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Debt Collections Manager Jobs in Oregon (NOW HIRING)

Provide regular communication to management regarding the status of account collections. * Organize ... Submit accounts to management for bad debt write-offs. * Fax or e-mail invoices to customers for ...

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Debt Collections Manager information

What is the difference between Debt Collections Manager vs Debt Recovery Specialist?

AspectDebt Collections ManagerDebt Recovery Specialist
CredentialsTypically requires experience in collections, knowledge of debt laws, and sometimes managerial certificationsOften has collections experience, strong negotiation skills, and relevant industry certifications
Work EnvironmentManages teams in corporate or agency settings, overseeing collection strategiesWorks directly with clients and debtors, often in call centers or field environments
Industry UsageCommonly employed in financial institutions, collection agencies, and corporationsUsed in similar settings, focusing on debt recovery and negotiation

The main difference is that a Debt Collections Manager oversees collection teams and strategies, while a Debt Recovery Specialist focuses on directly negotiating with debtors to recover funds. Both roles require knowledge of debt laws and strong communication skills, but the manager has a broader supervisory role.

What are the key skills and qualifications needed to thrive as a debt collections manager, and why are they important?

To thrive as a Debt Collections Manager, you need a strong understanding of collections processes, regulatory compliance, and financial analysis, usually supported by a degree in finance, business, or a related field. Familiarity with collections management software, CRM systems, and knowledge of relevant laws such as the Fair Debt Collection Practices Act (FDCPA) are typically required. Excellent leadership, negotiation, and communication skills help motivate teams and resolve disputes with clients effectively. These skills and qualifications ensure both regulatory compliance and optimal recovery rates while maintaining positive relationships with clients and team members.

What are some common challenges a debt collections manager faces when leading a collections team?

A Debt Collections Manager often encounters challenges such as motivating team members to meet collection targets while maintaining compliance with regulations and ensuring respectful communication with clients. Balancing the need for results with employee morale and customer satisfaction can be demanding. Additionally, adapting to changes in industry regulations and implementing new technologies or processes to improve recovery rates are ongoing aspects of the role. Successful managers foster teamwork and provide ongoing training to address these challenges effectively.

What does a debt collections manager do?

A Debt Collections Manager oversees a team responsible for collecting overdue payments from individuals or businesses. Their tasks include developing collection strategies, monitoring team performance, ensuring compliance with laws and regulations, and handling escalated cases. They also analyze collection data, report on outcomes, and work with other departments to improve recovery rates. Effective communication and negotiation skills are essential for success in this role.
What are popular job titles related to Debt Collections Manager jobs in Oregon? For Debt Collections Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Debt Collections Manager jobs in Oregon look for? The top searched job categories for Debt Collections Manager jobs in Oregon are:
Infographic showing various Debt Collections Manager job openings in Oregon as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Accounts Receivable Clerk

Alsco Inc

Portland, OR

$21/hr

Full-time

Re-posted 7 days ago


Alsco Uniforms rating

7.2

Company rating: 7.2 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

107th of 250 rated facilities management


Job description

Classification: Non-Exempt

Job Summary:

The Accounts Receivable Clerk is responsible to the Office Manager for the collection and maintenance of all charge accounts by company policy. With excellent communication skills, will be able to resolve A/R issues appropriately and effectively.

Essential Functions:

  • Process customer payments according to company policy.
  • Follow the branch collection strategy in monitoring customer accounts for non-payment, skipped invoices, and partial payments.
  • Provide regular communication to management regarding the status of account collections.
  • Organize a recovery system and initiate collection efforts.
  • Complete monthly and quarterly closing statement processes and create reports.
  • Communicate with customers via phone, e-mail, mail, or in-person to make payment arrangements on delinquent accounts.
  • Perform reference checks of all credit applications and report findings to management.
  • Investigate and resolve customer inquiries on time.
  • Submit accounts to management for bad debt write-offs.
  • Fax or e-mail invoices to customers for payment.
  • Perform other tasks as required.

Additional Functions:

  • May perform some of the other general office functions.

Qualifications:

  • Proficient with MS Office, with an emphasis on Excel spreadsheets summarizing aging/past due accounts.
  • Excellent written and verbal communication skills in English, especially in telephone skills.
  • Proven excellent interpersonal skills and ability to work successfully in a team environment.
  • Great organizational and multi-tasking skills; detail oriented.
  • Show successful experience in the ability to enthusiastically press into action collection efforts.
  • Demonstrate a good understanding of general business operating procedures and be proficient in data entry.

Typical Physical Activity:

  • Physical Demands/Requirements consist of standing, sitting, walking, stooping, driving, grasping, moving equipment, pushing, pulling, reading, speaking, hearing, and lifting up to 30 lbs.

Typical Environmental Conditions:

  • Vehicles on public roads, inside general offices, customer locations, and areas of a typical industrial laundry facility, Service Center, or depot.

Travel Requirements: None

Our Benefits:

· 401 K Plan with Company Match

· Medical, Dental, Vision, and FSA/HSA

· Life Insurance, Disability Insurance

· Vacation, Sick Time, Holidays

· Employee Assistance Program (EAP)

Benefits may vary for positions covered by a collective bargaining agreement.

For a general description of benefits that are being offered for this position, please visit alsco.com/benefits.

About Us:

We are Alsco Uniforms. We've been committed to our customers since 1889, proudly pioneering the uniform and linen rental industry and growing into a global leader serving over 350,000 customers across 13 countries. We provide exceptional service and create solutions that strengthen our customers’ operations.

At Alsco, our diverse workforce drives performance, innovation, and exceptional service. We're looking for individuals who want to build a rewarding career while making a meaningful impact. Explore how Alsco helps you build a successful career with competitive compensation, benefits, and ongoing opportunities for growth.

Join our team and build your career with Alsco Uniforms!

Equal Opportunity Employer:

Alsco Uniforms provides equal employment opportunities to all applicants and employees without regard to race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or any other status protected by applicable federal, state, or local law. The Company also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable law.

Thank you for your interest in joining Alsco Uniforms. Employment is contingent upon successful completion of background and drug screening.

Revised: 04/08/2024


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