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Desktop Administrator Jobs (NOW HIRING)

DANE LLC

Desktop Support Admin

Chantilly, VA

$62K - $67K/yr

We are seeking a skilled and motivated DSS System Administrator to join our dynamic team. As a valued member of our organization, you will play a crucial role in providing exceptional Desktop Support ...

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How much do desktop administrator jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for desktop administrator in the United States is $34.48, according to ZipRecruiter salary data. Most workers in this role earn between $26.68 and $38.94 per hour, depending on experience, location, and employer.

What is the difference between Desktop Administrator vs Network Administrator?

AspectDesktop AdministratorNetwork Administrator
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentFocuses on individual desktops, laptops, and user supportManages network infrastructure, servers, and connectivity
Employer & Industry UsageIT support teams in various industries, corporate environmentsNetwork teams in organizations with complex network needs

While both roles support IT infrastructure, a Desktop Administrator primarily manages end-user devices and provides user support, whereas a Network Administrator oversees network systems and connectivity. The roles often collaborate but focus on different aspects of IT management.

What are some common challenges faced by a Desktop Administrator in managing a large organization's IT environment?

Desktop Administrators in large organizations often encounter challenges such as managing a wide variety of hardware and software configurations, ensuring timely software updates and security patches across all endpoints, and efficiently handling user support requests. Balancing proactive maintenance with reactive troubleshooting is a key part of the role, as is maintaining clear documentation. Additionally, coordinating with network and server teams is essential to resolve complex issues and to implement organization-wide IT policies effectively.

What is a Desktop Administrator?

A Desktop Administrator is an IT professional responsible for managing, maintaining, and troubleshooting computer desktops and related hardware within an organization. They handle software installations, updates, security patches, and user support for desktop-related issues. Their role ensures that all desktop systems are running efficiently and securely, supporting the daily operations of employees. Desktop Administrators often work closely with other IT staff to implement company policies and resolve technical problems.

What are the key skills and qualifications needed to thrive as a Desktop Administrator, and why are they important?

To thrive as a Desktop Administrator, you need strong knowledge of operating systems, hardware troubleshooting, and network fundamentals, typically supported by an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with tools such as Active Directory, SCCM, remote desktop software, and ticketing systems is essential. Excellent problem-solving abilities, customer service orientation, and effective communication skills help Desktop Administrators stand out. These skills are vital for ensuring reliable IT support, minimizing downtime, and maintaining smooth day-to-day operations for end users.

What Is a Desktop Administrator?

A desktop administrator is responsible for the management of user workstations for an organization. Desktop administration or DA job duties involve configuring and overseeing network connections, data management, user settings, and security. You also handle technical support issues for users as they arise. The qualifications to begin a career as a desktop administrator include a bachelor’s degree in computer science or a related field. To succeed in this job, you need excellent customer service and critical thinking skills as well as experience working with a variety of computer software and cloud environments.

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Desktop Administrator jobs near you
Infographic showing various Desktop Administrator job openings in the United States as of May 2026, with employment types broken down into 93% Full Time, 4% Part Time, 1% Temporary, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $71,711 per year, or $34.5 per hour.
Windows Desktop Administrator (TS/SCI)

Windows Desktop Administrator (TS/SCI)

Koniag Government Services

Fort Belvoir, VA • On-site

Full-time

Posted 6 days ago

Job description

Job Summary:
Koniag IT Solutions, a Koniag Government Services company, is seeking an experienced Senior Windows Desktop Administrator with an active TS/SCI clearance. The role involves providing advanced technical support, troubleshooting, and systems administration across enterprise Windows environments.
Responsibilities:
• Perform systems administration and troubleshooting — Resolve user tickets, outages, and technical issues across Windows desktop environments.
• Support COTS and custom applications — Install, configure, maintain, and troubleshoot commercial and government‑developed applications.
• Analyze and test hardware/software — Evaluate issues reported by customers and validate fixes.
• Support facility stand‑ups and tear‑downs — Assist with installation, security configuration, and breakdown of IT systems for new or retired facilities.
• Mitigate security issues — Apply patches, configuration changes, and remediation steps as required.
• Document and escalate tickets — Ensure all troubleshooting steps are recorded; escalate fully documented issues when necessary.
• Prepare activity and progress reports — Maintain accurate records of support actions and resolutions.
• Coordinate across support agencies — Track escalations and ensure timely resolution of customer issues.
Qualifications:
Required:
• Active TS/SCI Clearance
• Associate’s degree in information technology or related field, or equivalent experience.
• 5+ years of experience providing Tier 1 and Tier 2 technical support for Windows environments.
• Experience supporting hardware, software, and peripheral devices in enterprise environments.
• Experience working with ServiceNow or similar ticketing systems.
• Must be a U.S. Citizen and able to obtain a Secret clearance (active clearance preferred).
• Strong customer service and communication skills (written and verbal).
• Excellent interpersonal skills with the ability to listen and understand user issues.
• Working knowledge of ServiceNow ticket creation, updates, and closure.
• Strong understanding of computer terminology and troubleshooting methodologies.
• Experience installing, configuring, and troubleshooting Windows hardware and software.
• Ability to document issues thoroughly and escalate when appropriate.
• Strong attention to detail and ability to follow structured processes.
• One or more industry certifications such as A+, Network+, Security+ (Security+ required within 6 months).
Preferred:
• Experience as a Network Administrator or Systems Administrator.
• Experience supporting servers and enterprise‑level Windows environments.
• Experience with cable creation, testing, loopbacks, and equipment installation.
• Familiarity with RF, VTC, or communications systems (if applicable to program).
• Experience providing IT training to end users.
• Strong ability to lead with integrity, collaborate effectively, and contribute to a positive team environment.
Company:
Koniag Government Services is a Professional Services and Operational Management to Federal Government. Founded in 1971, the company is headquartered in Chantilly, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

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