Manage the life cycle of loans, including collections activities while maintaining compliance with ... S., team members help millions of customers solve critical financial needs, including debt ...
Manage the life cycle of loans, including collections activities while maintaining compliance with ... S., team members help millions of customers solve critical financial needs, including debt ...
Senior Engineering Manager, Servicing
OR · On-site +1
... of debt management for everyone involved. When borrowers are back on track, all stakeholders ... Background in lending, recoveries, or collections systems with complex policy and compliance ...
Senior Engineering Manager, Servicing
OR · On-site +1
... of debt management for everyone involved. When borrowers are back on track, all stakeholders ... Background in lending, recoveries, or collections systems with complex policy and compliance ...
Manage the life cycle of loans, including collections activities while maintaining compliance with ... S., team members help millions of customers solve critical financial needs, including debt ...
New
Manage the life cycle of loans, including collections activities while maintaining compliance with ... S., team members help millions of customers solve critical financial needs, including debt ...
New
Manage the life cycle of loans, including collections activities while maintaining compliance with ... S., team members help millions of customers solve critical financial needs, including debt ...
Manage the life cycle of loans, including collections activities while maintaining compliance with ... S., team members help millions of customers solve critical financial needs, including debt ...
Manage the life cycle of loans, including collections activities while maintaining compliance with ... S., team members help millions of customers solve critical financial needs, including debt ...
Manage the life cycle of loans, including collections activities while maintaining compliance with ... S., team members help millions of customers solve critical financial needs, including debt ...
Financial Accounting Analyst 2
Portland, OR · On-site
$40 - $45/hr
Experience with Oracle Cash Management and Oracle AR (including troubleshooting and testing ... Support central accounts receivable, cash collections, and forecasting * Process wire and ACH ...
Financial Accounting Analyst 2
Portland, OR · On-site
$40 - $45/hr
Experience with Oracle Cash Management and Oracle AR (including troubleshooting and testing ... Support central accounts receivable, cash collections, and forecasting * Process wire and ACH ...
Loan Sales Specialist
Portland, OR · On-site
Manage the life cycle of loans, including collections activities while maintaining compliance with ... S., team members help millions of customers solve critical financial needs, including debt ...
Loan Sales Specialist
Portland, OR · On-site
Manage the life cycle of loans, including collections activities while maintaining compliance with ... S., team members help millions of customers solve critical financial needs, including debt ...
Loan Sales Specialist
Eugene, OR · On-site
Manage the life cycle of loans, including collections activities while maintaining compliance with ... S., team members help millions of customers solve critical financial needs, including debt ...
Loan Sales Specialist
Eugene, OR · On-site
Manage the life cycle of loans, including collections activities while maintaining compliance with ... S., team members help millions of customers solve critical financial needs, including debt ...
Loan Sales Specialist
Tigard, OR · On-site
Manage the life cycle of loans, including collections activities whilemaintainingcompliance with ... S., team members help millions of customers solve critical financial needs, including debt ...
Loan Sales Specialist
Tigard, OR · On-site
Manage the life cycle of loans, including collections activities whilemaintainingcompliance with ... S., team members help millions of customers solve critical financial needs, including debt ...
Loan Sales Specialist
Portland, OR · On-site
Manage the life cycle of loans, including collections activities whilemaintainingcompliance with ... S., team members help millions of customers solve critical financial needs, including debt ...
Loan Sales Specialist
Portland, OR · On-site
Manage the life cycle of loans, including collections activities whilemaintainingcompliance with ... S., team members help millions of customers solve critical financial needs, including debt ...
Loan Sales Specialist
Eugene, OR · On-site
Manage the life cycle of loans, including collections activities whilemaintainingcompliance with ... S., team members help millions of customers solve critical financial needs, including debt ...
Loan Sales Specialist
Eugene, OR · On-site
Manage the life cycle of loans, including collections activities whilemaintainingcompliance with ... S., team members help millions of customers solve critical financial needs, including debt ...
Loan Sales Specialist
Medford, OR · On-site
Manage the life cycle of loans, including collections activities while maintaining compliance with ... S., team members help millions of customers solve critical financial needs, including debt ...
Loan Sales Specialist
Medford, OR · On-site
Manage the life cycle of loans, including collections activities while maintaining compliance with ... S., team members help millions of customers solve critical financial needs, including debt ...
Loan Sales Specialist
Tigard, OR · On-site
Manage the life cycle of loans, including collections activities while maintaining compliance with ... S., team members help millions of customers solve critical financial needs, including debt ...
Loan Sales Specialist
Tigard, OR · On-site
Manage the life cycle of loans, including collections activities while maintaining compliance with ... S., team members help millions of customers solve critical financial needs, including debt ...
Loan Sales Specialist
Medford, OR · On-site
Manage the life cycle of loans, including collections activities whilemaintainingcompliance with ... S., team members help millions of customers solve critical financial needs, including debt ...
Loan Sales Specialist
Medford, OR · On-site
Manage the life cycle of loans, including collections activities whilemaintainingcompliance with ... S., team members help millions of customers solve critical financial needs, including debt ...
Multi-Site Affordable Property Manager
Portland, OR · On-site
$80K - $85K/yr
Oversee rent collections, delinquency management, and bad debt reduction strategies. * Approve invoices, purchase orders, and expenditures within authorization guidelines. Leadership & Staff ...
Multi-Site Affordable Property Manager
Portland, OR · On-site
$80K - $85K/yr
Oversee rent collections, delinquency management, and bad debt reduction strategies. * Approve invoices, purchase orders, and expenditures within authorization guidelines. Leadership & Staff ...
