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Debt Collections Manager Jobs (NOW HIRING)

CFS Brands

Credit & Collections Manager

Oklahoma City, OK · On-site

$80 - $100/hr

Credit & Collections Manager Full Time Finance Oklahoma City, OK, US 12 days ago Requisition ID ... Maintain bad debt and bad debt recovery records * Identify problem accounts and provide regular ...

Loansbyworld

$80 - $100/hr

... Debt Settlement Collections Representative(s). This position will have multiple direct reports and is responsible for 7+ FTE. The Internal Recoveries Manager will report to the Senior Manager of ...

Loansbyworld

Collections Manager

Greenville, SC · On-site

$80 - $100/hr

... Debt Settlement Collections Representative(s). This position will have multiple direct reports and is responsible for 7+ FTE. The Internal Recoveries Manager will report to the Senior Manager of ...

MCI Careers

Call Center Collections Manager

Tampa, FL · Remote

This role is responsible for managing collections teams, driving recovery performance, and ensuring ... Develop and implement strategic plans, initiatives, and campaigns to optimize debt recovery efforts ...

MCI Careers

Call Center Collections Manager

Tampa, FL · On-site

Proven experience in debt collection, call center operations, or financial services management ... Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP ...

Bail Hotline

Experienced Debt Collector

Riverside, CA · On-site

$20 - $22/hr (+ commission)

Debt Collections Specialist Our Financial Services team is currently seeking dynamic, highly ... Ability to prioritize and manage multiple responsibilities * Experience Preferred. Company ...

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Debt Collections Manager information

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$31K

$58.7K

$109K

How much do debt collections manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for debt collections manager in the United States is $58,722.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $65,500.00 per year, depending on experience, location, and employer.

What does a debt collections manager do?

A Debt Collections Manager oversees a team responsible for collecting overdue payments from individuals or businesses. Their tasks include developing collection strategies, monitoring team performance, ensuring compliance with laws and regulations, and handling escalated cases. They also analyze collection data, report on outcomes, and work with other departments to improve recovery rates. Effective communication and negotiation skills are essential for success in this role.

What are some common challenges a debt collections manager faces when leading a collections team?

A Debt Collections Manager often encounters challenges such as motivating team members to meet collection targets while maintaining compliance with regulations and ensuring respectful communication with clients. Balancing the need for results with employee morale and customer satisfaction can be demanding. Additionally, adapting to changes in industry regulations and implementing new technologies or processes to improve recovery rates are ongoing aspects of the role. Successful managers foster teamwork and provide ongoing training to address these challenges effectively.

What are the key skills and qualifications needed to thrive as a debt collections manager, and why are they important?

To thrive as a Debt Collections Manager, you need a strong understanding of collections processes, regulatory compliance, and financial analysis, usually supported by a degree in finance, business, or a related field. Familiarity with collections management software, CRM systems, and knowledge of relevant laws such as the Fair Debt Collection Practices Act (FDCPA) are typically required. Excellent leadership, negotiation, and communication skills help motivate teams and resolve disputes with clients effectively. These skills and qualifications ensure both regulatory compliance and optimal recovery rates while maintaining positive relationships with clients and team members.

What is the difference between Debt Collections Manager vs Debt Recovery Specialist?

AspectDebt Collections ManagerDebt Recovery Specialist
CredentialsTypically requires experience in collections, knowledge of debt laws, and sometimes managerial certificationsOften has collections experience, strong negotiation skills, and relevant industry certifications
Work EnvironmentManages teams in corporate or agency settings, overseeing collection strategiesWorks directly with clients and debtors, often in call centers or field environments
Industry UsageCommonly employed in financial institutions, collection agencies, and corporationsUsed in similar settings, focusing on debt recovery and negotiation

The main difference is that a Debt Collections Manager oversees collection teams and strategies, while a Debt Recovery Specialist focuses on directly negotiating with debtors to recover funds. Both roles require knowledge of debt laws and strong communication skills, but the manager has a broader supervisory role.

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Debt Collections Manager jobs near you
Infographic showing various Debt Collections Manager job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $58,722 per year, or $28.2 per hour.

Manager, Early Out & Bad Debt Operations

Prime Healthcare

Farmers Branch, TX • On-site

Other

Posted 12 days ago

Prime Healthcare rating

6.4

Company rating: 6.4 out of 10

Based on 289 frontline employees who took The Breakroom Quiz

648th of 898 rated healthcare providers

Job description

Prime Healthcare is an award-winning health system headquartered in Ontario, California. Prime Healthcare operates 54 hospitals and has more than 360 outpatient locations in 15 states providing more than 3.0million patient visits annually. It is one of the nation’s leading health systems with over 60,000 employees and physicians. Twenty-one of the Prime Healthcare hospitals are members of the Prime Healthcare Foundation, a 501(c)(3) not-for-profit public charity. Prime Healthcare is actively seeking new members to join our corporate team!


We are seeking an experienced Early Out & Bad Debt Manager to lead and optimize the performance of our early-out and bad debt collections portfolios. This individual will be responsible for developing collection strategies, managing third-party collection agencies, driving vendor accountability, monitoring portfolio performance, and ensuring compliance with all applicable healthcare and debt collection regulations.


The ideal candidate is a data-driven revenue cycle leader with expertise in self-pay collections, agency management, bad debt recoveries, and operational performance improvement. This role will partner closely with Patient Financial Services, Revenue Cycle leadership, Compliance, and external collection vendors to maximize recoveries while delivering a positive patient financial experience.


Responsibilities:

Portfolio Management

  • Oversee daily operations and performance of assigned early-out and bad debt portfolios.
  • Develop and implement strategies to improve collections, reduce aging, and maximize recoveries.
  • Monitor key performance indicators (KPIs), including liquidation rates, recovery percentages, inventory aging, and account resolution metrics.
  • Analyze portfolio trends and identify opportunities for process improvement and increased collections effectiveness.
  • Ensure timely account placement, recall, and inventory management activities.


Vendor Management

  • Manage relationships with third-party collection agencies and other revenue cycle vendors.
  • Conduct regular business reviews with vendors to evaluate performance against contractual expectations and service level agreements (SLAs).
  • Establish performance goals, monitor scorecards, and implement corrective action plans when necessary.
  • Collaborate with vendors to develop strategies that improve account recoveries while maintaining a patient-centric approach.


Operational Leadership

  • Serve as a subject matter expert for early-out and bad debt collections processes.
  • Lead initiatives focused on operational excellence, process standardization, and workflow optimization.
  • Collaborate with cross-functional teams to improve patient financial engagement and account resolution outcomes.
  • Prepare and present performance reports, trends, and recommendations to senior leadership.


Qualifications:

  • Bachelor Degree preferred
  • 5+ years experience in revenue cycle, patient financial services
  • 3+ years of experience managing early-out or bad debt accounts

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