Operations Manager
ON · On-site
$80K - $105K/yr
Our organization have been deemed to be an "essential service" by providing collection and ... Manage daily operational processes and support collection operators/drivers. * Ensure service ...
Operations Manager
ON · On-site
$80K - $105K/yr
Our organization have been deemed to be an "essential service" by providing collection and ... Manage daily operational processes and support collection operators/drivers. * Ensure service ...
Job Summary The District Manager I is responsible for managing the day-to-day collection operations of a single site or multiples sites or a single Line of Business or multiple Lines of Business ...
Job Summary The District Manager I is responsible for managing the day-to-day collection operations of a single site or multiples sites or a single Line of Business or multiple Lines of Business ...
Job Summary The District Manager I is responsible for managing the day-to-day collection operations of a single site or multiples sites or a single Line of Business or multiple Lines of Business ...
Job Summary The District Manager I is responsible for managing the day-to-day collection operations of a single site or multiples sites or a single Line of Business or multiple Lines of Business ...
Job Summary The District Manager I is responsible for managing the day-to-day collection operations of a single site or multiples sites or a single Line of Business or multiple Lines of Business ...
Job Summary The District Manager I is responsible for managing the day-to-day collection operations of a single site or multiples sites or a single Line of Business or multiple Lines of Business ...
... and debt in both the public and private markets. QuadReal invests directly through operating ... QuadReal Property Group is seeking an experienced and driven Operations Manager to lead building ...
... and debt in both the public and private markets. QuadReal invests directly through operating ... QuadReal Property Group is seeking an experienced and driven Operations Manager to lead building ...
Operations Manager
Niagara Falls, ON · On-site
$110K - $120K/yr
Our organization have been deemed to be an "essential service" by providing collection and ... Reporting to senior operations leadership, the Operations Manager leads day-to-day performance at ...
Operations Manager
Niagara Falls, ON · On-site
$110K - $120K/yr
Our organization have been deemed to be an "essential service" by providing collection and ... Reporting to senior operations leadership, the Operations Manager leads day-to-day performance at ...
Operations Manager
Fort Frances, ON · On-site
The Operations Manager will select, supervise and train employees in their respective position to ... Direct collection and disposal services to best utilize personnel and equipment. Establish and ...
Operations Manager
Fort Frances, ON · On-site
The Operations Manager will select, supervise and train employees in their respective position to ... Direct collection and disposal services to best utilize personnel and equipment. Establish and ...
CA$97K - CA$141K/yr
Technical knowledge of the theories, principles, and practices related to wastewater treatment and collection systems; operations and processes to lead/manage regional maintenance and electrical ...
CA$97K - CA$141K/yr
Technical knowledge of the theories, principles, and practices related to wastewater treatment and collection systems; operations and processes to lead/manage regional maintenance and electrical ...
Insolvency Counsellor, Personal Debt Solutions
Hamilton, ON · On-site
CA$40K - CA$69K/yr
Excellent time management and organizational skills * A team player who can also work independently ... This recognition is a milestone we're thrilled to add to our collection of awards for both ...
Insolvency Counsellor, Personal Debt Solutions
Hamilton, ON · On-site
CA$40K - CA$69K/yr
Excellent time management and organizational skills * A team player who can also work independently ... This recognition is a milestone we're thrilled to add to our collection of awards for both ...
Oversee daily collections operations to ensure efficiency, accuracy, and compliance with company ... Reduce financial risk by managing accounts receivable, minimizing bad debt, and improving Days ...
Oversee daily collections operations to ensure efficiency, accuracy, and compliance with company ... Reduce financial risk by managing accounts receivable, minimizing bad debt, and improving Days ...
Insolvency Counsellor, Personal Debt Solutions
Niagara Falls, ON · On-site
CA$40K - CA$69K/yr
Excellent time management and organizational skills * A team player who can also work independently ... This recognition is a milestone we're thrilled to add to our collection of awards for both ...
Insolvency Counsellor, Personal Debt Solutions
Niagara Falls, ON · On-site
CA$40K - CA$69K/yr
Excellent time management and organizational skills * A team player who can also work independently ... This recognition is a milestone we're thrilled to add to our collection of awards for both ...
