Operations Coordinator
North York, ON · Hybrid
We help Canadians get out of debt and start rebuilding their lives again. Established in 1979 ... Ability to manage multiple tasks. * Strong communication and organizational capability.
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Operations Coordinator
North York, ON · Hybrid
We help Canadians get out of debt and start rebuilding their lives again. Established in 1979 ... Ability to manage multiple tasks. * Strong communication and organizational capability.
About the Role As Revenue Operations Manager, you'll help AlayaCare strengthen the systems and ... debt, and proactively accounts for edge cases before they become operational issues. Process ...
About the Role As Revenue Operations Manager, you'll help AlayaCare strengthen the systems and ... debt, and proactively accounts for edge cases before they become operational issues. Process ...
Driver- Residential Collection
Mount Forest, ON · On-site
CA$31.71/hr
Real opportunities to grow Many of our supervisors, managers and operational leaders started in ... Residential Drivers are responsible for the collection of residential household waste or recyclable ...
Driver- Residential Collection
Mount Forest, ON · On-site
CA$31.71/hr
Real opportunities to grow Many of our supervisors, managers and operational leaders started in ... Residential Drivers are responsible for the collection of residential household waste or recyclable ...
Driver- Residential Collection
Mount Forest, ON · On-site
CA$31.71/hr
Real opportunities to grow Many of our supervisors, managers and operational leaders started in ... Residential Drivers are responsible for the collection of residential household waste or recyclable ...
Driver- Residential Collection
Mount Forest, ON · On-site
CA$31.71/hr
Real opportunities to grow Many of our supervisors, managers and operational leaders started in ... Residential Drivers are responsible for the collection of residential household waste or recyclable ...
Real opportunities to grow Many of our supervisors, managers and operational leaders started in ... Residential Drivers are responsible for the collection of residential household waste or recyclable ...
Real opportunities to grow Many of our supervisors, managers and operational leaders started in ... Residential Drivers are responsible for the collection of residential household waste or recyclable ...
Controller
Sarnia, ON · On-site
Help prepare/review bad debt calculations and ensure bad debt collection procedures are followed * Assist managers and site staff with various reporting needs * Safeguard the integrity and ...
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Controller
Sarnia, ON · On-site
Help prepare/review bad debt calculations and ensure bad debt collection procedures are followed * Assist managers and site staff with various reporting needs * Safeguard the integrity and ...
Collections Administrator
Toronto, ON · On-site +1
CA$50K - CA$52K/yr
Familiarity with collection agency operations, debt purchasing processes, and insolvency proceedings. * Proficiency with collections management software and Microsoft Office Suite (Excel, Outlook ...
Collections Administrator
Toronto, ON · On-site +1
CA$50K - CA$52K/yr
Familiarity with collection agency operations, debt purchasing processes, and insolvency proceedings. * Proficiency with collections management software and Microsoft Office Suite (Excel, Outlook ...
Operations Supervisor
Windsor, ON · On-site
CA$82K/yr
Supervise and manage the daily operations of multiple collection routes. * Supervise and manage the daily operations of our Transfer Station/ Material Recovery Facility * Review daily routes to ...
Operations Supervisor
Windsor, ON · On-site
CA$82K/yr
Supervise and manage the daily operations of multiple collection routes. * Supervise and manage the daily operations of our Transfer Station/ Material Recovery Facility * Review daily routes to ...
Operations Supervisor
Windsor, ON · On-site
CA$82K/yr
Supervise and manage the daily operations of multiple collection routes. * Supervise and manage the daily operations of our Transfer Station/ Material Recovery Facility * Review daily routes to ...
Operations Supervisor
Windsor, ON · On-site
CA$82K/yr
Supervise and manage the daily operations of multiple collection routes. * Supervise and manage the daily operations of our Transfer Station/ Material Recovery Facility * Review daily routes to ...
Credit Controller
Uxbridge, ON · On-site
£14 - £14.50/hr
Temporary Credit Controller, Credit Controller, Accounts Receivable, Debt Collection, Finance Administrator, Collections Coordinator, Immediate Start, Uxbridge, Accounts Management, Finance Support ...
Credit Controller
Uxbridge, ON · On-site
£14 - £14.50/hr
Temporary Credit Controller, Credit Controller, Accounts Receivable, Debt Collection, Finance Administrator, Collections Coordinator, Immediate Start, Uxbridge, Accounts Management, Finance Support ...
As the Operations Manager, you will contribute to Extendicare's purpose of Helping People Live ... Oversee resident billing accounts and collection processes to ensure timely payments and accurate ...
As the Operations Manager, you will contribute to Extendicare's purpose of Helping People Live ... Oversee resident billing accounts and collection processes to ensure timely payments and accurate ...
Third Party Collections Administrator
Mississauga, ON · Hybrid
CA$40K - CA$43K/yr
... operational excellence, support recovery performance, and contribute to delivering positive ... Manage the day-to-day administration of third-party collection agency accounts, ensuring accurate ...
