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Debt Collections Manager Jobs in Kansas (NOW HIRING)

TrueML

Collections Specialist (First Party)

Lenexa, KS · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

After 30 years in the debt resolutions space, Sentry Credit began our most exciting chapter yet by ... Proactively manage a variety of communication channels-including inbound and outbound calls, email ...

TrueML

Collections Specialist (First Party)

Lenexa, KS

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

After 30 years in the debt resolutions space, Sentry Credit began our most exciting chapter yet by ... Proactively manage a variety of communication channels-including inbound and outbound calls, email ...

TrueML

Collections Specialist (First Party)

Lenexa, KS

$20/hr

After 30 years in the debt resolutions space, Sentry Credit began our most exciting chapter yet by ... Proactively manage a variety of communication channels--including inbound and outbound calls, email ...

TrueML

Collections Specialist (Third Party)

Lenexa, KS

$20/hr

After 30 years in the debt resolutions space, Sentry Credit began our most exciting chapter yet by ... Manage a consistent flow of inbound and outbound calls, guiding conversations to help individuals ...

TrueML

Collections Specialist (Third Party)

Lenexa, KS

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

After 30 years in the debt resolutions space, Sentry Credit began our most exciting chapter yet by ... Manage a consistent flow of inbound and outbound calls, guiding conversations to help individuals ...

TrueML

Collections Specialist

Lenexa, KS · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We combine machine learning with a human-based approach to transform debt resolution and to get ... Proactively manage all communication channels-including calls (inbound and outbound), email, and ...

TrueML

Collections Specialist

Lenexa, KS · On-site

$20/hr

We combine machine learning with a human-based approach to transform debt resolution and to get ... Proactively manage all communication channels--including calls (inbound and outbound), email, and ...

TrueML

Collections Specialist

Lenexa, KS

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We combine machine learning with a human-based approach to transform debt resolution and to get ... Proactively manage all communication channels-including calls (inbound and outbound), email, and ...

TrueML

Collections Specialist (Third Party)

Lenexa, KS · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

After 30 years in the debt resolutions space, Sentry Credit began our most exciting chapter yet by ... Manage a consistent flow of inbound and outbound calls, guiding conversations to help individuals ...

WellSky

Collections Specialist

Overland Park, KS · On-site

$18.25 - $24.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The scope of this job includes maintaining positive cash flow and minimizing bad debt risks for the ... Manage Delinquent Accounts: Monitor and oversee a portfolio of accounts at various stages of ...

WellSky

Collections Specialist

Overland Park, KS

$2.5K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The scope of this job includes maintaining positive cash flow and minimizing bad debt risks for the ... Manage Delinquent Accounts: Monitor and oversee a portfolio of accounts at various stages of ...

TrueML

Collections Specialist (8/31 Start Date)

Lenexa, KS · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We combine machine learning with a human-based approach to transform debt resolution and to get ... Proactively manage all communication channels-including calls (inbound and outbound), email, and ...

TrueML

Collections Specialist (8/31 Start Date)

Lenexa, KS

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We combine machine learning with a human-based approach to transform debt resolution and to get ... Proactively manage all communication channels-including calls (inbound and outbound), email, and ...

LegalStream, Inc.

3rd Party Collector

Overland Park, KS · On-site

$15.75 - $20.50/hr

The Collections Representative is responsible for managing overdue accounts and recovering ... Collaborate with customers to establish manageable payment plans while ensuring timely debt ...

LegalStream, Inc.

3rd Party Collector

Overland Park, KS · On-site

$15.75 - $20.50/hr

The Collections Representative is responsible for managing overdue accounts and recovering ... Collaborate with customers to establish manageable payment plans while ensuring timely debt ...

Aprio

Senior Associate, Tax Controversy

Topeka, KS · On-site +1

$70K - $133K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

... and debt collections. The ideal candidate will possess strong analytical skills, a deep ... Tax Notice Management * Review and analyze tax notices received by clients. * Communicate with ...

Ideatek Telcom LLC

AR & Collections Specialist

Wichita, KS

$18.25 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Help manage collection activity for past-due accounts through outbound calls, customer ... debt review, write-offs, and coordination with external collection partners in accordance with ...

