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Desktop Administrator Jobs (NOW HIRING)

Carriage Services

IT Desktop Administrator

Houston, TX · On-site

$60K/yr

IT Desktop Administrator At Carriage Services , we are united by our purpose of creating premier experiences through innovation, empowered partnership, and elevated service. As a member of our team ...

Plexus Corp.

Desktop Administrator I

Nampa, ID · On-site

$51K - $77K/yr

Desktop Administrators are responsible for providing IT service excellence for our internal customers as well as management of site computing equipment, including but not limited to laptops, desktops ...

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How much do desktop administrator jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for desktop administrator in the United States is $34.48, according to ZipRecruiter salary data. Most workers in this role earn between $26.68 and $38.94 per hour, depending on experience, location, and employer.

What is the difference between Desktop Administrator vs Network Administrator?

AspectDesktop AdministratorNetwork Administrator
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentFocuses on individual desktops, laptops, and user supportManages network infrastructure, servers, and connectivity
Employer & Industry UsageIT support teams in various industries, corporate environmentsNetwork teams in organizations with complex network needs

While both roles support IT infrastructure, a Desktop Administrator primarily manages end-user devices and provides user support, whereas a Network Administrator oversees network systems and connectivity. The roles often collaborate but focus on different aspects of IT management.

What are some common challenges faced by a Desktop Administrator in managing a large organization's IT environment?

Desktop Administrators in large organizations often encounter challenges such as managing a wide variety of hardware and software configurations, ensuring timely software updates and security patches across all endpoints, and efficiently handling user support requests. Balancing proactive maintenance with reactive troubleshooting is a key part of the role, as is maintaining clear documentation. Additionally, coordinating with network and server teams is essential to resolve complex issues and to implement organization-wide IT policies effectively.

What is a Desktop Administrator?

A Desktop Administrator is an IT professional responsible for managing, maintaining, and troubleshooting computer desktops and related hardware within an organization. They handle software installations, updates, security patches, and user support for desktop-related issues. Their role ensures that all desktop systems are running efficiently and securely, supporting the daily operations of employees. Desktop Administrators often work closely with other IT staff to implement company policies and resolve technical problems.

What are the key skills and qualifications needed to thrive as a Desktop Administrator, and why are they important?

To thrive as a Desktop Administrator, you need strong knowledge of operating systems, hardware troubleshooting, and network fundamentals, typically supported by an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with tools such as Active Directory, SCCM, remote desktop software, and ticketing systems is essential. Excellent problem-solving abilities, customer service orientation, and effective communication skills help Desktop Administrators stand out. These skills are vital for ensuring reliable IT support, minimizing downtime, and maintaining smooth day-to-day operations for end users.

What Is a Desktop Administrator?

A desktop administrator is responsible for the management of user workstations for an organization. Desktop administration or DA job duties involve configuring and overseeing network connections, data management, user settings, and security. You also handle technical support issues for users as they arise. The qualifications to begin a career as a desktop administrator include a bachelor’s degree in computer science or a related field. To succeed in this job, you need excellent customer service and critical thinking skills as well as experience working with a variety of computer software and cloud environments.

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Desktop Administrator jobs near you
Infographic showing various Desktop Administrator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $71,711 per year, or $34.5 per hour.

Desktop Administrator (Evenings/Weekends)

RRI, Inc.

Columbus, OH

$8.50/hr

Full-time

Re-posted 23 days ago

Job description

Company Description

Red Roof Inn was incorporated by founder James R. Trueman in 1972. The brand's first hotel opened in Columbus, Ohio, with a single room rate of $8.50 in 1973. Today, Red Roof has nearly 400 properties nationwide and serves millions of guests each year. For over 40 years, the company and hotels have been known for a warm and welcoming spirit. 


Red Roof is a leader in the economy hotel market with both franchised and corporate-owned properties. The primary goal at Red Roof is to provide customers a savings without sacrificing comfort. Most recently, Red Roof made keeping in touch while traveling that much easier with their Free Communication. Guests can take advantage of free Wi-Fi, local and long distance calls within the continental U.S., and up to 10 fax pages sent within the continental U.S. Additionally, the brand stands behind their Hassle-Free Guarantee: should a guest have a concern during their stay, simply contact the front desk and allow them to address and solve the problem. If they cannot resolve your concern prior to your departure, they don't expect you to pay for that night. In 2009 Red Roof unveiled their NextGen hotels, featuring sleek exteriors with luxuriously appointed and technologically advanced interiors that signal a new era for the hotel chain. The Columbus, Ohio-based company has more than 3,500 employees.

Job Description

The Desktop Administrator's role is to analyze and resolve end user hardware and software computer problems in a timely and accurate fashion, provide end user training where required. Conduct hardware evaluations. Conduct vendor management (works closely with vendors on roadmaps for their products, pricing and issues). Conduct updates, security patches, testing, and planning for next versions of desktop software (MS Office, MS Operating System, etc.). This also includes, purchasing, planning, developing, installing, configuring, maintaining, supporting and optimizing all desktop, laptop, phone and printer hardware and software. The person will also help the network administrator as necessary to support the servers and network configuration.


Position Responsibilities


Planning for future desktop and laptop hardware/Software acquisitions, including purchasing and price negotiations, consulting with users to determine hardware and software needs.

Administer Network end user accounts. Create new user accounts.  

Manage access privileges of end users and maintain appropriate levels of security for various network resources.

Develop and implement environment monitoring to ensure compliance with licensing, security, and configuration requirements.

Develop and implement approved standards, policies, processes, and procedures that ensure stable, secure, and cost effective end user computing environment.

Develop and implement test and management processes for software deployment packages.

Develop distribution packages to install software for desktop and laptop computers.

Develop and maintain the ticket tracking system and asset inventory system.

Conduct testing, troubleshooting and maintain the PC's, Printers, and Phones.

Work with vendors on warranty registration and replacements.

Telecommunications support for VoIP network. Including installation of phones and programming new user features.

Assist Network Administrator with Server and Network Management.

Respond to user's needs in a prompt, courteous, professional manner.

Establish and maintain effective professional working relationship with co-workers, and every level of management.

Qualifications

Associates Degree in IT or related experience.

Experience with IBM or compatible microcomputers

Prefer experience with Win2K3 networks.

Prior experience supporting Microsoft Windows-compatible software applications in a networked environment.

Prefer basic familiarity with Microsoft Office 2003 and 2007 and/or other Microsoft desktop applications.

Prior experience that involved significant customer and end-user interaction.

Analytical and problem-solving skills

Demonstrated aptitude for learning new technologies.

Strong Interpersonal Skills.


Additional Information

EOE/M/F/Disabled/Veteran

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