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Collection Director Jobs in Oregon (NOW HIRING)

RiverPlace Hotel

Managing Director

Portland, OR · On-site

$265K - $285K/yr

You will lead the collection's executive committee, drive operational excellence and set the tone ... The Managing Director will oversee multiple owner assets along with the hotel, including a winery ...

CoralTree Hospitality

Managing Director

Portland, OR

$265K - $285K/yr

You will lead the collection's executive committee, drive operational excellence and set the tone ... The Managing Director will oversee multiple owner assets along with the hotel, including a winery ...

RiverPlace Hotel

Managing Director

Portland, OR

You will lead the collection's executive committee, drive operational excellence and set the tone ... The Managing Director will oversee multiple owner assets along with the hotel, including a winery ...

Knit

OR · On-site

The levers the Research Director role owns to influence these key business objectives are ... Driving on feedback collection on "the last mile" - uncovering and documenting what happens after ...

RiverPlace Hotel

Managing Director

Portland, OR · On-site

You will lead the collection's executive committee, drive operational excellence and set the tone ... The Managing Director will oversee multiple owner assets along with the hotel, including a winery ...

Adaugeo Healthcare Solutions

OR · On-site

KPI ownership -- days in AR, clean claim rates, denial rates, collection rates, and net collection ... with direct supervisory responsibility * Demonstrated success driving measurable financial ...

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Collection Director information

What is the difference between Collection Director vs Collections Manager?

AspectCollection DirectorCollections Manager
Required CredentialsBachelor's degree, experience in collections or financeBachelor's degree, experience in collections or finance
Work EnvironmentStrategic oversight, policy development, high-level managementDay-to-day collections operations, team supervision
Employer & Industry UsageFinancial institutions, large corporationsBanks, credit unions, debt collection agencies
Common Search & ComparisonYesYes

The Collection Director typically focuses on strategic planning, policy development, and overseeing collections at a high level, while the Collections Manager handles daily operations and team management. Both roles require similar credentials and are used in financial and credit industries, but the Director role is more strategic and senior.

What does a Collection Director do?

A Collection Director is responsible for overseeing the entire collections process within an organization, ensuring that outstanding debts are recovered efficiently and in compliance with regulations. They manage a team of collection agents, develop strategies to improve recovery rates, and analyze data to optimize collection practices. Additionally, they often work closely with legal and compliance teams to handle complex cases and ensure adherence to industry laws and company policies.

What are the key skills and qualifications needed to thrive as a Collection Director, and why are they important?

To thrive as a Collection Director, you need expertise in credit and collections management, financial analysis, and a relevant bachelor's degree, often with experience in regulatory compliance. Familiarity with collection management software, CRM systems, and knowledge of legal frameworks like the Fair Debt Collection Practices Act (FDCPA) are typically required. Exceptional leadership, negotiation, and conflict resolution skills help in managing teams and resolving complex account issues. These abilities are crucial for maximizing recoveries, ensuring regulatory compliance, and maintaining strong client and stakeholder relationships.

How does a Collection Director typically balance team leadership with meeting organizational collection targets?

A Collection Director is responsible for leading a team of collection professionals while ensuring that departmental goals and collection targets are met. This balance is achieved by setting clear performance metrics, providing regular training and coaching, and implementing effective collection strategies. Collection Directors often collaborate with other departments such as finance, legal, and customer service to resolve complex cases. They also analyze collection data to identify trends and adjust processes for optimal results, fostering a supportive environment that motivates the team to achieve both individual and collective objectives.
What are the most commonly searched types of Collection jobs in Oregon? The most popular types of Collection jobs in Oregon are:
Collection Director jobs near you

Managing Director

RiverPlace Hotel

Portland, OR • On-site

$265K - $285K/yr

Full-time

Posted 6 days ago

Job description

Overview
Are you ready to help shape the future Portland's riverfront hospitality landscape? CoralTree is seeking a Managing Director to join our team at RiverPlace Hotel located in Portland, OR. As the Managing Director, you will oversee all aspects of the hotel's operation and additional luxury assets from a functioning winery to a new build of luxury guest suites. You will lead the collection's executive committee, drive operational excellence and set the tone for an integrated hospitality experience that consistently delivers distinctive and memorable service. We're looking for someone who shares our passion for creating unforgettable luxury guest experiences, nurturing a vibrant company culture, and building strong connections with the community.
About the Property:
RiverPlace Hotel boasts 85 upscale guest rooms and suites. The hotel is a short walk from the Tom McCall Waterfront Park in Downtown Portland. The hotel offers a quieter side of downtown Portland where waterfront paths, marina views, and city bridges all make up the experience of the hotel's overlook of the Willamette River. The waterfront King Tide Fish & Shell Restaurant offers a diverse menu specializing in fresh seafood and alfresco dining. Guest's favorites include the communal living room and urban landscape.
Responsibilities
  • Champion the property's operational excellence and financial performance, driving revenue growth and profitability in alignment with the annual business plan and commitment to deliver exceptional owner returns.
  • The Managing Director will oversee multiple owner assets along with the hotel, including a winery and luxury guest suites.
  • Lead the property's market positioning with bold, innovative strategies that showcase property's unique offerings, differentiating the property from competitors while strengthening its presence in local, regional, and national markets.
  • Develop and execute strategic and tactical plans to achieve precise forecasting projections; proactively adjust business strategies to protect profit integrity and optimize performance.
  • Deliver best-in-class guest and team member experiences, consistently exceeding service expectations while upholding CoralTree Hospitality's high standards of hospitality and genuine care.
  • Serve as the face of property within the community and the broader hospitality industry, fostering strategic partnerships and representing the property with professionalism and authenticity.
  • Ensure a safe and secure resort environment by implementing and upholding policies that prioritize the health, safety, and well-being of guests, team members, and stakeholders.
  • Inspire, attract, and retain top-tier talent, cultivating a high-performance culture that prioritizes career growth, continuous learning, and leadership development in line with CoralTree Hospitality's values.
  • Embed a guest-centric culture that consistently delivers exceptional service and ensures every interaction reflects the property's atmosphere of luxury hospitality.
  • Align owner, company, property, and individual goals to create unified objectives that drive collective success and measurable outcomes.
  • Leverage deep financial acumen, including expertise in income statements, balance sheets, cash flow, and internal controls to ensure accurate financial reporting and operational transparency.

Qualifications
  • At least 15 years of hotel operations experience in an executive leadership role.
  • Degree in Business Administration, Hotel & Restaurant Management, or similar, preferred.
  • Luxury Hotel Opening/Renovation Experience Preferred.
  • Experience with project management
  • Robust background in luxury hospitality
  • Proven Leadership of luxury F&B operations; including restaurants, bars, banquets & catering, and in-room dining.
  • Driving exceptional guest experiences alongside strong financial performance.
  • Experience with an independent group and resort destination property, required
  • Managing Director level experience in PNW market, preferred
  • Experience managing third party Food & Beverage operator, preferred
  • Excellent communication skills, verbal and written, with demonstrated ability to build rapport and trust with guests and team members
  • Strong financial acumen and computer skills

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