New

Ideatek

AR & Collections Specialist

Wichita, KS · On-site

$18.25 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Help manage collection activity for past-due accounts through outbound calls, customer ... debt review, write-offs, and coordination with external collection partners in accordance with ...

New

MCI Careers

Call Center Collections Representative

Wichita, KS · On-site

$11.50 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Account Management : Update customer records, payment statuses, and notes in the system accurately ... Familiarity with debt collection laws and best practices is a plus * Previous experience in ...

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All JobsDebt Collections JobsDebt Collections Manager JobsDebt Collections Manager Jobs in Kansas

Debt Collections Manager information

What does a debt collections manager do?

A Debt Collections Manager oversees a team responsible for collecting overdue payments from individuals or businesses. Their tasks include developing collection strategies, monitoring team performance, ensuring compliance with laws and regulations, and handling escalated cases. They also analyze collection data, report on outcomes, and work with other departments to improve recovery rates. Effective communication and negotiation skills are essential for success in this role.

What are some common challenges a debt collections manager faces when leading a collections team?

A Debt Collections Manager often encounters challenges such as motivating team members to meet collection targets while maintaining compliance with regulations and ensuring respectful communication with clients. Balancing the need for results with employee morale and customer satisfaction can be demanding. Additionally, adapting to changes in industry regulations and implementing new technologies or processes to improve recovery rates are ongoing aspects of the role. Successful managers foster teamwork and provide ongoing training to address these challenges effectively.

What are the key skills and qualifications needed to thrive as a debt collections manager, and why are they important?

To thrive as a Debt Collections Manager, you need a strong understanding of collections processes, regulatory compliance, and financial analysis, usually supported by a degree in finance, business, or a related field. Familiarity with collections management software, CRM systems, and knowledge of relevant laws such as the Fair Debt Collection Practices Act (FDCPA) are typically required. Excellent leadership, negotiation, and communication skills help motivate teams and resolve disputes with clients effectively. These skills and qualifications ensure both regulatory compliance and optimal recovery rates while maintaining positive relationships with clients and team members.

What is the difference between Debt Collections Manager vs Debt Recovery Specialist?

AspectDebt Collections ManagerDebt Recovery Specialist
CredentialsTypically requires experience in collections, knowledge of debt laws, and sometimes managerial certificationsOften has collections experience, strong negotiation skills, and relevant industry certifications
Work EnvironmentManages teams in corporate or agency settings, overseeing collection strategiesWorks directly with clients and debtors, often in call centers or field environments
Industry UsageCommonly employed in financial institutions, collection agencies, and corporationsUsed in similar settings, focusing on debt recovery and negotiation

The main difference is that a Debt Collections Manager oversees collection teams and strategies, while a Debt Recovery Specialist focuses on directly negotiating with debtors to recover funds. Both roles require knowledge of debt laws and strong communication skills, but the manager has a broader supervisory role.

What are popular job titles related to Debt Collections Manager jobs in Kansas?

For Debt Collections Manager jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Debt Collections Manager jobs in Kansas look for?

The top searched job categories for Debt Collections Manager jobs in Kansas are:

Debt Collections Manager jobs near you
Infographic showing various Debt Collections Manager job openings in Kansas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 94% In-person, and 6% Remote job distribution.

Collections Specialist (First Party)

