"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".
Job Title: Credit & Collections Spec II
Location: Remote ( Must work in EST time zone)
Duration: 6+ Months
Pay Rate: $20.30/hr on W2(Without benefits)
Job Description:
This position will be responsible for frontline dealer collections activity and client account service within an assigned region and/or segment of dealer business. In this role, the individual will be responsible for business unit support, client service via phone, outbound collection contacts (phone/email), bad debt recommendation, AR meeting participation, assistance in account status changes within established role authority along with escalating issues when appropriate. This role is a part of the Revenue Operations Center of Excellence Dealer AR team and will report to an Accounts Receivable Supervisor.
Requirements:
Job Responsibilities:
- Answering and resolving incoming client payment and credit & collection inquiries as part of the regional PureCloud phone queue team.
- Support for business units within a designated region.
- Outbound client collection calls/contacts in pursuit of aged vehicle and services AR.
- Follow up with Clients on outstanding invoices that are deemed aged and fall outside of standard payment terms.
- Participation in location credit meetings and reporting process (stand in for Sr Spec/Sup. when necessary)
Team metric activity:
- Address internal client requests and inquiries on dealer accounts (sales, etc.)
- Work closely with Accounts Receivable Supervisor on special assignments / projects as required.
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.