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Collections Jobs in Oregon (NOW HIRING)

Upstart

Senior Collections Specialist

OR · Remote

$18.50 - $25/hr

As a Senior Collections Agent, you'll be at the forefront of helping borrowers overcome financial challenges while achieving outstanding performance outcomes. This role is perfect for individuals who ...

Premier Truck Rental

Collections Specialist

Portland, OR · On-site +1

$19.50 - $26.50/hr

The Collections Specialist is also responsible for reporting updates to management on customer account status and outstanding issues.  LOCATION While our preference is to hire candidates who are ...

AMS

Collections Administrative Assistant

Portland, OR

$21 - $22/hr

Collections Administrator Job Type : Full-time, Monday-Friday, 8:00 am - 5:00 pm Pay: $21.00 - $22.00 per hour Association Management Services (AMS) is seeking a detail-oriented Collections ...

Upstart

Head of Collections and Loss Mitigation

OR · On-site +1

Upstart's Collections team is responsible for helping borrowers navigate repayment while optimizing recovery outcomes and maintaining a high bar for compliance and customer experience. The team ...

Stride, Inc.

OR · On-site

$23.40 - $27.50/hr

The ideal candidate has strong collections experience, excellent communication and negotiation skills, and is comfortable working across multiple systems including Excel, NetSuite, and Salesforce in ...

Strideinc

OR · On-site

$23.40 - $27.50/hr

The ideal candidate has strong collections experience, excellent communication and negotiation skills, and is comfortable working across multiple systems including Excel, NetSuite, and Salesforce in ...

Gee Automotive Companies

Collections Manager

Portland, OR · On-site

$75K - $90K/yr

This is an opportunity to take ownership of a collections department, drive performance, and build a strong, accountable team. Auto Acceptance is seeking an experienced Collections Manager who ...

Gee Automotive Companies

Collections Manager

Portland, OR · Hybrid

$75K - $90K/yr

This is an opportunity to take ownership of a collections department, drive performance, and build a strong, accountable team. Auto Acceptance is seeking an experienced Collections Manager who ...

Fuze Health

OR

$110K - $138K/yr

The Head of Billing and Collections is responsible for overseeing the daily operations of the billing and collections department, ensuring accurate and timely submission of claims and invoices ...

WEX

OR · On-site

$18.50 - $25/hr

Proficient use of multiple systems and collections tools to be able to reach the right party contact. Appropriate documentation of accounts and follow-up. * Self motivated, dependable and ability to ...

eNett

OR · On-site

$18.50 - $25/hr

Proficient use of multiple systems and collections tools to be able to reach the right party contact. Appropriate documentation of accounts and follow-up. * Self motivated, dependable and ability to ...

Upstart

Operations Manager, Auto Collections

OR · Remote

Upstart's Auto Collections team supports borrowers across the full delinquency lifecycle, helping customers navigate repayment while protecting customer experience, compliance, and portfolio ...

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Collections information

See Oregon salary details

$13

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$32

How much do collections jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for collections in Oregon is $22.69, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $25.43 per hour, depending on experience, location, and employer.

What are collections jobs?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

What are some common challenges faced in a Collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a Collections role, and why are they important?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.
What are the most commonly searched types of Collections jobs in Oregon? The most popular types of Collections jobs in Oregon are:
What are popular job titles related to Collections jobs in Oregon? For Collections jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Collections jobs in Oregon look for? The top searched job categories for Collections jobs in Oregon are:
What cities in Oregon are hiring for Collections jobs? Cities in Oregon with the most Collections job openings:
Collections jobs near you
Senior Collections Specialist

Senior Collections Specialist

Upstart

OR • Remote

$18.50 - $25/hr

Other

Posted 17 days ago

Job description

The Team: 

At Upstart, we're revolutionizing the collections industry by prioritizing empathy, results, and rewarding success. As a Senior Collections Agent, you'll be at the forefront of helping borrowers overcome financial challenges while achieving outstanding performance outcomes. This role is perfect for individuals who excel in negotiation, compassionate communication, and driving measurable results in a fast-paced, performance-driven environment.

How you'll make an impact

  • Empower Borrowers: Leverage your expertise in collections to offer personalized solutions to help borrowers bring their accounts current through effective negotiation, empathy, and a deep understanding of payment plans and delinquency management.
  • Deliver Results: Excel in collections performance by exceeding KPIs, such as dollars collected per productive hour and promise-to-pay (PTP) commitments kept within 7 days of Right Party Contact (RPC).
  • Drive Innovation: Contribute to improving collections practices by participating in initiatives to enhance borrower support, process efficiency, and program outcomes.

What Success Looks Like

  • As a Senior Collections Agent, your success will be measured by your ability to consistently deliver exceptional results through high-level execution of key metrics:
    • Dollars Collected per Productive Hour: Maximize recovery efforts by driving efficiency in every interaction.
    • Promise-to-Pay Commitments: Secure and uphold meaningful borrower commitments, ensuring  Promise to pay  agreements are fulfilled within 7 days of RPCs by negotiating effectively and efficiently.

Key Attributes for Success:

  • A results-driven mindset, turning every borrower interaction into an opportunity to achieve impactful outcomes.
  • Strong negotiation skills and the ability to build trust with borrowers quickly, using proven techniques that drive positive payment resolutions. 
  • Effective time management to balance high call volumes with personalized and strategic borrower support.

Minimum Qualifications 

  • At least 2 years in a collections role at a Financial Institution with proven success meeting performance goals.
  • Demonstrated ability to effectively engage borrowers, secure agreements, and handle challenging conversations with professionalism and empathy.
  • Familiarity with FDCPA, TCPA, and other relevant collections laws and best practices.
  • Proven ability to thrive in a results-oriented environment with experience improving key performance metrics (KPIs).

Preferred Qualifications

  • 3+ years of full-time employment experience successfully recovering high-risk or delinquent accounts, including managing hardship programs, settlements, and tailored borrower solutions. 
  • Demonstrated ability to negotiate and finalize settlements, ensuring optimal recovery rates while adhering to company policies and regulatory guidelines.
  • Proven ability to secure high-value agreements while maintaining positive borrower relationships and consistently meeting or exceeding PTP and collection goals.
  • Deep understanding of collections laws and compliance standards, including FDCPA, TCPA, and state-specific regulations.
  • Skilled at analyzing performance metrics, optimizing productivity, and excelling in a results-oriented environment.
  • Skilled in de-escalating challenging conversations, building trust, and presenting effective payment plans under pressure.

Position location This role is available in the following locations: Remote.

Time zone requirements The team operates on the East/West coast time zones.

Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions' cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.

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