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Collections Jobs in Portland, OR (NOW HIRING)

CFS

B to B Collections Specialist

Portland, OR · On-site

$19.50 - $26.50/hr

Credit & Collections Specialist $60,000-$65,000 Portland Metro | Hybrid Schedule (Onsite Thursdays, Remote Monday-Wednesday & Friday) Join a well-established Portland-area company known for its ...

CFS

B to B Collections Specialist

Portland, OR · On-site

$19.50 - $26.50/hr

Credit & Collections Specialist $60,000-$65,000 Portland Metro | Hybrid Schedule (Onsite Thursdays, Remote Monday-Wednesday & Friday) Join a well-established Portland-area company known for its ...

Suburban Propane

Collections Representative

Vancouver, WA · On-site

$17.80 - $22/hr

We are currently looking for a Collections Representative to deliver a high level of customer service by helping to resolve delinquent customer accounts. Responsibilities: * Initiate collection ...

Suburban Propane

Collections Representative

Vancouver, WA · On-site

$17.80 - $22/hr

Overview We are currently looking for a Collections Representative to deliver a high level of customer service by helping to resolve delinquent customer accounts. Responsibilities * Initiate ...

Suburban Propane

Collections Representative

Vancouver, WA · On-site

$17.80 - $22/hr

Overview We are currently looking for a Collections Representative to deliver a high level of customer service by helping to resolve delinquent customer accounts. Responsibilities * Initiate ...

Omega Morgan

AR Collections Specialist

Hillsboro, OR · On-site

$25 - $30/hr

Alerts Collections Manager of payment delinquencies and reasons. * Notes delinquency reason in SAP for all past due invoices. * Completes, scans, and sends lien waivers to customers as needed.

CFS

Credit/Collections Specialist

Portland, OR · Hybrid

$55K - $65K/yr

Credit/Collections Specialist Location: NW Portland - Hybrid Flex Salary: $55,000 - 65,000 About the Role This position serves as a vital operational bridge between internal sales teams and external ...

CFS

Credit/Collections Specialist

Portland, OR · Hybrid

$55K - $65K/yr

Credit/Collections Specialist Location: NW Portland - Hybrid Flex Salary: $55,000 - 65,000 About the Role This position serves as a vital operational bridge between internal sales teams and external ...

CFS

Credit Analyst

Portland, OR · Hybrid

$55K - $65K/yr

Key Responsibilities for the Collections & Credit Advisor: • Manage a portfolio of customer accounts and monitor credit activity. • Conduct collections outreach and negotiate payment arrangements ...

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Collections information

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How much do collections jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for collections in Portland, OR is $22.76, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $25.48 per hour, depending on experience, location, and employer.

What is a collections job?

Collections jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or other debts. Professionals in collections work for banks, credit card companies, medical institutions, or third-party agencies to negotiate repayment plans and ensure compliance with financial agreements. They must communicate clearly, maintain accurate records, and adhere to legal and ethical guidelines. Strong interpersonal and problem-solving skills are essential for success in this field.

What is the difference between Collections vs Credit Analyst?

AspectCollectionsCredit Analyst
Required CredentialsHigh school diploma or equivalent; some roles may require collections certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentCollections departments, call centers, financial institutionsBanking, finance firms, credit departments
Employer & Industry UsageUsed by lenders, credit card companies, collection agenciesUsed by banks, credit bureaus, financial institutions
Common Search & Comparison IntentUnderstanding debt recovery rolesAssessing credit risk and financial analysis

Collections focuses on recovering overdue payments and managing delinquent accounts, often involving direct contact with debtors. Credit Analysts evaluate the creditworthiness of individuals or companies to determine lending risks. While both roles are within the financial industry, Collections emphasizes debt recovery, whereas Credit Analysts focus on risk assessment and credit approval processes.

Is collection a stressful job?

Collections jobs often involve negotiating with debtors and managing accounts, which can be stressful due to the pressure to meet targets and handle difficult conversations. The work environment may include strict deadlines and the need for strong communication skills, but stress levels vary depending on individual resilience and workplace support. Proper training and experience can help manage the stress associated with collections roles.

