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Debt Collections Manager Jobs in Texas (NOW HIRING)

True Find Staffing

Collections Manager

Dallas, TX

Collections Manager Position Summary The Collections Manager is responsible for leading and ... debt exposure. * Review customer payment trends and proactively address issues that may impact ...

AT&T

Manager-Credit/Collections

San Antonio, TX · On-site

Manager Credit/Collections The Manager Credit/Collections is responsible for leading a team that ... debt exposure, disputes, and cash recovery. * Ensure credit and collections activities are ...

DigniFi

Collections Representative

Grapevine, TX · On-site

$20 - $24/hr

This individual should be able to work independently as well as within a team and can manage and ... Knowledge of Fair Debt Collections Practices Act (FDCPA), and Consumer Financial Protection Bureau ...

DigniFi

Collections Representative

Grapevine, TX · On-site

$20 - $24/hr

This individual should be able to work independently as well as within a team and can manage and ... Knowledge of Fair Debt Collections Practices Act (FDCPA), and Consumer Financial Protection Bureau ...

DigniFi

Bilingual Collections Representative

Grapevine, TX · On-site

$20 - $24/hr

This individual should be able to work independently as well as within a team and can manage and ... Knowledge of Fair Debt Collections Practices Act (FDCPA), and Consumer Financial Protection Bureau ...

DigniFi

Bilingual Collections Representative

Grapevine, TX · On-site

$15.75 - $20.25/hr

This individual should be able to work independently as well as within a team and can manage and ... Knowledge of Fair Debt Collections Practices Act (FDCPA), and Consumer Financial Protection Bureau ...

Spruce Power

Debt Collector

Houston, TX · On-site

... management, and customer support to third-party asset owners and retail customers. Spruce is ... This role is envisioned to be located in Houston, TX. Spruce is seeking a Collections Specialist ...

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Debt Collections Manager information

What is the difference between Debt Collections Manager vs Debt Recovery Specialist?

AspectDebt Collections ManagerDebt Recovery Specialist
CredentialsTypically requires experience in collections, knowledge of debt laws, and sometimes managerial certificationsOften has collections experience, strong negotiation skills, and relevant industry certifications
Work EnvironmentManages teams in corporate or agency settings, overseeing collection strategiesWorks directly with clients and debtors, often in call centers or field environments
Industry UsageCommonly employed in financial institutions, collection agencies, and corporationsUsed in similar settings, focusing on debt recovery and negotiation

The main difference is that a Debt Collections Manager oversees collection teams and strategies, while a Debt Recovery Specialist focuses on directly negotiating with debtors to recover funds. Both roles require knowledge of debt laws and strong communication skills, but the manager has a broader supervisory role.

What are the key skills and qualifications needed to thrive as a debt collections manager, and why are they important?

To thrive as a Debt Collections Manager, you need a strong understanding of collections processes, regulatory compliance, and financial analysis, usually supported by a degree in finance, business, or a related field. Familiarity with collections management software, CRM systems, and knowledge of relevant laws such as the Fair Debt Collection Practices Act (FDCPA) are typically required. Excellent leadership, negotiation, and communication skills help motivate teams and resolve disputes with clients effectively. These skills and qualifications ensure both regulatory compliance and optimal recovery rates while maintaining positive relationships with clients and team members.

What are some common challenges a debt collections manager faces when leading a collections team?

A Debt Collections Manager often encounters challenges such as motivating team members to meet collection targets while maintaining compliance with regulations and ensuring respectful communication with clients. Balancing the need for results with employee morale and customer satisfaction can be demanding. Additionally, adapting to changes in industry regulations and implementing new technologies or processes to improve recovery rates are ongoing aspects of the role. Successful managers foster teamwork and provide ongoing training to address these challenges effectively.

What does a debt collections manager do?

A Debt Collections Manager oversees a team responsible for collecting overdue payments from individuals or businesses. Their tasks include developing collection strategies, monitoring team performance, ensuring compliance with laws and regulations, and handling escalated cases. They also analyze collection data, report on outcomes, and work with other departments to improve recovery rates. Effective communication and negotiation skills are essential for success in this role.
What are popular job titles related to Debt Collections Manager jobs in Texas? For Debt Collections Manager jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Debt Collections Manager jobs in Texas look for? The top searched job categories for Debt Collections Manager jobs in Texas are:
What cities in Texas are hiring for Debt Collections Manager jobs? Cities in Texas with the most Debt Collections Manager job openings:
Debt Collections Manager jobs near you
Infographic showing various Debt Collections Manager job openings in Texas as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Collections Manager

True Find Staffing

Dallas, TX

Full-time

Re-posted 3 days ago

Job description

Collections Manager

Position Summary

The Collections Manager is responsible for leading and optimizing the organization's accounts receivable and collections functions to ensure timely payment of outstanding invoices and maintain healthy cash flow. This role oversees the day-to-day collections operations, develops strategies to reduce aged receivables, and works collaboratively with internal teams and external customers to resolve payment issues efficiently.

Key Responsibilities

Leadership & Strategy
  • Develop and execute collection strategies that support organizational financial objectives and improve overall cash flow.
  • Establish, maintain, and enforce collections policies, procedures, and standard operating practices to ensure consistency and compliance.
  • Lead, coach, and develop the collections team, fostering accountability, collaboration, and high performance.
  • Monitor departmental metrics and implement process improvements to increase collection effectiveness and efficiency.
  • Partner with leadership to identify trends, risks, and opportunities related to accounts receivable performance.
Collections & Accounts Receivable Management
  • Oversee all collection activities, including account follow-up, dispute resolution, payment negotiations, and escalation management.
  • Manage delinquent accounts and implement strategies to reduce aging receivables, write-offs, and bad debt exposure.
  • Review customer payment trends and proactively address issues that may impact collections performance.
  • Ensure timely and accurate follow-up on outstanding invoices and customer account balances.
  • Maintain positive relationships with customers while effectively managing collection efforts.
Cross-Functional Collaboration
  • Work closely with the billing team to resolve invoice discrepancies, payment disputes, and account issues.
  • Coordinate with internal departments to ensure accurate invoicing and timely resolution of customer concerns.
  • Assist in identifying and implementing process improvements that enhance billing and collections workflows.
  • Provide regular reporting and analysis on collections performance, aging accounts, and cash flow trends.
Compliance & Process Improvement
  • Ensure compliance with company policies and all applicable federal, state, and local regulations.
  • Maintain accurate records and documentation related to collection activities and customer communications.
  • Identify opportunities to streamline processes, improve collection rates, and enhance overall operational effectiveness.

Qualifications

Required Experience
  • 3+ years of business-to-business (B2B) collections experience.
Preferred Experience
  • 1+ year of billing or accounts receivable experience.
  • 1+ year of experience in the trucking, transportation, or logistics industry.