Third Party Collections Administrator
Mississauga, ON · Hybrid
CA$40K - CA$43K/yr
... operational excellence, support recovery performance, and contribute to delivering positive ... Manage the day-to-day administration of third-party collection agency accounts, ensuring accurate ...
Third Party Collections Administrator
CA$40K - CA$43K/yr
... operational excellence, support recovery performance, and contribute to delivering positive ... Manage the day-to-day administration of third-party collection agency accounts, ensuring accurate ...
Quick apply
Third Party Collections Administrator
CA$40K - CA$43K/yr
... operational excellence, support recovery performance, and contribute to delivering positive ... Manage the day-to-day administration of third-party collection agency accounts, ensuring accurate ...
Supervise and manage the daily operations of multiple commercial collection routes. * Supervise and manage the daily operations of our transfer stations and staff within those facilities. * Review ...
Supervise and manage the daily operations of multiple commercial collection routes. * Supervise and manage the daily operations of our transfer stations and staff within those facilities. * Review ...
Supervise and manage the daily operations of multiple commercial collection routes. * Supervise and manage the daily operations of our transfer stations and staff within those facilities. * Review ...
Supervise and manage the daily operations of multiple commercial collection routes. * Supervise and manage the daily operations of our transfer stations and staff within those facilities. * Review ...
Bilingual Commissions Administrator
Toronto, ON · Hybrid
CA$43K - CA$63K/yr
Track information and assist on the debt collection processes of agents and agencies * Handle ... Ability to work within the hours of Insurance Operations (8:00am - 8:00 pm). * Must be willing to ...
Bilingual Commissions Administrator
Toronto, ON · Hybrid
CA$43K - CA$63K/yr
Track information and assist on the debt collection processes of agents and agencies * Handle ... Ability to work within the hours of Insurance Operations (8:00am - 8:00 pm). * Must be willing to ...
Field Operations Specialist
Niagara Falls, ON · On-site
CA$95K - CA$122K/yr
Oversee the operation, maintenance, and performance of site infrastructure and systems, including leachate collection and pumping systems, odour control systems, surface water management ...
Field Operations Specialist
Niagara Falls, ON · On-site
CA$95K - CA$122K/yr
Oversee the operation, maintenance, and performance of site infrastructure and systems, including leachate collection and pumping systems, odour control systems, surface water management ...
Corrective Action Plan (CAP) Management - Independently manage the delivery and execution of a ... collection of evidence for audits; Lead discussions with the Operational Leaders to review and ...
Corrective Action Plan (CAP) Management - Independently manage the delivery and execution of a ... collection of evidence for audits; Lead discussions with the Operational Leaders to review and ...
Corrective Action Plan (CAP) Management - Independently manage the delivery and execution of a ... collection of evidence for audits; Lead discussions with the Operational Leaders to review and ...
Corrective Action Plan (CAP) Management - Independently manage the delivery and execution of a ... collection of evidence for audits; Lead discussions with the Operational Leaders to review and ...
Operations Supervisor Hauling - Guelph
Guelph, ON · On-site
CA$87K - CA$119K/yr
... collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with ...
Operations Supervisor Hauling - Guelph
Guelph, ON · On-site
CA$87K - CA$119K/yr
... collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with ...
Debt Collection Operations Manager information
What does a debt collection operations manager do?
A Debt Collection Operations Manager oversees the day-to-day activities of a debt collection department or agency. They are responsible for managing staff, setting collection targets, ensuring compliance with laws and regulations, and improving collection processes. Their role often includes monitoring performance metrics, training collectors, and implementing strategies to maximize recovery rates while maintaining ethical standards. They also handle escalated cases and work closely with clients to meet their collection needs.
What are the key skills and qualifications needed to thrive as a debt collection operations manager, and why are they important?
To thrive as a Debt Collection Operations Manager, you need expertise in debt recovery processes, compliance regulations, and team management, often backed by a degree in business or finance. Familiarity with debt collection software, CRM systems, and knowledge of the Fair Debt Collection Practices Act (FDCPA) are typically required. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for guiding teams and negotiating with clients. These competencies are crucial for maximizing recovery rates, ensuring legal compliance, and maintaining positive client relationships.
What are some common challenges faced by a debt collection operations manager, and how can they be addressed?
Debt Collection Operations Managers often encounter challenges such as managing high-stress situations, balancing compliance with recovery targets, and leading teams through frequent regulatory changes. Successfully addressing these requires implementing clear processes, investing in ongoing staff training, and fostering open communication within the team. Additionally, leveraging technology to track performance metrics and staying updated on industry regulations can help ensure the department remains effective and compliant.
What cities in Ontario are hiring for Debt Collection Operations Manager jobs?
Cities in Ontario with the most Debt Collection Operations Manager job openings:
Operations Coordinator
North York, ON • Hybrid
Farber Debt Solutions
Full-time
Medical, Dental, Retirement, PTO
Posted 15 days ago
Key responsibilities
Perform assigned workflows including scheduling, queue monitoring, data validation, and document preparation.
Support frontline teams with operational updates and confirmations.
