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Debt Collection Operations Manager Jobs (NOW HIRING)

Grant & Weber

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Collections Manager

Agoura Hills, CA · On-site

$85K - $95K/yr

We are seeking an experienced Collection Manager with a strong background in consumer debt ... Consumer debt collection operations * Healthcare collections * HIPAA compliance * CFPB regulations

Structured Settlement

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Debt Collection Manager

Phoenix, AZ · On-site

$40K - $80K/yr (+ commission)

Operations Director / CEO About Us We are a professional debt recovery agency dedicated to ethical ... The Role We are seeking an experienced Debt Collection Manager to lead our collections team. In ...

Law Firm

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Debt Collection Specialist

Islandia, NY · On-site

$22 - $24/hr

Ready to turn your talent into a rewarding career? We're looking for driven, goal-oriented professionals to join our elite collections team and help us take our operations to the next level. At the ...

Peraton

Collection Operations Manager - Mid

Reston, VA · On-site

The Mid-level Collection Operations Manager is responsible for analyzing how intelligence is collected and refining requirements to ensure mission impact. Responsibilities are, but are not limited to:

D & A Services, LLC

Debt Collector - Houston

Houston, TX · On-site

$17 - $23/hr

Debt Collection: Manage and collect outstanding debts making phone calls. * Communication: Initiate contact with debtors to discuss their outstanding balances, negotiate suitable payment plans, and ...

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How much do debt collection operations manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for debt collection operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What does a debt collection operations manager do?

A Debt Collection Operations Manager oversees the day-to-day activities of a debt collection department or agency. They are responsible for managing staff, setting collection targets, ensuring compliance with laws and regulations, and improving collection processes. Their role often includes monitoring performance metrics, training collectors, and implementing strategies to maximize recovery rates while maintaining ethical standards. They also handle escalated cases and work closely with clients to meet their collection needs.

What are the key skills and qualifications needed to thrive as a debt collection operations manager, and why are they important?

To thrive as a Debt Collection Operations Manager, you need expertise in debt recovery processes, compliance regulations, and team management, often backed by a degree in business or finance. Familiarity with debt collection software, CRM systems, and knowledge of the Fair Debt Collection Practices Act (FDCPA) are typically required. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for guiding teams and negotiating with clients. These competencies are crucial for maximizing recovery rates, ensuring legal compliance, and maintaining positive client relationships.

What are some common challenges faced by a debt collection operations manager, and how can they be addressed?

Debt Collection Operations Managers often encounter challenges such as managing high-stress situations, balancing compliance with recovery targets, and leading teams through frequent regulatory changes. Successfully addressing these requires implementing clear processes, investing in ongoing staff training, and fostering open communication within the team. Additionally, leveraging technology to track performance metrics and staying updated on industry regulations can help ensure the department remains effective and compliant.

What cities are hiring for Debt Collection Operations Manager jobs?

Cities with the most Debt Collection Operations Manager job openings:

What states have the most Debt Collection Operations Manager jobs?

States with the most job openings for Debt Collection Operations Manager jobs include:

What are popular job titles related to Debt Collection Operations Manager jobs?

For Debt Collection Operations Manager jobs, the most frequently searched job titles are:

Infographic showing various Debt Collection Operations Manager job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Collection Operations Manager

Washington, DC • On-site

Prescient Edge
Guided Missile and Space Vehicle Manufacturing • 51 - 200 employees
Learn more about Prescient Edgeexternal

Full-time

Medical, Dental, Vision, Retirement

Re-posted 16 days ago

Key responsibilities

  • Collaborate with collection requirements managers, analytic elements, and consumers to ensure HUMINT collection operations have the necessary focus and guidance.

  • Apply intelligence collection systems and capabilities to inform collectors and consumers of collection developments and relevancy through products.

  • Execute collection plans and strategies to generate reliable intelligence relevant to consumer needs.

