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Collection Director Jobs in Oregon (NOW HIRING)

Sou

Director of Institutional Research

Ashland, OR

$98K - $110K/yr

The Director will lead the collection, analysis, and dissemination of critical institutional data, providing actionable insights to support enrollment management, academic program review, strategic ...

Sunrise ABA

Clinical Director - OR

Portland, OR

$100K - $110K/yr

The Clinic Director is responsible for overseeing the clinical and operational functions of a ... Monitor data collection, analysis, and progress tracking to ensure optimal client outcomes.

Sunrise ABA

Clinical Director - OR

Portland, OR · On-site

$100K - $110K/yr

The Clinic Director is responsible for overseeing the clinical and operational functions of a ... Monitor data collection, analysis, and progress tracking to ensure optimal client outcomes.

Sunrise ABA

Clinical Director - OR

Portland, OR · On-site

$84K - $115K/yr

The Clinic Director is responsible for overseeing the clinical and operational functions of a ... Monitor data collection, analysis, and progress tracking to ensure optimal client outcomes.

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Collection Director information

What is the difference between Collection Director vs Collections Manager?

AspectCollection DirectorCollections Manager
Required CredentialsBachelor's degree, experience in collections or financeBachelor's degree, experience in collections or finance
Work EnvironmentStrategic oversight, policy development, high-level managementDay-to-day collections operations, team supervision
Employer & Industry UsageFinancial institutions, large corporationsBanks, credit unions, debt collection agencies
Common Search & ComparisonYesYes

The Collection Director typically focuses on strategic planning, policy development, and overseeing collections at a high level, while the Collections Manager handles daily operations and team management. Both roles require similar credentials and are used in financial and credit industries, but the Director role is more strategic and senior.

What does a Collection Director do?

A Collection Director is responsible for overseeing the entire collections process within an organization, ensuring that outstanding debts are recovered efficiently and in compliance with regulations. They manage a team of collection agents, develop strategies to improve recovery rates, and analyze data to optimize collection practices. Additionally, they often work closely with legal and compliance teams to handle complex cases and ensure adherence to industry laws and company policies.

What are the key skills and qualifications needed to thrive as a Collection Director, and why are they important?

To thrive as a Collection Director, you need expertise in credit and collections management, financial analysis, and a relevant bachelor's degree, often with experience in regulatory compliance. Familiarity with collection management software, CRM systems, and knowledge of legal frameworks like the Fair Debt Collection Practices Act (FDCPA) are typically required. Exceptional leadership, negotiation, and conflict resolution skills help in managing teams and resolving complex account issues. These abilities are crucial for maximizing recoveries, ensuring regulatory compliance, and maintaining strong client and stakeholder relationships.

How does a Collection Director typically balance team leadership with meeting organizational collection targets?

A Collection Director is responsible for leading a team of collection professionals while ensuring that departmental goals and collection targets are met. This balance is achieved by setting clear performance metrics, providing regular training and coaching, and implementing effective collection strategies. Collection Directors often collaborate with other departments such as finance, legal, and customer service to resolve complex cases. They also analyze collection data to identify trends and adjust processes for optimal results, fostering a supportive environment that motivates the team to achieve both individual and collective objectives.
What are the most commonly searched types of Collection jobs in Oregon? The most popular types of Collection jobs in Oregon are:
Collection Director jobs near you
Specimen Collection Technician

Specimen Collection Technician

HR Annie Consulting

Portland, OR

$19.73/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Key Details
  • Pay: $19.73/hour
  • Location: You will rotate between our Clackamas and Jubitz (N. PDX) locations
  • Schedule: Monday – Friday; 8 am – 5 pm (with flexibility to work overtime as needed)
    • Must be available to work 1-2 Saturday shifts/month, 8 am – 2 pm
  • Benefits: Medical, Dental, & Vision Insurance, Life Insurance, Employee Assistance Program, Health Savings Account, Paid Time Off, Paid Holidays, Simple IRA w/ Company Match, and Professional Development Stipend
Who We Are
Gradient began with a simple idea: transportation runs better – and safer – with compliance at the core. Family-owned and operated since 1996, we continue to deliver people, goods, and materials safely to their destinations by helping businesses and operators navigate compliance. We believe safer transportation makes a safer world, which is why our mission is to safeguard both businesses and lives. We are stewards of knowledge and leaders of industry, upholding our economy and protecting our communities through lasting, trusted partnerships.
Our Values
  • Never Settle - There’s always a way to improve on today.
  • Share Responsibility - Safety only works when everyone does their part.
  • Rise Together - We support the safety and success of our staff, clients, and communities.

What You'll Do
As a Specimen Collection Technician, you'll be the professional on the front lines - collecting drug and alcohol specimens from commercial drivers and operators with accuracy, care, and integrity. This isn't just a clinical role - it's a compliance role. You'll follow collection procedures precisely, treat every participant with professionalism and respect, and help keep two collection sites running smoothly. If you take pride in doing detail-oriented work correctly every single time and enjoy knowing your work has a direct impact on public safety, this job is for you.
In addition to the specimen collection process, this role will support business operations through various administrative tasks. Here's what your day may look like:
  • Check in participants, verify identification, explain the collection process, and ensure each person is treated with professionalism and discretion
  • Conduct collections of urine, saliva, hair, and breath specimens, maintaining strict chain-of-custody at every step
  • Answer phones, schedule appointments, and manage front-desk responsibilities between collections
  • Process invoices and collect payment for services
  • Complete all required regulatory documentation accurately and on time — no exceptions
  • Maintain organized, stocked, and inspection-ready collection sites at both locations
  • Coordinate with the team during high-volume periods and step in where needed

What We’re Looking For
No medical background required. Our onboarding program provides all the training you need to step into this role with confidence. You do need to be someone who follows procedure precisely, communicates clearly under pressure, and understands that the integrity of each collection matters - to the participant, the employer, and to public safety.
Required Qualifications
  • High school diploma or equivalent
  • 2+ years in customer service or a customer-facing administrative role
  • Proficient in Microsoft Office; comfortable learning new software systems
  • Valid driver’s license, vehicle insurance, and reliable transportation
  • Ability to pass a pre-employment background check and drug screen, including THC
  • Strong written and verbal communication skills

Learn more about our mission here.

Gradient is an equal opportunity employer. We celebrate diversity and are committed to an inclusive workplace for all employees.
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