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Debt Collections Manager Jobs (NOW HIRING)

Yes& Companies LLC

Collections Manager

Las Vegas, NV · On-site

$75K/yr

The Consumer Debt Collections Manager manages the collections staff, provides tracking and reporting on the collection team results and takes escalated calls and assists with guest accounts requiring ...

Rumpke

Credit & Collections Manager

Cincinnati, OH · On-site

Stay current with changes in state and federal laws governing debt collections and bankruptcy * Represent the company in all credit and collection legal matters; includes managing third party ...

KURV

Collections Manager

Cleveland, OH

The Collection Manager will be responsible for leading and managing the collections process, minimizing delinquency and bad debt, optimizing cash flow, and maintaining strong client relationships.

New

True Find Staffing

Collections Manager

Dallas, TX · On-site

Collections Manager Position Summary The Collections Manager is responsible for leading and ... debt exposure. * Review customer payment trends and proactively address issues that may impact ...

SoftwareOne

Collections Manager

Milwaukee, WI

Reduce aged receivables and bad debt exposure through proactive overdue account management ... Strengthen collections processes, reporting, and controls by improving dispute resolution, invoice ...

SoftwareOne

Collections Manager

Milwaukee, WI · On-site

Develop and implement world-class collection strategies to improve cash flow and minimize bad debt ... Proven experience in Collections management, with at least 5 years in a leadership or managerial ...

Grant & Weber

Collections Manager

Agoura Hills, CA · On-site

$70K - $80K/yr

Seeking a Collection Manager experienced in consumer debt recoveries. Specific experience in healthcare collections. Experienced with Aktos software is a plus. HIPAA Compliance and CFPB/DFPI is a ...

Connexus Credit Union

Collections Manager

At Connexus, our Collections Managers lead a high-performing team focused on managing delinquent ... Process SCRA requests and debt management proposals in accordance with policies and procedures.

Corporate Tools

Collections Manager

Post Falls, ID · On-site

$250K/yr

Understand and create debt rating/scoring method * Understand collections process and challenges * Built and understand collection incentive programs * Experience building and managing automated ...

RIVO Holdings, LLC

Collections Manager

San Diego, CA · On-site

Qualifications What You Bring: * 5+ years of progressive debt collection experience , including 2+ ... M and collections management systems. * Clear, confident communicator with strong leadership ...

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Debt Collections Manager information

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$31K

$58.7K

$109K

How much do debt collections manager jobs pay per year?

As of Jul 16, 2026, the average yearly pay for debt collections manager in the United States is $58,722.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $65,500.00 per year, depending on experience, location, and employer.

What is the difference between Debt Collections Manager vs Debt Recovery Specialist?

AspectDebt Collections ManagerDebt Recovery Specialist
CredentialsTypically requires experience in collections, knowledge of debt laws, and sometimes managerial certificationsOften has collections experience, strong negotiation skills, and relevant industry certifications
Work EnvironmentManages teams in corporate or agency settings, overseeing collection strategiesWorks directly with clients and debtors, often in call centers or field environments
Industry UsageCommonly employed in financial institutions, collection agencies, and corporationsUsed in similar settings, focusing on debt recovery and negotiation

The main difference is that a Debt Collections Manager oversees collection teams and strategies, while a Debt Recovery Specialist focuses on directly negotiating with debtors to recover funds. Both roles require knowledge of debt laws and strong communication skills, but the manager has a broader supervisory role.

What are the key skills and qualifications needed to thrive as a Debt Collections Manager, and why are they important?

To thrive as a Debt Collections Manager, you need a strong understanding of collections processes, regulatory compliance, and financial analysis, usually supported by a degree in finance, business, or a related field. Familiarity with collections management software, CRM systems, and knowledge of relevant laws such as the Fair Debt Collection Practices Act (FDCPA) are typically required. Excellent leadership, negotiation, and communication skills help motivate teams and resolve disputes with clients effectively. These skills and qualifications ensure both regulatory compliance and optimal recovery rates while maintaining positive relationships with clients and team members.

What are some common challenges a Debt Collections Manager faces when leading a collections team?

