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Debt Collections Manager Jobs (NOW HIRING)

Honey Bucket

Credit & Collections Manager

Puyallup, WA · Hybrid

$91K - $97K/yr

We're searching for a Credit & Collections Manager who can balance customer relationships with ... Monitor key performance indicators, collection effectiveness, and bad debt exposure * Ensure ...

Bail Hotline

Experienced Debt Collector

Riverside, CA · On-site

$20 - $22/hr

Debt Collections Specialist Our Financial Services team is currently seeking dynamic, highly ... Ability to prioritize and manage multiple responsibilities * Experience Preferred. Company ...

MCI Careers

Call Center Collections Manager

Tampa, FL · On-site

Proven experience in debt collection, call center operations, or financial services management ... Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP ...

MCI Careers

Call Center Collections Manager

Tampa, FL · Remote

Proven experience in debt collection, call center operations, or financial services management ... Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP ...

MCI Careers

Call Center Collections Manager

Tampa, FL · Remote

This role is responsible for managing collections teams, driving recovery performance, and ensuring ... Develop and implement strategic plans, initiatives, and campaigns to optimize debt recovery efforts ...

MCI Careers

Call Center Collections Manager

Tampa, FL · On-site +1

Proven experience in debt collection, call center operations, or financial services management ... Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP ...

MCI Careers

Call Center Collections Manager

Tampa, FL · On-site +1

Proven experience in debt collection, call center operations, or financial services management ... Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP ...

REESE LAW GROUP APLC

Be Seen First

Collections Representative

Carlsbad, CA · On-site

$18 - $21/hr

... debt collections, subrogation, bankruptcy, and replevins. This position assists the firm ... firm's case management software system. · Negotiate settlements and payment agreements. · ...

REESE LAW GROUP APLC

Be Seen First

Collections Representative

Carlsbad, CA · On-site

$18 - $21/hr

... debt collections, subrogation, bankruptcy, and replevins. This position assists the firm ... firm's case management software system. · Negotiate settlements and payment agreements. · ...

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All JobsDebt Collections Manager Jobs

Debt Collections Manager information

See salary details

$31K

$58.7K

$109K

How much do debt collections manager jobs pay per year?

As of Jun 26, 2026, the average yearly pay for debt collections manager in the United States is $58,722.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $65,500.00 per year, depending on experience, location, and employer.

What is the difference between Debt Collections Manager vs Debt Recovery Specialist?

AspectDebt Collections ManagerDebt Recovery Specialist
CredentialsTypically requires experience in collections, knowledge of debt laws, and sometimes managerial certificationsOften has collections experience, strong negotiation skills, and relevant industry certifications
Work EnvironmentManages teams in corporate or agency settings, overseeing collection strategiesWorks directly with clients and debtors, often in call centers or field environments
Industry UsageCommonly employed in financial institutions, collection agencies, and corporationsUsed in similar settings, focusing on debt recovery and negotiation

The main difference is that a Debt Collections Manager oversees collection teams and strategies, while a Debt Recovery Specialist focuses on directly negotiating with debtors to recover funds. Both roles require knowledge of debt laws and strong communication skills, but the manager has a broader supervisory role.

What are the key skills and qualifications needed to thrive as a Debt Collections Manager, and why are they important?

To thrive as a Debt Collections Manager, you need a strong understanding of collections processes, regulatory compliance, and financial analysis, usually supported by a degree in finance, business, or a related field. Familiarity with collections management software, CRM systems, and knowledge of relevant laws such as the Fair Debt Collection Practices Act (FDCPA) are typically required. Excellent leadership, negotiation, and communication skills help motivate teams and resolve disputes with clients effectively. These skills and qualifications ensure both regulatory compliance and optimal recovery rates while maintaining positive relationships with clients and team members.

What are some common challenges a Debt Collections Manager faces when leading a collections team?

A Debt Collections Manager often encounters challenges such as motivating team members to meet collection targets while maintaining compliance with regulations and ensuring respectful communication with clients. Balancing the need for results with employee morale and customer satisfaction can be demanding. Additionally, adapting to changes in industry regulations and implementing new technologies or processes to improve recovery rates are ongoing aspects of the role. Successful managers foster teamwork and provide ongoing training to address these challenges effectively.

