $26/hr

No Job Title:IT Support Technician Department:Information Technology Reports to:Technology ... Diagnose and resolve hardware, software, and network issues for desktops, laptops, mobile devices ...

Trulieve

IT Support Tech

Pittsburgh, PA · On-site

$20.75 - $28.75/hr

Yes Job Title : IT Support Technician Department: Information Technology Reports to: Technology ... Diagnose and resolve hardware, software, and network issues for desktops, laptops, mobile devices ...

Bar None Auction

IT Support Technician

Sacramento, CA · On-site

IT Support Technician Who We Are Bar None Auction is a leading auction company specializing in ... desktops, laptops and printers • Perform user account management in Microsoft 365 including ...

Ubertal Inc

IT Support Specialist

Tucker, GA · On-site

Contract | Full-Time | 6-Month Contract We are seeking an IT Support Specialist (also known as a Help Desk Technician, Desktop Support Analyst, or End-User Support Specialist) to provide hands-on ...

IMAGE TECH GROUP LLC

IT Support Technician

Wixom, MI · On-site

$50K - $80K/yr

Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers, routers, switches, and user issues * Support Microsoft 365, Windows OS, and basic Active Directory tasks * Troubleshoot ...

PRIORITY ONDEMAND

IT Support Engineer

Scottsdale, AZ · On-site

The IT Support Engineer is a key member of the IT team and will be primarily responsible for ... Responsibilities include maintenance and management of company desktops, notebooks, mobile devices ...

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All JobsDesktop It Support Jobs

Desktop It Support information

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$10

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How much do desktop it support jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for desktop it support in the United States is $24.33, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $27.16 per hour, depending on experience, location, and employer.

What are Desktop IT Support professionals?

Desktop IT Support professionals are responsible for assisting users with issues related to computer hardware, software, and network connectivity on desktop systems. They diagnose and resolve technical problems, install and configure new equipment, and provide guidance on using various applications. Their goal is to ensure that employees can work efficiently by minimizing downtime and addressing IT-related concerns promptly. Desktop IT Support staff often work both remotely and on-site to maintain and improve the overall IT environment within an organization.

What are the key skills and qualifications needed to thrive as a Desktop IT Support specialist, and why are they important?

To thrive as a Desktop IT Support specialist, you need strong troubleshooting skills, knowledge of operating systems (Windows and macOS), and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote support tools, and basic networking concepts is also important. Excellent communication, patience, and problem-solving abilities help you effectively assist users and manage technical issues under pressure. These skills are crucial for ensuring minimal downtime, efficient issue resolution, and a positive user experience in any organization.

What is the difference between Desktop IT Support vs Help Desk Technician?

AspectDesktop IT SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, troubleshooting hardware/software issuesRemote or on-site, customer support
Employer & Industry UsageIT departments, corporate, small businessesIT support centers, service providers
Common Search & ComparisonYesYes

Desktop IT Support and Help Desk Technician roles often overlap, but Desktop IT Support typically involves hands-on hardware and software troubleshooting on-site, while Help Desk Technicians may handle remote support and customer inquiries. Both roles require similar certifications and are essential in IT support environments, but their focus and work settings differ slightly.

What are some common challenges faced by Desktop IT Support professionals, and how can they be overcome?

Desktop IT Support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting diverse hardware and software issues, and communicating technical solutions to non-technical users. To overcome these, it's important to develop strong organizational skills, keep up-to-date with the latest technologies, and practice clear, patient communication. Building strong relationships with team members and end users also helps in creating a supportive environment where problems can be resolved more efficiently.
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Desktop It Support jobs near you

IT Onsite Technician

Hemmersbach GmbH & Co. KG

Beloit, KS • On-site

$46K/yr

Full-time

Medical, Dental, Vision, Life

Posted 22 days ago

Job description

Recruiting contact
Contact us directly if you have any questions about this open job position
Contact us
Your skills
  • Minimum of 2 - 3 years of experience in Desktop IT support.
  • Knowledge of TCP/IP and networking protocols
  • Ability to work independently and as part of a team
  • Excellent communication and customer service skills
  • Technical certifications such as A+ or Network+ are preferred
  • Familiarity with Windows OS, Mac OS, and various software applications
  • Ability to lift up to 50 lbs and travel as needed based on customer demand
  • This role is a Salary Non-exempt position with a targeted salary range of $46,100.00 USD.

Your tasks
Hemmersbach is seeking an experienced L2 Onsite Technician to provide onsite IT support across enterprise environments. The role focuses on troubleshooting hardware and software issues, supporting desktops, laptops, and peripherals, and maintaining IT infrastructure. The ideal candidate has strong technical troubleshooting skills, experience with desktop support, and delivers excellent customer service while working directly at client sites.
Key Responsibilities:
  • Provide onsite technical support for desktops, laptops, and peripherals
  • Diagnose and resolve hardware and software issues
  • Install, configure, and maintain IT systems and applications
  • Maintain accurate service records, inventory, and equipment tracking
  • Communicate effectively with clients, teams, and management
  • Support project rollouts and deployments

Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.
Your benefits
  • Health/ Medical insurance
  • Life insurance
  • Disability Insurance
  • Dental insurance
  • Flexible spending account FSA
  • Internal career development program
  • Vision Insurance

Apply