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Desktop Administrator Jobs (NOW HIRING)

Position Summary This Desktop Support Administrator role provides on-site technical support to a regional office and assists with tickets from locations across the US, MX, and Europe. The incumbent ...

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Desktop Administrator information

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How much do desktop administrator jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for desktop administrator in the United States is $34.48, according to ZipRecruiter salary data. Most workers in this role earn between $26.68 and $38.94 per hour, depending on experience, location, and employer.

What is the difference between Desktop Administrator vs Network Administrator?

AspectDesktop AdministratorNetwork Administrator
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentFocuses on individual desktops, laptops, and user supportManages network infrastructure, servers, and connectivity
Employer & Industry UsageIT support teams in various industries, corporate environmentsNetwork teams in organizations with complex network needs

While both roles support IT infrastructure, a Desktop Administrator primarily manages end-user devices and provides user support, whereas a Network Administrator oversees network systems and connectivity. The roles often collaborate but focus on different aspects of IT management.

What are some common challenges faced by a Desktop Administrator in managing a large organization's IT environment?

Desktop Administrators in large organizations often encounter challenges such as managing a wide variety of hardware and software configurations, ensuring timely software updates and security patches across all endpoints, and efficiently handling user support requests. Balancing proactive maintenance with reactive troubleshooting is a key part of the role, as is maintaining clear documentation. Additionally, coordinating with network and server teams is essential to resolve complex issues and to implement organization-wide IT policies effectively.

What is a Desktop Administrator?

A Desktop Administrator is an IT professional responsible for managing, maintaining, and troubleshooting computer desktops and related hardware within an organization. They handle software installations, updates, security patches, and user support for desktop-related issues. Their role ensures that all desktop systems are running efficiently and securely, supporting the daily operations of employees. Desktop Administrators often work closely with other IT staff to implement company policies and resolve technical problems.

What are the key skills and qualifications needed to thrive as a Desktop Administrator, and why are they important?

To thrive as a Desktop Administrator, you need strong knowledge of operating systems, hardware troubleshooting, and network fundamentals, typically supported by an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with tools such as Active Directory, SCCM, remote desktop software, and ticketing systems is essential. Excellent problem-solving abilities, customer service orientation, and effective communication skills help Desktop Administrators stand out. These skills are vital for ensuring reliable IT support, minimizing downtime, and maintaining smooth day-to-day operations for end users.

What Is a Desktop Administrator?

A desktop administrator is responsible for the management of user workstations for an organization. Desktop administration or DA job duties involve configuring and overseeing network connections, data management, user settings, and security. You also handle technical support issues for users as they arise. The qualifications to begin a career as a desktop administrator include a bachelor’s degree in computer science or a related field. To succeed in this job, you need excellent customer service and critical thinking skills as well as experience working with a variety of computer software and cloud environments.

What cities are hiring for Desktop Administrator jobs? Cities with the most Desktop Administrator job openings:
What are the most commonly searched types of Desktop Administrator jobs? The most popular types of Desktop Administrator jobs are:
What states have the most Desktop Administrator jobs? States with the most job openings for Desktop Administrator jobs include:
Infographic showing various Desktop Administrator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $71,711 per year, or $34.5 per hour.
System Administrator (Desktop Support)

System Administrator (Desktop Support)

teKnoluxion

Arnold, MO • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago


Job description

OverviewSystem Administrator (Desktop Support)Arnold, MO

Active TS (SCI eligibility) clearance and eligibility to obtain a CI poly

At Bcore, our strength comes from how we deliver impact to the mission. Whether it's architecting critical IT solutions, producing actionable intelligence, or developing cutting edge technology, we succeed because of the expertise, collaboration, and agility of our teams. Our Mission Services division combines enterprise IT, cloud solutions, DevSecOps, systems engineering, software development, and operational support. Bcore accelerates decisive advantage for warfighters and intelligence professionals by fusing human insight, rapid-fire engineering, precision-measured outcomes, and relentless grit into mission-ready solutions. 