Credit Representative
Hillsboro, OR · On-site
$35.55 - $41/hr
Determine and manage accounts sent to collections and/or legal. * Determine charge backs and write ... Recover Bad Debt through appropriate channels when necessary. * Reconcile assigned accounts ...
New
Credit Representative
Hillsboro, OR · On-site
$35.55 - $41/hr
Determine and manage accounts sent to collections and/or legal. * Determine charge backs and write ... Recover Bad Debt through appropriate channels when necessary. * Reconcile assigned accounts ...
New
Credit Representative
Hillsboro, OR · On-site
$35.55 - $41/hr
Determine and manage accounts sent to collections and/or legal. * Determine charge backs and write ... Recover Bad Debt through appropriate channels when necessary. * Reconcile assigned accounts ...
New
Credit Representative
Hillsboro, OR · On-site
$35.55 - $41/hr
Determine and manage accounts sent to collections and/or legal. * Determine charge backs and write ... Recover Bad Debt through appropriate channels when necessary. * Reconcile assigned accounts ...
New
Opportunity management * Quoting and contracting * Customer onboarding * Customer Support ... Billing and collections * Renewals and expansion * Identify process bottlenecks and recommend ...
Opportunity management * Quoting and contracting * Customer onboarding * Customer Support ... Billing and collections * Renewals and expansion * Identify process bottlenecks and recommend ...
Accounts Receivable Clerk
Portland, OR · On-site
$21/hr
Provide regular communication to management regarding the status of account collections. * Organize ... Submit accounts to management for bad debt write-offs. * Fax or e-mail invoices to customers for ...
Accounts Receivable Clerk
Portland, OR · On-site
$21/hr
Provide regular communication to management regarding the status of account collections. * Organize ... Submit accounts to management for bad debt write-offs. * Fax or e-mail invoices to customers for ...
Provide regular communication to management regarding the status of account collections. * Organize ... Submit accounts to management for bad debt write-offs. * Fax or e-mail invoices to customers for ...
Provide regular communication to management regarding the status of account collections. * Organize ... Submit accounts to management for bad debt write-offs. * Fax or e-mail invoices to customers for ...
Debt Collections Manager information
What is the difference between Debt Collections Manager vs Debt Recovery Specialist?
| Aspect | Debt Collections Manager | Debt Recovery Specialist |
|---|---|---|
| Credentials | Typically requires experience in collections, knowledge of debt laws, and sometimes managerial certifications | Often has collections experience, strong negotiation skills, and relevant industry certifications |
| Work Environment | Manages teams in corporate or agency settings, overseeing collection strategies | Works directly with clients and debtors, often in call centers or field environments |
| Industry Usage | Commonly employed in financial institutions, collection agencies, and corporations | Used in similar settings, focusing on debt recovery and negotiation |
The main difference is that a Debt Collections Manager oversees collection teams and strategies, while a Debt Recovery Specialist focuses on directly negotiating with debtors to recover funds. Both roles require knowledge of debt laws and strong communication skills, but the manager has a broader supervisory role.
What are the key skills and qualifications needed to thrive as a debt collections manager, and why are they important?
To thrive as a Debt Collections Manager, you need a strong understanding of collections processes, regulatory compliance, and financial analysis, usually supported by a degree in finance, business, or a related field. Familiarity with collections management software, CRM systems, and knowledge of relevant laws such as the Fair Debt Collection Practices Act (FDCPA) are typically required. Excellent leadership, negotiation, and communication skills help motivate teams and resolve disputes with clients effectively. These skills and qualifications ensure both regulatory compliance and optimal recovery rates while maintaining positive relationships with clients and team members.
What are some common challenges a debt collections manager faces when leading a collections team?
A Debt Collections Manager often encounters challenges such as motivating team members to meet collection targets while maintaining compliance with regulations and ensuring respectful communication with clients. Balancing the need for results with employee morale and customer satisfaction can be demanding. Additionally, adapting to changes in industry regulations and implementing new technologies or processes to improve recovery rates are ongoing aspects of the role. Successful managers foster teamwork and provide ongoing training to address these challenges effectively.
What does a debt collections manager do?
A Debt Collections Manager oversees a team responsible for collecting overdue payments from individuals or businesses. Their tasks include developing collection strategies, monitoring team performance, ensuring compliance with laws and regulations, and handling escalated cases. They also analyze collection data, report on outcomes, and work with other departments to improve recovery rates. Effective communication and negotiation skills are essential for success in this role.
What are popular job titles related to Debt Collections Manager jobs in Oregon? For Debt Collections Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Debt Collections Manager jobs in Oregon look for? The top searched job categories for Debt Collections Manager jobs in Oregon are:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 17 days ago
OneMain Financial rating
7.6
Based on 100 frontline employees who took The Breakroom Quiz
113th of 150 rated financial services
Job description
At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.
In the Role
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Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
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Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
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Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
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Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
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Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
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Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
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Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options
Requirements:
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High School Diploma or GED
Preferred:
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Sales, Collections or Customer Service experience
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Bilingual - Spanish
Location: On site
The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.
Who we Are
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:
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Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
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Up to 4% matching 401(k)
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Employee Stock Purchase Plan (10% share discount)
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Tuition reimbursement
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Paid time off (15 days’ vacation per year, prorated based on start date)
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Paid sick leave as determined by state or local ordinance (prorated based on start date)
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11 Paid holidays (4 floating holidays, prorated based on start date)
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Paid volunteer time (3 days per year, prorated based on start date)
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.
At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.
Key Word Tags
Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
What OneMain Financial employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About OneMain Financial
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
5,001 - 10,000 Employees
Headquarters location
Baltimore, MD, US