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Collection Manager Jobs in Oregon (NOW HIRING)

Upstart

Operations Manager, Auto Collections

OR · Remote

As the Operations Manager, Auto Collections at Upstart, you will lead a team of Collections ... Drive team performance against key operational metrics, including collection rate, action rate ...

Twist BioScience

... our collection policyInfluence and hold customers accountable to payment terms; drive toward positive keyperformance indicators (Aging, Days to Pay, DSO)Manage a project to identify and collect ...

Artemis Arc

This position oversees the collection, management, interpretation, and presentation of program data to support operational effectiveness, strategic planning, and continuous program improvement. The ...

Aptive

$51.75 - $70/hr

This position oversees the collection, management, interpretation, and presentation of program data to support operational effectiveness, strategic planning, and continuous program improvement. The ...

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See Oregon salary details

$32.8K

$62.1K

$115.2K

How much do collection manager jobs pay per year?

As of May 28, 2026, the average yearly pay for collection manager in Oregon is $62,086.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $69,300.00 per year, depending on experience, location, and employer.

What Does a Collection Manager Do?

A collection manager at a museum, library, or similar facility ensures the proper care of objects that are a part of the facility’s collections. In this career, your responsibilities include managing storage, working with the catalog, and helping to preserve, curate, archive, and catalog the items at the library or museum. Other duties may include helping to develop the policies associated with the disposal and acquiring of objects for the facility. Such policies outline how the facility plans to collect items, the types of objects that they have interest in, and how and why they may need to dispose of these items.

What are the key skills and qualifications needed to thrive as a Collection Manager, and why are they important?

To thrive as a Collection Manager, you need strong analytical skills, knowledge of credit and collections procedures, and typically a bachelor's degree in business, finance, or a related field. Familiarity with collection software, CRM systems, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) is essential. Excellent negotiation, communication, and leadership abilities help you motivate teams and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining compliance, and fostering positive client relationships.

What are some common challenges faced by Collection Managers, and how can they be effectively addressed?

Collection Managers often encounter challenges such as managing difficult conversations with delinquent clients, balancing collection goals with maintaining customer relationships, and ensuring compliance with relevant regulations. Effective strategies include ongoing training in negotiation and conflict resolution, utilizing data-driven tools to prioritize accounts, and fostering strong communication within the collections team. Staying current with industry best practices and legal requirements also helps Collection Managers navigate these challenges successfully.

What are collection managers?

Collection managers are professionals responsible for overseeing and maintaining collections of valuable items, such as artwork, artifacts, documents, or specimens, in museums, libraries, galleries, or archives. Their duties typically involve cataloging, preserving, and ensuring the security and proper storage of collection items. They also coordinate acquisitions, loans, and exhibitions, and may supervise other staff or volunteers. Collection managers play a crucial role in protecting cultural, historical, or scientific assets for future generations.
More about Collection Manager jobs
What are the most commonly searched types of Collection jobs in Oregon? The most popular types of Collection jobs in Oregon are:
What are popular job titles related to Collection Manager jobs in Oregon? For Collection Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Collection Manager jobs in Oregon look for? The top searched job categories for Collection Manager jobs in Oregon are:
What cities in Oregon are hiring for Collection Manager jobs? Cities in Oregon with the most Collection Manager job openings:
Collection Manager jobs near you
Infographic showing various Collection Manager job openings in Oregon as of May 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $62,086 per year, or $29.8 per hour.
Operations Manager, Auto Collections

Operations Manager, Auto Collections

Upstart

Remote

Other

Posted 9 days ago

Job description

The Team: 

Upstart's Auto Collections team supports borrowers across the full delinquency lifecycle, helping customers navigate repayment while protecting customer experience, compliance, and portfolio performance. The team is focused on scaling a high-performing Auto collections operation as Upstart continues to invest in and grow its Auto lending portfolio.

As the Operations Manager, Auto Collections at Upstart, you will lead a team of Collections Specialists responsible for driving repayment outcomes and delivering empathetic, compliant customer interactions. You will play a key role in coaching and developing frontline talent, improving operational performance, and helping shape the future of Auto Collections processes and strategy as the business scales.

How you'll make an impact

  • Lead, coach, and develop a team of Collections Specialists supporting Upstart's Auto portfolio across all stages of delinquency
  • Drive team performance against key operational metrics, including collection rate, action rate, payment resolution outcomes, and customer experience measures
  • Conduct regular coaching sessions, one-on-ones, and performance development conversations to improve individual and team effectiveness
  • Partner cross-functionally with Compliance, Analytics, Workforce Management, Training, and Product teams to improve operational execution and customer outcomes
  • Identify trends, operational gaps, and process improvement opportunities using portfolio and performance data
  • Foster a collaborative and engaging remote team culture through consistent communication, team huddles, recognition, and development initiatives
  • Support the scaling of the Auto Collections organization by helping refine processes, documentation, and operational best practices
  • Ensure collection activities are executed in compliance with company policies, regulatory requirements, and customer experience standards

Minimum Qualifications 

  • 3+ years of experience leading frontline teams in collections, customer operations, or contact center environments
  • Experience managing performance in a KPI-driven environment with accountability for operational metrics and team outcomes
  • Experience coaching and developing employees through structured performance management, one-on-ones, and development planning
  • Experience using operational performance data and reporting to drive decision-making and improve team effectiveness

Preferred Qualifications

  • Knowledge of Auto collections operations, including repossession processes, title-related servicing, reinstatements, or secured lending practices
  • Ability to identify process improvement opportunities and influence operational enhancements across teams
  • Skills in building engagement and team connectivity within remote or distributed work environments
  • Experience partnering cross-functionally with Compliance, Analytics, Product, or Workforce Management teams
  • Ability to balance customer experience, operational performance, and compliance requirements in a fast-paced environment

Position location This role is available in the following locations: Remote 

Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions' cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.

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