Job description

Job Title
Collection Operations Manager
Location
Washington, DC 20032 US (Primary)
Category
Intelligence
Job Type
Full-Time
Career Level
Staff
Education
Bachelor's Degree
Travel
Security Clearance Required
TS/SCI with CI Polygraph
Job Description
Prescient Edge is seeking a Collection Operations Managerto support a Federal Government client.
Please note that the availability of this position is contingent upon contract award.
Collection Operations Manager
Benefits:
At Prescient Edge, we believe that acting with integrity and serving our employees is the key to everyone's success. To that end, we provide employees with a best-in-class benefits package that includes:
  • A competitive salary with performance bonus opportunities.
  • Comprehensive healthcare benefits, including medical, vision, dental, and orthodontia coverage.
  • A substantial retirement plan with no vesting schedule.
  • Career development opportunities, including on-the-job training, tuition reimbursement, and networking.
  • A positive work environment where employees are respected, supported, and engaged.

Job Requirements
Responsibilities:
  • Collaborate with collection requirements managers, analytic elements, and consumers to ensure HUMINT collection operations have the necessary focus and guidance to maximize time and resources allocated.
  • Apply intelligence collection systems and capabilities to inform intelligence collectors and consumers of collection developments and relevancy through a range of products.
  • Collaborate across the IC to understand consumer intelligence needs and gaps to optimize developing collection operations tailored to the requirements of the customer.
  • Work with collectors and all-source analysts to evaluate the efficiency and effectiveness of multi-INT collection against requirements.
  • Execute collection plans and strategies to generate reliable intelligence relevant to consumer needs.
  • Manage large amounts of data, ensure data consistency, produce visualizations, and develop models to report findings.
  • Assist with developing methods and criteria to evaluate whether collection requirements have been satisfied, using measures of effectiveness and measures of performance.
  • Produce feedback of findings, identify collection gaps, related trends, and opportunities; Assess collection options, test assumptions; produce judgments, recommendations and solutions to refine collection.
  • Produce analyses identifying gaps in collections methods, and models future intelligence collection scenarios.
  • Conduct, develop, produce, and present programs of instruction in specified collection operations TTP's, and related or supporting processes for various HUMINT and technical intelligence operations.

Requirements:
  • Must have twelve (12) years of experience as a HUMINT Collection Manager or another agency equivalent.
  • Must have previous experience with HUMINT automated systems.
  • Must have knowledge of intelligence oversight and security guidelines pertaining to HUMINT reporting.
  • Excellent written communication, research, and analytic skills.
  • Excellent oral and written communication skills for preparing, presenting, and communicating complex topics using available multimedia software and applications.
  • Experience in managing research and coordinating projects.
  • Experience in instructing and interacting with small groups on data and information requirements and coordination tasks preferred.
  • Detailed knowledge of DIA, NSA, CIA, DEA, FBI, and department of treasury and state programs and products highly desired.

Education:
  • Bachelor's degree.
  • Specialized training from any intelligence collection and analysis school or certification or graduate of residence basic HUMINT collection course.

Security clearance:
  • Current active TS/SCI clearance with the ability to obtain and maintain a CI polygraph.

Location:
  • Washington, DC.

Prescient Edge is a Veteran-Owned Small Business (VOSB) founded as a counterintelligence (CI) and Human Intelligence (HUMINT) company in 2008. We are a global operations and solutions integrator delivering full-spectrum intelligence analysis support, training, security, and RD&E support solutions to the Department of Defense and throughout the intelligence community. Prescient Edge is an Equal Opportunity Employer (EEO). All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic that is protected by law. We strive to foster equity and inclusion throughout our organization because we believe that diversity of thought is critical for creating a safe and engaging work environment while also enabling the organization's success.
Prescient Edge logo

About Prescient Edge

Sourced by ZipRecruiter

Prescient Edge is a prominent name in the global security industry, based out of McLean, VA, US. Established with the primary mission of harnessing science and technology for safety and security purposes, the company specializes in providing a wide range of products and services. This includes research and development, consulting, global operations support, intelligence evaluation, and advanced data solutions. These offerings make Prescient Edge an integral factor in national defense and commercial innovations.

Industry

Guided missile and space vehicle manufacturing

Company size

51 - 200 Employees

Headquarters location

McLean, VA, US

Year founded

2008

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