Maintain trackers, logs, and workflow documentation.
Job description
Company Information
Farber is one of Canada’s oldest, largest and most respected debt solution providers. We help Canadians get out of debt and start rebuilding their lives again. Established in 1979, Farber has over 300 employees working across the country and has helped well over 200,000+ Canadians with their debt.
And now, we’re embarking on our next stage of transformation & significant growth. To do that, we are hiring experienced, enthusiastic, motivated, innovative, and client-centric team members to play critical roles in helping us reach our ambitious goals.
If this sounds exciting to you, come join us to better serve the growing number of Canadians who are in need of financial help.
Position Summary
The Ops Coordinator executes daily BAU tasks that maintain operational stability and support the Frontline and CMC teams. They ensure accuracy, documentation adherence, and timely completion of assigned workflows.
Key Responsibilities
BAU Task Execution
Qualifications
Benefits, and Perks
Location: Hybrid/North York
Industry: Financial Services
Employment Type: Permanent/Fulltime
Salary: $47,000- $53,000 + Bonus
Our Culture at Farber
At Farber, helping people is at the heart of everything we do—and that commitment extends to our employees, clients, and partners alike. We’re dedicated to building an inclusive, diverse, and equitable workplace where everyone feels valued, respected, and supported from day one.
Our culture is grounded in recognition, growth, and connection. We celebrate our people through meaningful awards and recognition programs, invest in their development through training/learning academies, education reimbursement, and foster an environment of respect that is felt across the organization. We also take pride in celebrating the diverse communities we serve and work in, creating a workplace where everyone can show up as their authentic selves.
Farber encourages applications from all qualified candidates who represent the diversity of Canada.
Farber is one of Canada’s oldest, largest and most respected debt solution providers. We help Canadians get out of debt and start rebuilding their lives again. Established in 1979, Farber has over 300 employees working across the country and has helped well over 200,000+ Canadians with their debt.
And now, we’re embarking on our next stage of transformation & significant growth. To do that, we are hiring experienced, enthusiastic, motivated, innovative, and client-centric team members to play critical roles in helping us reach our ambitious goals.
If this sounds exciting to you, come join us to better serve the growing number of Canadians who are in need of financial help.
Position Summary
The Ops Coordinator executes daily BAU tasks that maintain operational stability and support the Frontline and CMC teams. They ensure accuracy, documentation adherence, and timely completion of assigned workflows.
Key Responsibilities
BAU Task Execution
- Perform assigned workflows including scheduling, queue monitoring, data validation, and document preparation.
- Follow SOPs consistently and escalate deviations promptly.
- Prepare and distribute individual and shared communications.
- Maintain SharePoint content, folders, and structure.
- Process commissioner appointment packages across Canada.
- Create and distribute monthly newsletters.
- Support frontline teams with operational updates and confirmations.
- Coordinate internal communication related to assigned tasks.
- Maintain trackers, logs, and workflow documentation.
- Suggest updates to SOPs or processes when gaps are identified.
- Support onboarding/offboarding workflows for government accounts, schedules, lists, internal sites and applications.
- Assist with S-Drive custom forms, updates, and organization.
- Ensure full coverage when team members are away, including preparing structured handover notes.
- Raise process improvements proactively.
- Demonstrate autonomy within assigned areas.
- Maintain current knowledge of workflows, tools, and processes.
- Identify and escalate risks or improvement opportunities.
- Own accuracy, timeliness, and end-to-end quality of deliverables.
Qualifications
- 1–3 years in operations, administration, or support roles.
- High attention to detail and reliability.
- Ability to manage multiple tasks.
- Strong communication and organizational capability.
- Proficient with Microsoft 365 Applications.
- Interest in analytical or improvement paths.
- Familiarity with workflow tools or CRM platforms.
- Experience in SharePoint online site administration.
Benefits, and Perks
- Flexible work arrangements
- Generous vacation- wellness days and birthday off
- Extended health and dental coverage, plus virtual doctor services
- Employee Assistance Program and mental health resources
- Company-matching retirement savings plan
- Financial support for professional development
- Annual company events
- Exclusive access to perks and discounts
Location: Hybrid/North York
Industry: Financial Services
Employment Type: Permanent/Fulltime
Salary: $47,000- $53,000 + Bonus
Our Culture at Farber
At Farber, helping people is at the heart of everything we do—and that commitment extends to our employees, clients, and partners alike. We’re dedicated to building an inclusive, diverse, and equitable workplace where everyone feels valued, respected, and supported from day one.
Our culture is grounded in recognition, growth, and connection. We celebrate our people through meaningful awards and recognition programs, invest in their development through training/learning academies, education reimbursement, and foster an environment of respect that is felt across the organization. We also take pride in celebrating the diverse communities we serve and work in, creating a workplace where everyone can show up as their authentic selves.
Farber encourages applications from all qualified candidates who represent the diversity of Canada.
- If you require any accommodations throughout the recruitment process—including alternate interview formats, accessible materials, or any other accommodations—we encourage you to contact us at careers@farbergroup.com.