Work with other team members and management in a professional manner.? Qualifications: * Previous ... collections in healthcare revenue space is preferred. * BILINGUAL is not required, but a plus ...
Work with other team members and management in a professional manner.? Qualifications: * Previous ... collections in healthcare revenue space is preferred. * BILINGUAL is not required, but a plus ...
Work with other team members and management in a professional manner.? Qualifications: * Previous ... collections in healthcare revenue space is preferred. * BILINGUAL is not required, but a plus ...
Work with other team members and management in a professional manner.? Qualifications: * Previous ... collections in healthcare revenue space is preferred. * BILINGUAL is not required, but a plus ...
Back Line Collections Manager
Topeka, KS · On-site
$52K - $65K/yr
The Back Line Collections Manager will be responsible for a team that processes customer service ... Detailed understanding of state and federal debt collection regulations and statutory requirements ...
Quick apply
Back Line Collections Manager
Topeka, KS · On-site
$52K - $65K/yr
The Back Line Collections Manager will be responsible for a team that processes customer service ... Detailed understanding of state and federal debt collection regulations and statutory requirements ...
Collections Specialist
Lenexa, KS · On-site
$20/hr
We combine machine learning with a human-based approach to transform debt resolution and to get ... Proactively manage all communication channels-including calls (inbound and outbound), email, and ...
Collections Specialist
Lenexa, KS · On-site
$20/hr
We combine machine learning with a human-based approach to transform debt resolution and to get ... Proactively manage all communication channels-including calls (inbound and outbound), email, and ...
Collections Specialist
Lenexa, KS · On-site
$20/hr
After 30 years in the debt resolutions space, Sentry Credit began our most exciting chapter yet by ... Manage a consistent flow of inbound and outbound calls, guiding conversations to help individuals ...
Collections Specialist
Lenexa, KS · On-site
$20/hr
After 30 years in the debt resolutions space, Sentry Credit began our most exciting chapter yet by ... Manage a consistent flow of inbound and outbound calls, guiding conversations to help individuals ...
After 30 years in the debt resolutions space, Sentry Credit began our most exciting chapter yet by ... Manage a consistent flow of inbound and outbound calls, guiding conversations to help individuals ...
Quick apply
After 30 years in the debt resolutions space, Sentry Credit began our most exciting chapter yet by ... Manage a consistent flow of inbound and outbound calls, guiding conversations to help individuals ...
We combine machine learning with a human-based approach to transform debt resolution and to get ... Proactively manage all communication channels--including calls (inbound and outbound), email, and ...
Quick apply
We combine machine learning with a human-based approach to transform debt resolution and to get ... Proactively manage all communication channels--including calls (inbound and outbound), email, and ...
We combine machine learning with a human-based approach to transform debt resolution and to get ... Proactively manage all communication channels-including calls (inbound and outbound), email, and ...
We combine machine learning with a human-based approach to transform debt resolution and to get ... Proactively manage all communication channels-including calls (inbound and outbound), email, and ...
Collections Specialist
Lenexa, KS · On-site
$20/hr
After 30 years in the debt resolutions space, Sentry Credit began our most exciting chapter yet by ... Manage a consistent flow of inbound and outbound calls, guiding conversations to help individuals ...
Collections Specialist
Lenexa, KS · On-site
$20/hr
After 30 years in the debt resolutions space, Sentry Credit began our most exciting chapter yet by ... Manage a consistent flow of inbound and outbound calls, guiding conversations to help individuals ...
3rd Party Collector
Overland Park, KS · On-site
$15.75 - $20.50/hr
The Collections Representative is responsible for managing overdue accounts and recovering ... Collaborate with customers to establish manageable payment plans while ensuring timely debt ...
Quick apply
3rd Party Collector
Overland Park, KS · On-site
$15.75 - $20.50/hr
The Collections Representative is responsible for managing overdue accounts and recovering ... Collaborate with customers to establish manageable payment plans while ensuring timely debt ...
3rd Party Collector
Overland Park, KS · On-site
$15.75 - $20.50/hr
The Collections Representative is responsible for managing overdue accounts and recovering ... Collaborate with customers to establish manageable payment plans while ensuring timely debt ...
Quick apply
3rd Party Collector
Overland Park, KS · On-site
$15.75 - $20.50/hr
The Collections Representative is responsible for managing overdue accounts and recovering ... Collaborate with customers to establish manageable payment plans while ensuring timely debt ...