A Debt Collections Manager often encounters challenges such as motivating team members to meet collection targets while maintaining compliance with regulations and ensuring respectful communication with clients. Balancing the need for results with employee morale and customer satisfaction can be demanding. Additionally, adapting to changes in industry regulations and implementing new technologies or processes to improve recovery rates are ongoing aspects of the role. Successful managers foster teamwork and provide ongoing training to address these challenges effectively.

What does a Debt Collections Manager do?

A Debt Collections Manager oversees a team responsible for collecting overdue payments from individuals or businesses. Their tasks include developing collection strategies, monitoring team performance, ensuring compliance with laws and regulations, and handling escalated cases. They also analyze collection data, report on outcomes, and work with other departments to improve recovery rates. Effective communication and negotiation skills are essential for success in this role.
More about Debt Collections Manager jobs
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Debt Collections Manager jobs near you
Infographic showing various Debt Collections Manager job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $58,722 per year, or $28.2 per hour.
Collections Manager

Collections Manager

Yes& Companies LLC

Las Vegas, NV • On-site

$75K/yr

Full-time

Posted 3 days ago

Job description

Job Type
Full-time
Description
We are looking for an innovative, open and can- do and motivating leader to drive our vision and strategic priorities. In this role you will create strategies to develop and enhance portfolio profitability, manage processes that support operational efficiency, and lead a successful Collections department. The Consumer Debt Collections Manager manages the collections staff, provides tracking and reporting on the collection team results and takes escalated calls and assists with guest accounts requiring special handling
ESSENTIAL JOB FUNCTIONS
• (1) Direct the roadmap, budget and delivery systems for our collections and recovery processes
• (2)Partner with complimentary departments to oversee development, deployment and ongoing validation of evolving collections and recovery strategies
• (3) Discover new frontiers to develop and implement effective customer contact strategies, while ensuring quality and adherence to all policies and practices
• Direct strategy, planning and execution of teams by setting goals and prioritizing objectives and results
• Hire, train, coach and develop teams for success
• Collects delinquent customer accounts.
• Calculates monthly bonuses for review by accounting and processing by payroll.
• Adheres to the Fair Debt Collection Practices Act (FDCPA) and PCI regulations at all times.
• Distributes declined payments, returned checks and special handling accounts to team members.
• Performs Quality Control functions including monitoring phone calls and reviewing account activity.
• Manages escalated calls when a matter requiring manager assistance arises.
• Documents all interactions with owners in account comments to include payment arrangement details and such.
• Approves time off requests and schedule changes for team members. Issues payroll approval as needed.
• Completes all required Company trainings and compliance courses as assigned.
• Adheres to Company standards and maintains compliance with all policies and procedures.
• Performs other related duties as assigned.
Requirements
• Managerial: 1 years (Required)
• Collections: 3 years (Required)
MANAGERIAL RESPONSIBILITIES
Provides immediate supervision to direct reports. Oversees and controls the work performance of others in a close working relationship, often in the same room or close proximity. A portion of the time may be spent performing individual tasks similar to those performed by direct reports. Participate in the interview, selection and training processes for new hires in the collections department. Assign work to direct reports, reviewing results in accordance to policies and procedures, and providing recommendations to management.
SKILLS & ABILITIES
This position requires the capability to understand and follow both oral and written directions as well as knowledge and usage of correct business English and office practices. Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers.
Specific skills and abilities include, but are not limited to the following:
• Attention to detail.
• Computer proficiency in Microsoft Word, Excel and Outlook.
• Understand how to develop and implement business strategies.
• Ability to interpret and create policies, procedures and manuals.
• Excellent customer service skills.
• Proficient in time management; the ability to organize and manage multiple priorities.
• Ability to take initiative and effectively adapt to changes.
• Able to establish and maintain a cooperative working relation.
• Ability to interpret and create spreadsheets.
• Able to use sound judgment; work independently, with minimal supervision.
• Strong analytical and problem solving skills.
• Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes.
• Performs well with frequent interruptions and/or distractions.
• Intermediate math skills.
EEO/Drug Free Workplace
Salary Description
$75,000

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