Oversee daily collections operations to ensure efficiency, accuracy, and compliance with company ... Reduce financial risk by managing accounts receivable, minimizing bad debt, and improving Days ...
Oversee daily collections operations to ensure efficiency, accuracy, and compliance with company ... Reduce financial risk by managing accounts receivable, minimizing bad debt, and improving Days ...
Insolvency Counsellor, Personal Debt Solutions
Mississauga, ON · On-site
CA$40K - CA$69K/yr
Excellent time management and organizational skills * A team player who can also work independently ... This recognition is a milestone we're thrilled to add to our collection of awards for both ...
Insolvency Counsellor, Personal Debt Solutions
Mississauga, ON · On-site
CA$40K - CA$69K/yr
Excellent time management and organizational skills * A team player who can also work independently ... This recognition is a milestone we're thrilled to add to our collection of awards for both ...
Wood's Manager of Operations will oversee all aspects of the day-to-day operations of our office ... collection. * Ensure Health Safety Security Environment and Assurance values are delivered and ...
Wood's Manager of Operations will oversee all aspects of the day-to-day operations of our office ... collection. * Ensure Health Safety Security Environment and Assurance values are delivered and ...
Wood's Manager of Operations will oversee all aspects of the day-to-day operations of our office ... collection. * Ensure Health Safety Security Environment and Assurance values are delivered and ...
Wood's Manager of Operations will oversee all aspects of the day-to-day operations of our office ... collection. * Ensure Health Safety Security Environment and Assurance values are delivered and ...
Wood's Manager of Operations will oversee all aspects of the day-to-day operations of our office ... collection. * Ensure Health Safety Security Environment and Assurance values are delivered and ...
Wood's Manager of Operations will oversee all aspects of the day-to-day operations of our office ... collection. * Ensure Health Safety Security Environment and Assurance values are delivered and ...
Wood's Manager of Operations will oversee all aspects of the day-to-day operations of our office ... collection. * Ensure Health Safety Security Environment and Assurance values are delivered and ...
Wood's Manager of Operations will oversee all aspects of the day-to-day operations of our office ... collection. * Ensure Health Safety Security Environment and Assurance values are delivered and ...
Wood's Manager of Operations will oversee all aspects of the day-to-day operations of our office ... collection. * Ensure Health Safety Security Environment and Assurance values are delivered and ...
Wood's Manager of Operations will oversee all aspects of the day-to-day operations of our office ... collection. * Ensure Health Safety Security Environment and Assurance values are delivered and ...
Customer Operations Manager
Sudbury, ON · On-site
CA$116K - CA$150K/yr
... billing and collection of authorized charges relative to the installation of services and/or ... operations, customer relations, customer connections, information management, code compliance ...
Customer Operations Manager
Sudbury, ON · On-site
CA$116K - CA$150K/yr
... billing and collection of authorized charges relative to the installation of services and/or ... operations, customer relations, customer connections, information management, code compliance ...
Customer Operations Manager
Sudbury, ON · On-site
CA$116K - CA$150K/yr
... billing and collection of authorized charges relative to the installation of services and/or ... operations, customer relations, customer connections, information management, code compliance ...
Customer Operations Manager
Sudbury, ON · On-site
CA$116K - CA$150K/yr
... billing and collection of authorized charges relative to the installation of services and/or ... operations, customer relations, customer connections, information management, code compliance ...
Debt Collection Operations Manager information
What does a debt collection operations manager do?
A Debt Collection Operations Manager oversees the day-to-day activities of a debt collection department or agency. They are responsible for managing staff, setting collection targets, ensuring compliance with laws and regulations, and improving collection processes. Their role often includes monitoring performance metrics, training collectors, and implementing strategies to maximize recovery rates while maintaining ethical standards. They also handle escalated cases and work closely with clients to meet their collection needs.
What are the key skills and qualifications needed to thrive as a debt collection operations manager, and why are they important?
To thrive as a Debt Collection Operations Manager, you need expertise in debt recovery processes, compliance regulations, and team management, often backed by a degree in business or finance. Familiarity with debt collection software, CRM systems, and knowledge of the Fair Debt Collection Practices Act (FDCPA) are typically required. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for guiding teams and negotiating with clients. These competencies are crucial for maximizing recovery rates, ensuring legal compliance, and maintaining positive client relationships.