Senior Associate, Tax Controversy
Topeka, KS · On-site +1
$70K - $133K/yr
... and debt collections. The ideal candidate will possess strong analytical skills, a deep ... Tax Notice Management * Review and analyze tax notices received by clients. * Communicate with ...
Senior Associate, Tax Controversy
Topeka, KS · On-site +1
$70K - $133K/yr
... and debt collections. The ideal candidate will possess strong analytical skills, a deep ... Tax Notice Management * Review and analyze tax notices received by clients. * Communicate with ...
Senior Associate, Tax Controversy
Overland Park, KS · On-site +1
$70K - $133K/yr
... and debt collections. The ideal candidate will possess strong analytical skills, a deep ... Tax Notice Management * Review and analyze tax notices received by clients. * Communicate with ...
Senior Associate, Tax Controversy
Overland Park, KS · On-site +1
$70K - $133K/yr
... and debt collections. The ideal candidate will possess strong analytical skills, a deep ... Tax Notice Management * Review and analyze tax notices received by clients. * Communicate with ...
Call Center Collections Representative
Wichita, KS · On-site
$11.50 - $15/hr
Account Management : Update customer records, payment statuses, and notes in the system accurately ... Familiarity with debt collection laws and best practices is a plus * Previous experience in ...
Call Center Collections Representative
Wichita, KS · On-site
$11.50 - $15/hr
Account Management : Update customer records, payment statuses, and notes in the system accurately ... Familiarity with debt collection laws and best practices is a plus * Previous experience in ...
Customer Engagement Unit Manager (Bilingual)
$60K - $70K/yr
... debt resolution industry. About This Role We are looking for a strategic, results-driven Customer Engagement Unit Manager (Bilingual) to lead and inspire a high-performing team of ~15 Collections ...
Quick apply
Customer Engagement Unit Manager (Bilingual)
$60K - $70K/yr
... debt resolution industry. About This Role We are looking for a strategic, results-driven Customer Engagement Unit Manager (Bilingual) to lead and inspire a high-performing team of ~15 Collections ...
Customer Engagement Unit Manager (Bilingual)
$60K - $70K/yr
... debt resolution industry. About This Role We are looking for a strategic, results-driven Customer Engagement Unit Manager (Bilingual) to lead and inspire a high-performing team of ~15 Collections ...
Customer Engagement Unit Manager (Bilingual)
$60K - $70K/yr
... debt resolution industry. About This Role We are looking for a strategic, results-driven Customer Engagement Unit Manager (Bilingual) to lead and inspire a high-performing team of ~15 Collections ...
Customer Engagement Unit Manager (Bilingual)
Lenexa, KS · On-site
$60K - $70K/yr
... debt resolution industry. About This Role We are looking for a strategic, results-driven Customer Engagement Unit Manager (Bilingual) to lead and inspire a high-performing team of ~15 Collections ...
Customer Engagement Unit Manager (Bilingual)
Lenexa, KS · On-site
$60K - $70K/yr
... debt resolution industry. About This Role We are looking for a strategic, results-driven Customer Engagement Unit Manager (Bilingual) to lead and inspire a high-performing team of ~15 Collections ...
Chief Financial Officer
Topeka, KS · On-site
$136 - $184/hr
... and fiscal management practices that ensure accountability, transparency, and responsible ... Directs financial oversight of court collections programs, payment processing operations, and debt ...
Chief Financial Officer
Topeka, KS · On-site
$136 - $184/hr
... and fiscal management practices that ensure accountability, transparency, and responsible ... Directs financial oversight of court collections programs, payment processing operations, and debt ...
Chief Financial Officer
Overland Park, KS · On-site
$160K/yr
... and fiscal management practices that ensure accountability, transparency, and responsible ... Directs financial oversight of court collections programs, payment processing operations, and debt ...
Chief Financial Officer
Overland Park, KS · On-site
$160K/yr
... and fiscal management practices that ensure accountability, transparency, and responsible ... Directs financial oversight of court collections programs, payment processing operations, and debt ...
Patient Financial Advisor
Kansas City, KS · On-site
... collections and ultimately bad debt. * Works daily WQS consisting of all unsecured accounts ... Processes Care Management Team referrals for Sponsorship. * Responsible for Point of Service ...