Do you want to join a team that is building tailored technical solutions to modernize our government's mission and our client's business?  Do you have a desire to change how people work?  Are you interested in helping to protect our nation's cyber interests? Join our growing team as a System Administrator (Desktop Support), supporting the NGA customer mission.

ResponsibilitiesWhat you get to do every day:

As a System Administrator Sr (Desktop Support), you will be responsible for providing excellent technical support to end-users, maintaining desktop systems, and ensuring the reliable operation of computer systems. You will work closely with both on-site and remote users to resolve issues, coordinate upgrades, and provide hands-on support for desktop environments.

  • Key Responsibilities:

    • Independently develops technical solution for the management for software, hardware, configurations, and architecture. Provides interpretation to Systems matters that are moderately complex in nature.
    • Provide troubleshooting support for systems hardware and software issues that are highly complex.
    • Performs advance software installations and upgrades to operating systems and layered software packages.
    • Applies advanced knowledge in monitoring and tuning the system to achieve optimum performance levels.
    • Provides guidance to less experienced personnel on workstation/server data integrity matters and the implantation of standard software and hardware solutions.  
    • Leads complex data/media recoverability following a schedule of system backups and database archive operations.
    • Evaluates and assesses existing systems and plans long term strategies.
    • Configure and maintain networked computer system, including hardware, system software, and applications
    • Conducts advanced to complex hardware and software audits of workstations and servers to ensure compliance with established standards, policies and configurations guidelines.
    • Recognized subject matter expert in job area typically through advanced education and work experience. Established operational plans. Manages large projects with limited oversight form manager.  
    • Strong written and verbal communication is imperative when dealing with technically minded employees and non-technical colleagues
    • Train end-users on the proper use of hardware and software. May training large groups of end users.
    • May coach and review the work of less-experienced professionals.
    • May serve as a team or task leader (Not a people manager)
Qualifications

Clearance Required: Active TS clearance (with SCI Eligibility) and eligibility to obtain CI Poly 

Certification Required: Security+ or CASP & ITIL V4 Foundations

Education/Experience:

  • Requires Bachelor's degree (or equivalent experience)
  • 5+ years of experience
Required Skills:
  • Knowledge in one or more of the following areas:
    • Thin Client using Virtual Desktop Infrastructure (VDI) Technology
    • Experience and/or knowledgeable with: Windows 11; Windows 10; Citrix; SMS; and SCCM
    • End User Hardware  
      • Thin Client, Thick Monitors, KVM's, Printers, Plotters Print Server Configurations, VOIP phone,
    • Desktop Image Management
    • Home Directory and Profile Support Services
    • E-mail Support Services
    • Software Support Services
    •  Experience and/or knowledgeable with; Windows 7; Windows 10; Win11 Citrix; SMS; and SCCM
  •  Excellent troubleshooting capabilities
  • Strong communication skills
  • Strong work ethic and attention to detail
  • Strong writing skills (consistently document work completed)
  • Strong time management skills and ability to work flexible schedules to meet job requirements
  • Ability to move and lift computers, printers, monitors, and other hardware
  • Team player and willing to share knowledge and learn from others to ensure team's success
  • Enthusiasm and ability to adapt to new and changing technologies

What is ideal?

  • Intelligence Community Experience preferred
What you can expect from us
  • Recognizing great achievements do not go unnoticed by bcore through service anniversaries, spot awards, and employee referral bonuses
  • You'll join a growing organization of passionate, top-shelf, IT engineering professionals with extensive experience in actively developing the technology revolution in the Intelligence community
  • Benefits include Health/Dental/Vision, 401(k), Paid Time Off, STD/LTD/Life Insurance/Voluntary Life Insurance, Stipends, Referral Bonuses, and more.
BCore is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.Employment Type: FULL_TIME