What are some common challenges faced by a debt collection operations manager, and how can they be addressed?
Debt Collection Operations Managers often encounter challenges such as managing high-stress situations, balancing compliance with recovery targets, and leading teams through frequent regulatory changes. Successfully addressing these requires implementing clear processes, investing in ongoing staff training, and fostering open communication within the team. Additionally, leveraging technology to track performance metrics and staying updated on industry regulations can help ensure the department remains effective and compliant.
What cities in Ontario are hiring for Debt Collection Operations Manager jobs?
Cities in Ontario with the most Debt Collection Operations Manager job openings:
Operations Manager
ON • On-site
Emterra Group
• 1 - 5K employees1,001 - 5,000 employees
$80K - $105K/yr
Full-time
Medical, Dental
Posted 22 days ago
Job description
Who We Are
Emterra Group is a dynamic, growth-oriented, and safety-focused group of companies. Our organization have been deemed to be an "essential service" by providing collection and processing for recycling, organics, and waste that keep our communities clean and safe. With customer service and safety as our focus, we are looking for an energetic and driven employee to support our growing company and play a crucial role in waste diversion and the circular economy. Emterra is proud to be recognized as one of Canada's Greenest Employers, a certified diverse supplier of the Canadian Aboriginal and Minority Supplier Council (CAMSC) and the Canadian Women Business Enterprise National Council (WBE).
We are currently searching for a dynamic, energetic Operations Manager to join our Sault Ste. Marie Collections team. Reporting to the District Manager you will be a hands-on Manager assisting all with all aspects of the collection's operations, as well as supporting the needs of municipal contracts. You will develop the skill set to ensure the highest standard of operational excellence and environmental health and safety to ensure our customers attain the best level of service.
Position Description
- Manage daily operational processes and support collection operators/drivers.
- Ensure service excellence, people management, and labour management.
- Oversee collections operations and the daily dispatching of trucks.
- Manage progressive discipline and absenteeism program.
- Manage driver training on operating procedures as well as the health & safety initiatives to ensure compliance and improvement targets are continually met.
- Ensure daily roll out and end of day procedures are followed.
- Manage the onboarding of new hires, working with HR and employment agencies.
- Manage and complete any type of operational reporting required daily.
- Perform bin/cart delivery as required.
- Provide back up coverage for collections should an operator be unable to attend work
Skills & Qualifications
- Minimum 5 years' managerial experience in logistics or collection operations preferred.
- Minimum 5 years of prior supervisory experience.
- Valid DZ/AZ license with air brake endorsement required.
- Advanced computer skills with proficiency in the use of MS Office; Excel is an asset.
- Excellent time management, organizational, multi-tasking, interpersonal, and teambuilding skills
- Excellent oral and written communication skills.
- Previous experience utilizing RFID GPS, GIS, route management, fuel, and fleet/maintenance management is an asset.
- Knowledge of provincial labour, transportation, and environmental regulations.
- Has strong knowledge of the geographic area being serviced.
Annual Salary: $80,000-$105,000
Reasons to Apply, Stay and Growwith Emterra Group
- Opportunity to be part of one of Canada's Greenest Employers!
- Competitive wages!
- Comprehensive health benefits (health, dental, and more depending on what you choose)!
- Employee Assistance Program, paid for by the company!
- Tuition reimbursement program and professional development support!
- Be part of an entrepreneurial organization that wants to continue to learn and grow!
- Ability to have an impact and make a change!
Are you ready to jumpstart your career by joining one of Canada's Greenest Employers and become part of the environmental solution? If so, apply now! We appreciate all applicants who apply however only those who are qualified, will be contacted.
EmterraGroup is committed tomaintainingan equitable, fair, and diverse environment. Any applicants who have a disability or require reasonable accommodation may speak directly with our Human Resources Department. Reasonable accommodations will be assessed on a case-by-case basis.All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.
Please note that AI may be used to support the application review process; however, all applications are reviewed by our Human Resources Team.
This posting is for an existing vacancy, and we are actively hiring for this position.
About Emterra Environmental USA
Sourced by ZipRecruiter
Company size
1,001 - 5,000 Employees
Headquarters location
Flint, MI, US
Year founded
1976