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Desktop Administrator Jobs in Florida (NOW HIRING)

Empath Health

Desktop Administrator

Ocala, FL · On-site

Empath Health is seeking a Desktop Support Administrator is responsible for providing technical support and maintaining desktop and mobile device systems for colleagues within their service area and ...

Empath Health

Desktop Administrator

Bradenton, FL · On-site

Empath Health is seeking a Desktop Support Administrator is responsible for providing technical support and maintaining desktop and mobile device systems for colleagues within their service area and ...

HC Brands

Desktop Administrator

Jacksonville, FL · On-site

Desktop Administrator Department: Technology Employment Type: Full Time Location: Jacksonville, FL Reporting To: Daniel Kellogg Description HC Brands is seeking an IT Helpdesk Assistant ...

HC Brands

Desktop Administrator

Jacksonville, FL

The ideal candidate will have experience with desktop systems, workstations, servers, and network issues. They will be able to document client incidents in our ticketing system to ensure a timely ...

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TMG Global

Desktop Deployment Technician

Miami, FL · On-site

$30 - $35/hr

Modern Desktop Administrator Associate, or ITIL Foundation, are advantageous.Successful applicants will demonstrate experience with hardware troubleshooting, operating systems, network fundamentals ...

TMG Global

Desktop Deployment Technician

Miami, FL · On-site

$30 - $35/hr

Modern Desktop Administrator Associate, or ITIL Foundation, are advantageous. Successful applicants will demonstrate experience with hardware troubleshooting, operating systems, network fundamentals ...

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Desktop Administrator information

See Florida salary details

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How much do desktop administrator jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for desktop administrator in Florida is $25.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $29.09 per hour, depending on experience, location, and employer.

What is a desktop administrator?

A Desktop Administrator is an IT professional responsible for managing, maintaining, and troubleshooting computer desktops and related hardware within an organization. They handle software installations, updates, security patches, and user support for desktop-related issues. Their role ensures that all desktop systems are running efficiently and securely, supporting the daily operations of employees. Desktop Administrators often work closely with other IT staff to implement company policies and resolve technical problems.

What is a desktop administrator?

A desktop administrator is responsible for the management of user workstations for an organization. Desktop administration or DA job duties involve configuring and overseeing network connections, data management, user settings, and security. You also handle technical support issues for users as they arise. The qualifications to begin a career as a desktop administrator include a bachelor’s degree in computer science or a related field. To succeed in this job, you need excellent customer service and critical thinking skills as well as experience working with a variety of computer software and cloud environments.

What are the key skills and qualifications needed to thrive as a desktop administrator?

To thrive as a Desktop Administrator, you need strong knowledge of operating systems, hardware troubleshooting, and network fundamentals, typically supported by an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with tools such as Active Directory, SCCM, remote desktop software, and ticketing systems is essential. Excellent problem-solving abilities, customer service orientation, and effective communication skills help Desktop Administrators stand out. These skills are vital for ensuring reliable IT support, minimizing downtime, and maintaining smooth day-to-day operations for end users.

What are some common challenges faced by a desktop administrator in managing a large organization's IT environment?

Desktop Administrators in large organizations often encounter challenges such as managing a wide variety of hardware and software configurations, ensuring timely software updates and security patches across all endpoints, and efficiently handling user support requests. Balancing proactive maintenance with reactive troubleshooting is a key part of the role, as is maintaining clear documentation. Additionally, coordinating with network and server teams is essential to resolve complex issues and to implement organization-wide IT policies effectively.

What is the difference between Desktop Administrator vs Network Administrator?

AspectDesktop AdministratorNetwork Administrator
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentFocuses on individual desktops, laptops, and user supportManages network infrastructure, servers, and connectivity
Employer & Industry UsageIT support teams in various industries, corporate environmentsNetwork teams in organizations with complex network needs

While both roles support IT infrastructure, a Desktop Administrator primarily manages end-user devices and provides user support, whereas a Network Administrator oversees network systems and connectivity. The roles often collaborate but focus on different aspects of IT management.

How much does a desktop administrator make?

A desktop administrator typically earns between $50,000 and $80,000 annually, depending on experience, location, and certifications. They are responsible for managing and troubleshooting desktop systems, often requiring knowledge of operating systems, hardware, and network configurations.
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Desktop Administrator jobs near you
Infographic showing various Desktop Administrator job openings in Florida as of August 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 10% Physical, and 90% Remote job distribution, with an average salary of $53,589 per year, or $25.8 per hour.

Desktop Administrator

Empath Health

Ocala, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Empath Health rating

8.5

Company rating: 8.5 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

Empath Health is seeking a Desktop Support Administrator is responsible for providing technical support and maintaining desktop and mobile device systems for colleagues within their service area and as needed, across the organization. This position involves installing software and updates, configuring system settings, and troubleshooting hardware and software issues. The Desktop Support Administrator responds to incoming ticket requests, calls, and walk-in requests and when needed, travels to other sites to provide on-site, deskside support to the client. In addition, this position will perform service desk functions, on-site functionals tasks, and be available to support clients through participation in on-call rotation.
What you'll Do
  • Applies technical knowledge to support end-users for desktops, laptops, and mobile devices as well as telecom services, email service, and all IT client provided services.
  • Creates and implements solutions to correct and prevent ongoing systems issues, to minimize disruptions to the productivity of the end-user.
  • Performs physical inventory of laptops and other equipment, accessories, and parts to ensure configuration and inventory management database entries are complete and accurate.
  • Participates in on-call rotation.
  • May be required to travel between facilities.

Why Join Empath Health?
  • Earn Competitive Pay: Your skills and contributions are recognized and rewarded.
  • Benefits & Wellness: Medical, dental, vision, life insurance, retirement with company match, plus wellness programs to support your mind and body.
  • Industry-Leading PTO: 5+ weeks to rest, recharge, and live your Full Life.
  • Grow Your Career: CEU support, tuition reimbursement, and advancement opportunities.
  • Make a Difference: Join a mission-driven team dedicated to kindness, compassion, and Full Life Care for All.

What You'll Need
  • Associate's or Bachelor's degree in Computer science or related field with 3 or more years of experience in a corporate Information Technology department providing end-user support over a wide range of systems. Or, an equivalent level of education and experience.
  • Microsoft Certification on Office Applications, Windows, 7, 8, and/or 10 strongly preferred.; CompTia A+ Certification strongly preferred.
  • Knowledge and experience with Information Technology Infrastructure Library (ITIL) reference model.
  • Experience with end-user IT support (e.g., Windows operating systems, PC hardware, antivirus tools. personal firewall tools, web browser, MS Office applications).
  • Must be available for and participate in on-call rotation overnight and weekends.
  • Ability to work on-site and travel between locations as needed. Has a valid active driver's license, reliable transportation, and auto insurance.

What You'll Find at Empath Health
Unified in empathy, we serve our communities through extraordinary Full Life Care for All.
Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida, including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support.
Full Life Care means caring for the whole person, body, mind, and spirit, with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life.
At Empath Health, you'll find purpose, partnership, and possibility in a culture where compassion drives excellence and every team member helps make life's journey more meaningful.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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