TrueML

Lenexa, KS • On-site

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Why Sentry Credit?
After 30 years in the debt resolutions space, Sentry Credit began our most exciting chapter yet by joining the TrueML family in 2025. Now, our story continues as we expand our team beyond Everett, WA and into Lenexa, KS; where we can partner more closely with TrueAccord as we revolutionize the debt resolution industry.
Are you a highly motivated and empathetic communicator with a knack for sales and a passion for helping people? If you're ready to step towards a true career with long-term growth opportunities and take ownership of your success, then joining the Sentry Credit team as a Collections Agent could be the perfect first step!
We're changing the perception of collections by bringing empathy and efficiency to debt servicing. This unique approach has helped transform the debt industry and improve consumers' financial health.
This team is the entry point to Sentry & the TrueAccord brand, and has consistently proven to be a launchpad for your career. We're proud to see our team members flourish, with former specialists advancing into diverse and rewarding careers, including:
- Leadership roles: where they are helping to shape the future of our success and the growth of our teams
- Technical positions: from AI Developers to IT professionals, former specialists have helped us continue to drive innovation across the company
- Critical back-office and administrative roles: whether improving processes, ensuring corporate compliance, or streamlining recruiting & HR systems, you don't have to look too far to find the impact of the veterans of our Collections team.
The schedule for this class will be Mon-Fri 8a-430p with a start date of 8/31!
What you'll do:
  • Be a Financial Guide: Engage directly with consumers, utilizing your strong communication and negotiation skills to understand their unique situations and skillfully guide them to resolve outstanding account balances.
  • Drive Positive Outcomes: Proactively manage a variety of communication channels-including inbound and outbound calls, email, and chat-to establish effective payment solutions and achieve account resolution goals.
  • Exceed Expectations & Unlock Growth: Specialists who consistently meet and surpass key performance indicators (KPIs) for 6+ months unlock promotion opportunities!
  • Champion Our Mission: Uphold the highest standards of quality and compliance, embodying our empathetic approach to debt recovery.
  • Innovate & Collaborate: Work within a vibrant call center environment, contributing to a team that's constantly finding new ways to help consumers achieve financial stability.

Who you are:
  • A Natural Persuader: You possess excellent professional communication and interpersonal skills, coupled with a genuine desire to influence positive outcomes. Prior experience in sales, customer retention, or in a role where you've handled objections & rejections is a strong benefit
  • Solution-Oriented: You're skilled in problem-solving, negotiating, and resolving conflicts, always looking for the win-win.
  • Driven & Detailed: You have a keen eye for detail, strong critical thinking abilities, and are motivated by achieving results.
  • Adaptable & Resilient: You thrive in a fast-paced, evolving environment and can expertly prioritize multiple tasks to ensure successful completion.
  • Empathetic Professional: While results-driven, you're deeply committed to providing best-in-class customer service with compassion and understanding.

Qualifications:
  • High school diploma or GED required.
  • High sense of ownership, resilience, and reputation for dependability
  • Experience as a Collections Specialist, Collector, Collection Agent, Recovery Specialist, or similar is NOT required, but nice to have

$20 - $20 an hour
For U.S.-based hires, the pay rate for this role is currently set at $20 per hour. The applicable pay rate for any individual hire depends on the geographic labor market associated with the employee's primary work location, along with other factors such as relevant skills, experience, and qualifications.
Geographic labor markets are divided into "tiers" based upon a number of factors, including cost of living. Below, you'll find a few example cities representative of each tier:
  • U.S. Geo Tier 3 (i.e.,Kansas City, Jacksonville, Indianapolis)
We encourage you to speak with your recruiter to learn more about our compensation philosophy and to discuss our benefits, total rewards, and opportunities for growth.
Perks & Benefits
  • Flexible vacation
  • Medical/dental/vision insurance
  • Traditional/Roth retirement savings options
  • Company-paid disability and life insurance
  • Flexible Spending Account & Limited FSA
  • Family-friendly parental leave, volunteer and voting time off
  • On-demand wellness platform access for you and 5 friends and family
  • PerkSpot discount program for 900+ merchants nationwide

Onsite Work & Physical Requirements
This is an onsite position based in our local office and regular, in-person attendance is an essential function of the role. The position requires collaboration, participation in in-person meetings, access to office resources, and partnership with cross-functional teams.
This role is primarily performed in a professional office environment and involves computer-based work, including extended periods working at a computer, using standard office technology, and communicating through verbal, written, and digital channels. The role may require moving throughout the office and occasionally lifting or moving office materials up to <10 pounds. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the role.
Such roles may require occasional flexibility outside of standard business hours to support business needs, cross-time-zone collaboration, or key meetings. Occasional local and/or international travel may also be required.
Personally Identifying Information
We collect personal information for employment purposes. We do not sell personal information. Most of the information we have is provided to us by you and/or collected as part of the employment process. For more details on how we use, share, and delete personal information see our Privacy Policy.
Dedication to Diversity & Inclusion
We are an equal opportunity employer. We promote, value, and thrive with a diverse and inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

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