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Debt Collections Manager Jobs in Oregon (NOW HIRING)

Experience * 3-5 years in compliance, risk management, or regulatory affairs within financial ... in financial services, debt collections, insurance sales and (2) the Global Antibribery ...

OR

$110K - $138K/yr

Manages the resolution of rejected claims, submits appeals for denied claims, and reconciles ... Minimal write-offs and bad debt. * Improved denial resolution turnaround time. Qualifications and ...

Credit & Collections Specialist

$21.75 - $29/hr

The main purpose is to manage all accounts in one's territory and develop them into high cash ... bad debt analysis. * Comply with all applicable U.S. Food and Drug Administration (U.S. FDA ...

New

Healthcare Collections Specialist

$18.25 - $22.75/hr

Healthcare Collections Specialist Join AIS Healthcare AIS Healthcare is the leading provider of ... This includes reimbursement follow-up, denial management, contract analysis, appeals, payment ...

Manage the life cycle of loans, including collections activities while maintaining compliance with ... S., team members help millions of customers solve critical financial needs, including debt ...

Manage the life cycle of loans, including collections activities while maintaining compliance with ... S., team members help millions of customers solve critical financial needs, including debt ...

Manage the life cycle of loans, including collections activities while maintaining compliance with ... S., team members help millions of customers solve critical financial needs, including debt ...

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Debt Collections Manager information

What is the difference between Debt Collections Manager vs Debt Recovery Specialist?

AspectDebt Collections ManagerDebt Recovery Specialist
CredentialsTypically requires experience in collections, knowledge of debt laws, and sometimes managerial certificationsOften has collections experience, strong negotiation skills, and relevant industry certifications
Work EnvironmentManages teams in corporate or agency settings, overseeing collection strategiesWorks directly with clients and debtors, often in call centers or field environments
Industry UsageCommonly employed in financial institutions, collection agencies, and corporationsUsed in similar settings, focusing on debt recovery and negotiation

The main difference is that a Debt Collections Manager oversees collection teams and strategies, while a Debt Recovery Specialist focuses on directly negotiating with debtors to recover funds. Both roles require knowledge of debt laws and strong communication skills, but the manager has a broader supervisory role.

What are the key skills and qualifications needed to thrive as a debt collections manager, and why are they important?

To thrive as a Debt Collections Manager, you need a strong understanding of collections processes, regulatory compliance, and financial analysis, usually supported by a degree in finance, business, or a related field. Familiarity with collections management software, CRM systems, and knowledge of relevant laws such as the Fair Debt Collection Practices Act (FDCPA) are typically required. Excellent leadership, negotiation, and communication skills help motivate teams and resolve disputes with clients effectively. These skills and qualifications ensure both regulatory compliance and optimal recovery rates while maintaining positive relationships with clients and team members.

What are some common challenges a debt collections manager faces when leading a collections team?

A Debt Collections Manager often encounters challenges such as motivating team members to meet collection targets while maintaining compliance with regulations and ensuring respectful communication with clients. Balancing the need for results with employee morale and customer satisfaction can be demanding. Additionally, adapting to changes in industry regulations and implementing new technologies or processes to improve recovery rates are ongoing aspects of the role. Successful managers foster teamwork and provide ongoing training to address these challenges effectively.

What does a debt collections manager do?

A Debt Collections Manager oversees a team responsible for collecting overdue payments from individuals or businesses. Their tasks include developing collection strategies, monitoring team performance, ensuring compliance with laws and regulations, and handling escalated cases. They also analyze collection data, report on outcomes, and work with other departments to improve recovery rates. Effective communication and negotiation skills are essential for success in this role.
What are popular job titles related to Debt Collections Manager jobs in Oregon? For Debt Collections Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Debt Collections Manager jobs in Oregon look for? The top searched job categories for Debt Collections Manager jobs in Oregon are:
Infographic showing various Debt Collections Manager job openings in Oregon as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Collections Analyst (Temporary)

Twist Bioscience

Portland, OR • On-site

Temporary

Re-posted 12 days ago


Twist Bioscience rating

7.7

Company rating: 7.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

Reporting to the Global Collections Manager, the Collections Analyst (Temp) will be responsible for timely collections across a portfolio of accounts, including fostering relationships with strategic account and internal cross-functional partners. This person is a key player in collaboration to maximize revenue and cash flow, minimize bad debt exposure, while focusing on the customer experience. Additionally, you will be aiding the Accounts Receivables team with key projects in obtaining customer contact information and sales tax exemption certificates. The ideal candidate will be a proven strong communicator and creative problem solver. You will be an integral part of the process of managing timely customer payments, trend analysis, root cause identifications, and the influencing of internal and external customers.
What You'll Be Doing
  • Monitor and review the customer aging, identifying overdue accounts and ensuring they are handled per our collection policy
  • Influence and hold customers accountable to payment terms; drive toward positive key
    performance indicators (Aging, Days to Pay, DSO)
  • Manage a project to identify and collect customer Accounts Payable contact information and sales tax exemption certificates, and input the data into supporting software programs
  • Facilitate meetings and checkpoints with accounts to troubleshoot and resolve discrepancies or concerns between Twist and the account
  • Apply critical thinking and professional judgement toward data to determine the appropriate next actions. Assess portfolio and recommend account strategies as needed
  • Communicate risks and key account information or behavior changes to leadership and cross-functionally as appropriate
  • Recommend and prepare bad debt write-offs, ensuring all supporting documents are included for approval
  • Prepare weekly 60+ Day past due report commentary for leadership visibility
  • Participate in collection projects which improve collection results, DSO and delinquency
  • Collaborate and build proactive, positive relationships with business partners, peers, managers, and customers to ensure global best-in-class practices
  • Make recommendations and help identify process improvement needs and/or gaps in current work procedures to improve prioritization and management of the past due receivables
  • Keep a pulse on account-related industry trends and marketplace financial performance to elevate account analysis and escalate/drive areas of concern or deterioration
  • Participate in the fostering of teamwork and collaboration built on mutual accountability and respect.

What You'll Bring to the Team
  • Bachelor's or Associate's degree in a relevant field, or 2-3 years of proven experience in
    commercial collections
  • SAP experience preferred
  • Strong problem analysis and solving skills
  • Strong communication skills, both written and verbal. Ability to effectively articulate and
    "tell the story" to all audience levels and influence others
  • Demonstrated process improvements and innovative thinking skills
  • Proven collection skills, negotiation skills
  • Ability to professionally manage difficult customer communications
  • Strong Excel skills including formulas, graphs, pivot tables, and linked spreadsheets
  • Ability to contribute to objectives & goals
  • Relates well to all levels of internal and external people; builds constructive and
    effective relationships; uses diplomacy and tact; can diffuse high-tension situations comfortably
  • Can effectively cope with change; can shift gears comfortably, handle risk and uncertainty
  • Track record of working effectively with peers throughout the organization
  • Drives business results through clear communication and collaboration
  • Well-organized, extreme attention to detail and a self-directed individual
  • Strong work ethic, unquestionable integrity
  • Ability to work 3 days a week onsite at our Wilsonville, OR office.

About Twist Bioscience
Twist Bioscience synthesizes genes from scratch, known as "writing" DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.
At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.
Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.

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