What does a Debt Collections Manager do?

A Debt Collections Manager oversees a team responsible for collecting overdue payments from individuals or businesses. Their tasks include developing collection strategies, monitoring team performance, ensuring compliance with laws and regulations, and handling escalated cases. They also analyze collection data, report on outcomes, and work with other departments to improve recovery rates. Effective communication and negotiation skills are essential for success in this role.
More about Debt Collections Manager jobs
What cities are hiring for Debt Collections Manager jobs? Cities with the most Debt Collections Manager job openings:
What are the most commonly searched types of Debt Collections jobs? The most popular types of Debt Collections jobs are:
What states have the most Debt Collections Manager jobs? States with the most job openings for Debt Collections Manager jobs include:
What job categories do people searching Debt Collections Manager jobs look for? The top searched job categories for Debt Collections Manager jobs are:
Debt Collections Manager jobs near you
Infographic showing various Debt Collections Manager job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $58,722 per year, or $28.2 per hour.

Credit & Collections Manager

Honey Bucket

Puyallup, WA • Hybrid

$91K - $97K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Honey Bucket rating

6.3

Company rating: 6.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

120th of 144 rated vehicle equipment hire

Job description

Description

  • Location: Puyallup, WA
  • Pay: $91,000 - $97,000 per year DOE, plus bonus opportunity
  • Schedule: Full-Time | Monday-Friday 
  • Work Arrangement: In-office training period, with hybrid work eligibility after successful completion of training and demonstrated proficiency in the role. 
  • Benefits: Medical, Dental, Vision, 401(k), PTO, Shareholder and Annual Bonus Opportunity

Help Build Something Bigger

Northwest Cascade, Home of Honey Bucket, is the largest portable sanitation provider in the West, we serve customers across seven states with more than 700 employees who take pride in doing tough jobs well. We're growing, improving, and building toward our 2030 Vision-and we're looking for leaders who want to grow with us.


We're searching for a Credit & Collections Manager who can balance customer relationships with sound business decisions, lead a high-performing team, and help drive continuous improvement across our credit and collections processes.


This role oversees a multi-state accounts receivable portfolio and partners closely with Operations, Sales, and Accounting teams across Washington, Oregon, California, Utah, Texas, Georgia, and Colorado.


If you're the type of person who enjoys solving problems, improving systems, coaching people, and finding practical solutions that help the business succeed, we'd like to meet you. 


Collections & Accounts Receivable

  • Oversee collection activities and aging management across a multi-state customer portfolio
  • Resolve escalated customer disputes and complex collection issues
  • Monitor key performance indicators, collection effectiveness, and bad debt exposure
  • Ensure accurate account reconciliation and cash application processes
  • Identify opportunities to improve collection efficiency and reduce delinquency trends

Reporting & Process Improvement

  • Analyze aging reports,  collection trends, customer payment behavior, and credit risk exposure across multiple operating locations
  • Provide actionable reporting and recommendations to leadership
  • Identify and implement process improvements that increase efficiency, accuracy, and cash flow
  • Maintain compliance with internal controls and company policies


Requirements

 Experience

  • 5+ years of experience in Credit, Collections, Accounts Receivable, Credit Risk, or related financial operations
  • Previous leadership experience managing or developing employees preferred
  • Experience managing a high-volume, multi-location or multi-state AR portfolio strongly preferred
  • Associate's or Bachelor's degree in Accounting, Finance, Business, or related field preferred (equivalent experience considered)

Why NW Cascade and Honey Bucket?We believe opportunity should be earned through hard work, accountability, and results.We invest in our employees through:

  • Competitive salary and annual bonus opportunity
  • Career advancement opportunities and promotion from within
  • Tuition reimbursement and lifelong learning programs
  • Employee ownership opportunities for qualifying leaders
  • Comprehensive medical, dental, and vision coverage
  • 401(k) with company match
  • A stable, growing company with operations across seven states and a clear vision for the future


Equal Opportunity Employer

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status


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