What are some common challenges faced in a collections role, and how can they be effectively managed?

Collections professionals often encounter challenges such as handling difficult conversations with customers, meeting monthly collection targets, and staying compliant with legal regulations. Effective management of these challenges involves strong communication skills, empathy, and the ability to negotiate payment plans that work for both the client and the company. Additionally, collaborating closely with other departments like customer service and accounting can help resolve disputes and ensure a positive customer experience while maintaining cash flow.

What are the key skills and qualifications needed to thrive in a collections role?

To thrive in a Collections role, you need strong negotiation, communication, and analytical skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and basic accounting systems is typically required. Persistence, empathy, and problem-solving abilities help build rapport with clients and resolve payment issues effectively. These skills are essential for recovering outstanding debts while maintaining positive customer relationships and adhering to legal guidelines.
What are the most commonly searched types of Collections jobs in Portland, OR? The most popular types of Collections jobs in Portland, OR are:
What are popular job titles related to Collections jobs in Portland, OR? For Collections jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Collections jobs in Portland, OR look for? The top searched job categories for Collections jobs in Portland, OR are:
What cities near Portland, OR are hiring for Collections jobs? Cities near Portland, OR with the most Collections job openings:
Collections jobs near you
Infographic showing various Collections job openings in Portland, OR as of July 2026, with employment types broken down into 79% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $47,348 per year, or $22.8 per hour.

Collections Specialist I

OnPoint Community Credit Union

Portland, OR • On-site

$19.50 - $26.50/hr

Full-time

Posted 11 days ago

Job description

Overview
The role of Collections Specialist focuses on the areas of consumer loans, PLOCs and credit cards (early and late stage collections). The Collections Specialist supports the Collections team through unparalleled service to members and to teammates. Assists in the ongoing support of workflow within the department and acts as a point of contact within a specific area of Collections for Consumer Loans, PLOCs or Credit Cards. Effectively utilizes resources to consistently provide outstanding service to members, branches and other departments. Demonstrates a service philosophy of owning issues through completion and exceeding service level expectations in every interaction, to arrive at the best solutions for the membership.
Responsibilities
  • Must be a self-starter and strongly motivated to develop thorough cross-training in multiple areas of Collections.
  • Works effectively in a team environment.
  • Acts as a liaison with members and outside agencies for questions or issues pertaining to past-due loans or negative balance accounts, and takes appropriate action with the approval of management.
  • Documents contacts with members accurately and completely to provide continuity in conversations and protection for OnPoint.
  • Accomplishes assignments and projects with general supervision and within tight deadlines.

Essential Functions
  • Analyze and apply sound collection techniques to reduce delinquencies and negative account balances.
  • Maintain accurate records of collection efforts by documenting actions in the collection systems.
  • Takes appropriate action as primary point of contact with members and outside agencies.
  • Exercises good judgment, initiative and tact during communication with members, outside agencies and other internal employees.

Knowledge, Skills and Abilities
  • Provide professional, high-quality service to members.
  • Knowledge of laws and regulations within the collections field
  • Knowledge of fiduciary and membership needed in order to audit documentation for accuracy.
  • Contribute to a sense of teamwork and purpose within the department.
  • Initiate operational efficiencies.
  • Compliance with all security and confidentiality policies and procedures.
  • Manages time and resources to ensure all work is completed accurately and on schedule.
  • Effective verbal and written communication skills, ability to document procedures.
  • Independently identify, analyze, and resolve member issues.
  • Understanding of credit union operations, procedures and applicable regulations.
  • Highly organized and ability to effectively multi-task.

Qualifications
  • High School Diploma or equivalent required.
  • Minimum of one year of successful work experience in a financial institution.
  • Knowledge of FDCPA guidelines strongly desired.
  • Strong verbal and written communication skills.
  • Prior collections experience preferred.

At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.
We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don't let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.

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