Patient Financial Advisor
Kansas City, KS · On-site
... collections and ultimately bad debt. * Works daily WQS consisting of all unsecured accounts ... Processes Care Management Team referrals for Sponsorship. * Responsible for Point of Service ...
Debt Collections Manager information
What is the difference between Debt Collections Manager vs Debt Recovery Specialist?
| Aspect | Debt Collections Manager | Debt Recovery Specialist |
|---|---|---|
| Credentials | Typically requires experience in collections, knowledge of debt laws, and sometimes managerial certifications | Often has collections experience, strong negotiation skills, and relevant industry certifications |
| Work Environment | Manages teams in corporate or agency settings, overseeing collection strategies | Works directly with clients and debtors, often in call centers or field environments |
| Industry Usage | Commonly employed in financial institutions, collection agencies, and corporations | Used in similar settings, focusing on debt recovery and negotiation |
The main difference is that a Debt Collections Manager oversees collection teams and strategies, while a Debt Recovery Specialist focuses on directly negotiating with debtors to recover funds. Both roles require knowledge of debt laws and strong communication skills, but the manager has a broader supervisory role.
What are the key skills and qualifications needed to thrive as a Debt Collections Manager, and why are they important?
To thrive as a Debt Collections Manager, you need a strong understanding of collections processes, regulatory compliance, and financial analysis, usually supported by a degree in finance, business, or a related field. Familiarity with collections management software, CRM systems, and knowledge of relevant laws such as the Fair Debt Collection Practices Act (FDCPA) are typically required. Excellent leadership, negotiation, and communication skills help motivate teams and resolve disputes with clients effectively. These skills and qualifications ensure both regulatory compliance and optimal recovery rates while maintaining positive relationships with clients and team members.
What are some common challenges a Debt Collections Manager faces when leading a collections team?
A Debt Collections Manager often encounters challenges such as motivating team members to meet collection targets while maintaining compliance with regulations and ensuring respectful communication with clients. Balancing the need for results with employee morale and customer satisfaction can be demanding. Additionally, adapting to changes in industry regulations and implementing new technologies or processes to improve recovery rates are ongoing aspects of the role. Successful managers foster teamwork and provide ongoing training to address these challenges effectively.
What does a Debt Collections Manager do?
A Debt Collections Manager oversees a team responsible for collecting overdue payments from individuals or businesses. Their tasks include developing collection strategies, monitoring team performance, ensuring compliance with laws and regulations, and handling escalated cases. They also analyze collection data, report on outcomes, and work with other departments to improve recovery rates. Effective communication and negotiation skills are essential for success in this role.
What are popular job titles related to Debt Collections Manager jobs in Kansas? For Debt Collections Manager jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Debt Collections Manager jobs in Kansas look for? The top searched job categories for Debt Collections Manager jobs in Kansas are:
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Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 11 days ago
HCA Healthcare rating
6.5
Based on 2,265 frontline employees who took The Breakroom Quiz
603rd of 890 rated healthcare providers
Job description
This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).
Schedule:
- Full-time position that requires 1 mid / evening shift/per week/on a Monday, Tuesday, Wednesday, or Thursday 11am- 9pm CST
- 1 Saturday per month Hours between 9:00 AM - 3:00 PM CST.
Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below: Collection Spec
Job Summary and QualificationsAs a Patient Account Collections Specialist you will be responsible for outbound calls with account follow-up and resolution of patient receivables while providing excellent customer service. This position is work from home; must live within an HCA Healthcare hospital market area.
Duties and Responsibilities:
- Refer calls/accounts to appropriate parties based on customer inquiries. You will spend 90% of your day on the phone.
- Identify problem accounts and escalate as appropriate.
- Update the patient account record to identify actions taken on the account.
- Work with patients and guarantors to secure payment on outstanding account balances.
- Maintain minimum production standards.
- Achieve passing quality review scores per unit requirements.
- Produce acceptable unit collection volumes.
- Work within company attendance guidelines.
- Provide excellent customer service.
- Work with other team members and management in a professional manner.?
Qualifications:
- Previous Call Center experience preferred.
- Minimum one-year related experience preferred, preferably in healthcare.
- Experience with collections in healthcare revenue space is preferred.
- BILINGUAL is not required, but a plus
Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
- Wellbeing support, including free counseling and referral services
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
- Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
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Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
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"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you find this opportunity compelling, we encourage you to apply for our Collection Spec opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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